Template categories in Outlook 2010/2013

Hello!
Is there any chance to categorize Outlook templates?
When I creating my own Outlook template and then use it from User Template in File System, I see there is available Category View and if I select it I can see my templates under tree like:
[-] <No Category Name>
[-] <No Subcategory Name>
My Template
But I can't find any place where I can assign category for templates.
Any ideas?

Hi,
Did you take the pictures from Outlook 2010 or Outlook 2013?
I can find the picture below from Outlook 2013:
I can then select a form and click "Properties", from where I can type in a new category and click "OK" to save.
Here is a picture from Outlook 2010:
No category can be seen from there, but once I do the same to click "Properties" to add a category, the new category will appear when I choose forms.
What puzzles me here is you don't see your Personal Forms from your first picture, have you published it?
Regards,
Melon Chen
Forum Support
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How do I grey out outlook 2010 & 2013 Signature Options

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You can disable many commands using DisabledCmdBarItemsList - this is in the GPO under Outlook > disable Items in user interface > custom
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Microsoft Outlook 2010 & 2013 cannot set automatic reply settings

Hello,
We cannot seem to set automatic reply's within outlook 2010 & 2013. We have an exchange server 2010. We
can setup automatic reply through OWA absolutely fine. The error that we receive is 'Your automatic reply settings cannot be displayed because the server is currently unavailable. Try again later.
However we can setup out of office on any other office version below 2010 fine. We have run through
a number of tests and have come to the conclusion that the auto discover service is not configured correctly. I have been told to run through the following
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to apply the changes.
If the user is connect
to mailbox from external environment as your test results, it is recommended to add the autodiscover.mydomain.co.uk name in your certificate with IIS service. If so, the autodiscover
service can be accessed successfully in your posted second steps(https:/autodiscover.mydomain.co.uk/autodiscover/autodiscover.xml). Alternatively, if you don’t want to change your certificate configuration, we need to create a new SRV record for mail.mydomainname.co.uk
to make your autodiscover succeed in last steps of Srv Record lookup method".
So I followed this and opened Exchange Managemnet Shell and ran the following.....
'Enable-ExchangeCertificate -Thumbprint 62C247B3BD081D0A8B074D4A928A76E6DA3BABBA -Services POP,IMAP,SMTP,IIS'
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WARNING: This certificate will not be used for external TLS connections with an FQDN of
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Windows SBS Internet Receive SERVER2011, Fax/Printer.
Confirm
Overwrite the existing default SMTP certificate?
Current certificate: '67ECB1A383CBD05424C58F6A5E753C9377F49D3D' (expires 09/08/2015 09:06:17)
Replace it with certificate: '62C247B3BD081D0A8B074D4A928A76E6DA3BABBA' (expires 06/08/2015 17:05:22)
[Y] Yes [A] Yes to All [N] No [L] No to All [?] Help (default is "Y"):"
I opened up 'Internet Information
Services (IIS) Manager to find 2 Server Certificates issues to 'mail.companyname'
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I opened up the Exchange Management
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I need to know if it is okay to proceed in replacing the certificate and running this
command.
Thank you

Hi,
We have this problem with some of our users, in that they get the server unavailable error when trying to activate the out of office.
In our case this is because the Proxy is blocking the connection from the PC to the Exchange, so we just go to Internet Options - Connections - LAN Settings - Advanced (under proxy server) then just add *.domain.com into the Exceptions box at the bottom.
This seems to resolve the issue and allow them to set their out of office. The only reason this reoccurs for these users is because their roaming profile for some reason won't save the proxy settings, which is a different issue.
Hope this helps.

Outlook 2010/2013 not able to connect to Exchange 2013

Hi, I'm the midst of co-exist between Exchange 2010/2013. I have issues where none of internal users that migrated to Exchange 2013 not able to connect via Outlook 2010/2013. OWA is running fine without issue. Using MCA, the issue due to port is blocked
but I have verified that firewall on Exchange 2013 server is turn off all.
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    2. Both outlook anywhere external URL for Exchange2010/2013 is set to outlook.domain.com. internal pointing to server.domain.com. while autodiscover is set to autodiscover.domain.com.
   3. user mailbox in exchange 2010 do not have any issue
while if I try to logon, the error look like below:
Cannot open your default e-mail forlders. You must connect to microsoft exchange with the current profile before you can synchronuze your folder with your outlook data file (.ost).
what else should I check ?
many thanks.

Hello,
What server does “outlook.domain.com” and “autodiscover.domain.com” point to, Exchange 2013 FE or 2010 CAS?
You can also do a Outlook Test Email AutoConfiguration by the following steps:
a. While Outlook is running, click the CTRL key and then right-click the Outlook icon in the system tray and then select “Test Email Autoconfiguration”.
b. Confirm that your email address is in the address field, uncheck “Use Guessmart” and “secure Guessmart authentication” boxes. Then click the “Test” button.
Thanks,
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Simon Wu
TechNet Community Support

Connection Office365 Exchange - Outlook 2010/2013 (Desktop)

I have an Office365 account with Exchange function, connected with my personal domain. This works perfect for almost a year now, but since a few days, Outlook (desktop) can't connect to my ExchangeMail/Office365 anymore. Some details:
I can reach my mail via the Web App
My iPhone receives my email; no problems here
The password has not been changed
I've tried to connect with Outlook2010 on Windows7 and with Outlook2013 on Windows8; both can't connect
Profile removed and re-added: no result
As during creating/editing the profile in the ConfigurationScreen/Email, as in Outlook (2010 & 2013) itself, the login window pops up and can't connect (and because of that, Outlook automatically close).
In short: what is the problem here and -more important- how can I fix this?
Many Thanks,
Ewoud
PS: Apologies if this question has been asked in the wrong forum.

Hi,
Please check the problematic users' Outlook settings by the following steps:
1. Click File > Account Settings > Account Settings > Change > More settings.
2. In Security tab, make sure "Encrypt data between Microsoft Outlook and Microsoft Exchange" option is checked, "Always prompt for logon credentials" is unchecked.
3. Change the logon network security to Negotiate Authentication, and Apply > OK to set it.
Restart Outlook to have a try. If the issue persists, please
re-create Outlook profile to check whether the issue persists.
Regards,
Winnie Liang
TechNet Community Support
Thank you for the response.
I did as you suggested and the problem persists

Outlook 2010/2013 clients, outside of our main office, can't connect to our Exchange 2010 server

Hi,
Our remote users had been connecting to our Exchange server at our office since the Exchange server was installed in 2011.
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log on out Exchange server.
Events 4625 has the following properties, "Logon Type: 3", "Failure Reason: An Error occured during Logon.", "Status: 0xc000006d", "Logon Process: NtLmSsp", and "Authentication Package: NTLM".
By the way, I had used a laptop to test this problem. Its Outlook work fine ion the main office, but it won't work outside of our office.
Does anyone have any idea?
Thanks.
Johnnie :(
Johnnie

http://blogs.technet.com/b/rmilne/archive/2015/03/17/update-015_2d00_027-revised-_2800_3002657_2900_.aspx
For additional people reading this thread, please update to v2 of that update.
Cheers,
Rhoderick
Microsoft Senior Exchange PFE
Blog:
http://blogs.technet.com/rmilne
Twitter:   LinkedIn:
  Facebook:
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Note: Posts are provided “AS IS” without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.

ActiveX bypass in Outlook 2010 & 2013 for specially crafted html file

Whilst testing an IE exploit to see if a Windows system was patched or vulnerable, I noticed a difference in the way Outlook behaves compared to Internet Explorer when opening a .html file containing ActiveX code.
POC system is Windows 7 Version 6.1.7601 Service Pack 1 Build 7601 using either Outlook 2010 or Outlook 2013.
Use case 1. If I open the .html file in the OS, the default program is IE and I am prompted that ActiveX is restricted in the lovely yellow pop up banner, before I click "Allow Blocked Content" and pwn the machine and crash the browser and DEP
kicks in to save the day.
Use case 2. If I email the .html file to myself and open the email attachment from Outlook 2010 or 2013. I get the prompt from Outlook warning about "opening the attachment" which is pretty standard, but no warning in IE about ActiveX code
and pwn the machine straight away as it would appear that the browser ActiveX controls are bypassed or just not there? DEP then kicks in to save the day again.
Use case 3. Same as use case 2 except this time using Outlook.com as the email client. This email client provides little warning, the file download prompt asks "do I want to open or download the file", I click open and the file download
runs the file by opening up another browser tab without prompting any ActiveX warnings and bang! IE has to recover from a crash.
Does anyone know why use case 2 and 3 prevent the browser from prompting for ActiveX or bypass the browser from prompting for ActiveX and seemingly the user accepting the opening of an attachment in Outlook or the downloading of the file from Outlook.com
is then a gateway to having the exploit run in the browser?
Finally, I appreciate that all the above controls are pretty weak and so probably no need for a big essay like this and we're all weary of users opening mysterious attachments, but I was intrigued by the disparity in the user experience and ActiveX.
Any takers?

Hi,
In case 3, what does it mean by "using Outlook.com as the email client"? Did you configure an Outlook.com account in Outlook client, or use Outlook.com account on web?
Please open Outlook, go to FILE -> Options -> Trust Center -> Trust Center Settings -> Automatic Download -> Uncheck "Permit downloads from Web sites in this security zone: Trusted Zone" -> OK. I'm not sure if this helps but you can have
a try.
Regards,
Melon Chen
TechNet Community Support

Outlook 2010, 2013 on new 2010 exchange server get windows security popup for password

We recently migrated exchange 2003 on 2003 server to Server 2008R2 and Exchange 2010 SP3. The installation had multiple problems and we resorted to Microsoft technical support for the server resolution. On the server level it seems to function
as expected. Our problem is with outlook 2010 and 2013. Some of these outlook 2010 installs existed prior to the exchange 2010 upgrade and worked as expected prior to the upgrade
Now with new machines (never been connected to our Domain) and some existing windows 7 machines with outlook 2010 and 2013, we get a windows security popup requesting the password.
We have spent a couple of weeks reading blogs, how two's and guaranteed fixes that don't fix. The best we can do is start outlook, get the folders to sync and shortly thereafter it will request the password. You can enter the password and
it comes right back requesting the password. You can cancel the request and you will get needs password in the area where it shows connected to exchange server and then will not prompt for another password until you need an update from the server
or you try to send and email. The email will not send until provide a password and immediately press send. Once in the outbox it will require the password again to send and then cancel the popup and repeat the process again.
Outlook test, turn off discovery, remove all credentials do not help. Outlook anywhere turned off. So far nothing seems to help.
Does anybody have a solution to my dilemma?

Hi,
Please check the problematic users' Outlook settings by the following steps:
1. Click File > Account Settings > Account Settings > Change > More settings.
2. In Security tab, make sure "Encrypt data between Microsoft Outlook and Microsoft Exchange" option is checked, "Always prompt for logon credentials" is unchecked.
3. Change the logon network security to Negotiate Authentication, and Apply > OK to set it.
Restart Outlook to have a try. If the issue persists, please
re-create Outlook profile to check whether the issue persists.
Regards,
Winnie Liang
TechNet Community Support
Thank you for the response.
I did as you suggested and the problem persists

Duplicate deleted items one read one unread in Outlook 2010, 2013 using Exchange 2010

We have a user who has these devices connected to our MX server;
iPhone
iPad
Desktop Win 7 Pro, Outlook 2010
Laptop Win7 Pro, Outlook 2013
He will open an e-mail look at it, then delete. It then goes into the deleted items folder and duplicates as one read and one unread. We have not been able to figure out why this is happening. We have tried disconnecting all devices and reconnecting them, no
joy. Tried recreating the .ost, no joy. Tried recreating user profile, no joy.
At one point we disconnected his laptop because he was getting a new one and it stopped doing it for the most part, still happened but not very often. Then we brought the new laptop online and it returned with a vengence. So we disconnected all devices and
reconnected all devices except his desktop. He ran the weekend with no duplicates, Monday when we reconnected the desktop it came back strong.
It seems to be tied to the cached mode and Offline use. I did a complete uninstall/re-install and turned off cached mode for the re-up and had zero duplicates. A few days later
I renamed the .ost and started Outlook and it immediately started popping dups on the other machine. I cancelled the build went and turned off the offline files option in outlook and restarted. No dups. I don't want to have this user operating without cached
mode due to it being slower and having to wait if he loses the network briefly. Any ideas?

"So we disconnected all devices and reconnected all devices except his desktop. He ran the weekend with
no duplicates, Monday when we reconnected the desktop it came back strong."
"It seems to be tied to the cached mode and Offline use. I did a complete uninstall/re-install and turned off cached mode for the re-up
and had zero duplicates. A few days later I renamed the .ost and started Outlook and it immediately started popping dups on the other machine. I cancelled the build went and turned off the offline files option in outlook and restarted. No dups."
However now it seems he has started getting the duplicates again even though he is Not running in cached mode and is not downloading shared
folders.
Corey Carmickle

Why does Outlook 2010/2013 tries to connect by rpc over http in LAN?

Hi All,
I have Exchange 2010 (Two CAS) Published by TMG (Basic Authentication). Also outlook anywhere is configured with Basic Authentication.
Some users have issues with "authentication prompt" (randomly). By the way, Outlook Clients(2007/2010/2013) are fully updated.
What I can see when "authentication prompt" shows up, Outlook tries to connect by rpc over https.
Is this a normal behavior?
Regards
Jo

Hi,
Firstly, I'd like to say, basic authentication requires user name and password. Thus, it's an expected behavior that credential will prompt once when users login Outlook with basic authentication.
Additionally, I'd like to confirm how you confirm it's Outlook Anywhere when the credential prompts. Based on my knowledge, the credential issue may be caused by connectivity issue and we can confirm the connection method through the tool "connection status".
Thus, I'd like to confirm if the connection is established when the credential issue happens.
Press ctrl and right click Outlook icon>connection status>status, protocol
Thanks,
Angela Shi
TechNet Community Support

Adressbook hang Exchange 2010 - Outlook 2010,2013

Hi Forum
we have Exchange 2010 and Clients with Office 2010, 2013
on all client we can't use adressbook, when we open it and change the adresslists
Outlook hang
i think the problem is since Exchange Rollup 8 v2

Hi,
Please confirm if the issue occurs when using Global Address List in OWA.
In server side, please restart Microsoft Exchange File Distribution service and check whether the OAB folder in the following path is the latest date in Exchange sever:
a. OAB generated in Mailbox:
\\Program Files\Microsoft\Exchange Server\ ExchangeOAB
b. OAB distribution in Client Access:
\\Program Files\Microsoft\Exchange Server\ClientAccess\OAB
In Outlook client, please download Address Book manually in Outlook by the following setps:
In the ribbon click Send / Receive, click
Send/Receive Groups and then click Download Address Book.
Then check whether there is any error when download it.
Regards,
Winnie Liang
TechNet Community Support

Accesing Outlook 2010/2013 contacts

Hi,
Currently I am trying to access the contacts of Outlook 2010 and 2013. It works fine for most parts but on some PC's I am getting this error:
System.InvalidCastException: Das COM-Objekt des Typs "Microsoft.Office.Interop.Outlook.ApplicationClass" kann nicht in den Schnittstellentyp "Microsoft.Office.Interop.Outlook._Application" umgewandelt werden. Dieser Vorgang konnte nicht durchgeführt werden, da der QueryInterface-Aufruf an die COM-Komponente für die Schnittstelle mit der IID "{00063001-0000-0000-C000-000000000046}" aufgrund des folgenden Fehlers nicht durchgeführt werden konnte: Fehler beim Laden der Typbibliothek/DLL. (Ausnahme von HRESULT: 0x80029C4A (TYPE_E_CANTLOADLIBRARY)).
bei System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)
bei Microsoft.Office.Interop.Outlook.ApplicationClass.get_Session()
bei SKMailDatentransfer.frmMain.frmMain_Load(Object sender, EventArgs e)
bei System.EventHandler.Invoke(Object sender, EventArgs e)
bei System.Windows.Forms.Form.OnLoad(EventArgs e)
bei System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
bei System.Windows.Forms.Control.CreateControl()
bei System.Windows.Forms.Control.WmShowWindow(Message& m)
bei System.Windows.Forms.Control.WndProc(Message& m)
bei System.Windows.Forms.Form.WndProc(Message& m)
bei System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
This is happening in this part of my code:
Dim outlookApplication = New Microsoft.Office.Interop.Outlook.Application()
Dim contacts As MAPIFolder = outlookApplication.GetNamespace("mapi").GetDefaultFolder(OlDefaultFolders.olFolderContacts)
For i As Integer = 1 To contacts.Items.Count
Dim contact = DirectCast(contacts.Items(i), ContactItem)
cboEmail.Items.Add(contact.Email1Address)
Next
I am getting this error on a PC with Outlook 2010. But it works on some other Outlook 2010 PC's..
Thanks

Hello Otto,
Do you have the Click2Run edition of Office 2010 installed on the problematic PC?
The Click2Run edition of Office 2010 doesn't support automation. See Office
2010 Click-to-Run compatibility with add-ins for more information. Also you may find the How
to: Verify Whether Outlook Is a Click-to-Run Application on a Computer article.

Outlook 2010 & 2013 Password Prompts Randomly

Hi,
We have been upgrading workstations on the domain and new systems using Outlook 2010 and 2013 are getting prompted for their credentials randomly. Usually Outlook starts fine and connects, then at random times the user will be prompted and after entering
credentials it asks again and again. Sometimes this is fixed by simply closing and reopening Outlook.
The issue effects all upgraded users (Win 7Pro with Outlook 2010 or 2013).
I have tried some fixes, but I am open to any ideas or retrying any fixes in case they were not applied correctly.
Thanks,
Roger

Hi Roger:
Any help here:
Outlook Prompts for Password
If that is not it please reply with the version of SBS
Larry Struckmeyer[SBS-MVP] If your question is answered, please mark the response as the answer so that others can benefit.

Archiving options for Outlook 2010/2013 Home and Business?

Hi all,
Forgive me if this is covered already (I am sure it would be somewhere but I could not find a definitive answer). We are looking at migrating from Google Apps to Exchange and I am trying to cost it all up and have a question in relation to archiving.
Our 450 users are not akin to archiving, given their gmail limits, they are just used to keeping everything, however with exchange that will have to change as we are going to host it locally.
The question I have is what archiving options are available to me given that all our office installations are Home and Business 2010/2013? I have read the compatibility matrix which says outlook in this product does not support in-place archiving.
To test this I created an in-place archive for my account (outlook 2010 H&B) and when I re-open outlook I get my archive mailbox showing up.
I have not yet tested the mailbox retention policies and such like but I thought I would just ask as to what options would be available to me given this situation?
Given that my archive is now showing in outlook, what has caused that to happen? I would have thought that if it was not supported that it would not have shown up at all? Can someone explain what functionality will not work and what will?
If we have to buy new copies of outlook for all our clients it just adds to the cost that I suspect will kill the move and management will say that we can stay on gmail.
Thanks for any direction you may have.

I understand that it is not supported, I was just commenting that It appeared to work in the tests that I had done and I was curious as to why
Aaron would you mind to share your findings on this if any! We are in the same situation as you were.
I have activated Online Archiving (on-premises) feature for 3 accounts on our Exchange 2010 and set them up with Retention Policy which Move to archive items aged more than 6 months and all works fine and old Items automatically being moved to Online Archive
mailbox which just appeared after enabling this on server for above 3 accounts.
The server is Exchange 2010 and clients are Outlook H&B 2013 which comes with DELL systems.
We already purchased Enterprise Licenses as well and have access to Microsoft Download pages to get Outlook 2013.
But since above is working just fine, we really would like to know, if we don't install Outlook 2013 and activate it with that license what in fact we are missing in terms of functionalities regarding Online Archiving!
Really looking forward to hear back from you or anybody who can clear the confusion.
Thanks for assistance!

CONTACTING SEVER FOR INFORMATION OUTLOOK 2010 -2013 TOTAL PAIN

Everything was running great in Outlook 2010 which was a nice change. All of a sudden one day I started getting the "CONTACTING THE SERVER FOR INFORMATION" popup and progress line when I click on some emails. Some with pictures but most not. I
dropped the bucks to upgrade to Office 2013 and what do you know. Same problem in Outlook 2013. I have read about this in the support site until I am blue in the face and have tried every "CURE" proposed. I have a stand alone computer loaded with
Ram and a 50Mhz cable connection. Never ever had this happen in Outlook 2003.
I am way past ready for MICROSOFT to fix this or post something that will really work and not tell people to play with the registry. Fixing this stuff is Microsoft's job not the users who paid for tested working software.
Is it a setting? Anyone Know? I have never had a stall happen downloading pictures or anything else with my mail. Neither has any of the 100 or so Vietnam Pilots I converse with. None of them have upgraded to 2010 or 13 after hearing
of this problem.

Thank you for your time to reply.
I am a simple home user sick and tired of spending weeks or months looking through page after page of internet postings for solutions to a problem that should not
exist.
I am extremely tired of “maybe this will work” solutions the average home user neither understands or should have to understand.
Microsoft wrote the software.
Microsoft got paid a lot for the software for which you do not even get a disk anymore.
Microsoft is responsible for fixing errors in their software, there always is problems, and sending upgrades free of charge to the users.
It is not the users job to spend weeks trying to find an answer to Microsoft Software Errors.
It is not the users responsibility to try to understand posted solutions that may or may not work and ask the Home user to play with registry entries or contact server
owners about subjects they do not understand or work with. Start in safe mode and maybe it will work solutions just go on and on may be fine for technical people but it is not okay for the typical home user.
The thousands of posted efforts of people trying to find answers to this problem for MANY YEARS is an indication of how far reaching the error is yet in all these
years Microsoft Corporation makes no effort to provide a guaranteed solution. Microsoft support people in countries far away from the source of the problem tend to offer technical solutions not workable solutions that work. Solutions that do not
float above the normal home users lever of knowledge and according to thousands of post on the internet do not work.
Before we go farther,
Tell Bill Gates to fix his product. He is obviously not listening nor does he seem to care. Billions in his bank and content to let software errors His company created continue forever.
Years of released software full of bugs is absolute proof of that.
We do not want a list of technical solutions that may work but according to the post do not. We have already done all the option setting changes suggested as
possible solutions and the issue still exist.
This issue never raised its irritating head in Outlook 2000. Why did it pop up in 2010 and 2013?
Thank you for the reply.
Mike

Template categories in Outlook 2010/2013

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