Text data is not displaying at Report level for an Infoobject Item name

Hi All,
Texts data is maintained at Info object level but text information is not displaying at Report level for an object. I have set the property at query level as "Text", but at report level it is displaying key values of the object, not displaying texts information. This problem occured in QA(Quality) system but not replicated in Production system. I have checked all properties at backend and query level and compared the same between QA and Production system didn't find any difference.
Please suggest what might be the cause: at report level it is displaying key values instead of the textual information even text data is mainintained at backend. In production it is displaying textal data for the IO.
Thanks in advance.

Hi All,
Thanks for your valuable information. I have changed the setting under Advanced tab as "Master data" for Access type for results values, but didn't solved the problem still it showing key information for the IO.
In Production system the report displaying texts information for the IO, but in QA its displaying key information. The problem exits only in QA, its working fine in DEv and Production.
As per my understanding might be the issue with Patches will be checking with Basis team on the same.
Please suggest if you have any alternatives to fix the issue.

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