Text font size changed automatically from normal to huge

What could cause the font size to go from normal to huge?

Thanks for the note.  I gave up on the Verizon site (there was no place to go to get one of those FAQ answered) and went to Bing and asked the question, hit the return key and found the answer in the first search topic that came up.  It did give me the answer of increase or decrease font size using the volume keys on the side of the phone.  Now you can disable that particular function so you don't accidentally increase the font size.  Thanks again.

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