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Not what you want to hear, I know, but this is a user to user forum. No one here has the power to help you.
You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at 1-800-692-7753.
You can try calling again and if the person you speak to can't help, ask to speak to a supervisor.

Similar Messages

  • I can't receive my orders, and I waited 30 minutes three times when dialing the support hotline and nobody picks up the phone! FYI I am very annoyed now, and thank you for coming back to me ASAP!

    This is the worst ordering experience I ever come across with in my life thursfar!
    I've placing an order with two iPad mini (W4*****638), and the first one was delivered to me on Monday, however, the second one never arrives. And Apple has triggered an email asking me to call the support hotline 800908988 to provide the correct address in three days, otherwise the order will be rejected and 15% charges will be applied!
    The following things made me really annoyed:
    1. Why did it comes in two seperate orders as oppose to one?
    2. I phoned the hotlines over three times (within the office hours) and each time waited for more than 30 minutes (before my next meeting starts and I have to cut off the line) with no response! I am not exaggerating!
    3. I didn't even receive an unanswered phone call, so I don't know under what grounds that it claims I provided the wrong address (given that the first iPad was delivered successfully). On that front, attitude of the DHL delivery man of the first order was very rude, and if you want to trace back
    Please kindly help address, otherwise, please let me know where I can escalate this issue.
    Thanks,
    Shyvee
    <Personal Information Edited by Host>

    Not what you want to hear, I know, but this is a user to user forum. No one here has the power to help you.
    You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at 1-800-692-7753.
    You can try calling again and if the person you speak to can't help, ask to speak to a supervisor.

  • I updated to 3.6.15 and every time I open Firefox the Thank You for upgrading window pops up along with my normal homepage. How do I get rid of that?

    I updated to 3.6.15 and every time I open Firefox the Thank You for upgrading window pops up along with my normal homepage. How do I get rid of that?

    This link shows how to do that - https://support.mozilla.com/kb/Firefox+has+just+updated+tab+shows+each+time+you+start+Firefox

  • How do i find ITunes with windows 8. i went to the website to download itunes and it says thank you for downloading but i can not find it in my computer

    I have gone to itunes and downloaded it for my computer. My computer runs windows 8. the web site tells me thank you for downloading but my computer doesnt not have it nor can i locate it. it didnt even ask for my permission like it does with everything else that i download. Question is how to I get it with windows

    Try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/itunes/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • TS3212 i am trying to download itunes 10.7.  i have windows vista 32-bit.  when i click on download.  the pop up window comes up and ask to save or cancel, and then the webpage says thank you for downloading.  it hasn't downloaded it.  what can i do to fi

    i am trying to download itunes 10.7.  i have windows vista 32-bit.  when i click on download.  the pop up window comes up and ask to save or cancel, and then the webpage says thank you for downloading.  it hasn't downloaded it.  what can i do to fix this?

    I'd first try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/itunes/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • I couldnt update my itune as it was coming up with a warning message so i uninstalled it and now it wont let me re installl it? when i hit download off apple website it goes to thank you for downloading itunes but it didnt download.

    i couldnt update my itune as it was coming up with a warning message so i uninstalled it and now it wont let me re install it? when i hit download off apple website it goes to thank you for downloading itunes but it didnt download.

    Hi,
    Please uninstall your creative cloud desktop app and re-download it from the below link:-
    Creative Cloud Help | Creative Cloud for desktop
    and then follow the same steps that you have been following.
    Hope that works for you.
    Regards
    Sarthak

  • My 30 day Photoshop trial finished yesterday. I purchased the $9.99 per month Photoshop package and received an email saying "Thank you for your payment etc" But when I go to open PS it still says "the trial has expired.."

    My 30 day Photoshop trial finished yesterday. I purchased the $9.99 per month Photoshop package and received an email saying "Thank you for your payment etc" But when I go to open PS it still says "the trial has expired.." Is it supposed to work automatically or is there a step I'm missing?

    1. Close all the Adobe Applications. Log-out from creative.adobe.com and re-login.
    2. Once you launch the software and when you get the error saying the the trial version has expired, you will have an option saying "License this software".
    3. Select this option and enter your credentials and click next.
    Nancy O.

  • TS3212 Trying to download iTunes 10.7 in Windows 7 64-bit. When I click the download now button, it immediately goes to the "Thank you for downloading" screen, but the file has not downloaded. Popups unblocked. Any thoughts? Thanks!

    Trying to download iTunes 10.7 in Windows 7 64-bit. When I click the download now button, it immediately goes to the "Thank you for downloading" screen, but the file has not downloaded. Popups unblocked. Any thoughts? Thanks!

    I'd first try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/quicktime/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • TS1702 Dear all, I have recently bought some diamonds in hay day game, but unable to purchase the diamonds, although I have check my credit card data. Thank you for your info.

    Dear all, I have recently bought some diamonds in hay day game, but unable to purchase the diamonds, although I have check my credit card data. Thank you for your info.

    Not clear what you mean by iTunes help. You can contact iTunes support by:
    Apple - Support - iTunes - Contact Us

  • I am NOT a Verizon Customer nor is my number a Verizon number. So why am I receiving automated spam for them saying "Verizon we care about you. Thank you. And have a nice day"??? Who do I contact to get them to stop? Most everywhere I've looked required m

    I am NOT a Verizon Customer nor is my number a Verizon number. So why am I receiving automated spam for them saying "Verizon we care about you. Thank you. And have a nice day"??? Who do I contact to get them to stop? Most everywhere I've looked required me to be a Verizon Customer in order to contact them....Even calling the number back tells me to enter my number and then tells me I'm not a Verizon Customer. Dial 611. Then hangs up on me...

    This is one of the drawbacks with cellular numbers. The device number at one time was used by a Verizon customer. They may have changed it or more than likely ported to the service you are on then either gave it up, or changed it. You as a customer then get it.
    The only solution I can recommend is have your service change the number. However depending on who had it previously you may have more texts and spam calls. Or may get lucky and get none.
    Good Luck

  • HT1926 When I click "download" a window pops up that says "Thank you for downloading ..." but the QuickTime file is not downloaded.

    Has anyone else run into this problem with downloading QuickTime (When I click "download" a window pops up that says "Thank you for downloading ..." but the QuickTime file is not downloaded.)?

    I'd first try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/quicktime/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • Hello I am coming to the united stats next month and i have a broken iphone 4 What are my options ? And could i replace it with the new iphone 5 or other apple products ? And how much will it cost me .  Thank you for you're time.

    Hello
    I am coming to the united stats next month and i have a broken iphone 4
    What are my options ?
    And could i replace it with the new iphone 5 or other apple products ?
    And how much will it cost me .
    Thank you for you're time.
    <Edited by Host>

    If that iPhone was orignally sold in the US, Out of Warranty replacement cost
    will be
    Phone 4, iPhone 3GS,
    iPhone 3G, Original iPhone
    $149
    Replacement will be an iPhone of the same color and GB. There is no option to upgrade
    using Out of Warranty replacement.

  • HELP! Without any prompting for such a download, Firefox tells me 'Thank You for choosing Firefox 4', & I have lost ALL of my bookmarks! I absolutely need to restore them, please please help. Not impressed at all!

    I am shellshocked.... so far I am not happy with Firefox's latest effort. When I first got this version, my 'saved tabs' function did not work, which I use regularly, and I lost vital site information with the update. I figured out how to fix this by changing a setting, and figured my problems were over.
    But NOW without any prompting from me, Firefox re-opened, having lost the tabs I had, yet again, and instead opened up two new tabs, 'Welcome to FireFox' (ty for choosing firefox4), and 'Mozilla Firefox Start Page', AND I have lost all my bookmarks!, WTF! Please help me to restore them, I have tried the help info provided, but they are still not restored :( Some of those treasured bookmarks, an extensive list, I will never get again, unless I can restore the ones I had. :( NOT IMPRESSED AT ALL.

    Ok this is bizzare!
    Thank you for your response, I went throught each and every step without any luck, even got the recovery programme, and painstakingly tried to sift through all that mumbojumbo to find what i needed. finally found the bookmark bit, but it had been fully overwritten :(, so on reading about previous ff versions, found the sqlite thingys, and they were relatively unscathed(partly written over, but saveable apparently TG), saved them to adiff drive, amongst other possibly good folders. Then looked up how to install them, and it said to close FF, and install to profile folder.
    So i tried to close FF, and the original problem from a few days ago, where it asked me if 'i was sure i wanted to close this window as it has X tabs open', popped up again. This is where 'open blank page' selection was set, over 'open previous tabs'. Wanting to save that info on how to sort out these friggin files, I reset the Option to 'open previous tabs', and closed FF. After unsucessfully searching for the profile folder on my laptop, i opened FF intending to search online for where i could find said folder.
    AND BANG, surprise surprise, the FF I had just closed with only tabs open about finding out what the heck to do, had disappeared, and instead my original saved tabs were up, and my bookmarks are there..... I am gobsmacked! what the heck just happened there???
    I have made 3 back up in different folders now, of those friggin bookmarks. I am weary now tho of shutting it all down.... what if its back to the other pages I had with no bookmarks, tomorrow :(

  • Thank you for your service.   I was most disappointed to find, however, that the letters I really wanted (Adobe Garamond Alternate Caps) is not in this collection and indeed, one now has to use another fancy designing program to construct those letters. I

    Thank you for your service.
    I was most disappointed to find, however, that the letters I really wanted (Adobe Garamond Alternate Caps) is not in this collection and indeed, one now has to use another fancy designing program to construct those letters. I can’t afford to buy Photoshop just to construct two special capital letters. I’ve used the B and M in my logo for Balquhidder Music for years - but from jpgs - and I was hoping to have more flexibility in the future. I spent $169 to make sure I am in compliance. But I didn’t get anything of use to me.
    I can’t understand why those Alternate Caps are not part of this - or any other package. I thought Adobe was capable of amazing things.
    I assume I am whistling in the dark. So have a nice day.

    Actually, when Adobe moved from Type 1 fonts to OpenType CFF fonts, all the so-called “expert typefaces” were consolidated into the base fonts. In other words Adobe Garamond Pro Regular not only has the Western Latin characters of the original Type 1 version of Adobe Garamond, but also has alternate Latin capitals (with titling, titling floating accents, and stylistic alternates), alternate Latin lowercase (swash and superiors), Latin small capitals (alphabetic and floating accents), ligatures, multiple numeric forms (including lining tabular, lining proportional, oldstyle tabular, oldstyle proportional, superscripts, scientific inferior, numerator, denominator forms, fractions, mathematical operators, etc.) plus a raft of other special symbols.
    OpenType fonts are Unicode-based and allow for more than the 256 characters in Type 1 fonts which required multiple typefaces all with mappings to a standard keyboard to accommodate all these glyphs.
    Thus, hopefully your disappointment will turn to joy.
    To assist you in understanding OpenType fonts and to show you what is in the current Adobe Garamond fonts, I have attached a few PDF files for your perusal.
    Let us know if you have any questions.
               - Dov

  • Thank you for downloading....nothing downloads

    I have been trying to download itunes 7.5 for the last 3 days now and it still comes up saying thank you for downloading itunes ... but nothing downloads
    And my iphone wont work without the lastest itunes so could someone please help me?

    I've come to the conclusion that 7.5 ***** b/c of the number of people having problems....I too tried to upgrade and kept getting thank you messages, and then tried to install an "itunes and quicktime" program which started messing with files so I cancelled it....and NOW I can't even get itunes to open AT ALL. I am so frustrated I want to throw my ipod and computer out the window!
    Does anyone know how I can get my itunes to open now? I don't even care about the upgrade if I can just get my music back!!!!!
    ~Thanks!

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