Thanks, this Helped so much.

thanks to everyone on here. I was having all the same problems as most people. spent all week trying to get videos on. talked to apple probably like 6 times and they couldn't help me. found this site and answered all my questions and have had no more problems. wish I found it before paying $30 for QT Pro like the people at apple told me I had to do. thanks to everyone

Call Apple and return QT saying they lied to you. Even though officially they gave you the correct answer, put up much of a storm and you should be able to get your money back. (Or even better, take care of it in an Apple store on a crowded weekend.)

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