"The Adobe DRM Activator is not responding"

I am new to this whole world of on-line books and am trying to download a PDF file for one of my textbooks at my on-line college. I have Adobe 7.0.9 (they told us not to use 8.0) and have attempted to "authorize" my computer for two days now. Everytime I try it, I get the same error message "the adobe DRM activator is not responding". I have turned off my pop-up blocker and disabled the firewall. Any other suggestions? Thanks!

I am experiencing the same issue as Jennifer. Any suggestions, I've tried downloading and reinstalling with no help. Please provide some feedback.
Thanks.
M.
"The Adobe DRM Activator is not responding"
Jennifer Koehlinger - 05:24pm Aug 30, 2007 Pacific
I am new to this whole world of on-line books and am trying to download a PDF file for one of my textbooks at my on-line college. I have Adobe 7.0.9 (they told us not to use 8.0) and have attempted to "authorize" my computer for two days now. Everytime I try it, I get the same error message "the adobe DRM activator is not responding". I have turned off my pop-up blocker and disabled the firewall. Any other suggestions? Thanks!

Similar Messages

  • Adobe pdf printer save dialog box opens in the background - progress bar shows Not Responding

    I have two users who have Acrobat X Pro version 10.1.4 that are experiencing the same things.  First, one person just changed laptops and the new one has a fresh Windows 7 Enterprise X64 image and new installation of Adobe Acrobat X Pro.  When he used the pdf printer for the first time(after opening the program and accepting the license agreement) he was in MS Excel '07 and chose file>print>Adobe PDF and then the progress bar came up and then showed not responding.  After he did this a couple of times with me standing there I noticed that the save dialog box was opening in the background because I could see the icon blinking on the taskbar.  He said that his old computer never did this and that it would always open up and ask where to save the file and never show 'not responding' on the progress bar.  The other person having the same issue is running the same version but she has had the program installed on her machine for a few months and an older version on before that. 
    Is there a way to make the dialog box show as soon as you print to the Adobe PDF printer?  What is causing this?  Is there another way to create a pdf from MS Office like the add-on? 

    I have two users who have Acrobat X Pro version 10.1.4 that are experiencing the same things.  First, one person just changed laptops and the new one has a fresh Windows 7 Enterprise X64 image and new installation of Adobe Acrobat X Pro.  When he used the pdf printer for the first time(after opening the program and accepting the license agreement) he was in MS Excel '07 and chose file>print>Adobe PDF and then the progress bar came up and then showed not responding.  After he did this a couple of times with me standing there I noticed that the save dialog box was opening in the background because I could see the icon blinking on the taskbar.  He said that his old computer never did this and that it would always open up and ask where to save the file and never show 'not responding' on the progress bar.  The other person having the same issue is running the same version but she has had the program installed on her machine for a few months and an older version on before that. 
    Is there a way to make the dialog box show as soon as you print to the Adobe PDF printer?  What is causing this?  Is there another way to create a pdf from MS Office like the add-on? 

  • Adobe DRM Activator error (server code 24)

    I updated to the most recent version of digital editions, but uninstalled it due to the fact that it does not support Palm.
    I reinstalled the old version of Adobe Reader 7.0. All of my ebooks show up, but when I try to transfer my ebooks to my Palm I receive an error message stating:
    Your Adobe software cannot be activated.
    A bad session ID was used in the header.
    Eden Info: (0x18) A bad session ID was used in the header.
    Soap Info: Client: A A bad session ID was used in the header.
    Adobe DRM Activator error (server code 24).
    Fault location: 12
    Contact customer support.
    The knowledge base states that Adobe is aware of this issue and I have to contact support.
    I uninstalled and reinstalled the program a couple of times but I had the same error message.
    I have open two open web cases (#0180655783 on 1/8/09 and #0201592044 on 12/22/09). They both state: "open pending response from Adobe", but I can't get a response (although my case do note that they have been updated???).
    When I contacted Adobe via phone they informed me that I could only get assistance by opening a web case. I was assured that I would get a response within 24 Hours! What a bunch of crap!
    I really have to have access to my ebooks. I have quite a lot of money invested in books that I cannot access. Some of them I need
    for school.
    Please HELP!
    Operating System: Windows XP Home
    Browser: Microsoft IE

    well I'm guessing this isn't a question about Adobe Digital Editions 1.5.. I'm guessing your using some older version of Acrobat Reader, yes?
    Please post your ebook reader version, and also do you happen to have a Palm device?
    Regards,
    Bentley Wolfe
    Senior Support Engineer, Flash/Flash Player/Digital Editions
    Adobe

  • Error Message  "HTTP error on Adobe DRM Activator request."

    Your Adobe software could not be activated.
    HTTP error on Adobe DRM Activator request.
    Adobe DRM Activator error.
    Client Code:  31 - HTTP Code:  500
    Fault location:  20
    I had to reinstall Adobe Digital Editions after a hardware failure.  Now I get this message.  I can't read any of my purchased PDF books.  I hate Digital Editions.  Hateithateithateit.  Can't escape it however.  Too bad there isn't a better alternative product out there.
    Does anybody know what in the world this error message means and how it can be fixed?
    Garce

    Hello,
    There is a similar discussion in
    http://forums.adobe.com/thread/314591?start=50&tstart=0
    Also it's worth checking your firewall isn't blocking visits to the activation server at http://adeactivate.adobe.com.  If you can see a 'Welcome to Digital Editions' message then your firewall allows access.
    There may also be more information in your firewall logs.
    Good luck!

  • Adobe DRM Activator error (client code 31); HTTP code 404. Fault location: 15

    dear all,
    a few years ago I installed and configured Adobe Digital Editions. I bought some ebooks as well. Meanwhile I have switched my computer. And today I discovered my ebooks. I clicked on them and the system tells me that I have to install ADE and to activate the computer. So I successfully downloaded ADE installed it and activeated it.
    ADE immediately shows me all the books I bought years ago. Then I clicked on the books I wanted to read. A window popped up which told me that the book is no more available - due to a changed path. I found no possibility to change an existing ADE configuration.
    I opened ADE and added a book I bought by opening the option to add a file and openend the ebook on its new location. The ebook was loaded, authorized and I could read it. Clever - I thought. Thats the way to clean up my library. First lets delete all the ebooks in the library with the broken location. Afterwards lets add it via the option to add ebooks. Thats what I did. I deleted all the ebooks first. Afterwards I wanted to add all the books like I already did it with the first one. But - I no more could do that!
    This is what I get:
    Your Adobe software could not be activated. HTTP error on Adobe DRM  Activator request. Adobe DRM Activator error (client code 31); HTTP code  404. Fault location: 15
    Does this mean that ADE server does no more authorize my bought ebooks after I had deleted the broken-link-ones from my library?
    I hope not ! - This would be awfull - all my books would be gone !!
    I hope someone could follow my problem description and hope that there is a simple solution for that.
    Thanks,
    D.

    THIS FORUM SUCKS
    NO RESPONSE. MY FIREWALL IS OFF, NO PROXY NO VIRUS SCAN AND DRM CRAP SPITS THIS ERROR OUT...
    C___Primer_Plus.pdf:
    Adobe DRM Error
    System:  9
    State:  4
    Class:  20
    Code:  31
    Message:
    Your Adobe software could not be activated.
    HTTP error on Adobe DRM Activator request.
    Adobe DRM Activator error.
    Client Code:  31 - HTTP Code:  500
    Fault location:  20
    --- end ---
    ADOBE HIGHWAY ROBBERY.

  • Adobe DRM Activator error Client Code:  31 - HTTP Code:  500

    a few years ago I bought a "C++ Primer" programming book from Amazon. The book is no longer downloadable from Amazon... the DRM version has gone to some other DRM format. THIS IS MY FIRST AND LAST DIGITAL DRM BOOK.
    I have not been able to read it although I shelled out a whoppy $45.00 USD. Adobe Digital Edition is stupid and find it awkward to use. I found one copy of the book on my old laptop that appears to be not corrupt. I'm now trying to read it from my desktop (its a 23 inch screen. Adobe suppport SUCKS, I've been at trying to open this DRM book for several Years now. The last time ADE kept kicking back "No internet connection" when I clearly have a one.
    Now I'm getting this error pasted from ADE after adding the book to my library (<---stupid term for this but it is what it is). I JUST WANT TO OPEN THE BOOK I PAID FOR. I'm suppose to be able to open this book on SIX different PCs...WTF
    C___Primer_Plus.pdf:
    Adobe DRM Error
    System:  9
    State:  4
    Class:  20
    Code:  31
    Message:
    Your Adobe software could not be activated.
    HTTP error on Adobe DRM Activator request.
    Adobe DRM Activator error.
    Client Code:  31 - HTTP Code:  500
    Fault location:  20
    --- end ---

    THIS FORUM SUCKS
    NO RESPONSE. MY FIREWALL IS OFF, NO PROXY NO VIRUS SCAN AND DRM CRAP SPITS THIS ERROR OUT...
    C___Primer_Plus.pdf:
    Adobe DRM Error
    System:  9
    State:  4
    Class:  20
    Code:  31
    Message:
    Your Adobe software could not be activated.
    HTTP error on Adobe DRM Activator request.
    Adobe DRM Activator error.
    Client Code:  31 - HTTP Code:  500
    Fault location:  20
    --- end ---
    ADOBE HIGHWAY ROBBERY.

  • Adobe camera raw will not respond in bridge cs6?

    adobe camera raw does not respond in adobe bridge? I am trying to open Jpegs, which i have previously been able to do so by right clicking and opening in adobe camera raw. Now it is unresponsive.

    dj1461986
    You are definitely in the wrong forum for Bridge CS6 and Adobe Camera Raw. You have posted in the Adobe Premiere Elements Forum (video editing focus).
    You probably want to be posting in the Photoshop Forum.
    http://forums.adobe.com/community/photoshop
    My preliminary findings suggest possible workaround
    a. Open camera raw in Photoshop 5 or 5.5 and then open edited raw image in Bridge CS6
    or
    b. There is a preferences route to check out.
    Not being a Photoshop user, this is a quick suggestion where you might start looking. This is apparently a known issue.
    The Photoshop users should be able to give you all the details and options you have for workarounds for now.
    ATR
    Add On...Please repost in Photoshop Forum or wait for a moderator here to see your thread here and move it from here to there.

  • Adobe photoshop cs6 is not responding?

    adobe photoshop cs6 usually not respond?
    my system info:
    Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x32
    Operating System: Windows 7 32-bit
    Version: 6.1 Service Pack 1
    System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
    Physical processor count: 2
    Processor speed: 2594 MHz
    Built-in memory: 3485 MB
    Free memory: 1110 MB
    Memory available to Photoshop: 1670 MB
    Memory used by Photoshop: 60 %
    Image tile size: 128K
    Image cache levels: 4
    OpenGL Drawing: Enabled.
    OpenGL Drawing Mode: Advanced
    OpenGL Allow Normal Mode: True.
    OpenGL Allow Advanced Mode: True.
    OpenGL Allow Old GPUs: Not Detected.
    Video Card Vendor: Intel
    Video Card Renderer: Intel(R) HD Graphics
    Display: 1
    Display Bounds:=  top: 0, left: 0, bottom: 768, right: 1366
    Video Card Number: 1
    Video Card: Intel(R) HD Graphics
    OpenCL Unavailable
    Driver Version: 9.17.10.2932
    Driver Date: 20121212000000.000000-000
    Video Card Driver: igdumd32.dll,igd10umd32.dll,igd10umd32.dll
    Video Mode: 1366 x 768 x 4294967296 colors
    Video Card Caption: Intel(R) HD Graphics
    Video Card Memory: 1551 MB
    Video Rect Texture Size: 8192
    Serial number: 92628701192123445467
    Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6\
    Temporary file path: C:\Users\HOME\AppData\Local\Temp\
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
      Startup, 46.6G, 8.78G free
    Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6\Required\
    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6\Plug-ins\
    Additional Plug-ins folder: not set
    How can i fix this problem?
    Problem signature:
      Problem Event Name:          APPCRASH
      Application Name:          Photoshop.exe
      Application Version:          13.0.0.0
      Application Timestamp:          4f61beba
      Fault Module Name:          Photoshop.exe
      Fault Module Version:          13.0.0.0
      Fault Module Timestamp:          4f61beba
      Exception Code:          c0000005
      Exception Offset:          0149fab9
      OS Version:          6.1.7601.2.1.0.256.1
      Locale ID:          1033
      Additional Information 1:          0a9e
      Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:          0a9e
      Additional Information 4:          0a9e372d3b4ad19135b953a78882e789

    You really need to install the CS6 updates.  You haven't installed any of the updates.
    And you need to update your Intel video card driver.

  • When i open illustrator and i do something the text appaers (it's not responding) and then the whole screen turns white, what can i do?

    when i open illustrator and i do something the text appaers (it's not responding) and then the whole screen turns white, what can i do?

    hiskebdb,
    If it happens when moving an object/text, the issue may be caused by the Chrome Pushbullet extension, see this post #3 by Matt with the solution,
    https://forums.adobe.com/message/6984777#6984777
    or by the Adobe Color extension, see this post #2 byhexxstatic with the solution,
    https://forums.adobe.com/message/7095368#7095368
    or by the cache on the computer, see post #5 in this thread by Booklover with the solution,
    https://forums.adobe.com/thread/1696375

  • Adobe elements 10 is not responding--program keeps crashing

    I have elements 10 and it is forever crashing with message "Adobe Elements 10 is not responding."

    Ken, thank you for responding.
    When I get the error, I’m given two options, cancel the program or wait until Elements 10 responds. Some time if I wait long enough it will respond but only to crash again. This seldom happens in Editor.
    This is a new catalogue on the new computer. I never had this problem with earlier versions of Elements—only with 9 and 10.
    Thank you,
    Robert

  • IVPN starts, but "the pptp-vpn server did not respond. Try reconnecting."

    Hi. I am new to VPN, and I just got the software iVPN from Macserve, and the server starts successfully, using either PPTP or L2TP:
    But the connections from my network do not connect. Every time I click on "connect" for either network connection, I get the error "the pptp-vpn server did not respond. Try reconnecting."
    I set up both connections in my Network Preferences according to the support page (http://macserve.org.uk/support/ivpn/):
    My Airport Express configurations have never given me any problems with my home network:
    And I think that I forwarded the ports properly (even though my firewall is not activated):
    What am I doing wrong?

    The Apple routers can be a problem on vpn passthrough.
    Ports that are required for vpn are more complicated ..
    See earlier post.. eg How do I set up L2TP VPN?
    Ports for PPTP which you have opened manually.. are not valid for L2TP.. so you need several more ports opened.
    The problematic ones are GRE and ESP which are protocols not ports.
    I think you can pretty well assume the apple router running anything that has BTMM in it won't work.. since it will need the port 500 for itself.
    On the old express try going back to 7.6.1 firmware.. I have to say I don't use the express.. lots of extreme and TC.. so their firmware issues are slightly different so firmware versions for the express are somewhat different.
    Try not to use both port forwards (mapping if you must).. and DMZ.. they can fight each other.. if DMZ doesn't work it is better to turn it right off and forward all the required ports.
    Let me recommend a test.
    Plug your cable modem directly into the computer running the VPN.. so you have no NAT router in front of it.
    Pay attention to the local firewall that apple runs and what ports you will need to open on it to get vpn to work.. this is your best chance to get remote vpn running. If you fail with the public IP on the computer it will certainly fail through NAT.. and generally local firewall will be an issue.
    You should of course test that a client in the local lan can connect by the vpn.. it is always worth testing from the easiest configuration to the most complex.
    So local lan just as you have now..
    Then direct cable connection to the computer.
    Then NAT router.. but you can pretty well assume apple routers are going to be problematic because apple want to dally at BTMM using same ports as IPSEC uses for L2TP.
    My email is live.. roll your mouse over it and talk to me direct..

  • Hello, so today I realized that my iPhone with iOS 6 is frozen on the music. I can get back to the home screen but I can't get the music player to work because its frozen on the w's and will not respond to touch. I would be grateful for any help on this.

    Hello, so today I realized that my iPhone with iOS 6 is frozen on the music. I can get back to the home screen but I can't get the music player to work because its frozen on the w's and will not respond to touch. I would be grateful for any help on this.

    Hi deamayfield,
    Thanks for visiting Apple Support Communities.
    If your Music app is unresponsive, try restarting/resetting your iPhone:
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    Best,
    Jeremy

  • I lost Lightroom 5 bought in Dec 2014 and want to download another copy with a serial number.  It is not available on the Adobe website and Im not interested in Lightroom CC.  Can you direct me to an appropriate website? Thanks Frank

    I lost Lightroom 5 bought in Dec 2014 and want to download another copy with a serial number.  It is not available on the Adobe website and Im not interested in Lightroom CC.  Can you direct me to an appropriate website? Thanks Frank

    Lightroom - all versions
    Windows
    http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
    Mac
    http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

  • Just completed a clean install of CS6 Photoshop on my Yosemite Mac Book Pro and the Adobe Application Manager does not work and cannot install a fresh copy from Adobe

    Just re-installed a fresh copy of CS6 Photoshop on my Yosemite Mac Book Pro and somehow the Adobe Application Manager does not work and therefore cannot verify my copy.  What should I do?
    I get a message saying that Adobe Application Manager may be damaged and that I should install a new version of AAM.  But after downloading a fresh copy of AAM and doing the install, the program (AAM) still will not install.  It is like an infinite loop!
    Please, someone help!
    Thanks!

    HI gener7!
    I'm sorry but I am not on Creative Cloud.  I'm still on CS6 and it was the Adobe Application Manager that wasn't working and I could not install the update to this application.  My AAM version is:  8.0.0160
    The link you provided was the update that I wanted to install but it does not work.  A window shows up during that install that says:
    We've encountered the following issues.
    Installer failed to initialize.  Please download Adobe Support Advisor to detect the problem.
    and then the link to the Adobe Support Advisor which leads to a "Adobe Support Advisor has been discontinued" page.
    Thanks!

  • I installed Elements 12 because my version of Photoshop (CS5.1) is not compatible with Yosemite. Now the Adobe Application Manager will not search for updates for any of the programs in CS5.5 that I have. How do I fix this?

    I installed Elements 12 because my version of Photoshop (CS5.1) is not compatible with Yosemite. Now the Adobe Application Manager will not search for updates for any of the programs in CS5.5 that I have. How do I fix this?

    '''Except 8.0.x version also supported version is 3.6.24 '''you can find it here:
    http://www.mozilla.org/en-US/firefox/all-older.html
    check the system requirements:
    http://www.mozilla.org/en-US/firefox/3.6.24/system-requirements/
    see also:
    [https://support.mozilla.com/en-US/kb/Installing%20a%20previous%20version%20of%20Firefox Installing a previous version of Firefox]
    thank you
    Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

Maybe you are looking for

  • How to Open MSExcel in forms

    hello, i would like to open MSExcel when i hit a button. i used this command that follows ,, Host('Excel.exe'); nothing hapenned when i hit the button. could someone help me?

  • WebCache in clustered mode throws http Error Code 508

    Hi All, I have Oracle webcache in a clustered mode ,which is acting as a loadbalancer for the Oracle Application Server. The Oracle Application Server is hosting custom j2ee application . Scenario 1: Only one Node of WebCache is Up If i try to access

  • Help on "java.lang.NoClassDefFoundError: oracle/jsp/runtimev2/JspReportUtil"

    Hi all, I encounted the following exception on a deployed project to ias 9.0.2: 500 Internal Server Error java.lang.NoClassDefFoundError: oracle/jsp/runtimev2/JspReportUtil     at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:333)     at ja

  • Terms of sale

    Terms of sale says following in finnish: "VAIN SUOMESSA iTunes Music Storen tuotteita on saatavilla vain Suomessa. Jos asiakas ei ole Suomessa, hän ei saa käyttää tai yrittää käyttää palvelua. iTunes voi teknologian avulla varmentaa tämän ehdon nouda

  • Export PDF copy/paste problem

    When We export PDF from pages document, text can be copied from PDF file like "Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec condimentum congue bibendum." (screenshot: http://bit.ly/qqecp1) How can we change this and make people copy