The Air Drop Icon is not available.  Cannot send or receive messages from anyone not using Messenger.

I have checked to see that my iPad is using the latest software available and it is.  I have followed on-line directions to access Air Drop, but I do not have the Icon for it anywhere.
I am not able to send or receive messages to anyone not using Messenger.  Thee Apple page says I should be able to.
Any help appreciated.

Yes, it is 2 questions. 
My iPad is Model MC763LL/A - I hope that is the answer!  I do have Blue Tooth on.  I am not connected to WiFi, but am on Cellular Data here.  That should not have a bearing on the icon being loaded, should it?

Similar Messages

  • Cannot send or receive messages from specific buddy

    I cannot send or receive messages from one specific buddy. When I go to double click on the name on my Buddy List, nothing happens. When she sends me messages I am alerted of the message but cannot see it. In the "Window" tab her name appears as if we are chatting but I cannot view the window.
    Help!

    Sounds like they have not got the ports open to allowing Incoming stuff to their computer.
    Any router firewall or basic settings they have may allow the outgoing call but not accept any incoming stuff.
    10:22 PM Saturday; December 6, 2008

  • I have an Iphone 3gs and cannot send text messages to my wife.  She is the only person that I cannot send or receive messages from.  Does anyone know how to correct this?

    I have an Iphone 3gs and cannot send text messages to my wife.  She is the only person that I cannot send or receive text messages from.  Does anyone know how to correct this?

    We both have AT&T service.  She has an Iphone 4s, I have the 3gs.

  • I dropped my Iphone 5 which resulted in it shattering and the screen was still on but it was black with only a white line through it so I couldnt access the phone however I switched over to my Droid and now I cannot send or receive messages?

    I dropped my Iphone 5 which resulted in it shattering and the screen was still on but it was black with only a white line through it so I couldnt access the phone however I switched over to my Droid and now I cannot send or receive messages and I cant turn off imessage because I cant see anything on the screen.  Help?

    Then the bottom of the support document states that if you do not have access to the device (which unfortunately because of the screen issue you do not) to contact Apple Care. That is what you need to do.

  • Cannot send or receive email from the cloud. all updates are competed and everything else is working fine on MAC. iPad sends and receives fine. any ideas.

    On Imac I am not able to send or receive messages. All software is updated. My iPad that uses the same email address and the Cloud, sends and receives just fine. It is not "the colored" thing that is spinning but the little black and white circular icn that is spinning away. My other email address is functioning fine. It is merely the ICLOUD based email that is acting up. Any ideas?

    First try deleting the account and reinstall it.

  • Since the new year I have been unable to send or receive texts from someone I text daily...he does not have an iPhone

    Since the new year I have been unable to send or receive texts from someone I text daily...he does not have an iPhone

    Mail: Troubleshooting sending & receiving email messages

  • TS2755 I cannot see contact names in messages and I cannot send or receive messages.  This started last night.  I have updated the latest software.  I have rebooted several times.

    I cannot see contact names in messages and I cannot send or receive messages.  I have downloaded the latest software.  This started yesterday.

    What system is your mail in? Corporate Exchange? GMAIL?

  • I cannot send or receive messages on iMessages since password reset.

    I forgot the password to login to my Mac and had to reset it using my Apple-ID. Prompts then came up asking me to put in my icloud/facetime etc passwords. I had to figure out my old password in order to login to the Apple keychain or something to be able to automatically login to the Wifi and such. I did manage to recover my password and everything seems to work fine now except iMessages though, which I didn't realize until someone sent me an iMessage that I never got and I noticed that I also couldn't send any messages back even though I was connected to the internet. I tried logging out of iMessages and back in, but that only made things worse as I couldn't even log back in and had to change my Apple-ID password to log back in (because putting in my Apple-ID for the iMessages password in the prompt that came up after I put in my Apple-ID password didn't work). Now I am logged back in but still cannot send or receive messages.

    I have restarted and now I realize that I am still having the issue with not being able to access the keychain "login", so I get 3 options, to either continue, create a new keychain or update the keychain password. According to some Apple page I found the password for the login keychain should be the old password (which I forgot). Even though I recovered this password, this doesn't work. I also tried my original Mac password, and my Apple-ID password. I don't know what else it could be. Should I just make a new login keychain at this point?

  • I cannot send or receive messages

    On iPhone 4, I cannot send or receive messages. In the settings, send and receive, it will not let me select my phone number.  Also keep getting error messages when trying to connect to iMessage. If I turn it off, I still cannot send or receive messages

    The phone number is always gray and so is mine. Is there a ticked mark next to the phone number?
    If you switch off iMessage and you cannot text then it's certainly your carrier's problem because SMS & MMS are carrier features. Not everyone has an iPhone with iMessage configured so SMS & MMS should alway worked as long as your text & data plan are properly provisioned.
    Delete the Messages app from multitask-list and do a reset :
    Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data
    Troubleshooting iMessage:
    http://support.apple.com/kb/TS4268

  • I cannot send a text message to anyone with an android phone. Any suggestions?

    I just got an iphone. I cannot send a text message to anyone with an android phone. I have tried turning imessage off and also wifi off. Any other suggestions? Most of my family including my husband currently have android phones and I need to be able to talk to them. I can send messages to iphones and ipads but not their phones. What can I do??

    I don't see the "Start new conversation from:" I spent 1 hour and 40 minutes last night on the phone with Verizon. We completely reset the phone after backing it up to icloud. His conclusion was I need a new SIM card and I will not be able to go take care of that until tonight. I don't know if that will fix it or not but that is what he said...

  • I forgot the code to type in so I can send an receive messages on this iPad from my phone

    I forgot the code to type in so I can send an receive messages on this iPad from my phone

    What code are you talking about, your Apple ID and password?  If you have the Apple ID you can get the password back by going to http://iforgot.apple.com

  • CANNOT SEND OR RECEIVE SMS FROM MY IPHONE 5 EVEN WHEN MY SMS CENTER NUMBER IS CORRECT. PLEASE HELP!

    CANNOT SEND OR RECEIVE SMS FROM MY IPHONE 5 EVEN WHEN MY SMS CENTER NUMBER IS CORRECT. PLEASE HELP!

    Don't use ALL CAPS on post, online means you are SHOUTING and is very RUDE.
    SMS is a carrier service, talk to your carrier.

  • Using ipad2 wifi,cannot send or receive  messages using messages , running ios5

    ipad2 wifi,cannot send or receive  messages using messages , running ios5

    Problem solved
    Changed DNS settings to google public settings
    8.8.8.8

  • HT201415 cannot send and receive imessages from phone number. Will not allow number to be ticked

    Cannot send and received imessages through phone numer.  Will not allow me to tick number

    Turn off iMessage and turn it back on.

  • HT201287 Once a day my messages stops working, I cannot send or receive messages and all of my messages disappear. I have to restart my iPhone 6 for it to start working again. This doesn't happen on my iPad Air. Is this happening to anyone else?

    messages app continues to crash. All messaging stops working and all of my message threads disappear. the only thing that has seemed to work is restarting my phone. Happens at least once a day.

    Hi Alo816,
    I'm sorry to hear you are having such extensive issues with Messages on your iPhone. If you continue having issues sending or receiving Messages, you may find the troubleshooting steps outlined in the following article helpful:
    iOS: Troubleshooting Messages - Apple Support
    If you continue to have issues with Messages after that troubleshooting, especially if it is still having or crashing, you may want to make sure you have a current backup of your data in iTunes, then try restoring your iPhone to factory settings and testing it in that default condition to see if the issues persist before restoring your data. You may find this article useful:
    Use iTunes to restore your iOS device to factory settings - Apple Support
    Regards,
    - Brenden

Maybe you are looking for