The apple store is so unhelpful. I have an iMac computer operating on Mac OSX 10.5.8. I want to upgrade to the latest Mountain Lion operating system so I can work with the iCloud on my computer and download my email. I can't seem to purchase this on-line
The apple store is so unhelpful. I have an iMac computer operating on Mac OSX 10.5.8. I want to upgrade to the latest Mountain Lion operating system so I can work with the iCloud on my computer and download my emails. I can't seem to purchase this on-line as it keeps telling me to go to the app store. I haven't got the app store on my computer as I am told I need iCloud for which I need the new operating system, which I can't download or purchase as I am sent back to an instruction telling mee to go to the app store icon.
How difficult can it be to simply purchase the software on-line have it shipped to you so you can install it, in the event it cannot be downloaded as it appears it can't be based on my curent operating systems being Mac OSX 10.5.8.
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
Whilst Apple have withdrawn Snow Leopard from download, you can still get it from Apple by calling 1-800-MY-APPLE (if you are in the USA) and they will supply the SL DVD for $30. You can also purchase the code to use to download Lion from the same number.
Requirements for Mountain Lion:
http://www.apple.com/osx/specs/
Similar Messages
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Hi, I'm new here.
I had my OSX upgraded to Lion 10.7.5 at the Apple store. Shouldn't I have received along with that a newer version of iPhoto, iTunes, etc.?
Thanks.If there is an upgrade to any of macs products that you own they will notify you when there is an update. To check if you have any updates go to the app store and click on "Updates", or open the program you want to check and click the "check for update" option in the dropdown menu. Hope this helps.
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I have a early 2011 Macbook pro 13 inch, I'm running Lion 10.7.4, and i want to upgrade to 10.8 Mountain Lion. Is it safe for my computer or are people experiencing problems with displays and Battery life?
Do Not post stuff about how Airplay doesnt work, because i dont have Apple TV and dont need to hear about it.If you have an external drive equal to or larger than your internal HD, clone your internal to it with either Carbon Copy Cloner or Super Duper. Test the clone to make sure it's bootable. Then upgrade either one. Try it out first.
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I have an Imac G5 running on Mac OSX 10.4.11 and would like to upgrade to Lion. I need to upgrade to Snow Leopard first but the aplle dealer tell us here the Snow Leopard is no more available on Power PC. Can anyone help?
Does your Mac meet Lion's requirements?
Apple - OS X Lion - Technical specifications
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Some features require an Apple ID; terms apply.
Snow Leopard requirements:
General requirements
Mac computer with an Intel processor
1GB of memory
5GB of available disk space
DVD drive for installation -
I have OS X 10.5.8 and I want to upgrade, but not to Mountain Lion.
I have OS X 10.5.8 and I want to upgrade, but not to Mountain Lion. How do I upgrade to Leopard or snow leopard?
Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard — Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s iCloud services; fees and
terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service — this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mountain Lion — System Requirements
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table — RoaringApps.
For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion. -
I did not have my backup with me when my hard drive failed and was replaced at the Apple store. Now it will not download to my new hard drive. A message says that "the volume has the worng case sensitivity for a backup". How can I resore my data from the backup?
Thank youThis is a user-supported board. You are not addressing Apple here. Nor is it a good idea to post your private information to a public forum. You should edit your post immediately.
Unfortunately no one here can access your support history. You must respond to the emails directly. -
What is the best ethernet cable in the Apple Store? I see they have CaT6 now and gold plated ends.
Is the Belkin 7' Cat6 Ethernet Cable sold in the Apple Store a good ethernet cable to use and replace for my broken CAT5 very old ethernet?
If you do not beleive they make better ethernet cables now, I do not agree. If there is somebody who knows the ethernet cables, what is your opinion on the best CAT6 ethernet cable for hooking up my MBP to a ethernet port?I hesitate to respond because of your previous postings to others but here goes...
You know that Ethernet cat 5, cat6, etc are standards. If an Ethernet cable is cat6 for example it will perform as well as any other cat6 cable since it meets the standard.
If you want to pay more for a cable because it has gold connectors that is up to you. The gold Ethernet cable will not perform any better than non-gold Ethernet cables. The difference is only in appearance, and maybe quality of the shielding and connectors. Performance is the same. -
I have loaded Mountain Lion Operting System on to my iMac. I am absolutely appalled at the suystem. It has been a disaster. Pages keep disappearing. No scroll functions.
drbobbyfromabu dhabi wrote:
...... the antivirus update take long to scan the system....
First, get rid of the "antivirus update". This will definitely slow down your system and will probably **** it up. Also, you don't need it.
Delete all anti-virus software, and related files, from your system, if possible using the "uninstall" facility that hopefully came as part of your anti-virus package.
Then restart your computer and see if things have improved, which I'm sure they will. -
How can I edit iCal server addresses in Mountain Lion?
I keep getting an error message with my google calendar, and I heard that if I delete the extra slash at the end of the address the problem will be fixed. But the iCal account preferences take me to system preferences > accounts every time I want to edit the account.
Does anyone know where I can edit the server address?You should ask in the iCloud forum, this is for iMacs. https://discussions.apple.com/community/icloud/icloud_on_my_mac
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Installation hangs every time with 6 items remaining. I an considering buying a newer model of Dymo: which models will work with ML?
LouAccording to the Dymo Technical Support page for that model:
MACINTOSH
DYMO Label Software version 8.4.1
New In This Release:
- Latest version of DYMO Label™ software - Free download
- QR and PDF options have been added to the available barcode list.
- Minor bugs were fixed.
- Support for Mac OS® v10.8 Mountain Lion
Have you installed the driver version 8.4.1 as mentioned above?
Hope this helps -
is any one of the Belkin ethernet CAT6 better than the /cAT5 since my ethernet cable is trahed? Any sugggestions on what ethernet is most like the current ethernet cable that you plug into the MBP and the hotel room? (for example)
Actually, I'm an outstanding researcher in medicine. I keep people alive. All you do is spend extra money to keep Monster executives rolling in cash.
Evidence:
CNET
Crutchfield (who sells this stuff and would like to make more money)
I could go on. But you have your own belief, not establish but supporting evidence, and spending money for a marginal difference. Do you understand the physics behind the gold plating? Well, I do, and I reject it, based on both the physical chemistry of the metals and, of course, the physics. Again, if you ran gold from one end to the other, then maybe you could convince me of a marginal difference in conductivity of the electrons, but because the gating material will be the copper/aluminum/steel or whatever is used before the gold plated ends, there will be no difference. Morever, the quality of signal is dependent on other factors including length of the cable, which impacts resistance (see metals above). This is basic basic basic Physics 101.
Now, the worst part of this. You posted a question, asking for opinions. I gave one based on evidence provided by others who actually did study this. They indicated that there was no difference between HDMI cables to use as a proxy for ethernet cable. I made no value opinion, just here was one piece of data. You returned with a strawman fallacy based on your opinion. Further, you wasted our time here by posting a question for which you already had made your own conclusion. I assume you were looking for validation of said conclusion, instead of being openminded to the potential of being incorrect.
So, I'm happy that you wasted my time, since it is free. Good luck with your cable. And rudeness does not get you far. -
HT1849 a single album I already bought can work with the whole album using 'Complete my album'?
I already bought a single album of MUSE (Survival - Single)
and I wanted to buy the whole album of MUSE (The 2nd Law)
then I realized that I could buy other songs except for 'Survival' for $10.7 using 'Complete My Album' (Original price is $11.9)
so I bought 'The 2nd Law' album for $10.7. but there isn't 'Survival' on the 'The 2nd Law' album playlist.
single album and whole album are seperated on the playlist. how I get the whole album playlist??
Do I have to buy 'Survival' in the whole album's list to make perfect 'The 2nd Law' album playlist??
plase help me.I have this exact same question / issue too and it is definitely something I would LOVE to see Apple fix ASAP. It is especially important to me because so many popular artists release Singles (as Single Albums) weeks or even months in advance of their full album coming out. When I have the choice, I ALWAYS prefer to buy a single song from the album it is on (in case I like the song a lot and want to check out more from that artist) - however, this is often not possible due to the "Single Album" phenomenon. Sidenote: could you just freakin' get rid of Single Albums altogether (when there is an associated real album)? They clutter up the See All Albums view horribly - at least give us a filter or something for the real-deal studio albums vs all the junk.
While it is great that I get "credit" for my purchase from the Single Album towards the real Album (thanks for that Apple), I personally have a strong preference to then see the original single as part of the album instead of as a stand-alone. It's just cleaner organization-wise, easier from a usability standpoint (you can actually listen to the whole album you bought using the album filter!), etc. It would at least be nice to have the choice to "convert" the original single to the Album version, if Apple is concerned about forcing the change (I personally would be happy with a forced change, but if given a choice would always convert).
Please fix this!!!
My example:
-Bought Calvin Harris, "Feel So Close (Radio Edit)" back in March '12 (I think it was released in August '11) for $1.29
-Completed My Album by buying "18 Months" album for $8.70 recently (released Oct 30, 2012)
-Was happy to pay $8.70 instead of $9.99 (got full credit for the $1.29 I spent on the single) - good job Apple
-Am now frustrated that "Feel So Close (Radio Edit)" has different Album info, different Album cover art etc - BAD job Apple
Would love to hear that this is going to be addressed soon - hopefully with a retroactive converter tool too??
PS I realize I could manually adjust the metadata for the track to make it match, but I HATE the idea of doing that. Very clunky solve and I personally would be worried that I missed something or didn't "fully" change everything, the underlying file is not exactly what I would have gotten from the full album version, etc. -
My MacBook Pro (Latest, Retina, Mountain Lion, 10.8.2) won't work with HDMI..!?!!!?!?!
I usually connect my MacBook Pro to my TV through a HDMI cable, I never have to change any settings or anything, I just turn on my TV, plug in the HDMI cable to my MacBook and my TV, and it does the rest itself. But I tried to do this yesterday, and my computers screen just went blue, then briefly flashing my original screen before going completely dark. I can then only see an enlarged cursor, and it slowly, veeeeeery slowly, peices together my screen (NOTE: it is doing this on my TV AND on my MacBook, so I can't see anything on either screen for ages unless I remove the HDMI cable) it took 40mins to peice together about 1/3 of the screen, and even then, it was insanely glitchy, I could hardly press anything... How can I fix this? Keeping in mind that I cannot see my screen while the HDMI cable is in... And I know for a fact that it is not a problem with either the TV or the HDMI cable because it had no trouble connecting my other Windows laptop to it... Someone please help!!!
This is just one of the glitches you'll find in Apple Mac OS X. One day something works and the next, or a few hours later, it doesn't. There doesn't seem to be any rhyme or reason for it. It just happens.
About the only way to fix it is to Reinstall, at least that is what I have found I've had to do in some circumstances. -
I have installed the most recent version of Snow Leopard on my MAC, and I am trying to install Mountain Lion from the Apple Store. It will not install, because it says I do not have 2GB of memory, even though I have over 200GB available. Please help.
Welcome to the Apple Support Communities
One thing is the memory, and another thing is the hard disk space. You are telling me that you have 200 GB of free space on the hard disk, but the App Store is telling you that you have to install 2 GB of memory or more on your Mac if you want to upgrade to OS X Mountain Lion.
First of all, open > About this Mac > More Info, and copy "Model Identifier" here, so we can know what Mac you have got and how much memory you can install.
We recommend to buy the memory in OWC or Crucial (Crucial is cheaper and offers the same compatibility warranty as OWC) because you won't probably have any problem with the memory you buy there -
Planning to get New 27" Does Boot camp work with the 1T and 3T Fusions Drives
I am planning to get a NEW 27" IMAC [if they ever come out] and use Parallels Desktop® 8 or Bootcamp for Gamming.
Going with:
27" 3.4GHz quad-core Intel core I7 with 8MB L3 cache
8GB Ram - Upgrade to 32GB 1600MHz DDR3 from Crucial or OWC
3TB 7200rpm Fusion Drive
NVIDIA GeForce GTX 680MX Graphic processor with 2GB of GDDR5 memory
AppleCare Protection Plan
Samsung SE-506AB Slim Portable Blu-ray Writer =+$89.
I work with Photoshop, some Video and Play World of Warcraft.
Planning to do Gaming on the PC Side with using Bootcamp or Parallels Desktop® 8.
As you see I was planning to get the 3TB 7200rpm Fusion Drive.
But I don't know if it would work with Bootcamp.
Not sure if a separate Volume need to be made for the PC side?
If a 768 SSD would work?
Or do I have to go with Regular hard drive?Hello,
Kind of funny, the 3 TB isn;tsupported for BootCamp!?
Frequently Asked Questions
Do I need to configure Fusion Drive?
When ordered with a Fusion Drive, your iMac or Mac mini is pre-configured.
Can external USB, FireWire, or Thunderbolt hard drives be added to Fusion Drive?
An external drive cannot be used as part of a Fusion Drive volume. Fusion Drive is designed to work with an internal hard disk drive and internal flash storage.
Can I add a partition to the hard disk with Fusion Drive?
Using Disk Utility, you can add one partition to the hard disk on Fusion Drive. Once you add the partition, the "plus" symbol in Disk Utility to add additional partitions will be grayed out. You cannot partition the Flash storage.
If I create a hard disk partition is it part of Fusion Drive?
The additional partition is not part of Fusion Drive. The new partition is a separate volume that is physically located on the hard disk drive.
Can I add a Windows partition?
You can create one additional partition on the hard disk with Fusion Drive. You can create either a Mac OS X partition or a Windows partition.
If creating a Windows partition, use Boot Camp Assistant to create it, not Disk Utility. From the Go menu, choose Utilities. Then, double-click Boot Camp Assistant and follow the onscreen instructions. For more information on Boot Camp see the Boot Camp support page.
Note: Boot Camp Assistant is not supported at this time on 3TB hard drive configurations.
http://support.apple.com/kb/HT5446
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