The applications won't come up in the Creative Cloud window

I am downloading Creative Cloud. The window pops up that should list the applications but nothing shows up and the Creative Cloud icon is grayed out.

Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Similar Messages

  • I can't finish the installation because a window tells to close the SafariNotificati application, but i haven't got anything open other that the Creative cloud window

    I can't finish the installation of Acrobat XI Pro, because a window pops up and tells me to close the SafariNotificati application, but i haven't got anything open other that the Creative cloud window, it always stops at 42%, what can I do? All other applications downloaded without any problem

    I am having a similar problem. Running Xp.
    Latest revision of firefox.
    After using firefox for a while if I exit, parent.lock is locked and i have to reboot to reload firefox.
    I have killed all firefox applications from task manager (usually there are none). and I have tried 3 different "file unlock" programs including unlocker to no avail.
    I also recently installed a program that shows -all- open files, and parent.lock is not listed, and thus not closable/unlockable from there.

  • The "Creative Cloud" window shows nothing but a spinning icon..

    I just paid for the CC version of Photoshop.  When I click "download" the creative cloud window pops up and all I see is a blue - spinning icon....nothing else happens.
    Thoughts?
    Thanks.

    Hello,
    I also had to do this experience.
    Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
    I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
    Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
    If necessary and for further questions and if "open" please use chat, I had the best experiences.
    Hans-Günter

  • Why i can't install muse cc? ,the purchasing process is complete but the creative cloud window just stays charging ...

    why i can't install muse cc? ,the purchasing process is complete but the creative cloud window just stays charging...
    i already tried with chrome and safari navigator..

    Have you installed the Adobe Application Manager from creative.adobe.com?
    -j

  • Photoshop Browse in Bridge option opens the Creative Cloud window and not Bridge

    Hi,
    In the Photoshop CC File menu the "Browse in Bridge" opens up the Creative Cloud window and asks whether I want to install a different version of Bridge. I did the new installation once already but the problem is still there. The situation is the same over and over again. What to do? It's possible to get fro Bridge to PS but it's not possible to get from PS to Bridge.
    Thanks for help.

    BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
    -and step by step http://forums.adobe.com/thread/1440508?tstart=0
    -and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

  • I've downloaded the Creative Cloud, once completed the creative cloud window pos up with spinning whell in center then the entire window disapears. How do I get it to remain open so that I can download programs needed.

    I've downloaded the Creative Cloud, once completed the creative cloud window pos up with spinning whell in center then the entire window disapears. How do I get it to remain open so that I can download programs needed

    right click the executable > click 'run as administrator'.

  • How do I maximize the Creative Cloud window

    Is there a way to maximize the Creative Cloud window. I have Windows 7. It opens so small and I cant brows for market vector items etc one at a time in a window that small that is just not gonna happen. I found the market on the internet through a browser and it shows me as logged in to my account but it still says trial trial and i cant actually browse for any products.

    I think maybe it thinks I am using a little phone maybe?

  • My Apps Aren't Downloading, They Show Up In The Creative Cloud Window. I Just Can't Open Them

    What Should I Do?

    FudgeWilli please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html for information on how to open the Adobe Creative applications included with your membership.

  • Why does only a spinning gear appear on the 'Home' page of the Creative Cloud window?

    When I click on the icon for Creative Cloud on the toolbar, it opens in the 'Home' window and a spinning gear appears. It does not disappear until I click on another page, such as 'Apps,' "Files,' etc.

    This worked for me:
    Open Finder, click on Go > Go to Folder. Type in ~/library and hit enter.
    Open Application Support/Adobe folder and rename OOBE folder to OOBEold.
    Click on Apple icon on the top left, select System Preferences
    Choose the network that is currently connected to internet that can be Ethernet or
    Airport(Wireless). Click on Advanced button and click Proxies Tab.
    Under 'Select a Proxy server to Configure' Uncheck all the proxy check boxes, then uncheck 'Use Passive FTP Mode (PASV)'.
    Hope this helps someone else.

  • I cannot load the Creative Cloud window, and populate it.

    This is what the window looks like when I try to load it.
    On behalf of Derek Dunson, this is Bill Newton -- [email protected]

    You only get one trial period.

  • The creative cloud windows says free trial illustrator CC is downloaded, where is it?

    I have downloaded the free trial version of Illustrator CC but where to I find it to start using the program?

    Hello,
    I only can talk about WIN. On my harddisk I find it here C:\Program Files (x86)\Adobe\Adobe Illustrator CC. Or I use (trabslated from my German WIN) WIN Start >>> All programs >>> Adobe >>> Ai
    Hans-Günter

  • Is it possible to install the Creative Cloud/Application Manager on a USB?

    I tend to use the Applications a lot and it would just be easier to install the creative cloud on my USB rather then the computers I go to, mainly because in order to install it on my school computers, it would require an admin password. So I was wondering if there was a way to possible install both the Creative Cloud Connection, and the application manager (along with apps) on my USB?

    Hi,
    Installing it on a USB(external hard drive) will not be a good idea as the products will not work on another computer if you connect this USB to it. In your scenario i will suggest you to use creative cloud packager(CCP) for deployment on other machine.
    details are available on http://helpx.adobe.com/creative-cloud/packager/creative-cloud-packager.html
    Thanks
    Kapil Malik

  • Why does the creative cloud application not load?

    I am trying to upgrade lightroom 4 to 5, and i can't access it through the creative cloud app because it won't load. I even bought lightroom and photoshop creative cloud again, but it has to download through the cc app.

    Link for Download & Install & Setup & Activation problems may help
    -Chat http://www.adobe.com/support/download-install/supportinfo/
    OR
    Some download & install troubleshooting links
    -Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
    -http://forums.adobe.com/community/download_install_setup
    -http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
    -http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
    -http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
    -Server won't connect https://forums.adobe.com/thread/1233088
    -AND JUST FOR MAC USERS - Some 10.9.3 links
    -Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
    -more Mac 10.9.3 https://forums.adobe.com/thread/1491469
    -Enable Mac Root User https://forums.adobe.com/thread/1156604
    -more Root User http://forums.adobe.com/thread/879931
    -and more root user http://forums.adobe.com/thread/940869?tstart=0

  • The Creative Cloud Desktop App won't download

    I have the Adobe Application Manager which is where I 'installed' my programs (only Illustrator and Photoshop) at this stage. I want the 'creative cloud desktop app' as I need to access fonts to use in Illustrator. When I click on the link where I download it, it just takes me to the Application Manager again. Is creative cloud meant to be one of the apps in the application manager? Have tried to troubleshoot but cannot figure it out

    Donnacally123 for information on how to open Illustrator CC after it is installed please see Launch CC apps after install - https://helpx.adobe.com/creative-cloud/help/launch-creative-cloud-apps.html.
    If you have any additional questions regarding the installation process then please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

  • Does not complete processing of "Home" of the Creative Cloud desktop application

    Someone know the way to fix the following issue?
    After installed some Creative Cloud Software, I had uninstalled Adobe application manager manually and installed Creative Cloud desktop application manually.  because automatic upgrade of creative cloud desktop application from adobe application manager does not work.
    The creative cloud desktop application setup had been completed successfully.  but,  seems that  it does not complete processing of displaying the history if I chose "Home".   The progress Icon will stay in continuity.  And any contents does not show on it.
    Regards,

    I'm posting this in a few threads to try to catch everyone having the problem.
    The good news is that I found a way to fix this.
    The bad news is that it involves uninstalling everything.  (Note that reinstalling over the old installs won't cover it, I'd tried that one once too. You'll have to fully uninstall each program before redownloading/reinstalling.)
    I spent many hours with tech support yesterday running through options unsuccessfully, and can very thoroughly assure you that uninstalling the desktop app, renaming any number of folders, and new user accounts all will not help you.  From doing a lot of research on various similar problems, it appears that it's possible for this to spontaneously resolve within a couple of hours.  If it doesn't, though, you're stuck with fixing it yourself.
    The best theory I found was that it's caused by updating or installing a program without doing it through CC.  If you've downloaded an installer and run that or clicked "Check for updates" in the help menu inside one of the other apps, this is you.  Other people have noted that if you know which app you did this with, you can uninstall that one to fix it.  If you have no idea, the simplest path is to just uninstall everything.  You can try doing things one at a time, but you'll need to reboot every time the uninstaller tell you to do so and then see if it's fixed.  (Personally, I got sick of that by the second time through.)  I do remember clicking "Check for updates" right around the time this started for me, but I don't know which program it was in, just that I knew it would trigger the updates I knew existed but CC wasn't acknowledging.
    I will also note that once I had everything uninstalled, I ran the Cleaner Tool and did a "Clean All". If you're going to or need to do that, make sure you've backed up all of your preferences, customizations, plugins, and so forth as needed.

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