The "combine supported files in Acrobat..." option either disappears or doesn't work

I have tried searching for an answer on this with no joy!
We have documents that we regularly produce here that are a mixture of Word, Excel and PDF documents, all combined into 1 PDF. Currently we have to convert each document into PDF individually, then combine these into 1 large PDF.I have tried several different file types for the word documents (i.e. .doc .docx .dot) and in every case either the  "combine supported files in Acrobat..." option disappears from the right click menu, or after moving to the 2nd page in the "combine files wizard" under "Warnings/Errors" they come up with the error "cannot convert file type to PDF. Please remove this file from list."
This is happening on several PCs, some with version 8 and some with version 9 of adobe. We are using office 2007 in case this is relevent?
Any ideas how we can change this?
Thanks in advance for any help.
Tom

Hey TomHawes,
I checked for the same. The .dot file extension does not support the option for 'Combine files to Acrobat' when combined with other .doc and .docx files.
You might need to first convert it into PDF and then combine it with other files.
Regards,
Anubha

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