The default PDF viewer does not work

I understand Firefox has a default PDF viewer, but it is not working on my Mac OS 10.6.8. When I click on a pdf document, nothing happens.

When you click a link to a PDF you get a blank page, or a black background with an empty progress bar, or you get absolutely nothing at all?
Can you try changing your setting as described in the following article to launch the PDF outside Firefox and see whether that works? After that test, you can change back and try the internal viewer again. [[How to disable the built-in PDF viewer and use another viewer]]
Any luck?

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Default pdf Viewer does not work correctly

On this pdf, page 1 will not display, but displays fine in IE and Chrome. If you download the pdf, it displays just fine. So the issue is definitely FireFox, here is the url:
http://www.powergatellc.com/pdfs/SNP-G12.pdf
On this pdf, the Firefox has added grey boxes around the images. These boxes do not appear in IE or Chrome or when you download the file, here is the url:
http://www.powergatellc.com/pdfs/SNP-G20.pdf
Problems these are all throughout my client's website with a library of over 700 pdfs. This is causing major issues. Please tell me you are aware of these issues and already working on a fix, otherwise, I will have no choice but to put a disclaimer on the website to not use FireFox, which would look bad to the client and FireFox.
Please advise as soon as you can.
Gorden
We are seeing thiss isue on Windows 7 PC's running current revs of FireFox.

We have this problem as well. Unfortunately after years of only supporting IE and finally rewriting our site to be standards compliant we are going to have to force users back to IE because of this issue. It's not feasible for us to walk users through changing the default viewer. The default should stay Adobe (if installed) until a more robust native version is available. I understand you want to promote free and open tools but if they don't work, it's just not good enough.

Most of the default Mac Apps does not work after Mavericks Upgrade

Hi, I did everything, but nothing has brought me out of this misery .
I Updated Maverick just 2 days after its release. Had no problems, other then slow Finder. I restarted my iMac last week, and got caught with these issues, known to me, not sure what all bugs are there.
All these apps does not work: App Store, TextEdit, Preview, Terminal, iBooks, Maps, Calendar, Contacts, Mail, etc
I do not know how to do a clean install, as I had upgraded from Snow Leopord to Mountain Lion and to Maverick using App Store, which does not open at all.
Hoping to get some response soon from Apple support team to help me.

Hi Arthur,
Thanks for the headsup about Apple Support thing... My iMac is not under warranty.
And below is the report generated from EtreCheck. Hope it can help me find the solution.
Hardware Information:
          iMac (20-inch, Early 2008)
          iMac - model: iMac8,1
          1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
          4 GB RAM
Video Information:
          ATI Radeon HD 2400 - VRAM: 128 MB
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0
          AirPlay: Version: 1.9
          AppleAVBAudio: Version: 2.0.0
          iSightAudio: Version: 7.7.3
Startup Items:
          FanControlDaemon - Path: /Library/StartupItems/FanControlDaemon
          HDDFanControlDaemon - Path: /Library/StartupItems/HDDFanControlDaemon
          HP IO - Path: /Library/StartupItems/HP IO
          HP Trap Monitor - Path: /Library/StartupItems/HP Trap Monitor
          MissingSyncListener - Path: /Library/StartupItems/MissingSyncListener
          MySQLCOM - Path: /Library/StartupItems/MySQLCOM
          ParallelsDesktopTransporter - Path: /Library/StartupItems/ParallelsDesktopTransporter
          VirtualBox - Path: /Library/StartupItems/VirtualBox
System Software:
          OS X 10.9 (13A603) - Uptime: 2 days 2:6:45
Disk Information:
          WDC WD2500AAJS-40VWA1 disk0 : (250.06 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    My iMac (disk0s2) /: 249.2 GB (22.18 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
          Apple, Inc. Keyboard Hub
                    Apple, Inc Apple Keyboard
          Western Digital My Book 1110 999.5 GB
                    WORK (disk1s1) /Volumes/WORK: 375.81 GB (95.66 GB free)
                    PLEASURE (disk1s2) /Volumes/PLEASURE: 623.69 GB (35.57 GB free)
          Apple Inc. Built-in iSight
          Apple Inc. BRCM2046 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
          com.logmein.driver.LogMeInSoundDriver          (1.0.0)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist
          [loaded] com.adobe.SwitchBoard.plist
          [failed] com.google.GoogleML.plist
          [loaded] com.google.keystone.daemon.plist
          [not loaded] com.logmein.logmeinserver.plist
          [loaded] com.microsoft.office.licensing.helper.plist
          [loaded] com.wdc.WDDMservice.plist
          [loaded] com.wdc.WDSmartWareServer.plist
          [loaded] rapiback.plist
Launch Agents:
          [not loaded] com.adobe.AAM.Updater-1.0.plist
          [loaded] com.google.keystone.agent.plist
          [loaded] com.logmein.logmeingui.plist
          [not loaded] com.logmein.logmeinguiagent.plist
          [not loaded] com.logmein.logmeinguiagentatlogin.plist
          [loaded] syncmateStarter.plist
User Launch Agents:
          [loaded] com.adobe.AAM.Updater-1.0.plist
          [loaded] com.adobe.ARM.[...].plist
          [loaded] com.facebook.videochat.[redacted].plist
          [loaded] com.macpaw.CleanMyMac.helperTool.plist
          [not loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist
          [loaded] com.macpaw.CleanMyMac.volumeWatcher.plist
User Login Items:
          AirPort Base Station Agent
          EarthDesk Engine
          LMILaunchAgentFixer
          AdobeResourceSynchronizer
          RealPlayer Downloader Agent
          Windows Phone 7 Connector Agent
          iAntiVirus
          TextEdit
          StatusMenu
          HP Scheduler
          WDQuickView
3rd Party Preference Panes:
          Application Enhancer
          DivX
          EarthDesk
          Fan Control
          Flash Player
          Flip4Mac WMV
          Growl
          MacFUSE
          WDQuickView
Internet Plug-ins:
          AdobeExManDetect.plugin
          AdobePDFViewer.plugin
          AdobePDFViewerNPAPI.plugin
          Default Browser.plugin
          DirectorShockwave.plugin
          DivXBrowserPlugin.plugin
          Flash Player.plugin
          FlashPlayer-10.6.plugin
          Flip4Mac WMV Plugin.plugin
          iPhotoPhotocast.plugin
          JavaAppletPlugin.plugin
          QuickTime Plugin.plugin
          RealPlayer Plugin.plugin
          SharePointBrowserPlugin.plugin
          Silverlight.plugin
User Internet Plug-ins:
          Picasa.plugin
          Unity Web Player.plugin
          WebEx.plugin
          WebEx64.plugin
Bad Fonts:
          None
Time Machine:
          Time Machine not configured!
Top Processes by CPU:
              29%          mds
               2%          WindowServer
               1%          mds_stores
               1%          LogMeInGUI
               1%          RealPlayer Downloader Agent
               1%          EtreCheck
               1%          FanControlDaemon
               0%          uTorrent
               0%          notifyd
               0%          networkd
Top Processes by Memory:
          1.00 GB            mds
          106 MB             mds_stores
          78 MB              Google Chrome
          49 MB              Finder
          45 MB              WindowServer
          40 MB              Google Chrome Helper
          37 MB              VLC
          29 MB              uTorrent
          20 MB              EtreCheck
          16 MB              DashboardClient
Virtual Memory Statistics:
          43 MB              Free RAM
          989 MB             Active RAM
          934 MB             Inactive RAM
          447 MB             Wired RAM
          4.25 GB            Page-ins
          454 MB             Page-outs

When trying to PDF a webpage into a PDF, it does not work, I go through all the steps as normal, and It does nothing. I can repeat my action, where instead of "printing" to adobe, it saves the file, which it doesn't save it at all. I can't even find the o

When trying to PDF a webpage into a PDF, it does not work, I go through all the steps as normal, and It does nothing. I can repeat my action, where instead of "printing" to adobe, it saves the file, which it doesn't save it at all. I can't even find the original in my work folder. I need to know how to stop this from happeing and get it back to the way it has been working he last 6 months since i purchased this program.

Hi pissedadobeuser,
Does this issue occur with any particular web page?
Are you able to print the webpage to 'Adobe PDF' to convert it to pdf.
Which Browser version, OS version and Acrobat version are you using?
Regards,
Rave

Set Reader to NOT be the default pdf viewer

During an msi install how do I set Reader to NOT be the default pdf viewer?

Just to add to this question:
On Mac OS 10.5, using Acrobat 8 Professional, every time Acrobat Pro starts up, I get the question "Adobe Acrobat 8 Professional.app is not currently configured to be the default application for PDF files. Would you like to make PDF files open with Adobe Acrobat Professional.app instead of Preview.app?"
My answer is "No," but my preference in this matter is not retained. I get the question every single time I launch Acrobat Pro. Where is the button labeled "And don't ask me again!" ?
I have combed through the Preference dialog and not been able to find any setting that seems related to this. To be clear, I am not talking about what happens when I double-click a PDF file in the Finder. I'm talking about what happens when Acrobat 8 Professional is opened directly.
Thanks.

Issues with setting "Maked Reader the default PDF viewer" with Adobe Customization Wizard XI

I am using the Adobe Customization Wizard XI. I have set the following options in the Adobe Customization Wizard.
Personalization Options
Enabled the checkbox for Suppress display of End User License Agreement (EULA)
Installation Options
Selected the radio button for Make Reader the default PDF viewer
Run Installation: selected radio button Silently(No Interface)
Security
Enhanced Security Settings - Clicked drop down and set value to Disable
Online Services and Features
Checked Disable product updates
Checkd In Adobe Reader, disable Help > Purchase Adobe Acrobat
Checked Disable Product Improvement Program
Checked Disable Viewing of PDF with Ads for Adobe PDF
Checked Disable all Adobe online services based workflows and entry points.
I have tried to deploy the MSI with MST via GPO and Command Line with no luck. Every time i deploy via below methods, the same result occurs, all of the options are set correctly except the "Make Reader the default PDF viewer". I know how to manually set this option via Windows or Adobe interfaces but i am looking to roll this out to the masses and would not want a bunch of service desk calls because a user clicks on an Adobe PDF file and it is not opening in Adobe Reader.
GPO
Create New Package Use AcroRead.msi
Choose Advanced
Deployment Options - Click Uninstall this application when it falls out of the scope of management.
Modifications - Select Transform file located in the folder of MSI
Command Line.
Tried these options to try and apply "Make Reader the default PDF viewer"
msiexec /i "<path>\AcroRead.msi" TRANSFORMS="<path>\TransformFile.mst"
msiexec /i "<path>\AcroRead.msi" TRANSFORMS="<path>\TransformFile.mst" /qn
msiexec /i "<path>\AcroRead.msi" IW_DEFAULT_VERB=Read
msiexec /i "<path>\AcroRead.msi" TRANSFORMS="<path>\TransformFile.mst" IW_DEFAULT_VERB=Read /qn
Anyone know how to make this setting work with the Transform file, i sure would appreciate assistance on this issue.

Instead of saving as a PDF thru Work do a Print ➙ PDF ➙ Save as PDF and it will be saved the first time with the Preview icon.

How do I change the default PDF viewer on my iPad so I can easily see annotations?

I keeping missing annotations on PDF because the built-in iPad Mail viewer does not show annotations. To limit the keystrokes, instead of using "open with" on each PDF email attachment to view in a third part app, I'd like to just change the mail default viewer. Is that possible with the current iPad operating systems?

No it is not possible to change the default pdf viewer in mail.

Help viewer does not work after update to 10.4.4

Since updating to 10.4.4 my Help viewer does not work, and all of the troubleshooting fixes suggested in other threads have not had any success in resolving this. I've noted that when I go to Users>Library>Documentation>Help there is no mac.help file - can someone tell me if that means that I've lost the file altogether and need to reinstall it? I get to the first screen of the viewer, but the links from there don't work. Thanks for any help that you can provide!

Thanks for your suggestion. I downloaded OnyX and ran the cleaning function. After restarting, I opened Help and once again the first screen appeared fine. But again most of the links did not work, though those under the "What's New" heading did work. I might add that I had previously tried a variety of suggestions posted in another thread, which included deleting from the caches folder in Home>Library several files such as com.apple.helpui and help.plist in the Preferences folder. (As noted in my previous post this evening, I also created another user but that also did not have any effect.) Any other ideas? Thanks

HT2638 since updating iPhoto it has ceased to open. i have tried to Hold down the Command and Option keys on the keyboard but it does not work. iPhoto still does not open

Since updating iPhoto it has ceased to open. I have tried to Hold down the Command and Option keys on the keyboard which is the suggested solution to then open a suggested solution to rebuild the library, but it does not work. iPhoto still does not open. can someone please help?
thank you

Try the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
Home/Library/ Preferences folder.
2 - delete iPhoto's cache folder(s):
Home/Library/Containers/com.apple.iPhoto
and, if there is one, the
Home/Library/Caches/com.apple.iPhoto folder
3 - reboot, launch iPhoto and try again.
NOTE: For Mavericks, 10.9, go to your Home folder and use the View ➙ Show View Options menu to bring the this window:
Happy Holidays

PDF Portfolio does not work with iOS Reader 11.3.2 on iOS 7.1.2

Well this is upsetting. I created a PDF form with several pages of the same form (it's a travel log).
My hoping to use Adobe Reader to complete the form and save back as a week at a time won't work.
I created the form using Acrobat Pro 9 from CS5.
Does anyone know if a PDF form in a Portfolio should work with Adobe Reader on the iPad2/
Also, what can I use that works with forms as a portfolio?
Ken

Ken,
please could you describe your workflow. It might help to find some solution. Also it would be great if you can share a sample of your document. Please email it to [email protected] with the reference to this discussion "PDF Portfolio does not work with iOS Reader 11.3.2 on iOS 7.1.2"
thank you.

Ipad displays "ipad is disabled connect to itunes", I have tried putting the ipad into recovery mode and then restoring but that does not work. I have also tried doing a hard reset of the ipad and that does not work either. Any ideas?

Ipad displays “ipad is disabled connect to itunes”, I have tried putting the ipad into recovery mode and then restoring but that does not work. I have also tried doing a hard reset of the ipad and that does not work either. Any ideas?
My son let one of his friends use his ipad. The next time he tired to use it he could not get it unlocked, I tired to unlock it but it kept telling me that I had the wrong pass code. With out me knowing my son continued to tire until it completely disabled it self.

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

MBAM - SCCM 2012 Reports - Error: the 'MBAM Policy' view does not exist

Hi
I have installed MBAM with SCCM 2012 integration. A single server install with SQL server 2012. Mostly it has gone smoothly and laptops are being encrypted and pins stored and recoverable. The problem I have is reports are not showing. I get the following
error message.
"Error: the 'MBAM Policy' view does not exist"
Any ideas why this is? I get the same error message with all 4 reports.

Hi Slycy,
There is another thread that seems to be a similar issue
here that may help you. The last post in particular has a number of steps that you can use to speed up creation of the views:
Just for future reference, there are quite a few things that have to happen before the view is created. This is merely how CM works.
Make MBAM MOF changes
Select TPM spec version in hardware inventory
Install MBAM CM Integration feature
Perform a machine policy refresh cycle on a client to get the MOF changes that need to be inventoried
Perform hardware inventory
Update MBAM Supported Computers collection membership. The machine should appear if it meets the criteria
Run another machine policy refresh on the client so that the Configuration Baseline will come down
Make sure that the MBAM agent has woken up once
Evaluate the Configuration Baseline
The MBAM views should be created now.
You don't have to do this for every machine, but this is the process to speed it up. If you let CM do it, it could take over a week before the view is created the first time, depending on when Hardware inventory runs, etc.
Hope this helps,
David

How do I uninstall the iPhoto update which does not work on maverick?

How do I uninstall the iphoto update which does not work. ie it tells me my library is locked out and the recommended action by apple does not open the phot library first aid. ? i need to go back to the old iphoto.

Terence, I was trying a way to message you directly - jumping on a recent thread seemed to be the only way (sorry, DEW45).
Terence, you seem to be the foremost expert on apeture and iphoto and have helped me many times in the past (thanks). I have a question that you may be able to help with (anyone also feel free to take a stab). I use blogger to upload my photos and host my blog (www.sippingespresso.com). I spend hours organzing and editing photos - namely, I will enhance and sometimes alter an image in Apeture. It always saves over the orginal file (at least for viewing purposes), which is fine by me. But then when I go to upload the photos onto blogger it seems to always pull my dull, original image. Obviously, I want the newer, bright, enhanced photo.
I'm one step away from importing them, dragging them out of iphoto and into Photoshop, then editing the files and dragging them back into iphoto, deleting the originals and uploading from there. There HAS to be a better way - please help!! I've already posted far too many boring images without the beauty of Apeture's "auto enhance".
Thanks in advance, Terence or anyone else.

I have no sound for games in my iPad. I have tried the reset but it does not work. The speakers work as I have sound for music and videos.

I have no sound for games in my iPad. I have tried the reset but it does not work. The speakers work as I have sound for music and videos.

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) http://support.apple.com/kb/ht1430
Check your settings. The iPads have a small switch on the right edge. http://support.apple.com/kb/ht1430 It can be used as a rotation lock to keep the screen from automatically reorienting itself as you move around, but you need to have the tablet’s settings configured properly. That same switch, right above the volume buttons, can also be set to function instead as a mute button to silence certain types of audio.
If the switch is set to work as a mute button, you can change its purpose to “screen-rotation lock” by tapping the Settings icon on the home screen. On the Settings screen, tap General on the left side, and on the right side of the screen flick down to “Use Side Switch to.” Tap to select Lock Rotation or Mute to set the button’s function. Even if you set the side switch for your preferred use, you can still mute the Mini or lock the screen. Just double-click the Home button, and when the panel of apps appears along the bottom edge of the screen, flick the row from left to right with your finger. Tap the icon on the far left side of the row to either lock the iPad’s screen or mute the iPad’s alerts, notifications and sound effects. Music, podcasts and video are not muted unless you turn the volume all the way down.
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
iPhone: Can’t hear through the receiver or speakers
http://support.apple.com/kb/ts1630
http://www.atreks.com/app-no-sound-on-ipad-4-%E2%80%93-what-to-do/
To solve some sound problems, just follow these simple steps
1. Go to Settings
2. Tap on General
3. Tap on Reset
4. Tap on Reset All Settings
What this effectively does is to reset some of your Settings to factory default. It’s not a complete removal of settings. It removes all of your preferences for Wi-Fi, Bluetooth, Do No Disturb, Notifications, General, Sounds, Brightness & Wallpaper and Privacy. It doesn’t affect your data. All of your email accounts will remain intact, as well as any SMS text or iMessages.
 Cheers, Tom

Using Acrobat Pro X on windows 7. The replace pages feature does not work. Is this a known issue? Is there a fix?

Using Acrobat Pro X on windows 7. The replace pages feature does not work. Is this a known issue? Is there a fix?

Hi Todd,
I haven't heard other reports of this (though there was an issue quite some time ago where deleting pages on this combination of Acrobat/OS was challenging).
Can you please tell me what happens when you try to replace pages? Do you get an error message? Are you able to manipulate pages otherwise (delete, extract, and so on)? Is this issue unique to one file, or does it happen with all PDF files?
I look forward to hearing back from you.
Best,
Sara

The default PDF viewer does not work

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