The email where security questions are being sent is invalid.  How do I change it

The email where security questions are being sent is invalid.  How do I change it. 

You cannot change your Rescue email address after you have forgotten your Security Questions. Once you get everything reset, you will be able to change it. For now, you are going to have to contact Apple Support to get them reset:
ACCOUNT SECURITY CONTACT NUMBERS
Cheers,
GB

Similar Messages

  • My rescue email is a deleted email and i have no idea what the answers are to my security questions- what do I do? How do I change the rescue email?

    My rescue email is a deleted email and i have no idea what the answers are to my security questions… what do I do? How do I change the rescue email?

    You will need to contact Apple support. You can use the link in the quote below from If you forgot the answers to your Apple ID security questions - Apple Support
    If you couldn't send a reset email, don't have a rescue email address, or can't access email at your rescue email address, contact Apple Support.

  • I have the 4s and my texts are being sent out by my email...not my cell

    I have the 4s and my texts are being sent out by my email...not my cell

    Hi,
    1. Go into Settings
    2. Messages
    3. Send and Receive
    4. Start conversations from > Tap you phone number
    Cheers

  • How do I change the email address my attachment is being sent to?

    How do I change the email address my attachment is being sent to?

    Sorry, I do not understand the question; perhaps you can elaborate?
    Also, what is your operating system & email client?  How exactly do you initiate sending your attachment?

  • Apple id is disabled, to reset the password I do not know the email and security question. help what to do?

    apple id is disabled, to reset the password I do not know the email and security question. help what to do?

    Hi ingaosk,
    Thanks for the question. Based on what you stated, it seems like you did not receive the reset email. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
    If you didn't receive your Apple ID verification or reset email - Apple Support
    Thanks for using Apple Support Communities.
    Cheers,
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  • HT5312 hi  I forgot the answer of security question and my account locked .. how can i contact apple support by email ?

    hi  I forgot the answer of security question and my account locked .. how can i contact apple support by email ?

    Hi Ahmed,
    You can contact iTunes Support by email here:
    https://ssl.apple.com/emea/support/itunes/contact.html
    Cheers,
    GB

  • How do i change my security questions if i dont remember them, how do i change my security questions if i dont remember them

    how do i change my security questions if i dont remember them, how do i change my security questions if i dont remember them

    http://support.apple.com/kb/HT5312

  • I changed my apple I'd but when I try to install a new games the old one comes up and it keeps saying invalid how can I change it?

    I changed my apple id but when I try to install new games the old one comes up and it keep saying invalid how can I change it?

    Under settings, go to iTunes & App Store - logout of the old account and enter the new account and password.

  • I need to change where iTunes receipts are being sent

    I currently have my Apple ID and Primary email address as @gmail.com. My alternate email addresses are @me.com and @icloud.com. I am moving all of my mail over to the latter and can't figure out how to change where my itunes receipts are being sent (@gmail.com presently). Can someone please point out the obvious because it's making me crazy searching.

    Receipts will be sent to whatever you have as your primary email address for your Apple ID. You can change that via Manage your Apple ID here:
    https://appleid.apple.com
    Regards.

  • HT5622 My security questions are being emailed to an account that is not mine

    My account has been acting funny.
    I log on to change mt password and then goto security questions to change those and the answers are wrong... so I use the email me to rest option and it's sending to an address that is not mine.
    HELP

    If you don't have access to what your rescue email address is currently set to (you won't be able to change it until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
    Contacting Apple about account security : Contact Apple for help with Apple ID account security
    If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset you can then update your rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses.
    Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID.

  • Making a purchase for the first time, security questions are different to what I've set up?

    Hello,
    My friend has recently gifted me a $10 for my app store. After redeeming it, it says I have $10.00 Credit, which I assume is a good thing. Now, with this money he has sent me, I am trying to buy a Gem Pack in the game 'Clash Of Clans', this costs $9.99.
    I click purchase and it tells me "Insufficient Remaining Store Credit" where it also says "Tap Continue to Sign In". After typing my password in, I am led to the account billing settings where I've got the 'none' option selected as I have not put any credit card details which shouldn't be a problem as I'm trying to buy with the money my friend has given me.
    I click the 'done' button where it then tells me "confirmation required" where I then click 'buy', but then it comes up with "Verification Required".
    Putting in my password once again, it asks me for security questions. Here lies the problem. It usually asks me one question I know, and another that I haven't put in before. Usually "What's your dream job?" comes which I've put the answer to as this is a question I know. But, after it usually asks me either "What was your first pet's name?" which is a question I haven't put before.
    I've tried going to appleid.apple.com and changing and resetting my security questions multiple times, even to match the questions that are asked and it gives me the same result.
    "You've typed one or more security questions answers wrong".
    Please help, this is getting on my nerves. If this persists, I'm afraid I won't be buying from iTunes much.
    Cheers,
    Jack.

    After resetting your questions you've tried logging out (tap on your id in Settings > iTunes & App Store) and back into your account on your iPad to see if they then tie up ?
    If they don't, and resetting them yourself doesn't make any difference, then you could try contacting Support and see if they can help with what's going on.
    Normally when needing to contact support to get the questions reset you need to contact Support in your country : http://support.apple.com/kb/HT5699
    You could try the same contact method for your problem - or you could try contacting iTunes Support via this page, but as it's related to security questions they might just point you to the above : http://www.apple.com/support/itunes/contact/ , click on Contact iTunes Store Support on the right-hand side of the page
    For the $9.99 purchase and your $10 credit, if you are in the US then you need to add on your state's sales tax to an item's listed price

  • I forgot my security question answers, but the email address they send help to is wrong.  How can I change the recovery email address?

    I forgot the answers to my security questions.  When I go to the link for help remembering my security questions it sends the email to an email address that is not mine.  And I don't know how to make it send to one of the two correct email addresses I have entered.  Any suggestions?

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (108925)

  • I have forgotten my security questions and the email linked to these is no longer working.  How can I change my security questions?

    I have forgotten my security questions and the email linked to these is no longer working.  Is there another way I can change my security questions?

    Click here and request assistance.
    (75745)

  • Someone stole my icloud password and changed the email and security questions, how can i restore my account?

    I recently (about a month ago) gave my Apple ID and password to a friend, he then changed the password, the security questions and the recovery email.
    He basically stole my icloud.
    My problem is I have an iPhone 4S connected to it and I can't restore it.
    Is there a way of at least restoring my iPhone? I have the Apple ID email and my previous password.
    <Email Edited by Host>

    It's a really bad idea to post your email address - it's an invitation to spam - and I've asked the Hosts to remove it.
    Go to https://getsupport.apple.com ; click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Apple ID account Security'.

  • HT5312 My backup email to change my security questions i dont have any more how can i change my backup email?

    Please help me solve this:)

    If you know the answers to your security questions then follow the instructions on the HT5312 page that you posted from :
    Navigate to appleid.apple.com using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
    Once you've finished editing your rescue email address, click the Save button directly below the email field.
    If you can't remember your answers then you will need to contact iTunes Support / Apple in your country to get the questions reset, before you can then do the above for potential future use.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

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