THE FAMOUS ERROR: There was a problem reading this document (15) - Thanks Adobe Engineering team

As a result of this error, I cannot delete pages in a big PDF file I have of 1032 pages.
The error, famous on the web and in Google, is:
there was a problem reading this document (15)
I hope I can find a solution for this, because I cannot delete the unnecessary pages inside the document which is driving me crazy.
Adobe Acrobat X has a very poor quality testing. In fact I don't beleive Adobe test their products, I think they just program them, label them as the finished product, ASK FOR A HIGH PRICE, OF COURSE, and release them to the market creating a lot of nightmares and headaches to the customer.
Adobe Acrobat X crashed several times when the files have flash content inside or formularies. The program, simply, is bad programmed with a very poor engineering inside.
As soon I find an alternative for PDF, I will switch, I promise, in fact I don't promise it, I SWEAR IT.
And if I dont find a solution for this I will put in my car a banner that says "DON'T BUY ADOBE ACROBAT, IS THE WORST PROGRAM YOU CAN FIND!"
I'm loosing days and days of work, this is costing me problems and money.

Yes, there is something wrong with the document. That is the defective programming the Adobe engineering team did. And please, allow me to explain you why it is defective. After you spend millions dollars in 950 engineers and 3100 beta testers, you can destroy Adobe Acrobat X easily just downloading a website rich in flash content. Some animated banners in the downloaded pages from the web, it's enough to destroy it.
Just go to a website where you have animated banners, and press Shift+Crtl+O to download the pages...
Save your PDF document and then try to work with it.
If the document has a big size, let's say 1000 pages approximately, and many of them have flash content... Adobe Acrobat X crash automatically just moving from one page to another.
As simple as that.
Is the most unstable program I've seen in all my life. And please, don't tell me it's my machine, because I've tested it in other computers. The same!
But there is more! yes
Forms fields also destroy Acrobat X
In a big PDF file having several pages inside with forms, just go to Tools, Forms and Edit, then in the list of pages try to delete the forms fields selecting them and pressing the Del key... crasshhhh Acrobat X die.
What kind of betatesters you chose to test your products? For sure are people that are working with light documents of 5... 10 pages and no more.
For sure are not people working extensively with Adobe Acrobat, as I do.
And what happens when Acrobat X crash miserably time after time? that the Error 15 comes, because the file becomes corrupted.
This is not serious.
Is this the kind of performance and stability that Acrobat provide to the customers? having the risk to lose important documents and data, due how unstable is the program?
You can tell me you hired NASA personnel to do this program, but customers need results, and crashing the program just pressing one key is not serious.
And talking about complains I don't want to remember the last update of the Acrobat 9 !!!
And you know what? a simple tool as NitroPDF don't crash!
Sadly NitroPDF is not an option for me, because I embed videos in the PDF documents and NitroPDF don't allow me that.
I am using Adobe Acrobat X because sadly I don't find another alternative, the day I find it, I'll switch for sure.
Or perhaps we can get a miracle, and your programmers could focus in what is IMPORTANT: STABILITY AND PERFORMANCE.

Similar Messages

  • FAMOUS ERROR: There was a problem reading this document (8)

    There is a discussion of this issue two years ago with no answers/soluitions. 
    The problem results from working with a new form.  After adding fields and filling in the form the size of the file balooned to 9 MB.  I needed to add one more field so I was going to go into edit mode but I had to save the form. I got this error message instead. 
    Discussions in the forum here had 7 replies and ended two years ago with no further discussion.  This is by the way while using Adobe version (10.1.8).
    I have a work-around that worked. I sent the document using the SENDNOW feature and then once I received the email with the form attached I was able to save the file. I have nio idea why it worked but it does.  No one suggested this and obviously no one without an account at Adobe can do this but it is a partial solution.  No one has opined on the cause or any other correction so I hope this helps.

    It is now March 2015 and I just realized from the thread above that this issue was already posted two years ago. So I have to assume this bug is apparently over 4 years old…  WOW, and I am shocked that Adobe is still ignoring this is a generic problem with what is supposed to be the international standard for electronic documentation. How many millions of dollars do you still need to make to get a developer to look at this and fix the issue forever?
    I have followed the instructions above to see if I could resolve my situation but nothing worked for me as described. I even tried saving my file as a word doc to see if could save my hours of work that way. Even though it doesn't give me an error it also doesn't save the word doc to the location specified. It does absolutely nothing, not even an error message. What I really don't understand is why when I initially created this form two weeks ago it worked completely fine at the time , but yet when I now re-open the exact same document and added more fields it fails to say with error (8).  This bug has no logical reason for appearing. I even removed the same fields added, just to see what would happen. Still getting the same error. Doh. I even removed certain field values which had spaces between them thinking that it might resolve the problem but the issue remained.
    PLEASE PLEASE Adobe can you allocate some of your Creative Cloud Cash (CCC) and get this issue resolved for everyone so we can continue to enjoy your software. Clearly the form editing in Adobe Acrobat 11.0.10 does not work. There are a ton of information about this on Google so I am just amazed at the bad press this is creating for you. Do you not care?  Help us out already.
    Thanks,

  • Unable to Redact or Bates due to Error: There was a problem reading this document (16)

    I am using Acrobat Pro X.  I have hundreds of account statements where I need to redact and bates stamp.  Somehow I keep getting this error:  There was a problem reading this document (16)
    The files open and print fine.  There is no security settings in the PDF that will disalllow me to do this.  The next thing I checked to see if they were PDF/A but they were not.   Also, I tried Print to PDF but it garbles up the PDF results.  Re-scanning them is not a solution for me given the time it would takeme.
    Any idea why I would get this error when the PDFs open, save and print ok?

    This means there is an internal error in the PDF files, even if they seem to display OK. Contact the document creator.

  • Error : There was a problem reading this document (15)

    Hi All,
    I created a PDF using a code which I had. But when I open in Adobe reader, I am getting this message "there was a problem reading this document (15)". If I do control+Enter for this message, I get the message "Expected an array object". Can anyone please help me in understanding what in the PDF file has one wrong. I opened the PDF in binary editor and everything seems to be fine for me. I have uploaded the PDF. Link is
    http://dl.dropbox.com/u/35847649/out.pdf
    Thanks,
    Sham

    Can you guys please tell me when reader is expected to give this error message?
    "There was a problem reading this document (15)"
    Thanks,
    Sham

  • Error : There was a problem reading this document (109).

    hello, i have a lot of PDF Files that become corrupted ! i dont know why
    and i receive this error message when i open the pdf file:
    " There was an error processing a page. There was a problem reading this document (109)."
    im using adobe acrobat 8 prof. also acrobat reader.
    please can any one help me to solve this big problem.

    When I encountered an error "there was a problem reading this document 110" in Acrobat Pro 11 on 28.7 MB CS6 file, it indeed was very frustrating.
    I solved my problem, but since I don't know which step benefitted me, I've to enumerate all the steps I took:
    Read below:
    1.1. I could copy the file anywhere on the drive, but couldn't 'save as' from Acrobat Pro.
    1.2. No document security was applied of any sort on the file.
    1.3. Still in the first tab of the document properties, all details under advance section were empty. No 'PDF Version' 'location' 'file size' etc were populated. Nothing.
    1.4. I couldn't change and save anything in any of property dialogue. I could comment on the text, but as soon as I tried to save, it gave an error (some sort of 'File reading' error).
    1.5. When I tried to extract a page (I tried many), it gave 'reading error'.
    1.6. I didn't try 'splitting error'. Since I was 100% sure, it'll give me same reading error.
    1.7. I opened the file in Firefox and tried saving it as pdf from there. But no error, but no save either.
    1.8. I ran 'Remove Hidden Information' from protection panel without any errors.
    1.9. I tried 'sanitize document' from the same tab, but didn't succeed.
    1.10. Then (here I think the problem was resolved), from Document Processing panel, I did some commands. 1st, 'Export all images', successfully. Then 'Remove all links', it found 0.
    1.11. Then in 'print production' panel, I clicked/tried to open acrobat distiller. The same opened, did some processing. But I don't know if it did something in solving the problem or not.
    1.12. Although I think my problem was resolved till now, but the last step I did was 'Saved As' the file (from the file menu) as a .ps file. Though I've not yet reopened/used that ps file (to convert it into a pdf file again). But around here I wanted to close the file and it asked me whether I wanted to save the file, I said yes. And it saved the file correctly. And I checked that in properties dialogue, the missing information was populated too.
    1.13. Sorry for so lengthy instructions, but I had no choice.

  • After 11.0.10 update Save as gives the error "there was a problem reading this document (21)"

    We have some PDF reports that are generated from Microsoft Dynamcs AX.
    When we try to "Save as" we get an error.
    The client PCs that have Reader 11.0.08 do not have any problems.
    The PCs that have Reader 11.0.10 give the following messages on save as:
    "The document could not be saved. There was a problem reading this document (21)"
    when I click OK to that error I get "Out of memory error"
    I read that holding down CTRL when clicking OK would give additional information, and it told me this: "This direct object already has a container"
    No older versions of Reader have had any problems with these same PDF files.

    Yes, we have it on multiple documents. As mentioned, they are reports that are generated from Microsoft Dynamcs AX. I have found out that not all reports get the error. PDFs from Office or  Autodesk AutoCAD do not get the error.
    These are the errors it displays:

  • Saving error: there was a problem reading this document (114)

    We scan in documents using PaperPort at the scan station and save them as PDF. If the document needs to have search capability we do an OCR scan on the document using Acrobat Professional 8 and save it.  Today I received an error when trying to save.  The reason is in the header ..
    There was a problem reading this document. (114)
    We have used this technique for a few years so it is not new.  The scanner is Fujitsu.  The documents will open in Reader and can be saved from Reader but not from Acrobat 8 Professional. I tried to open one of the copies saved from Reader, (Reader 7), and save that one but it too was not able to save.  Same error. Running Windows XP, Sp3, all updates installed. Acrobat Pro 8, 8.1.3.  I have scanned a couple of test documents, they too fail to save although they display just fine when opened in Acrobat 8.
    Ideas?
    vorblesnak

    What I found was none of the affected files had any Metadata associated with them.  Although the images were fine, and would function normally the lack of the metadata stopped Acrobat 8 from doing anything but opening the file. I think that metadata is put on by the application that creates the PDF. In review I found the scan station had probably not been restarted in 3 to 4 months.  I rebooted the scan station and ran another test batch and this one was saved with metadata and processed normally through Acrobat 8.
    However, I had two files, one of 40 pages and one of 387 pages that needed OCR scanning. I resaved the small file as a tiff and then gathered those images into a PDF using Acrobat 8.  Of course page 10 was right after page 1 and I had to clean up the page order.  I was not looking forward to doing this with a 387 page document. So I found an older scanned document that had processed normally and I saved the metadata from that document.  I then appended that metadata to the problem document and problem solved.  I was able to OCR the document and save it as normal.
    I suspect the (114) code references the lack of complete data in the file header.
    Good luck if you have the fortune to visit this problem.
    David Davis

  • There was an error processing a page. there was a problem reading this document (110)?

    hi
    my name is kapil and i am trying to open one (which is downloded) pdf document.which giving me an error as there was an error processing a page. there was a problem reading this document (110) for some page only. i am using acrobat reader x. is it any 3d setting or any thing else please give me an idea. i am waiting for replay as soon as possible...........
    your sincerely
    KAPIL TRIVEDI

    When I encountered an error "there was a problem reading this document 110" in Acrobat Pro 11 on 28.7 MB CS6 file, it indeed was very frustrating.
    I solved my problem, but since I don't know which step benefitted me, I've to enumerate all the steps I took:
    Read below:
    1.1. I could copy the file anywhere on the drive, but couldn't 'save as' from Acrobat Pro.
    1.2. No document security was applied of any sort on the file.
    1.3. Still in the first tab of the document properties, all details under advance section were empty. No 'PDF Version' 'location' 'file size' etc were populated. Nothing.
    1.4. I couldn't change and save anything in any of property dialogue. I could comment on the text, but as soon as I tried to save, it gave an error (some sort of 'File reading' error).
    1.5. When I tried to extract a page (I tried many), it gave 'reading error'.
    1.6. I didn't try 'splitting error'. Since I was 100% sure, it'll give me same reading error.
    1.7. I opened the file in Firefox and tried saving it as pdf from there. But no error, but no save either.
    1.8. I ran 'Remove Hidden Information' from protection panel without any errors.
    1.9. I tried 'sanitize document' from the same tab, but didn't succeed.
    1.10. Then (here I think the problem was resolved), from Document Processing panel, I did some commands. 1st, 'Export all images', successfully. Then 'Remove all links', it found 0.
    1.11. Then in 'print production' panel, I clicked/tried to open acrobat distiller. The same opened, did some processing. But I don't know if it did something in solving the problem or not.
    1.12. Although I think my problem was resolved till now, but the last step I did was 'Saved As' the file (from the file menu) as a .ps file. Though I've not yet reopened/used that ps file (to convert it into a pdf file again). But around here I wanted to close the file and it asked me whether I wanted to save the file, I said yes. And it saved the file correctly. And I checked that in properties dialogue, the missing information was populated too.
    1.13. Sorry for so lengthy instructions, but I had no choice.

  • Error message: There was an error processing a page. There was a problem reading this document (110)

    I opened a pdf document in Adobe Reader X. When I attempted to scroll through the pages the following error message appeared, “There was an error processing a page. There was a problem reading the document (110). After an Internet search to try to find the reason for the error and a solution, I came across a site that suggested it was an issue regarding the fonts of the document. I then reopened the document and went into the document’s font properties (FILE – PROPERTIES – FONTS tab). There I noticed that the “Gathering font information” stopped at 2% which, of course, I took to mean that Adobe Reader X was having a difficult time in loading the font’s information. Another site suggested opening the document in the pdf reader, Foxit. So I did, and the document loaded properly with no error messages. I was still curious as to why the document did not load entirely in Adobe Reader X and if the same problem would occur using a different reader. I then downloaded the pdf reader, Nitro Reader 2. I opened the same document and initially received the following message, “The requested page number is invalid and does not exist in this document.” I closed the message and proceeded to scroll through the document. As I scrolled, the following message appeared, “This file was damaged (corrupted) and has been repaired.” I thought, “Wonderful!” I then chose <FILE – SAVE AS – PDF DOCUMENT> and saved the “repaired” document under a new name. When I opened the “repaired” document with Adobe Reader X, behold, the document opened entirely with no error message. I was curious, so I went into the document’s font properties and noticed, this time around, that the “Gathering font information” loaded to 100%. Nitro Reader 2 detected the error and fixed it. Now I’m left to wonder…why wasn’t Adobe Reader X able to do the same? I hope this post helps others who are experiencing the same issue.

    When I encountered an error "there was a problem reading this document 110" in Acrobat Pro 11 on 28.7 MB CS6 file, it indeed was very frustrating.
    I solved my problem, but since I don't know which step benefitted me, I've to enumerate all the steps I took:
    Read below:
    1.1. I could copy the file anywhere on the drive, but couldn't 'save as' from Acrobat Pro.
    1.2. No document security was applied of any sort on the file.
    1.3. Still in the first tab of the document properties, all details under advance section were empty. No 'PDF Version' 'location' 'file size' etc were populated. Nothing.
    1.4. I couldn't change and save anything in any of property dialogue. I could comment on the text, but as soon as I tried to save, it gave an error (some sort of 'File reading' error).
    1.5. When I tried to extract a page (I tried many), it gave 'reading error'.
    1.6. I didn't try 'splitting error'. Since I was 100% sure, it'll give me same reading error.
    1.7. I opened the file in Firefox and tried saving it as pdf from there. But no error, but no save either.
    1.8. I ran 'Remove Hidden Information' from protection panel without any errors.
    1.9. I tried 'sanitize document' from the same tab, but didn't succeed.
    1.10. Then (here I think the problem was resolved), from Document Processing panel, I did some commands. 1st, 'Export all images', successfully. Then 'Remove all links', it found 0.
    1.11. Then in 'print production' panel, I clicked/tried to open acrobat distiller. The same opened, did some processing. But I don't know if it did something in solving the problem or not.
    1.12. Although I think my problem was resolved till now, but the last step I did was 'Saved As' the file (from the file menu) as a .ps file. Though I've not yet reopened/used that ps file (to convert it into a pdf file again). But around here I wanted to close the file and it asked me whether I wanted to save the file, I said yes. And it saved the file correctly. And I checked that in properties dialogue, the missing information was populated too.
    1.13. Sorry for so lengthy instructions, but I had no choice.

  • There was a problem reading this document (118) after sleep

    Adobe reader X 10.1.8.24, windows 7 64 bit
    I have a lot of pdf documents located on a remote windows share and everytime I put my computer to sleep and wake it up I get problems reading pdf documents that result in this error:
         There was a problem reading this document (118)
    Then I have to close ALL pdf documents and re-open them to be able to read them again.
    This has happened for a long time now, with multiple reader versions and it really starts to bother me. Other applications just pick up the remote files where I left them before putting the pc to sleep. The reader should be able to retry getting the data from the remote share.
    Where do I report this bug?
    Jur.

    Sorry, I do not quite understand what your problem is:
    you have a problem with signing in to the ExportPDF service ?
    you have a problem opening PDF files ?  If so, are these local or online documents?
    P.S. Reader XI and earlier will no longer support Document Cloud PDF services as of May 20; see https://forums.adobe.com/docs/DOC-5891

  • RE: [Adobe Reader] when i open pdf file it open all the pages but some pages give error massage (there was error processing a page,there was a problem reading this document 110) but if i open this page which give me error with google chrome it's work ? i

    HelloThank's for your helpsI hope this document is helpfulBest Regards,
    Date: Sun, 22 Jun 2014 17:10:17 -0700
    From: [email protected]
    To: [email protected]
    Subject:  when i open pdf file it open all the pages but some pages give error massage (there was error processing a page,there was a problem reading this document 110) but if i open this page which give me error with google chrome it's work ? if you can help me th
        when i open pdf file it open all the pages but some pages give error massage (there was error processing a page,there was a problem reading this document 110) but if i open this page which give me error with google chrome it's work ? if you can help m
        created by Anoop9178 in Adobe Reader - View the full discussion
    Hi,
    Would it be possible for you to share the document?
    Regards,
    Anoop
         Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6485431#6485431
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         To unsubscribe from this thread, please visit the message page at . In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Adobe Reader by email or at Adobe Community
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

    thank's for reply and your help
    i did the step's that you told me but  i still have the same problem
                                     i have the latest v.11.0.7
    i
    i disable the protected mode

  • When i open pdf file it open all the pages but some pages give error massage (there was error processing a page,there was a problem reading this document 110) but if i open this page which give me error with google chrome it's work ? if you can help me th

    when i open pdf file it open all the pages but some pages give error massage (there was error processing a page,there was a problem reading this document 110) but if i open this page which give me error with google chrome it's work ?
    if you can help me thank's
    [email address removed by host]

    thank's for reply and your help
    i did the step's that you told me but  i still have the same problem
                                     i have the latest v.11.0.7
    i
    i disable the protected mode

  • Error message "There was an error processing the page.there was a problem reading this document(109)

    Getting an error message when viewing the pdf report by using Adobe reader "There was an error processing the page.there was a problem reading this document(109)"

    Hi,
    We are using Active reports tool to generate the PDF document, And the
    server is Windows 2003, and it is online document which generates
    dynamically
    We are facing the below error message when we try to generate, and my
    local machine having Adobe Reader 7.0
    Please find the screen shot below for the error message, Thank you for you
    help in advance.
    Thanks and Regards
    Inayath Nalgar

  • Error:There was an error processing a page. There was a problem reading this document (129)

    System: Windows 7 64-bit
    Adobe Acrobat Pro X
    Client received a pdf file and gets this message when try to open it.
    I test it on my PC which is using Acrobat standard (same system) and gets the same error. Did some research on Internet and this message with the code 129 is rare.
    Please help and thanks in advance.
    Feng

    Thanks Guys.
    The file she was trying to open was created by herself days ago, I asked client to open previous file version and she can open it.
    So that means the conclusion you guys made is correct.
    But she is getting another error message when sha trys to save a different file:
    "The dicunent could not be saved. There was a problem reading this document (14) "
    Any ideas?
    Thanks

  • Problem with saving a pdf file to computer. Continually get an error message " This document could not be saved. There was a problem reading this document (21).

    Need advice on a saving file issue. I'm having problem with saving a .pdf file to computer. Continually get an error message " This document could not be saved. There was a problem reading this document (21). This is new as this error message just recently started to pop-up.

    More information about this issue can be found here:
    https://forums.adobe.com/thread/1672655
    A "quick" fix that worked for me was to uninstall Adobe... then download the base install for Adobe Reader 11.0.
    Then download each of the individual updates and run them sequentially. 
    I've installed back up to the last security update which is version 08 and have been able to do normal Save As operations.
    You will have to disable automatic updates in order to stay at version 08 until Adobe resolves this issue in a later release.
    http://www.adobe.com/support/downloads/product.jsp?product=10&platform=Windows
    Adobe Reader 11.0 - Multilingual (MUI) installer    AdbeRdr11000_mui_Std
    Adobe Reader 11.0.01 update - Multilingual (MUI) installer    AdbeRdrUpd11001_MUI.msp
    Adobe Reader 11.0.02 update - All languages    AdbeRdrSecUpd11002.msp
    Adobe Reader 11.0.03 update - Multilingual (MUI) installer    AdbeRdrUpd11003_MUI.msp
    Adobe Reader 11.0.04 update - Multilingual (MUI) installer    AdbeRdrUpd11004_MUI.msp
    Adobe Reader 11.0.05 security update - All languages    AdbeRdrSecUpd11005.msp
    Adobe Reader 11.0.06 update - Multilingual (MUI) installer    AdbeRdrUpd11006_MUI.msp
    Adobe Reader 11.0.07 update - Multilingual (MUI) installer    AdbeRdrUpd11007_MUI.msp
    Adobe Reader 11.0.08 security update - All languages    AdbeRdrSecUpd11008.msp

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