The File could not be found or you don't have permission to access it.

I teach Acrobat in a junior college. For an assignment students are to share an Acrobat portfolio file via Acrobat.com. So far two students have attempted to do that, I have clicked the link in the email message generated by Acrobat.com, and in each instance the error message in this discussion heading appeared.

Michelle,
I don't sign in. The moment Acrobat.com opens, it displays the error
message, "The File could not be found or you don't have permission to
access it." So, I'm guessing that the automatic sign-in email address is
different than the one used when sending me a shared file notice.
People use Acrobat.com to share files with individuals, most of whom
don't have Acrobat.com IDs. Those non-members gain access smoothly.
There shouldn't be a bouncer at the door to refuse entry to those who
have Acrobat.com IDs but who happen to have multiple email addresses.
You need to simply allow entry to all persons receiving invitations to
download files whether or not they have an Acrobat.com ID.
Jeff
=========

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