The file "Scan 30.pdf" couldn't be opened because you don't have permission to view it
Whats with the message?
Hi Number1inchrist,
Welcome to Apple Support Communities.
The article linked below provides steps that you can follow to change the permissions on most files.
OS X Mavericks: If you don’t have the correct permissions to open a file or folder
http://support.apple.com/kb/PH13752
I hope this helps.
-Jason
Similar Messages
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Hello this week I'm unable to open any pdf's with preview, when I select to open a window opens up with message "file couldn't be opened because you don't have permission to view it" none of the pdf's have any security thanks if you can assist
Back up all data. Don't continue unless you're sure you can restore from a backup, even if you're unable to log in.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click the following line to select it. Copy the selected text to the Clipboard (command-C):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.
Boot into Recovery. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar. -
Preview gives error "The file ... couldn't be opened because you don't have permission to view it."
Yesterday I could access all my pdf´s with Preview. Today I get the error "The file ... couldn’t be opened because you don’t have permission to view it." upon opening a pdf file with Preview. All other pdf viewers open the files with no problem.
I repaired permissions with disk utitlity with no success.I booted into recovery and repaired disk permissions with the disk utility from there. That fixed it. Apperently it repairs more stuff than when you´re booted into the OS. But what an annoying bug, this happened twice to me already by now...
-
The file couldn't be opened because you don't have permission to view it
Everytime I time to open a PDF file in Preview I get the msg, the file couldn't be opened because you don't have permission to view it. I have checked the GET INFO and all permissions are correct. Does anyone know how to solve this problem?
Thank you.Back up all data.
Quit the application, if it's running.
Triple-click anywhere in the line below on this page to select it:
~/Library/Containers/com.apple.Preview
Right-click or control-click the highlighted line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu. A Finder window should open with a folder selected. If it does, move the selected folder—not just its contents—to the Desktop.
The folder you're moving has a name that begins with "com." It is not the subfolder named "Data" or anything else.
Launch the problem application and test. If it works now, delete the folder you moved. Otherwise, quit again, and put the folder back where it was, overwriting the one that may have been created in its place.
Caution: If you delete some or all of the contents of the selected folder, but leave the folder itself in place, the application may not launch. Deleting the folder will cause it to be rebuilt automatically. -
I can't seem to open (view) my photos. I get an error message that says "the file couldn't be opened because you don't have permission to view it. To view or change permission, select the item in the finder and choose File. Get info." I have never had this happen before? Thanks!
Try the following:
1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
2 - Run Option #1, Repair Permissions.
OT -
When I try to open images I am getting this message: "The file “image.jpg” couldn’t be opened because you don’t have permission to view it." "Which I've tried - but it's not responding, plus its with all images now. Can anyone help?
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Containers/com.apple.iBooksX
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
The file "aaa.jpg" couldn't be opened because you don't have permission to view it
The file “aaaa.jpg” couldn’t be opened because you don’t have permission to view it.
This message is coming up every time i try to look at a photo on my Mac . This is new ... does anyone know what has happened?Back up all data.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click the following line to select it. Copy the selected text to the Clipboard (command-C):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -Rh $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2
Boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
resetpassword
That's one word, all lower case, with no spaces. Then press return. A Reset Password window will open. You’renot going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar. -
"The file "_" couldn't be opened because you don't have permission to view it." on Ipad.
It happens whilest adding files from PC to Ipad (*.png) using Itunes... Is this solveable in any way?? Its driving me crazy!
Oh, and it takes HOURS with Itunes! :/ (50mb)I booted into recovery and repaired disk permissions with the disk utility from there. That fixed it. Apperently it repairs more stuff than when you´re booted into the OS. But what an annoying bug, this happened twice to me already by now...
-
The folder "com.apple.TCC" can't be opened because you don't have permission to see its contents.
I've noticed a folder with a 'no access' sign on it's bottom right corner - com.apple.TCC - and when i try to open it it says "The folder “com.apple.TCC” can’t be opened because you don’t have permission to see its contents."
Does anyone know what this is and why i can't access it? No-one else uses this macbook but me.
Also, as of this afternoon, I can't two finger scroll on any web browser?
Thanks.Back up all data.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
I've tested these instructions only with the Safari web browser. If you use another browser, they may not work as described.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box markedAllow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click anywhere in the following line on this page to select it:
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command may take a few minutes to run, or perhaps longer if you have literally millions of files in your home folder. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.
Boot into Recovery. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar. -
I scanned a doc into my mac air and I got a message: file couldn't not be opened because you don't have permission to view it. I have done this many times before and never had a problem. What should I do?
cashewnut12 wrote:
Please help. I need to get this work done.
the problem is not solved. I need help
Now that you have marked your question as solved there will be little interest in it and little chance of a solution for you.
Start a new thread, don't mark it as solved until it is. -
I backed up my old core 2 duo imac and and was trying to transfer files to my new 2011 imac and when i go to oppen a folder from what i transferred it says "The folder “Music” can’t be opened because you don’t have permission to see its contents". Why cant i access the files from my old mac? I tried the time machine and that isnt working either. I have files that I need to use on my new mac, all my old programs and such. I thought they said it was easy to get your files from one mac to another. Please help.
Your account names are probably different on the two Macs. If you know the UNIX command line, open a terminal window and run:
$ id
You should see a line that starts with something like this:
uid=501(your_user_id_here)
now check the owner of the folder you copied over:
$ ls -ld Music
drwx------+ 8 some_user_id_here staff 272 May 14 16:08 Music
Do the IDs match? If not, you could change the ownership. Say your id is "johnsmith"
$ chown -R johnsmith Music
Now try and access it with iTunes. -
When I go to duplicate a presentation I get the following error: Unsaved Keynote Document. Autosave couldn't be moved because you don't have permission to access AutoSave Information? My permissions are set at read & write.
I noticed that I have three different log in accounts on my computer, much to my surprise. Could that be causing this problem?
That's unlikely. You would have had to save a document into another user's account and be trying to work on it - directly from their account.
"“Unsaved Pages Document.pages” couldn’t be moved because you don’t have permission to access “Autosave Information”.
Have you checked the permissions on your Autosave Information folder? Here are mine. -
I am receiving the message“Calendar Cache” couldn’t be moved because you don’t have permission to access “Calendars” and then it crashes....why?
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the page that opens.
Drag or copy — do not type — the following line into the Terminal window, then press return:
ls -Odel Library/Calendars
Post any lines of output that appear below what you entered — the text, please, not a screenshot. -
We have received messages that we cannot open and cannot delete, when we try to delete the messages we get an error message. One of the messages reads, "195427.emix" couldn't be copied because yolu don't have permission to access "Messages". How can we delete these?
Hi Sandy,
Get Find Any File...
http://apps.tempel.org/FindAnyFile/
Hold Option or alt key when selecting Find to Find All.
Search for Name contains...
195427.emix
Choose reveal in Finder, do a Get info on it & the Folder that contains it... what rights & privileges does it show?
Is the folder called Messages? -
I can not delete an email I get a message218130.emlx” couldn’t be copied because you don’t have permission to access “Messages”
Actually, the Finder solution did not work for me, but here's what did:
Quit Mail (for safety's sake).
Open Terminal (it's in Utilities folder usually, but since I updated to ML it's in a folder called Other for some reason)
Once Terminal is open, you'll want to login as ROOT. You do this as follows:
Type
sudo -i
Then hit Enter/Return. You'll be promoted for your system password. Hopefully you'll remember it. Enter your password then hit Enter/Return.
You'll then be at what's known as a root prompt.
At this point BE VERY CAREFUL. You have the ability at this point to completely destroy your machine beyond repair. Only type what I list below:
To find the folder that contains the email message you'll need to type the following:
find . -name "218130.emlx"
Hit Enter/Return
This will take a minute or two but what should appear in the list of other items that appear is something along the lines of the following (it won't be exactly this but will look LIKE this) I've replaced some personally identifying info:
./Users/yourname/Library/Mail/V2/POP-youremailaddress@yourmailserver/INBOX.mbox/ 0355DF0D-5E99-4798-B79E-48D71E68AF34/Data/3/2/Messages/23219.emlx
This line describes the location of the offending email. You know what to put yourself into this directory:
cd /Users/yourname/Library/Mail/V2/POP-youremailaddress@yourmailserver/INBOX.mbox/0 355DF0D-5E99-4798-B79E-48D71E68AF34/Data/3/2/Messages/
Hit Enter/Return
Notice, I left of the name of the actual email address. You'll need to be sure you type the location EXACTLY or this won't work. You want to be in the Messages folder. You'll know you're there because your Terminal prompt will look something like this:
Your Name - iMac:Messages
Then just to be sure you're in the right place, type
ls
Hit Enter/Return
You should then see something like this:
iMac:Messages root# ls
23013.emlx 23096.emlx 23100.emlx 23156.emlx 23210.emlx 23213.emlx 218130.emlx
You'll see the offending message. Now, you delete ONLY this message. Type:
rm -f 218130.emlx
That's RM at the start above. You'll need to type it in lower case. Be sure that's all you type.
Hit Enter/Return
You'll should be disappointed at the results because it will look like nothing happened. You can hit ls and Enter/Return one more time and the offending file should be gone.
EXIT TERMINAL. DO NOT TYPE ANYTHING ELSE. DO NOT "POKE AROUND". THIS IS NOT THE PLACE TO EXPLORE. SERIOUS SYSTEM DAMAGE CAN BE CAUSED FROM HERE. EXIT TERMINAL NOW.
Now re-open Mail - the message will still appear to be in there, but magically, you can delete it. you can also delete it from your Trash for good measure.
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