The front camera on my iPod touch 4th generation is frozen. I cannot use it. Updating software does not help. This started right after I bought it, new from BestBuy. What can I do?

The front camera on my iPod touch 4th generation is frozen. I cannot use it. Updating software does not help. This started right after I bought it, new from BestBuy. What can I do? When i go to the camera, it is stuck on a black screen. the only way to use my camera is through other camera apps, but if I try to switch it to the front camera, it freezes again.

If you still have the problem after retoring the iPOd to factory defaults/new iPod then The iPod is likely defective and replacement is required.  You can make an appoinment at the Genius Bar of an APple store or take it back to BestBuy if within warranty

Similar Messages

  • My iPod touch 4th generation has a 5 year warranty on it, my earbuds fell apart, my screen is cracked and my charger is useless. What can I do?

    My ipod has a 5 year warranty. My screen is cracked, my earbuds fell apart and my charger is useless. What am I supposed to do?
    The same thing happened last year, I cracked my screen a month after I got it and the glass started to fall out. My mom paid to get it fixe. Why am I paying if there is already a warranty on it?

    Where did you get a five year warranty? The Apple standard warranty is 1 year and the extended AppleCare warranty is 2 years total. Neither cover a broken screen but will cover the headphones if they were not abused. Same for charger if it was purchased from Apple since a charger does not come with the iPod.

  • The Front camera of my iPod Touch isn't working,I have done everything possible...restart it, up date it...etc. NOTHING WORKS, :( is there a program or something I can download??

    The Front camera of my iPod Touch isn't working,I have done everything possible...restart it, up date it...etc. NOTHING WORKS, is there a program or something I can download??

    Your iPod is probably covered by the warranty.  Check here:
    Apple - Support - Check Your Service and Support Coverage
    However, it does not cover misuse such as caused by dropping the iPod.
    - Try resetting the iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - See if placing the iPod in recovery will allow iTunes to see the iPod so you can restore the iPod.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • How do I fix the connection issues on my iPod Touch 4th generation to connect to iMessage?

    I am getting very frustrated with this iPod Touch 4th generation. I have been using my 2nd generation iPod Touch to use iMessage to text people and use as a 'fake iPhone' because carrying around my cell phone and iPod is annoying.
    Basically, I have tried multiple times to change the DNS on every network to the google public server (8.8.8.8) and this does not work.
    I attempt to sign in to my Apple ID on iMessage and it says "iMessage Activation: Could not sign in. Please check your network connection and try again." Even though it claims I cannot connect to the internet, I can connect and browse on Safari and other Apps, but iMessage (also Facetime) will never connect or let me sign in. I continually receive that error message that I need to check my network connection. I just don't understand why. iMessage will work on my iPad 3rd gen and my iPod Touch 2nd gen, but not my iPod Touch 4th gen.
    I am using my college's WiFi network and it is hit and miss in my building, but both my iPod touch 2nd gen and iPad 3rd gen can receive iMessages and everything fine. I am starting to think that the 4th gen ipod touch just has a crappy wifi receiver or something.
    PLEASE help me fix this. I don't know what else to do.
    I just updated to iOS 6.1.2 and that did not fix it either.

    I know this question is no related directly to your topic, but I wanted to know how did you get imessage in ipod touch 2g. I have one but it doesn't have imessage. I will appreciate your help. Thanks in advance.

  • The home button on my iPod Touch (4th Generation) is stuck.

    The home button on my iPod Touch (4th Generation) is stuck.  Anyone have any suggestions, tips or help to give me?  (I received it just slightly over one year ago.  Thanks!

    Try here:
    FIX for iPod Touch Home Button: Apple Support Communities

  • I lost the App Store on my iPod touch 4th generation, how do I get it back?

    Hi, I lost the App Store on my iPod touch 4th generation, how do I get it back?
    I wasn't talking about "Apple Store" app, but the one blue icon like where you can update apps... I don't remember how did it get disappears... because I was about to restore the back-up but when it's done after that, it's not there...
    It's also happens on my old iPod touch 2nd gen, too (not the app store but on Music player where "Recently Added" been disappeared too)...

    really? aww... but dont remember if i did...
    well im already following what you said, cos i am up to "restrictions", thanks i just turn off...

  • The home button for my ipod touch 4th generation does not respond all the time, What do I do?

    The home button for my ipod touch 4th generation does not respond all the time, What do I do?

    Try:
    http://snapguide.com/guides/calibrate-your-home-button/?utm_expid=69945963-15
    fix for Home button
    iPhone Home Button Not Working or Unresponsive? Try This Fix
    - If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
    - If not under warranty Apple will exchange your iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    You can do it an an Apple store by:
    Apple Retail Store - Genius Bar
    or sent it in to Apple. See:
    Apple - Support - iPod - Service FAQ
    - There are third-party places like the following that will repair the Home button. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • I am updating the software on my daughters IPOD touch 4th generation and it is going on 4 hours now.  I know this is not normal.  What can I do?  It synced just fine, but has been stuck on" updating ipod software for 3 hours now!

    I am updating the software on my daughters IPOD touch 4th generation and it is going on 4 hours now.  I know this is not normal.  What can I do?  It synced just fine, but has been stuck on "updating ipod software" for 3 hours now!
    She has had it for about 6 months and this is the first time we have plugged it into the computer since then.  I can not exit out of itunes either.

    If you still have the problem after retoring the iPOd to factory defaults/new iPod then The iPod is likely defective and replacement is required.  You can make an appoinment at the Genius Bar of an APple store or take it back to BestBuy if within warranty

  • Location Service Problem! I Moved To A New House, and Used The Same Wifi, But My iPod Touch(4th Gen. iOS 6) Is Still Using My Old Location/Address and Not My New One, How Do I Fix This?

    I Moved From New York To Florida, But Kept The Same WiFi/Router, But The Maps App and My iPod Touch(4th Gen. & iOS 6) Is Still Registering My Location In New York.

    For location the iPod uses the location of nearby routers that are in Apple's database of routers and their location. Thus it appears that Apple's database is incorrect. You do not have to be connected to the router, just within range.
    Apple periodically updates their database based on information they obtain from iPhones, The iPhone has to have turned on the option to send info to Apple. no one has found another way to get the location of a router added/corrected.
      You can confirm that by going to well-know place with wifi like Starbucks or McDonalds

  • How can I reverse the camera on my ipod touch 4th generation?

    Hello,  information on my ipod touch 4th gen says it has a dual camera, but it doesn't provide a reverse function on the screen.  How do I reverse the camera so it doesn't take selfies forever?

    If it is a 16 GB 5G it only has a front camera (FaceTime).
    Othewise see the Manual
    4G
    http://manuals.info.apple.com/MANUALS/1000/MA1657/en_US/ipod_touch_ios6_user_gui de.pdf
    5G
    http://manuals.info.apple.com/MANUALS/1000/MA1596/en_US/ipod_touch_user_guide.pd f

  • When i plug in my ipod touch 4th generation i go to itunes and a message pops up that says"this ipod cannot be used because the apple mobile device service is not started". but my ipod came to the connect to itunes screen

    i can not get my ipod to get out of the connect to itunes page , and when i plug it in it says itunes mobile device system is not setup

    From what I know from troubleshooting all sorts of screwed-up PC devices, you should try the following steps (I have assumed you didn't try any of them, so plz don't take offence for some "basics"):
    1) Updating the iTunes on your PC, or if it's already the latest, see if you can find the individual install package of "Apple Mobile Device Support" by using Window's Search (the package should be "AppleMobileDeviceSupport.msi") and reinstall it (Uninstall the existed one first). If you can't find the individual package, I think you may find a downloadable one online, or if you want to simply the process, just reinstall the whole iTunes.
    2) If problem remains, check if there's any "application/service monitoring function" on your anti-virus/spyware program, and find if "Apple Mobile Device Support" is on its "blocked list", remove this entry when you find it.
    3) Check if there's any "Registry" clean-up software/function in a software, or whether you've altered any apple-related or unknown registry entries. If it's a yes, see if you can find the most recent Registry backup before the iPod connection problem occured. In the case you do not have any backup (Make sure! Almost every Registry clean-up software would back-up Registry before any cleaning process. You can find them in this software's directory), simply use the "system restore" program of Windows to restore your computer to the latest point when iPod's connection with PC was still functioning.
    Since we can't find any problems with "Apple Moblie Device Support" from above steps, let's refocus to the hardware part:
    4) Restore the "setting part" to default on you iPod, if you don't want to wipe clean your setting now, try below steps first.
    1) Plug in your iPod to other USB port, if it doesn't work, try plug in other devices to check if there's any problem with your USB ports or USB's drivers on PC. (If there is, try 'roll back' the USB driver's version by entering to its 'property' on right-clicked menu, if still doesn't work, maybe the USB ports are broken-down)
    6) Go over the steps and check if you've tried everything. The latest choice I'd advise is to check if you can find another "USB cable" for iPod and plug-in so you'd know if the original is broken.
    Well, that's about all I can think of. Good luck and post your questions if you need any clear-up.

  • Why can't i download the iOS 6 on my iPod Touch 4th generation?

    I've bought my ipod Touch on USA and brought it to Peru, the country where i live. So far i haven't had any problems with that except that some apps are unavailable here. But my big problem came when i wanted to download the new iOS.
    Settings->General->Upgrades->Download iOS 6
    The process is ok while downloading, even the instalation is ok, but when it's about to finish it send me and error message with 2 options: Close/Setting. I've tried 4 times and got the same results.
    If the problem is my location, please let me know ASAP.
    Thanks

    First off, you don't have a 5th generation iPod Touch.  I'd bet you have a white 4th generation.
    Any way, what is the exact error message you are getting?
    Could it be a log in screen to http://www.apple.com ?
    If it is, the problem is on Apple's end.

  • The home button on my ipod touch 4th generation doesn't work its like loose what can i do?

    please help.

    Try:
    fix for Home button
    Fix a broken, unresponsive or sticky iPhone Home Button
    - If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
    - If not under warranty Apple will exchange your iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    - There are third-party places like the following that will repair the Home button. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • The left side of My iPod Touch 4th Generation doesn't work

    Th eleft side of my ipod touch stopped working

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • When will there be support for the Blue Microphone Mikey on ipod touch 4th generation iPod Touch or iPhone 4

    I have a Mikey but it is not supported by newer devices.  I have an iPhone 4 and 4th gen touch.  I would really like to use it with these devices.  The software works on them but not the hardware!!!!  When will it be available????  Would be great on the iPad as well.

    Try asking the vendor who makes the device.

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