The inbound calls to our call center is drop after putting it on hold or transfer

Dear All;    
Good day  
The inbound calls to our call center is drop after putting it on hold or transfer the call to another agent. The MOH file is playing till 21 sec only then call drop . the agent cant resume the call again. The MOH file is running from Gateway (multicast).
No problem in outbound calls.
I urgent need you help
Should you require any more information , please do not hesitate to contact me.
Thanks & Best Regards,
Muhammad Fathy,
IT Network Manager
ALEXBANK
A subsidiary of Intesa Sanpaolo Group
Head office: B210-F1, Smart Village , KM 28 Cairo-Alex Desert Road, Egypt.
Cell:      +201017288844.
Office:  +202-35311300   Ext: 8090.
eMail:   [email protected]
i To maintain a paperless environment, please don't print this e-mail unless you really need to.

Typically you have a codec or media resource issue to track down.  IE, MTP, region, location, gateway trunk to trunk to call or something in that area.   Bypass UCCX and do the same call without this app... does it happen with a normal call?

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    57315664.000 |22:32:55.911 |SdlSig   |DSetCallState                          |restart0                       |StationD(3,100,58,2238)          |StationCdpc(3,100,59,74928)      |3,100,13,119955.3^10.130.3.9^*           |[R:N-H:0,N:1,L:0,V:0,Z:0,D:0] CallState = call_delivered4
    57315664.001 |22:32:55.911 |AppInfo  |StationD:    (0002238) DEBUG- star_DSetCallState(7) State of cdpc(74928) is 6.
    57315665.000 |22:32:55.911 |SdlSig   |StationOutputCallInfo                  |restart0                       |StationD(3,100,58,2238)          |StationCdpc(3,100,59,74928)      |3,100,13,119955.4^10.130.3.9^*           |[R:N-H:0,N:0,L:0,V:0,Z:0,D:0] cdpn="0016326635801" cdpnVMB="" cdpnParty="locale: 1 Name:  UnicodeName:  pi: 0" cgpn="4168" cgpnVMB="" cgpnParty="locale: 1 Name: India Test UnicodeName: India Test pi: 1" oCdpn="80016326635801" oCdpnVMb="" oCdpnParty="locale: 1 Name:  UnicodeName:  pi: 0" OCdpnReason="0" lCdpn="80016326635801" lCdpnVMb="" lCdpnParty="locale: 1 Name:  UnicodeName:  pi: 0" lCdpnReason="0" line="1" CI="60724230" callInstance="1" callType="2" CallSecurityStatusType="0" restrictionBits="0" huntPilot="" huntPilotParty="locale: 1 Name:  UnicodeName:  pi: 0"
    57315665.001 |22:32:55.911 |AppInfo  |StationD:    (0002238) (3,100,13,119947) CallInfo callingPartyName='India Test' callingParty=4168 cgpnVoiceMailbox= alternateCallingParty=   calledPartyName='' calledParty=0016326635801 cdpnVoiceMailbox= originalCalledPartyName='' originalCalledParty=80016326635801 originalCdpnVoiceMailbox= originalCdpnRedirectReason=0 lastRedirectingPartyName='' lastRedirectingParty=80016326635801 lastRedirectingVoiceMailbox= lastRedirectingReason=0 callType=2(OutBound) lineInstance=1 callReference=60724230. version: 85720016
    57315666.000 |22:32:55.911 |Created  |                                       |                               |SdlTCPConnection(3,100,13,119956) |SdlTCPConnector(3,100,12,106644)                                                             |                                         |NumOfCurrentInstances: 101
    57315667.000 |22:32:55.911 |Stopping |                                       |                               |SdlTCPConnector(3,100,12,106644)                                                             |SdlTCPConnector(3,100,12,106644)                                                             |                                         |NumOfCurrentInstances: 1
    57315668.000 |22:32:55.912 |SdlSig   |H245TcpConnectionInfo                  |waitForSdlRsp                  |TranslateAndTransport(3,100,21,53370) |H245Handler(3,100,29,1)          |3,100,12,106644.1^*^*                    |[R:N-H:0,N:0,L:0,V:0,Z:0,D:0] 
    57315668.001 |22:32:55.912 |AppInfo  |TranslateAndTransport(53370)::waitForSdlRsp_H245TcpConnectionInfo - received H245TcpConnectionInfo from H245Handler
    57315669.000 |22:32:55.912 |SdlSig   |TtControlChannelEstablished            |waitForTransportEstablishment  |H245SessionManager(3,100,28,53370) |TranslateAndTransport(3,100,21,53370) |3,100,12,106644.1^*^*                    |[R:N-H:0,N:0,L:0,V:0,Z:0,D:0] 
    57315670.000 |22:32:55.915 |SdlSig   |SdlDataInd                             |wait                           |H245Handler(3,100,29,1)          |SdlTCPConnection(3,100,13,119956) |3,100,13,119956.2^*^*                    |*TraceFlagOverrode
    57315670.001 |22:32:55.915 |AppInfo  |H245ASN - TtPid=(53370) [0xb42276e0 1964 bytes] -Incoming #455653 -value MultimediaSystemControlMessage ::= request : terminalCapabilitySet : 
          sequenceNumber 1,
          protocolIdentifier { 0 0 8 245 0 7 },
          multiplexCapability h2250Capability : 
              maximumAudioDelayJitter 20,
              receiveMultipointCapability 
                multicastCapability FALSE,
                multiUniCastConference FALSE,
                mediaDistributionCapability 
                    centralizedControl FALSE,
                    distributedControl FALSE,
                    centralizedAudio FALSE,
                    distributedAudio FALSE,
                    centralizedVideo FALSE,
                    distributedVideo FALSE
              transmitMultipointCapability 
                multicastCapability FALSE,
                multiUniCastConference FALSE,
                mediaDistributionCapability 
                    centralizedControl FALSE,
                    distributedControl FALSE,
                    centralizedAudio FALSE,
                    distributedAudio FALSE,
                    centralizedVideo FALSE,
                    distributedVideo FALSE
              receiveAndTransmitMultipointCapability 
                multicastCapability FALSE,
                multiUniCastConference FALSE,
                mediaDistributionCapability 
                    centralizedControl FALSE,
                    distributedControl FALSE,
                    centralizedAudio FALSE,
                    distributedAudio FALSE,
                    centralizedVideo FALSE,
                    distributedVideo FALSE
              mcCapability 
                centralizedConferenceMC FALSE,
                decentralizedConferenceMC FALSE
              rtcpVideoControlCapability FALSE,
              mediaPacketizationCapability 
                h261aVideoPacketization FALSE
              logicalChannelSwitchingCapability FALSE,
              t120DynamicPortCapability FALSE
          capabilityTable 
              capabilityTableEntryNumber 27,
              capability receiveUserInputCapability : basicString : NULL
              capabilityTableEntryNumber 3,
              capability receiveAudioCapability : g711Ulaw64k : 20
          capabilityDescriptors 
              capabilityDescriptorNumber 1,
              simultaneousCapabilities 
                  3
                  27
    57315670.002 |22:32:55.915 |AppInfo  |DET-H245Log-- : H323-2833. H245CapabilityDefinition lookupOutBandSignalCapEntry: entryNumber=27, receiveInputCap=2 
    57315670.003 |22:32:55.915 |AppInfo  |DET-H245Log-- : H323-2833. H245CapabilityDefinition lookupOutBandSignalCapEntry: No SignalType UserInputCapability, put Alphanumeric type back, entryNumber=27, UserCap=2, 
    57315671.000 |22:32:55.915 |SdlSig   |CeseTerminalCapabilitySet              |wait                           |TranslateAndTransport(3,100,21,53370) |H245Handler(3,100,29,1)          |3,100,13,119956.2^*^*                    |[R:N-H:0,N:0,L:0,V:0,Z:0,D:0] SeqNo=1 len=1964 TCS heap-> 0xb42276e0 capCount=2
    57315672.000 |22:32:55.915 |SdlSig   |SdlDataInd                             |wait                           |H245Handler(3,100,29,1)          |SdlTCPConnection(3,100,13,119956) |3,100,13,119956.3^*^*                    |*TraceFlagOverrode
    57315672.001 |22:32:55.915 |AppInfo  |H245ASN - TtPid=(53370) [0xb27ceab8 1444 bytes] -Incoming #455654 -value MultimediaSystemControlMessage ::= request : masterSlaveDetermination : 
          terminalType 60,
          statusDeterminationNumber 8220
    57315673.000 |22:32:55.915 |SdlSig   |MsdseMasterSlaveDetermination          |wait                           |TranslateAndTransport(3,100,21,53370) |H245Handler(3,100,29,1)          |3,100,13,119956.3^*^*                    |[R:N-H:0,N:1,L:0,V:0,Z:0,D:0] 
    57315674.000 |22:32:55.915 |SdlSig   |CeseTerminalCapabilitySet              |paused                         |CeseIncoming(3,100,20,53370)     |TranslateAndTransport(3,100,21,53370) |3,100,13,119956.2^10.130.3.9^Port 49839  |[R:N-H:0,N:1,L:0,V:0,Z:0,D:0] SeqNo=1 len=1964 TCS heap-> 0xb42276e0 capCount=2
    57315675.000 |22:32:55.915 |SdlSig   |MsdseMasterSlaveDetermination          |paused                         |Msdse(3,100,23,53370)            |TranslateAndTransport(3,100,21,53370) |3,100,13,119956.3^10.130.3.9^Port 49839  |[R:N-H:0,N:1,L:0,V:0,Z:0,D:0] 
    57315676.000 |22:32:55.915 |SdlSig-S |MsdseMasterSlaveDetermination          |paused                         |Msdse(3,100,23,53370)            |TranslateAndTransport(3,100,21,53370) |3,100,13,119956.3^10.130.3.9^Port 49839  |
    57315677.000 |22:32:55.915 |SdlSig   |CeseTransferIndication                 |capabilityExchange             |H245SessionManager(3,100,28,53370) |CeseIncoming(3,100,20,53370)     |3,100,13,119956.2^10.130.3.9^Port 49839  |[R:N-H:0,N:0,L:0,V:0,Z:0,D:0] len=1964 TCS heap-> 0xb42276e0 capCount=2
    57315678.000 |22:32:55.915 |SdlSig   |H245CapabilitiesIncomingIndication     |waitForCapabilitiesExchange    |H245Interface(3,100,185,53370)   |H245SessionManager(3,100,28,53370) |3,100,13,119956.2^10.130.3.9^Port 49839  |[R:N-H:0,N:1,L:0,V:0,Z:0,D:0] len=1964 TCS heap-> 0xb42276e0 capCount=2
    57315678.001 |22:32:55.915 |AppInfo  |DET-H245Interface-(53370), star_H245CapabilitiesIncoming , received sdpMode = 0, videoCapable=0, dataCapable=0, videoSetupAfterAudio=    0,mMXOfferNeeded= 0
    57315678.002 |22:32:55.915 |AppInfo  |DET-H245Interface-(53370)::convertH245CapabilitiesToCapabilities, H323-2833. Incoming OOB user Input Cap choice =2, oobUserInputCap=1
    57315678.003 |22:32:55.915 |AppInfo  |DET-H245Interface-(53370)::convertH245CapabilitiesToCapabilities, cmCloudH245ICTVersion(0), H323-2833. After incoming TCS DTMFProfile updated, DTMF Method=1, 2833 payloadNum=0, OOB cap=1
    57315678.004 |22:32:55.915 |AppInfo  |DET-MediaUtility-::getCodecPrefOption, xferModeA=7 xferModeB=4 honorOfferCodecPrefA=0 honorOfferCodecPrefB=0 PREF_LIST
    57315678.005 |22:32:55.915 |AppInfo  |DET-MediaUtility-::setCodecPrefOptionAndRegionB, audioPassThru=0 myRegion=SIN-REG peerRegion=SIN-REG farEndRegion= regionB=SIN-REG PREF_LIST
    57315678.006 |22:32:55.915 |AppInfo  |DET-H245Interface-(53370)::setCodecPrefOptionAndOtherSideRegion, otherSideRegion=SIN-REG, PREF_LIST
    57315678.007 |22:32:55.915 |AppInfo  |DET-RegionsServer::sortMediaPayload-capCount=1, regionA=SIN-REG, regionB=SIN-REG, fkCodecList=911b707a-7d0e-c4cb-cc2a-89b4178491da
    57315678.008 |22:32:55.915 |AppInfo  |DET-MediaUtility-::getCodecPrefOption, xferModeA=7 xferModeB=4 honorOfferCodecPrefA=0 honorOfferCodecPrefB=0 PREF_LIST
    57315678.009 |22:32:55.915 |AppInfo  |DET-MediaUtility-::setCodecPrefOptionAndRegionB, audioPassThru=0 myRegion=SIN-REG peerRegion=SIN-REG farEndRegion= regionB=SIN-REG PREF_LIST
    57315678.010 |22:32:55.915 |AppInfo  |DET-H245Interface-(53370)::setCodecPrefOptionAndOtherSideRegion, otherSideRegion=SIN-REG, PREF_LIST
    57315678.011 |22:32:55.915 |AppInfo  |DET-RegionsServer::matchCapabilities-- savedOption=1, PREF_LIST, regionA=SIN-REG regionB=SIN-REG latentCaps(A=0, B=0) kbps=64, capACount=1, capBCount=0
    57315678.012 |22:32:55.915 |AppInfo  |RegionsServer: applyCodecFilterIfNeeded - no codecs remained after filtering so restored original 0 caps
    57315679.000 |22:32:55.915 |SdlSig   |CeseTransferResponse                   |paused                         |CeseIncoming(3,100,20,53370)     |H245SessionManager(3,100,28,53370) |3,100,13,119956.2^10.130.3.9^Port 49839  |[R:N-H:0,N:1,L:0,V:0,Z:0,D:0] 
    57315680.000 |22:32:55.915 |SdlSig-S |CeseTransferResponse                   |paused                         |CeseIncoming(3,100,20,53370)     |H245SessionManager(3,100,28,53370) |3,100,13,119956.2^10.130.3.9^Port 49839  |
    57315681.000 |22:32:55.915 |SdlSig   |MXCapabilitiesIncoming                 |waitInterfacesCapabilities     |MediaExchange(3,100,138,127079)  |H245Interface(3,100,185,53370)   |3,100,13,119956.2^10.130.3.9^Port 49839  |[R:N-H:0,N:0,L:0,V:0,Z:0,D:0]  audioCapCount=1 Caps[4(20)] videoCapCount=0, [] extendedVidCount=0, [] Supp.Payload RFC[0 0 0 0 0 ] h245ICTVersion0 useOldGWBytesForGSMConversion=F cryptoCapCount=0  cryptoVidDataCapCount=0  DTMF Profile(1,1,0,1,F)LatentCaps=null
    57315681.001 |22:32:55.915 |AppInfo  |DET-MediaExchange-(127079)::canForwardCapsToOtherEnd, activeCapEnabled(0, 0), canForwardCapsToOtherEnd=0
    57315681.002 |22:32:55.915 |AppInfo  |DET-MediaExchange-(127079)::finishCapExchange, capFromTwoIFs=1,capFromFarEnd=0,aPT=0,vPT=2,capE2E=0,capDone=1
    57315681.003 |22:32:55.915 |AppInfo  |DET-MediaExchange-(127079)::handleInterfaceVisited, returned finishCapExchange
    57315681.004 |22:32:55.915 |AppInfo  |DET-MediaExchange-(127079)::handleInterfaceVisited, allowReConnect(1) partyAHasCapsorACE(1)partybHasCapsorACE (0)
    57315682.000 |22:32:55.915 |SdlSig   |AuReConnectRequest                     |waitDisconnect                 |MediaManager(3,100,133,117676)   |MediaExchange(3,100,138,127079)  |3,100,13,119956.2^10.130.3.9^Port 49839  |[R:N-H:0,N:0,L:0,V:0,Z:0,D:0] Party1: MR=0 CI=60724230 audioCapCount=9 region=SIN-REG xferMode=4 mrid=0 audioId=0 MMCap=0x1 activeCap=0 cryptoCapCount=0 flushIns=0 dtmCall=0 dtmPrimaryCI=0 IFPid=(3,100,234,63534) dtMedia=F honorCodec=F EOType=0 MohType=0DTMF Caps(1,1,0,1,F) confID=0 connType=3 connStatus=0 mtpPre=F teleEve=0 IFCreated=T IFHandling=0 FS=0 mcNodeId=0LatentCaps=null Party2: MR=0 CI=60724231 audioCapCount=1 region=SIN-REG xferMode=7 mrid=0 audioId=0 MMCap=0x9 activeCap=0 cryptoCapCount=0 flushIns=0 dtmCall=0 dtmPrimaryCI=0 IFPid=(3,100,185,53370) dtMedia=F honorCodec=F EOType=0 MohType=0DTMF Caps(1,1,0,1,F) confID=0 connType=3 connStatus=0 mtpPre=F teleEve=0 IFCreated=T IFHandling=0 FS=0 mcNodeId=0LatentCaps=null reConnType=0 videoCall=F AllowedCallType=0x0 mtpChanged=F precLvl=5 resCap=0 party1.mMediaCoordinatorNodeId=0 party2.mMediaCoordinatorNodeId=0
    57315682.001 |22:32:55.915 |AppInfo  |SIG-MediaManager-(117676)::waitDisconnect_AuReConnectRequest, reConnectType(0)
    57315682.002 |22:32:55.915 |AppInfo  |DET-MediaManager-(117676)::waitDisconnect_AuReConnectRequest, Update AuConnectRequestMsg party capability. isDeviceVideoCapable (party1=0, party2=0)  AllowedCallType=0x00000000
    57315682.003 |22:32:55.915 |AppInfo  |DET-MediaManager-(117676)::waitDisconnect_AuReConnectRequest, ReConnect--sending disconnect, Party1DTMFmethod(1) Party2DTMFMethod(1)
    57315683.000 |22:32:55.915 |SdlSig   |AuDisconnectRequest                    |waitCleanup                    |MediaManager(3,100,133,117676)   |MediaManager(3,100,133,117676)   |3,100,13,119956.2^10.130.3.9^Port 49839  |[R:N-H:0,N:0,L:0,V:0,Z:0,D:0] CI1=60724230 CI2=60724231 sc=0 disconnType=0 ssReason=1 clearType=0 IF1Created=T IF2Created=T party1.mMediaCoordinatorNodeId=0 party2.mMediaCoordinatorNodeId=0 party1.dtmCall=0 party2.dtmCall=0 reconnectPending=F forceStop=F
    57315683.001 |22:32:55.915 |AppInfo  |!!ERROR!! -MediaManager-(117676)::handle_AuDisconnectRequest, mCleanupPreallocatedMTP=0
    57315683.002 |22:32:55.915 |AppInfo  |DET-MediaManager-(117676)::handle_AuDisconnectRequest, mrid(0,0) ci(6072423060724231) size(1), dt(0)
    57315683.003 |22:32:55.915 |AppInfo  |DET-MediaManager-(117676)::keepMTPConnection, sr(1), resrcAllocateSide(0), party1CI(60724230), bRet(0)
    57315683.004 |22:32:55.915 |AppInfo  |DET-MediaManager-(117676) - sendDisconnectReqToMX - disconnType=0, Party1DTMFmethod(1) Party2DTMFMethod(1) party1capCount(9) party2capCount(0), MC(0,0), deviceVideoCap(0, 0)
    57315684.000 |22:32:55.915 |SdlSig   |AuDisconnectRequest                    |waitInterfacesCapabilities     |MediaExchange(3,100,138,127079)  |MediaManager(3,100,133,117676)   |3,100,13,119956.2^10.130.3.9^Port 49839  |[R:N-H:0,N:0,L:0,V:0,Z:0,D:0] CI1=60724230 CI2=60724231 sc=0 disconnType=0 ssReason=1 clearType=0 IF1Created=T IF2Created=T party1.mMediaCoordinatorNodeId=0 party2.mMediaCoordinatorNodeId=0 party1.dtmCall=0 party2.dtmCall=0 reconnectPending=F forceStop=F
    57315684.001 |22:32:55.915 |AppInfo  |DET-MediaExchange-(127079)::wait_Disconnect, dt=0,stReason=1,IFHandling(0,0)
    57315685.000 |22:32:55.915 |SdlSig-Q |MXInterfaceEstablished                 |waitStopped                    |MediaExchange(3,100,138,127079)  |AgenaInterface(3,100,234,63534)  |3,100,13,119955.3^10.130.3.9^*           |
    57315686.000 |22:32:55.915 |SdlSig-D |MXInterfaceEstablished                 |waitStopped                    |MediaExchange(3,100,138,127079)  |AgenaInterface(3,100,234,63534)  |3,100,13,119955.3^10.130.3.9^*           |
    57315687.000 |22:32:55.915 |SdlSig   |MXInterfaceStopStreaming               |waitForMXCapabilitiesorOfferorAnswer |AgenaInterface(3,100,234,63534)  |MediaExchange(3,100,138,127079)  |3,100,13,119956.2^10.130.3.9^Port 49839  |[R:N-H:0,N:1,L:0,V:0,Z:0,D:0] ClearType= 0 StoppedBy= 0 DisconnecType= 0 StopStreamingReason=1 reconPending= FmHoldingPartyCI= 0mForceStop= F
    57315687.001 |22:32:55.915 |AppInfo  |DET-AgenaInterfaceBase-(63534)::closeRecvForAllAudioChannels, mAudioIncomingLC2AGIDMap size = 0
    57315688.000 |22:32:55.915 |SdlSig   |MXInterfaceStopStreaming               |waitForCapabilitiesExchange    |H245Interface(3,100,185,53370)   |MediaExchange(3,100,138,127079)  |3,100,13,119956.2^10.130.3.9^Port 49839  |[R:N-H:0,N:1,L:0,V:0,Z:0,D:0] ClearType= 0 StoppedBy= 0 DisconnecType= 0 StopStreamingReason=1 reconPending= FmHoldingPartyCI= 0mForceStop= F
    57315688.001 |22:32:55.915 |AppInfo  |DET-H245Interface-(53370)::handleStopStreaming, stopStreamingRecdInWaitForCapExchgState=0
    57315688.002 |22:32:55.915 |AppInfo  |DET-H245Interface-(53370)::handleStopStreaming, mInitialCallSendDumyCapsIfNeeded=1
    57315689.000 |22:32:55.915 |SdlSig   |MXInterfaceStoppedStreaming            |waitStopped                    |MediaExchange(3,100,138,127079)  |AgenaInterface(3,100,234,63534)  |3,100,13,119956.2^10.130.3.9^Port 49839  |[R:N-H:0,N:1,L:0,V:0,Z:0,D:0] 
    57315690.000 |22:32:55.915 |SdlSig   |MXInterfaceStoppedStreaming            |waitStopped                    |MediaExchange(3,100,138,127079)  |H245Interface(3,100,185,53370)   |3,100,13,119956.2^10.130.3.9^Port 49839  |[R:N-H:0,N:0,L:0,V:0,Z:0,D:0] 
    57315690.001 |22:32:55.915 |Stopping |                                       |                               |MediaExchange(3,100,138,127079)  |MediaExchange(3,100,138,127079)  |                                         |NumOfCurrentInstances: 1
    57315691.000 |22:32:55.915 |SdlSig   |MXNewParentPid                         |restart                        |AgenaInterface(3,100,234,63534)  |MediaExchange(3,100,138,127079)  |3,100,13,119956.2^10.130.3.9^Port 49839  |[R:N-H:0,N:2,L:0,V:0,Z:0,D:0] parent pid:nodeId=3.PN=134.PI=1.vPT=2 allow2833=F injectDigitstoMTP=F subscribetoMTP=F passthru2833=F
    57315692.000 |22:32:55.915 |SdlSig   |MXNewParentPid                         |waitReconnect                  |H245Interface(3,100,185,53370)   |MediaExchange(3,100,138,127079)  |3,100,13,119956.2^10.130.3.9^Port 49839  |[R:N-H:0,N:1,L:0,V:0,Z:0,D:0] parent pid:nodeId=3.PN=134.PI=1.vPT=2 allow2833=F injectDigitstoMTP=F subscribetoMTP=F passthru2833=F
    57315693.000 |22:32:55.915 |SdlSig   |AuDisconnectReply                      |waitCleanup                    |MediaManager(3,100,133,117676)   |MediaExchange(3,100,138,127079)  |3,100,13,119956.2^10.130.3.9^Port 49839  |[R:N-H:0,N:0,L:0,V:0,Z:0,D:0] CI1=60724230 CI2=60724231 sc=0 disconnType=0 ssReason=1 clearType=0 IF1Created=T IF2Created=T party1.mMediaCoordinatorNodeId=0 party2.mMediaCoordinatorNodeId=0 party1.dtmCall=0 party2.dtmCall=0 reconnectPending=F forceStop=F
    57315693.001 |22:32:55.915 |AppInfo  |DET-MediaManager-(117676)::waitCleanup_AuDisconnectReply, CI(60724230,60724231), disconnType(0), stopStreamingReason(1) DTMFMethod(1 1),MC(0,0),rf(1), nD(1,1)
    57315693.002 |22:32:55.915 |AppInfo  |DET-MediaManager-(117676)::waitCleanup_AuDisconnectReply, videoCap (0, 0), AllowedCallType=0
    57315693.003 |22:32:55.915 |AppInfo  |SIG-MediaManager-(117676)::waitCleanup_AuDisconnectReply - recv all disconn replies, send ReConnReq to MC, reConnectType(0), party(60724230,60724231) mrid(0 0) party1DTMF(1 1 0) part2DTMF(1 1 0), MC(0,0), deviceVideo (0, 0), AllowedCallType=0x00000000
    57315693.004 |22:32:55.915 |Stopping |                                       |                               |MediaManager(3,100,133,117676)   |MediaManager(3,100,133,117676)   |                                         |NumOfCurrentInstances: 1
    57315694.000 |22:32:55.915 |SdlSig   |AuReConnectRequest                     |wait                           |MediaCoordinator(3,100,134,1)    |MediaManager(3,100,133,117676)   |3,100,13,119956.2^10.130.3.9^Port 49839  |[R:N-H:0,N:0,L:0,V:0,Z:0,D:0] Party1: MR=0 CI=60724230 audioCapCount=9 region=SIN-REG xferMode=4 mrid=0 audioId=0 MMCap=0x1 activeCap=0 cryptoCapCount=0 flushIns=0 dtmCall=0 dtmPrimaryCI=0 IFPid=(3,100,234,63534) dtMedia=F honorCodec=F EOType=0 MohType=0DTMF Caps(1,1,0,1,F) confID=0 connType=3 connStatus=0 mtpPre=F teleEve=0 IFCreated=T IFHandling=0 FS=0 mcNodeId=0LatentCaps=null Party2: MR=0 CI=60724231 audioCapCount=1 region=SIN-REG xferMode=7 mrid=0 audioId=0 MMCap=0x9 activeCap=0 cryptoCapCount=0 flushIns=0 dtmCall=0 dtmPrimaryCI=0 IFPid=(3,100,185,53370) dtMedia=F honorCodec=F EOType=0 MohType=0DTMF Caps(1,1,0,1,F) confID=0 connType=3 connStatus=0 mtpPre=F teleEve=0 IFCreated=T IFHandling=0 FS=0 mcNodeId=0LatentCaps=null reConnType=0 videoCall=F AllowedCallType=0x0 mtpChanged=F precLvl=5 resCap=0 party1.mMediaCoordinatorNodeId=0 party2.mMediaCoordinatorNodeId=0
    57315694.001 |22:32:55.915 |AppInfo  |SIG-MediaCoordinator-wait_AuReConnectRequest, reConnectType(0)
    57315694.002 |22:32:55.915 |AppInfo  |SIG-MediaCoordinator-wait_AuReConnectRequest - removing MediaManager(117676) from connection list
    57315695.000 |22:32:55.915 |SdlSig   |AuConnectRequest                       |wait                           |MediaCoordinator(3,100,134,1)    |MediaCoordinator(3,100,134,1)    |3,100,13,119956.2^10.130.3.9^Port 49839  |[R:N-H:0,N:0,L:0,V:0,Z:0,D:0] Party1: MR=0 CI=60724230 audioCapCount=9 region=SIN-REG xferMode=4 mrid=0 audioId=0 MMCap=0x1 activeCap=0 cryptoCapCount=0 flushIns=0 dtmCall=0 dtmPrimaryCI=0 IFPid=(3,100,234,63534) dtMedia=F honorCodec=F EOType=0 MohType=0DTMF Caps(1,1,0,1,F) confID=0 connType=3 connStatus=0 mtpPre=F teleEve=0 IFCreated=T IFHandling=0 FS=0 mcNodeId=0LatentCaps=null Party2: MR=0 CI=60724231 audioCapCount=1 region=SIN-REG xferMode=7 mrid=0 audioId=0 MMCap=0x9 activeCap=0 cryptoCapCount=0 flushIns=0 dtmCall=0 dtmPrimaryCI=0 IFPid=(3,100,185,53370) dtMedia=F honorCodec=F EOType=0 MohType=0DTMF Caps(1,1,0,1,F) confID=0 connType=3 connStatus=0 mtpPre=F teleEve=0 IFCreated=T IFHandling=0 FS=0 mcNodeId=0LatentCaps=null reConnType=0 videoCall=F AllowedCallType=0x0 mtpChanged=F precLvl=5 resCap=0 party1.mMediaCoordinatorNodeId=0 party2.mMediaCoordinatorNodeId=0
    57315695.001 |22:32:55.915 |Created  |                                       |                               |MediaManager(3,100,133,117677)   |MediaCoordinator(3,100,134,1)    |                                         |NumOfCurrentInstances: 1
    57315695.002 |22:32:55.915 |AppInfo  |SIG-MediaCoordinator-wait_AuConnectRequest - new MediaManager(133,117677) started
    57315696.000 |22:32:55.915 |SdlSig   |AuConnectRequest                       |waitConnectRequest             |MediaManager(3,100,133,117677)   |MediaCoordinator(3,100,134,1)    |3,100,13,119956.2^10.130.3.9^Port 49839  |[R:N-H:0,N:0,L:0,V:0,Z:0,D:0] Party1: MR=0 CI=60724230 audioCapCount=9 region=SIN-REG xferMode=4 mrid=0 audioId=0 MMCap=0x1 activeCap=0 cryptoCapCount=0 flushIns=0 dtmCall=0 dtmPrimaryCI=0 IFPid=(3,100,234,63534) dtMedia=F honorCodec=F EOType=0 MohType=0DTMF Caps(1,1,0,1,F) confID=0 connType=3 connStatus=0 mtpPre=F teleEve=0 IFCreated=T IFHandling=0 FS=0 mcNodeId=0LatentCaps=null Party2: MR=0 CI=60724231 audioCapCount=1 region=SIN-REG xferMode=7 mrid=0 audioId=0 MMCap=0x9 activeCap=0 cryptoCapCount=0 flushIns=0 dtmCall=0 dtmPrimaryCI=0 IFPid=(3,100,185,53370) dtMedia=F honorCodec=F EOType=0 MohType=0DTMF Caps(1,1,0,1,F) confID=0 connType=3 connStatus=0 mtpPre=F teleEve=0 IFCreated=T IFHandling=0 FS=0 mcNodeId=0LatentCaps=null reConnType=0 videoCall=F AllowedCallType=0x0 mtpChanged=F precLvl=5 resCap=0 party1.mMediaCoordinatorNodeId=0 party2.mMediaCoordinatorNodeId=0
    57315696.001 |22:32:55.915 |AppInfo  |SIG-MediaManager-(117677)::wait_AuConnectRequest, CI(60724230,60724231), capCount(9,1), mcNodeId(0,0), xferMode(4,7), reConnectType(0), mrid (0, 0) IFCreated(1 1) proIns(63534 53370), AC(0,0), party1DTMF(1 1 0 1 0) party2DTMF(1 1 0 1 0),reConnFlag=1, connType(3,3), IFHand(0,0),MTP(0,0),MRGL(5212b81b-1ba4-b897-0a93-0125344b429e,5212b81b-1ba4-b897-0a93-0125344b429e) videoCap(0 0), mmCallType(0),FS(0,0), IpAddrMode(0 0) aPid(3, 58, 2238), bPid(3, 189, 55784) EOType(0 0) MOHAnnConnType(0 0) honorCodec(0 0)
    57315697.000 |22:32:55.915 |SdlSig   |CACInfoReq                             |wait                           |ReservationMgr(3,100,103,1)      |MediaManager(3,100,133,117677)   |3,100,13,119956.2^10.130.3.9^Port 49839  |[R:N-H:0,N:0,L:0,V:0,Z:0,D:0] CI= 0  aCI=60724230 bCI=60724231
    57315698.000 |22:32:55.915 |SdlSig   |CACInfoReq                             |active                         |LBMInterface(3,100,169,1)        |ReservationMgr(3,100,103,1)      |3,100,13,119956.2^10.130.3.9^Port 49839  |[T:N-H:0,N:0,L:0,V:0,Z:0,D:0] CI= 0  aCI=60724230 bCI=60724231
    57315698.001 |22:32:55.915 |AppInfo  |LBMIF: CI: 60724230 INFOREQ  3,100,58,2238
    57315698.002 |22:32:55.915 |AppInfo  |LBMIF: CI: 60724231 INFOREQ' 3,100,189,55784
    57315699.000 |22:32:55.915 |SdlSig   |CACInfoRes                             |wait                           |ReservationMgr(3,100,103,1)      |LBMInterface(3,100,169,1)        |3,100,13,119956.2^10.130.3.9^Port 49839  |[R:N-H:0,N:0,L:0,V:0,Z:0,D:0] CI= 0  aCI=60724230 bCI=60724231 pol=0 rsvpStatus=1 sessJoined=F staIdx_no_agent=0 AudioBWReserved eoSent=F aAgent:  confID =0 ci =0 capCt =0 reg= mtpType =2 agentCt =0 mmCapSet=0 agentAllo =0 RemoAgent=F DevCap=0 ipAddrMode=0 bAgent:  confID =0 ci =0 capCt =0 reg= mtpType =2 agentCt =0 mmCapSet=0 agentAllo =0 RemoAgent=F DevCap=0 ipAddrMode=0 aPort:  NumPort =0 bPort:  NumPort =0 otherAgentPort:  NumPort =0
    57315700.000 |22:32:55.915 |SdlSig   |CACInfoReq                             |wait                           |RSVPSession(3,100,100,79309)     |ReservationMgr(3,100,103,1)      |3,100,13,119956.2^10.130.3.9^Port 49839  |[R:N-H:0,N:0,L:0,V:0,Z:0,D:0] CI= 0  aCI=60724230 bCI=60724231
    57315701.000 |22:32:55.916 |SdlSig   |CACInfoRes                             |wait                           |ReservationMgr(3,100,103,1)      |RSVPSession(3,100,100,79309)     |3,100,13,119956.2^10.130.3.9^Port 49839  |[R:N-H:0,N:0,L:0,V:0,Z:0,D:0] CI= 60724230  aCI=60724230 bCI=60724231 pol=0 rsvpStatus=1 sessJoined=F staIdx_no_agent=0 NoBWReserved eoSent=F aAgent:  confID =0 ci =0 capCt =0 reg= mtpType =2 agentCt =0 mmCapSet=0 agentAllo =0 RemoAgent=F DevCap=0 ipAddrMode=0 bAgent:  confID =0 ci =0 capCt =0 reg= mtpType =2 agentCt =0 mmCapSet=0 agentAllo =0 RemoAgent=F DevCap=0 ipAddrMode=0 aPort:  NumPort =0 bPort:  NumPort =0 otherAgentPort:  NumPort =0
    57315702.000 |22:32:55.916 |SdlSig   |CACInfoRes                             |waitCACInfoRes                 |MediaManager(3,100,133,117677)   |ReservationMgr(3,100,103,1)      |3,100,13,119956.2^10.130.3.9^Port 49839  |[R:N-H:0,N:0,L:0,V:0,Z:0,D:0] CI= 0  aCI=60724230 bCI=60724231 pol=0 rsvpStatus=1 sessJoined=F staIdx_no_agent=0 AudioBWReserved eoSent=F aAgent:  confID =0 ci =0 capCt =0 reg= mtpType =2 agentCt =0 mmCapSet=0 agentAllo =0 RemoAgent=F DevCap=0 ipAddrMode=0 bAgent:  confID =0 ci =0 capCt =0 reg= mtpType =2 agentCt =0 mmCapSet=0 agentAllo =0 RemoAgent=F DevCap=0 ipAddrMode=0 aPort:  NumPort =0 bPort:  NumPort =0 otherAgentPort:  NumPort =0
    57315702.001 |22:32:55.916 |AppInfo  |DET-MediaManager-(117677) - waitCACInfoRes_CACInfoRes- qosType=0  videoEsc=0  mNoVideoResvAttempted=1  VideoCall=0
    57315702.002 |22:32:55.916 |AppInfo  |DET-MediaManager-(117677)::waitCACInfoRes_CACInfoRes, rsvp(0,0), aE2ERegion(64) deviceAcaps(0) deviceBCaps(0),noVideoResv(1), mmAllowedCallType(0x00000000)
    57315702.003 |22:32:55.916 |AppInfo  |DET-MediaManager-(117677)::bothPartiesVideoCapable=0 MainVideoCap=0 SecondVideoCap=0
    57315702.004 |22:32:55.916 |AppInfo  |DET-MediaManager-(117677)::mapCapabilitiesToMMCallType, policy=0, hasRSVP=0, mainVideoCap=0,dataCap=0, allowedCallType=0x00000001, V region(e2e=384, 1)
    57315702.005 |22:32:55.916 |AppInfo  |DET-MediaManager-(117677)::buildMtpXcoderAllocList, savedConnectionCount=0, QosType=0
    57315702.006 |22:32:55.916 |AppInfo  |DET-RegionsServer::matchCapabilities-- savedOption=3, PREF_NONE, regionA=(null) regionB=(null) latentCaps(A=0, B=0) kbps=64, capACount=9, capBCount=1
    57315702.007 |22:32:55.916 |AppInfo  |DET-RegionsServer::handleMatchCapabilities()-- BEFORE MATCHING LOGIC applied(after filtering), sideARefCaps=1 refCapsSaveOpt=1 otherCapsSaveOpt=1 capsA[7]::capCount=7 (Cap,ptime)= (4,40) (2,40) (86,60) (15,60) (16,60) (11,60) (12,60) capsB[1]::capCount=1 (Cap,ptime)= (4,20)
    57315702.008 |22:32:55.916 |AppInfo  |DET-RegionsServer::handleMatchCapabilities()-- AFTER MATCHING LOGIC applied, capsA[1]::capCount=1 (Cap,ptime)= (4,40) capsB[1]::capCount=1 (Cap,ptime)= (4,20) numMatchedCaps=1
    57315702.009 |22:32:55.916 |AppInfo  |DET-MediaManager-(117677)::checkAudioPassThru, param(0,1), capCount(9,1), mtpPT=1, aPT=1
    57315702.010 |22:32:55.916 |AppInfo  |DET-MediaManager-(117677)::preCheckCapabilities, region1=SIN-REG, region2=SIN-REG, Pty1 capCount=9 (Cap,ptime)= (25,40) (4,40) (2,40) (86,60) (15,60) (16,60) (11,60) (12,60) (257,1), Pty2 capCount=1 (Cap,ptime)= (4,20)
    57315702.011 |22:32:55.916 |AppInfo  |DET-RegionsServer::matchCapabilities-- savedOption=0, PREF_NONE, regionA=(null) regionB=(null) latentCaps(A=0, B=0) kbps=64, capACount=9, capBCount=1
    57315702.012 |22:32:55.916 |AppInfo  |DET-RegionsServer::handleMatchCapabilities()-- BEFORE MATCHING LOGIC applied(after filtering), sideARefCaps=1 refCapsSaveOpt=0 otherCapsSaveOpt=0 capsA[7]::capCount=7 (Cap,ptime)= (4,40) (2,40) (86,60) (15,60) (16,60) (11,60) (12,60) capsB[1]::capCount=1 (Cap,ptime)= (4,20)
    57315702.013 |22:32:55.916 |AppInfo  |DET-RegionsServer::handleMatchCapabilities()-- AFTER MATCHING LOGIC applied, capsA[7]::capCount=7 (Cap,ptime)= (4,40) (2,40) (86,60) (15,60) (16,60) (11,60) (12,60) capsB[1]::capCount=1 (Cap,ptime)= (4,20) numMatchedCaps=1
    57315702.014 |22:32:55.916 |AppInfo  |DET-MediaManager-(117677)::prepareInitialConnectionList, Party1CapCount=9 Party2CapCount=1 XcoderRequired=0 xcodingSide=0 allowMTP=0
    57315702.015 |22:32:55.916 |AppInfo  |DET-MediaManager-(117677)::AllocateXcoderandMTPWithZeroSavedConnection
    57315702.016 |22:32:55.916 |AppInfo  |DET-MediaManager-(117677)::isMTPNeededForDTMF, both parties are non-SIP and we'll do OOB for DTMF
    57315702.017 |22:32:55.916 |AppInfo  |DET-MediaManager-(117677) - isIpv6CapableMTPNeeded(0) ipAddrMode(0 0) mtpside(0)
    57315702.018 |22:32:55.916 |AppInfo  |SIG-MediaManager-(117677)::handleAuConnectRequest, connCount=0
    57315702.019 |22:32:55.916 |Created  |                                       |                               |MediaExchange(3,100,138,127080)  |MediaManager(3,100,133,117677)   |                                         |NumOfCurrentInstances: 1
    57315702.020 |22:32:55.916 |AppInfo  |DET-MediaManager-(117677)::getAllow2833FortheCall, 2833 is not allowed for the call
    57315703.000 |22:32:55.916 |SdlSig   |AuConnectRequest                       |waitAuConnectRequest           |MediaExchange(3,100,138,127080)  |MediaManager(3,100,133,117677)   |3,100,13,119956.2^10.130.3.9^Port 49839  |[R:N-H:0,N:0,L:0,V:0,Z:0,D:0] Party1: MR=0 CI=60724230 audioCapCount=9 region=SIN-REG xferMode=4 mrid=0 audioId=0 MMCap=0x1 activeCap=0 cryptoCapCount=0 flushIns=0 dtmCall=0 dtmPrimaryCI=0 IFPid=(3,100,234,63534) dtMedia=F honorCodec=F EOType=0 MohType=0DTMF Caps(1,1,0,1,F) confID=0 connType=3 connStatus=0 mtpPre=F teleEve=0 IFCreated=T IFHandling=0 FS=0 mcNodeId=0LatentCaps=null Party2: MR=0 CI=60724231 audioCapCount=1 region=SIN-REG xferMode=7 mrid=0 audioId=0 MMCap=0x9 activeCap=0 cryptoCapCount=0 flushIns=0 dtmCall=0 dtmPrimaryCI=0 IFPid=(3,100,185,53370) dtMedia=F honorCodec=F EOType=0 MohType=0DTMF Caps(1,1,0,1,F) confID=0 connType=3 connStatus=0 mtpPre=F teleEve=0 IFCreated=T IFHandling=0 FS=0 mcNodeId=0LatentCaps=null reConnType=0 videoCall=F AllowedCallType=0x1 mtpChanged=F precLvl=5 resCap=0 party1.mMediaCoordinatorNodeId=0 party2.mMediaCoordinatorNodeId=0
    57315703.001 |22:32:55.916 |AppInfo  |DET-MediaExchange-(127080)::wait_AuConnectRequest, party1(CI=60724230, MXIFHandling=0, MediaReq=0,xferMode=4),party2(CI=60724231, MXIFHandling=0,xferMode=7), farEnd(XferMode=0,AC=0,T38=0,FS=0, mediaReq=0), PT(2,2),connType(3,3), farendIpAddrMode=0
    57315703.002 |22:32:55.916 |AppInfo  |DET-MediaExchange-(127080)::addPartyAandPartyB, party1:xferMode=4, party2:xferMode=7
    57315703.003 |22:32:55.916 |AppInfo  |DET-MediaExchange-(127080)::setEOOpaqueMediaInfoForInterface, peerEarlyOfferType(0), farEndEarlyOfferType(0), h323EarlyOfferInfo(0)
    57315703.004 |22:32:55.916 |AppInfo  |DET-MediaExchange-(127080)::setEOOpaqueMediaInfoForInterface, peerEarlyOfferType(0), farEndEarlyOfferType(0), h323EarlyOfferInfo(0)
    57315703.005 |22:32:55.916 |AppInfo  |DET-MediaExchange-(127080)::setRegionAndHonorIncomingCodecPrefForInterface, Party1: myRegion(SIN-REG), peerRegion(SIN-REG), farEndRegion(), myHonorIncomingCodecPref(0), peerHonorIncomingCodecPref(0), farEndHonorIncomingCodecPref(0) Party2: myRegion(SIN-REG), peerRegion(SIN-REG), farEndRegion(), myHonorIncomingCodecPref(0), peerHonorIncomingCodecPref(0), farEndHonorIncomingCodecPref(0)
    57315703.006 |22:32:55.916 |AppInfo  |DET-MediaExchange-(127080)::addPartyAandPartyB, videoCall(0), normalStart(0), audioRegion(64), videoRegion(384), party1VidCapable(0), party2VidCapable(0)
    57315704.000 |22:32:55.916 |SdlSig   |MXNewParentPid                         |restart                        |AgenaInterface(3,100,234,63534)  |MediaExchange(3,100,138,127080)  |3,100,13,119956.2^10.130.3.9^Port 49839  |[R:N-H:0,N:3,L:0,V:0,Z:0,D:0] parent pid:nodeId=3.PN=138.PI=127080.vPT=2 allow2833=F injectDigitstoMTP=F subscribetoMTP=F passthru2833=F
    57315705.000 |22:32:55.916 |SdlSig   |MXInterfaceRestart                     |restart                        |AgenaInterface(3,100,234,63534)  |MediaExchange(3,100,138,127080)  |3,100,13,119956.2^10.130.3.9^Port 49839  |[R:N-H:0,N:2,L:0,V:0,Z:0,D:0] pid=0.0.0 partySide=A mAudioRegionKbps=64 mVideoRegionKbps=384 mMulticastFlag=F silence=F network=0 sessionId=0 ipAddrType=0 ipv4=10.130.3.9 port=49839 My DTMF (config=1 support=1 2833recvPT=0) Peer DTMF (config=1 support=1 2833recvPT=0) Media DTMF (subscribe=F passthru2833=F injectDigitstoMTP=F allow2833=F) cryptocapcount=0 RSVP nPortsOpened=0 AllowedCallType=0x1 aPT=2 vPT=2 e2eAR0 e2eVR0 capE2E=F dscpRSVPFail=F mtpChanged=F allowOneWay=F my connType=3 peer connType=3 mouth mode=0 mouth party=0 ear mode=0 ear party=0 mIsSRTP=T farEndXferM=0 farEndMediaReq=0 joined=F NormalReconn=T callIpAddrMode(my=0 peer=0 far=0) moh=F mediaReq=0 mPrecLvl=5 allowVideo=F SIPDevMediaInfo: [ vidPref=T isPartyA=F stackIdx=1 SDPInBeginMedia=F isJoined=F videoP=T EO=0 renegMedi=F
    57315705.001 |22:32:55.916 |AppInfo  |DET-kirra-ipv6 AgenaInterfaceBase-(63534)::initializeMemberData  mNegotiatedIPAddrType = 0 
    57315706.000 |22:32:55.916 |SdlSig   |MXNewParentPid                         |waitReconnect                  |H245Interface(3,100,185,53370)   |MediaExchange(3,100,138,127080)  |3,100,13,119956.2^10.130.3.9^Port 49839  |[R:N-H:0,N:3,L:0,V:0,Z:0,D:0] parent pid:nodeId=3.PN=138.PI=127080.vPT=2 allow2833=F injectDigitstoMTP=F subscribetoMTP=F passthru2833=F
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