The Installer Database is corrupt.

Please contact Adobe Customer Service. I did and the representative sent me here.
Photoshop CS4 install on new computer. I deactivated it on my old computer this morning before I re-downloaded from My Orders.
Jim Puckett

I cleaned All and rebooted. I deleted downloaded ADBEPHSPCS4_LS1 files and I deleted the unzipped Adobe CS4 folder and files created by ADBEPHSPCS4_LS1 and started over with a fresh download.
Still does not install. Exact same issue remains. Should I uninstall Adobe Premier Elements 10? Should I uninstall Adobe Acrobat XI Standard?
Jim Puckett

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This will most likely never work. CS3 wasn't even fit for Win 7. Delete the caps.db in the respective caps folder (info here) and then take the usual steps of running as admin, turning off UAC and security tools and possibly using compatibility modes, but as I said, be prepared that this may be futile and you spend a Sunday afternoon without achieving anything...
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BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them, etc.,
someone may be able to help you (not necessarily this poster).
A screen shot could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

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I am installing on a brand new HP PC with Win 7/64. I have already deleted all CAPS DBs and still no progress. Has anyone been successful in installing this in Win 7/64 or am I just screwed and need to fork over anothetr grand right now to my Adobe masters? Their support facility dumped me here...
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Problem solved. Mine was a new machine and came with Adobe premiere elements 10 installed. I went into program/adobe/adobe elements 10 directory and found a caps.db file. Renamed to xcap and wallah….cs 4 installed no problem.
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Error Message: The Installer Database is Corrupt. Please contact Adobe Customer Service.
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Awesome! That worked! Actually I searched three folders (Program Files, Program Files (x86) & Program Data) for caps.db and found:
c:\Program Files\Adobe\Adobe Premier Elements\caps.db (dated 9/2/2011)
c:\Program Files (x86)\Common Files\Adobe\Backup\caps.db
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c:\Program Files (x86)\Common Files\Adobe\caps\caps.db
c:\Program Files (x86)\Common Files\Adobe\backup\caps.db (barb.fix is still there but is only 26kb vs 3291 kb for the new caps.db)
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ezondaeye, This should help. http://helpx.adobe.com/creative-suite/kb/error-installer-database-corrupt-install.html

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