"The instillation process has encountered an error while installing shared technologies."

Basically, when ever I attempt download Adobe Premiere Elements 11 on my Windows Vista computer, half way through a message pops up saying "The instillation process has encountered an error while installing shared technologies. Please restart your system and try again."
Each time I insert the disc, I select trial version, in case I download the full version and it no longer lets me use my serial code.
Some one said the destination folder couldn't contain more then 250 characters, so I changed its location from 'C:\Program Files\Adobe\' to 'C:\' but it still came up with the same message!
I have downloaded the new Adobe Reader 10, but this makes no difference to the process.. no matter what I've tried it always comes up with the same message.
I also turn of my anti-virus software when installing Adobe Premiere Elements. Still this doesn't do the trick. And I've restarted my computer and tried downloading it and un-downloading it multiple times!
Every time the same message comes up, and I have no idea how to fix it... Its defiantly not my memory that is a problem, as I currently have 50GB free on my OS C:\ drive.
I also have QuickTime version 7.6.9, which is apparently needed?
If you know something I haven't tried that may work, or the problem causing this and a solution to the problem, please can you notify me, Thanks!

Refer to this:
Troubleshoot installation | Photoshop Elements, Premiere Elements | Windows
Mylenium

Similar Messages

Solution: The installation process has encountered an error while installing Shared Technologies

I purchased an upgrade to Elements 11 and Premiere 11 for Windows a couple of days ago. When I tried to install, I received the following error message:
"The installation process has encountered an error while installing Shared Technologies. Please restart your system and try again."
There was an invitation to Troubleshoot using a button that downloaded Adobe Support Advisor. No joy, it didn't find any issues.
I restarted and tried to install again. Same error message. The solutions here didn`t help so I started up a chat with Adobe Support.
The TSR asked me to run Set-Up.exe in Adobe Photoshop Elements 11 Install\PSE 11\ElementsSTIInstaller. That returned an error about the path being too long. He had me try some other ideas, none worked.
The TSR then asked to do a remote session. After realizing that it would not work from the install on our server, he copied the PSE11 directory locally. He again ran Set-up.exe from the PSE 11\ElementsSTIInstaller directory. This time it completed!
After that, he ran Setup.exe in the PSE11 directory. This time, the setup completed and I was able to open Elements 11!
Hope this helps someone else who gets this error message!
Best,
John

Welcome to the forum.
Take a look at this thread: http://forums.adobe.com/message/5200642#5200642
That OP found that the problem with their installation was due to Norton running, during the installation, but there are other links, with maybe other solutions.
Good luck,
Hunt

The installation process has encountered an error while installing Shared Technologies. Please resta

I have tried all the remedies suggestted by Adobe and can not complete and install of the Adobe Premiere Elements 11 and Photoshop Ellements 11. I had installed a trial prior to purchase. Placed the software on an older computer WXP and fpound it was too slow. Tried to install both packages and can't get beyond the Shared technologies error.
When I use the Adobe support program it is listing things like CS6 (which I don't have) and tell sme to restart or when I retry it will fail and rollback the install. I even tried stopping the processs one time to get it to install over top and it uninstalled. My purchase was a download. I just re downloaded and it still is giving me those errors.
Please advise, thsi softawre is useless unless I can install it.

Welcome to the forum.
Take a look at this thread: http://forums.adobe.com/message/5200642#5200642
That OP found that the problem with their installation was due to Norton running, during the installation, but there are other links, with maybe other solutions.
Good luck,
Hunt

The installation process has encountered an error while installing shared technologies. Please restart and try again.

Tech people at the company can't fix. Laptop is fine. Staples.com is source of download of Adobe Primier 12, they say to contact Adobe.

Install rollback and Shared Technologies | Windows

How to solve the error " The installation process encountered an error while installing Shared Technologies.

I had bought the adobe photoshop elements 12 online and I am not able to complete my installation although i tried many times . An error "The installation process encountered an error while installing Shared Technologies. Please restart your computer and try again" occur

Photoshop Elements 12 fails while installing sh... | Adobe Community

Trying to install photoshop elements 11 and keep getting the same error message: "The installation process encountered an error while installing shared technologies."

Trying to install photoshop elements 11 and keep getting the same error message: "The installation process encountered an error while installing shared technologies."

Medops20 please see Install rollback and Shared Technologies | Windows for information on how to resolve the current error.

Installation Process Encountered and Error while installing Shared Technologies

I get the following error "Installation Process Encountered and Error while installing Shared Technologies" while installing Adobe Photoshop Elements 11

Medops20 please see Install rollback and Shared Technologies | Windows for information on how to resolve the current error.

I keep getting installation process encountered an error while installing shared technologies?

I keep getting installation process encountered an error while installing shared technologies?

See if the Shared Technology Error section here helps any:
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

Error while installing shared technologies

I just purchased Photoshop 11 from download services at Amazon. In the middle of installation, I get error "error while installing shared technologies. Please restart your system and try again" in Windows 7 professional, 64 bit.
I tried this.
1. restarted system, change drive/folder multiple times
2. In the installation folder went to
....\PSE 11\ElementsSTIInstaller folder and ran setup. It installed shared technologies (whatever that means). Then tried installing. Same error.
3. Cleaned up all Adobe products and tried installation again. Same error.
Any help apprciated.
Thanks!
Here is the log for installation.... On support pages, they ask us to review that...can someone?
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 4.2.4.0
Win OS version: 6.1.1.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
Create Required Folders
Assuming install mode
::START TIMER:: [Bootstrap]
Perform Bootstrapping ...
:: END TIMER :: [Bootstrap] took 1588.72 milliseconds (1.58872 seconds) DTR = 2021.75 KBPS (1.97437 MBPS)
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 2.33276 milliseconds (0.00233276 seconds) DTR = 58300.1 KBPS (56.9337 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller
Updating media info for: {0449467E-102A-4514-9F4D-91BCEE129390}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All-160512123011\Install.db
Updating media info for: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeXMPPanelsAll\Install.db
Updating media info for: {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All-x64\Install.db
Updating media info for: {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All\Install.db
Updating media info for: {98CE8819-87AA-4814-8167-ADDDD513485F}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\PSE11STIInstaller\Install.db
Updating media info for: {D1B83970-7269-48BE-8B0E-5120D9327E52}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeAPE3.101-mul\Install.db
Updating media info for: {F6F5021E-0548-43C1-82CC-C5C7A6906585}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All\Install.db
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,4.2.4.0]
----------------- CreatePayloadSession: machine is x64 ---------------
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: 1 (0,2)
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: 2 (0,0)
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: 3 (0,1)
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: 3 (0,1)
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: 4 (1,1)
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: 4 (1,1)
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: 5 (4,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Ignoring deployment input for the INSTALLDIR: marked as fixed
Setting property "installLanguage" to: en_GB
Attempting to find the selected language in the set of available payload languages
Setting property "installSourcePath" to: E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller
Overwrite property "userASUPath" to: C:\Users\Myp\AppData\Local\Adobe\OOBE\PDApp
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 is: false
Action string for {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 is none
Value returned on lookup of payload: {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 is: false
Action string for {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 is install
Value returned on lookup of payload: {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 is: false
Action string for {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 is none
Value returned on lookup of payload: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 is: false
Action string for {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 is none
Value returned on lookup of payload: {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 is: false
Action string for {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 is none
Value returned on lookup of payload: {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0 is: false
Action string for {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0 is none
Value returned on lookup of payload: {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 is: false
Action string for {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\PSE11STIInstaller
BEGIN InstallOperationsQueue Unordered operations
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: with operation install
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: with operation install
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: with operation install
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: with operation install
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: with operation install
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: with operation install
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: with operation install
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: with operation install
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: with operation install
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: with operation install
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: with operation install
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: with operation install
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: with operation install
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: with operation install
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: with operation install
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: with operation install
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: with operation install
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: with operation install
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: with operation install
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: with operation install
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: with operation install
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: with operation install
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: with operation install
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: with operation install
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: with operation install
END InstallOperationsQueue Ordered operations
Calling the custom action code for pre-install for payload {F6F5021E-0548-43C1-82CC-C5C7A6906585}
::START TIMER:: [Payload Operation :{F6F5021E-0548-43C1-82CC-C5C7A6906585}]
[    5808] Mon Nov 12 21:43:38 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Extracting assets...
[    5808] Mon Nov 12 21:43:41 2012 INFO
Extracting assets complete. Number assets: 1
Beginning installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All\Install.db
[    5808] Mon Nov 12 21:43:42 2012 INFO
Completing installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All\Install.db
UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{F6F5021E-0548-43C1-82CC-C5C7A6906585}.db
[    5376] Mon Nov 12 21:43:42 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{F6F5021E-0548-43C1-82CC-C5C7A6906585}] took 4002.58 milliseconds (4.00258 seconds) DTR = 101746 KBPS (99.3618 MBPS)
Updating driver data - Action: Add driver entry
Updating driver data successful. Driver entry was added. ARP estimated size 0KB
User specified overrideFile:
[    5376] Mon Nov 12 21:43:42 2012 WARN
Failed to update the csu inventory for {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 return values 12:114
[    5376] Mon Nov 12 21:43:42 2012 INFO
Calling the custom action code for post-install for payload {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0
Calling the custom action code for pre-install for payload {0449467E-102A-4514-9F4D-91BCEE129390}
::START TIMER:: [Payload Operation :{0449467E-102A-4514-9F4D-91BCEE129390}]
[    5092] Mon Nov 12 21:43:42 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Extracting assets...
[    5092] Mon Nov 12 21:43:43 2012 INFO
Extracting assets complete. Number assets: 1
CustomizedPatch property not found in database
Beginning installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All-160512123011\Install.db
Completing installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All-160512123011\Install.db
UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{0449467E-102A-4514-9F4D-91BCEE129390}.db
[    5376] Mon Nov 12 21:43:43 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{0449467E-102A-4514-9F4D-91BCEE129390}] took 1001.03 milliseconds (1.00103 seconds) DTR = 19603.9 KBPS (19.1444 MBPS)
User specified overrideFile:
[    5376] Mon Nov 12 21:43:43 2012 WARN
Failed to update the csu inventory for {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 return values 12:114
[    5376] Mon Nov 12 21:43:43 2012 INFO
Calling the custom action code for post-install for payload {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0
Calling the custom action code for pre-install for payload {D1B83970-7269-48BE-8B0E-5120D9327E52}
::START TIMER:: [Payload Operation :{D1B83970-7269-48BE-8B0E-5120D9327E52}]
[    6052] Mon Nov 12 21:43:43 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Extracting assets...
[    6052] Mon Nov 12 21:43:44 2012 INFO
Extracting assets complete. Number assets: 1
Beginning installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeAPE3.101-mul\Install.db
Setting permission for: C:\Program Files (x86)\Common Files\Adobe\APE\3.101 Group/User:Everyone Access:GENERIC_READ(Seq 3)
Completing installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeAPE3.101-mul\Install.db
UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{D1B83970-7269-48BE-8B0E-5120D9327E52}.db
[    5376] Mon Nov 12 21:43:44 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{D1B83970-7269-48BE-8B0E-5120D9327E52}] took 1003.91 milliseconds (1.00391 seconds) DTR = 19292.5 KBPS (18.8404 MBPS)
User specified overrideFile:
[    5376] Mon Nov 12 21:43:45 2012 WARN
Failed to update the csu inventory for {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 return values 12:114
[    5376] Mon Nov 12 21:43:45 2012 INFO
Calling the custom action code for post-install for payload {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0
Calling the custom action code for pre-install for payload {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}
::START TIMER:: [Payload Operation :{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}]
[    6084] Mon Nov 12 21:43:45 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Extracting assets...
Extracting assets complete. Number assets: 1
Beginning installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeXMPPanelsAll\Install.db
Completing installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeXMPPanelsAll\Install.db
UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}.db
[    5376] Mon Nov 12 21:43:46 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}] took 1003.41 milliseconds (1.00341 seconds) DTR = 6342.36 KBPS (6.19371 MBPS)
User specified overrideFile:
[    5376] Mon Nov 12 21:43:46 2012 WARN
Failed to update the csu inventory for {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 return values 12:114
[    5376] Mon Nov 12 21:43:46 2012 INFO
Calling the custom action code for post-install for payload {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0
Calling the custom action code for pre-install for payload {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}
::START TIMER:: [Payload Operation :{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}]
[    6096] Mon Nov 12 21:43:46 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Extracting assets...
Extracting assets complete. Number assets: 1
Beginning installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All\Install.db
Evaluating condition# 1(Seq 1)
Condition failed(Seq 1)
Completing installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All\Install.db
UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}.db
[    5376] Mon Nov 12 21:43:47 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}] took 994.429 milliseconds (0.994429 seconds) DTR = 21958.3 KBPS (21.4437 MBPS)
User specified overrideFile:
[    5376] Mon Nov 12 21:43:47 2012 WARN
Failed to update the csu inventory for {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 return values 12:114
[    5376] Mon Nov 12 21:43:47 2012 INFO
Calling the custom action code for post-install for payload {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0
Calling the custom action code for pre-install for payload {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6}
::START TIMER:: [Payload Operation :{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6}]
[    6072] Mon Nov 12 21:43:47 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Extracting assets...
Extracting assets complete. Number assets: 1
Beginning installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All-x64\Install.db
Evaluating condition# 1(Seq 2)
Condition failed(Seq 2)
Completing installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All-x64\Install.db
UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6}.db
[    5376] Mon Nov 12 21:43:48 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6}] took 995.415 milliseconds (0.995415 seconds) DTR = 24247.2 KBPS (23.6789 MBPS)
User specified overrideFile:
[    5376] Mon Nov 12 21:43:48 2012 WARN
Failed to update the csu inventory for {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0 return values 12:114
[    5376] Mon Nov 12 21:43:48 2012 INFO
Calling the custom action code for post-install for payload {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0
Calling the custom action code for pre-install for payload {98CE8819-87AA-4814-8167-ADDDD513485F}
::START TIMER:: [Payload Operation :{98CE8819-87AA-4814-8167-ADDDD513485F}]
[    6044] Mon Nov 12 21:43:48 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Extracting assets...
Extracting assets complete. Number assets: 1
Beginning installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\PSE11STIInstaller\Install.db
Evaluating condition# 1(Seq 1)
Condition failed(Seq 1)
Completing installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\PSE11STIInstaller\Install.db
UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{98CE8819-87AA-4814-8167-ADDDD513485F}.db
[    5376] Mon Nov 12 21:43:49 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{98CE8819-87AA-4814-8167-ADDDD513485F}] took 1001.39 milliseconds (1.00139 seconds) DTR = 71.8999 KBPS (0.0702148 MBPS)
User specified overrideFile:
[    5376] Mon Nov 12 21:43:49 2012 WARN
Failed to update the csu inventory for {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 return values 12:114
[    5376] Mon Nov 12 21:43:49 2012 INFO
Calling the custom action code for post-install for payload {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0
No operation. We're done:
Updating driver data - Action: Remove driver entry
Updating driver data successful. Driver entry was added. ARP estimated size 360460KB
[    5376] Mon Nov 12 21:43:51 2012 INFO
Successfully installed 7 components:
- Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All
- Adobe XMP Panels CS5
- Photoshop Camera Raw for Elements 11 (64 bit)
- Photoshop Camera Raw for Elements 11
- PSE11 STI Installer
- Adobe Player for Embedding 3.1
- Camera Profiles Installer
Total components repaired: 0
Total components removed: 0
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 14622.7 milliseconds (14.6227 seconds) DTR = 34338.6 KBPS (33.5338 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 0 error(s), 7 warning(s)
----------- Payload: {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 -----------
WARNING: Failed to update the csu inventory for {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 return values 12:114
----------- Payload: {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 -----------
WARNING: Failed to update the csu inventory for {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 return values 12:114
----------- Payload: {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 -----------
WARNING: Failed to update the csu inventory for {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 return values 12:114
----------- Payload: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 -----------
WARNING: Failed to update the csu inventory for {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 return values 12:114
----------- Payload: {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 -----------
WARNING: Failed to update the csu inventory for {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 return values 12:114
----------- Payload: {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0 -----------
WARNING: Failed to update the csu inventory for {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0 return values 12:114
----------- Payload: {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 -----------
WARNING: Failed to update the csu inventory for {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 return values 12:114
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
Exit Code: 0 - No error.
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Message was edited by: shreedt8841

I don't have any documents from Microsoft or Adobe to offer but you may want to review the following couple of links:
http://www.itechtalk.com/thread3595.html
http://geekswithblogs.net/renso/archive/2009/10/21/how-to-set-the-windows-path-in-windows- 7.aspx
They both seem accurate to my knowledge. If you can afford the space you may also want to try temporarily installing to the default location. This would help further determine if the customized location is what is causing your difficulties.
One of our community members Mylenium has also wrote a useful blog on the topic of installing on a SSD. You can find the relevant blog at http://myleniumerrors.com/installation-preparations/.

Trying to re install PSE 11 and keep getting error while installing Shared Technologies

Trying to re install PSE 11 and keep getting error while installing Shared Technologies

Try this link first:
<Install rollback and Shared Technologies | Windows>
It is for the Windows system but if you are using Apple MAC then you'll have to wait until Barbara is here later today.

Help with installation problems for PE 12; error while installing Shared Technologies. Suggestions?

Help. I've tried to install PE12 multiple times without success due to shared technology installation failure. The install gets right to the end and then fails when trying to launch and uninstalls. Per the help suggestions, I downloaded the ASA, which identified no problems.
Very frustrating.
Any suggestions for someone who is not too tech savvy?
Thanks.

In Windows what has always worked for me is ending any already running PSE/PRE processes from previous or current versions - look for anything with 'Elements' in the name, and 'dynamiclinkmanager.exe'. Then I run the setup program by right-clicking and selecting 'Run as Administrator'. This runs the setup program with even higher privileges than a user account with Administrator privileges.
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

Error while installing Shared Technologies Elements 12

I have just downloaded my purchase of Elements 12 and tried to install twice. I've read through the troubleshooting pages and still can't work out how to fix this.
I am getting the error messages and have included them below
Can someone please help me fix this.

Hi sunny_hell,
Please navigate to C/Program Files(X86)/Common Files/Adobe/OOBE and rename it to OOBE.old.
Perform selective startup and try installing again: http://windows.microsoft.com/en-in/windows-vista/run-selective-startup-using-system-config uration.
Refer the kb: http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html#main_Error__Below_mentioned_applications_have_failed_to_install__Shared_tech nologies_ in case of further issues.
Regards,
Romit SInha

I keep getting "The MSN Toolbar has encountered an error. Please close all browser windows and start the browser again(Error code: 400)"

This error pops ups after I have mozilla loaded for a few minutes.

I tried installing (again) Premier Elements this morning after starting up my Win 7 PC. I did install some Windows (optional) updates and deleted several files suggested in "troubleshoot" when I got the same error mesage. The files/folders I deleteed before trying the install again are Cache, PDAppFlex.swf, and PDAppFlex-app.xml.
This lastest installation attempt resulted in the name error message I have gotten a dozen times, "The installation has encountered an error while installing. Please restart system and try again". The hangup always occurrs around the same spot while installing shared technologies. Maybe this info helps?

Error on installing Shared Technologies while installing PS11

Am getting "error while installing Shared Technologies.." while installing PS 11. I uninstalled the antivirus but got the same error message. Does anybody know how this can be fixed or what I should do now? Thank you so much..

Hi Newbie Me,
Please follow the mentioned kb: http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html .
If still the same issue then rename OOBE from the given location and try installing again:
Win:C/Program Files(X86)/Common FIles/Adobe/OOBE and rename it to OOBE.old
Mac: /Library/Application Support/Adobe/OOBE and rename to OOBE.old.
Regards,
Romit Sinha

What do I do now that Photoshop CC has encountered an error while trying to upgrade. Suggesting retry does nothing. The numbers (49) appear, but I don't know what that signifies. Help?

What do I do now that Photoshop CC has encountered an error while trying to upgrade. Suggesting retry does nothing. The numbers (49) appear, but I don’t know what that signifies. Help?
It is recommended that I ask for help, which put me here. What I really need is some customer service — not a chat room!

If Windows :
Quit Creative Cloud desktop application .
Launch Photoshop cc 2014 application from C: > Program Files > Adobe Photoshop CC 2014 .
Once launched , click on Help menu in Photoshop cc 2014 and select Updates option .
It should update.
If Mac:
Quit Creative Cloud desktop application .
Launch Photoshop cc 2014 application from Applications folder:
Once launched , click on Help menu in Photoshop cc 2014 and select Updates option .
Let me know if you face any error .
Error 49 occurs while updating the application , when Creative Cloud app does not have reference / Access to installed CC app, so that it can apply updates for the same .
You can try to update from CC app like Photoshop itself and check.

"The instillation process has encountered an error while installing shared technologies."

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