The internal html viewer is not working in coldfusion builder 2.

It is so frustrating how hard this is. I finished setting up coldfusion and coldfusion builder 2 with an apache local webserver and was hoping to make use of the internal html viewer but it won't come on! All I see is a blank grey page with no content. After creeping around the forums for a while it seemed that the simplest solution was to use the internal coldfusion server so I uninstalled everything and did just that, reverting my administrator page to http://localhost:8500/CFIDE/administrator/index.cfm (working and launchable from the IDE), placing my webroot at C:\ColdFusion9\wwwroot and with all the folders in their right place. The server is running ok and when I launch the run as "coldfusion administrator" option to run my index file, it succesfully opens the external browser and displays the page.
I have the same setup on my desktop at home, the same files, installation, everything! and it works but not on my laptop. I followed Ben Forta's instructions to a T and yet I still am not getting the html preview. I even tried to hard code the absolute url in the html preview settings and still nothing but that annoying grey.
Is this a bug? There doesn't seem to be anything about it in the bug reports. It is quite infuriating how something that seems so miniscule could be such an annoyance. I have already gotten quite used to the preview pages and coldfusion and I would prefer to code that way rather than making use of dreamweaver which I feel I am being forced to use, but at least it's consistent.
Please if anyone could provide some answers and help I would really appreciate it! I have only so much hair left!
Thanks!

Perhaps others may recognize and resolve this for you. I and others here often can and do offer quick solutions to many problems. And I can appreciate that it’s reasonable to think that something so simple should just work. But in this case I think are simply too many variables that could explain why things are not working for you. And while I can also appreciate that you will prefer to get a solution for free if anyone can offer it, I just can’t even begin to offer all the possible problems and solutions, at least by email, in this case. Again, maybe someone else will make a quick connection.
But I will point out that if you’re willing to pay US$75, I offer a service of remotely troubleshooting any one CFBuilder problem for that fixed price. Hopefully I might help you solve it quickly (when I can see exactly what’s going on in your environment), but you will not pay if I don’t solve the problem in up to 2 hours effort. If you may be interested, see www.carehart.org/consulting/ for more, and if you want to set up a time to get together (over the web), drop me an email at [email protected]
Finally, please note that I don’t often point out this service here on the forums. I generally just offer suggestions (sometimes lengthy ones) without any commercial expectation, so please don’t regard this as me engaging in “abusive unsolicited commercial email”. I’m just offering a possible solution, given the OPs sincere challenge in solving things.
/charlie

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