'The ipad could not be restores. The device cannot be found'

Hi,
We have a with an ipad3 which could not install ios7 properly. It came up with a sign saying plug your ipad into iTunes, so we did and it started 'Extracting Software'. Once it finished it said 'The iPad "iPad" could not be restored. The device cannot be found'...
Does anyone know how to solve this problem?

Force iPad into Recovery Mode. Follow step 1 to 6 very closely.
http://support.apple.com/kb/HT1808
Note: You may have to repeat the above a few times.

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  • HT1414 the ipad could not be restored  the device cannot be found

    Trying to restore ipad but keep getting message  the ipaf could not be restoted.  the device can not be found

    http://support.apple.com/kb/HT4097 <--- unable to restore
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    2) Make sure you have no pending software updates on your computer.
    3) Make sure you are running on a usb 2.0 port.
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  • I try to restore ipad to ios 7.0.4 but the tunes show error ,the ipad could not be restore because the firmware file was corrupt, i have the latest update from itunes and windows and i turn off antivirus and firewall and the error is the same , what i do?

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    Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device.  To troubleshoot this issue please follow the directions below.
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    Hello, I ran into the following error message "the iPad could not be restored. An unknowed error occurred (1)" while I was updating my iPad1. Then, I tried to restore it several times on different computers, but always got the same message. I went to the apple store, and they basically suggested me to buy a new one. My iPad is just one year and 3 months old. What should I do? Thanks

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    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
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    http://support.apple.com/kb/ht1808
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    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
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  • HT201210 what should i do when message say the ipad could not be restored. an unknown error occured (2003)

    what should i do when message say the ipad could not be restored. an unknown error occured (2003)

    http://support.apple.com/kb/TS3694#error3194
    Unable to contact the iOS software update server gs.apple.com
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    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
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  • HT201210 The iPad could not be restored - An unknown error occures (-1)

    Attempting to upate to iOS6 - update failed - messsage received was to restore the iPad - this process went as far as "restoring iPad firmware where it stopped and resulted in the message - "The iPad could not be restored - An unknown error occures (-1)" Went through all the recommended trouble shooting steops but the problem repeats each time.

    Well, I did not think much about Hardware Error (1) becuase it had never happened to me.  Well, over the weekend, I decided to upgrade my iPad 2 32gb Wifi-CDMA to iOS 7.0.6.  I first attempted this OTA, not just once, but several times.  The device would download the software, began the process, reboot and began to apply the update.  It would reach about 60 percent and fail.  After the failure, the iPad would recover and reload the current 7.0.4 iOS.  It would then inform me I had an update.  Each time, I would try to apply the update OTA.  Each time, it would fail.  So, I tried to  complete the update via iTunes.  Well, each time, the process would get to 60 percent and fail.  iTunes would produce an error 3014 or error 1.  Looking through the logs, the problem would fail loading the firmware, and more specifcally, isolated to the modem.  I eventually tried so many times, I bricked my iPad.  I had it in recorvery mode and could not get out of it.  I read through all of the forums and the stories about driving to Apple stores, visiting the Genius Bars, calling Apple Support etc.  They all resulted in the samething, a hardware error of some kind.  Since I have taken hundreds of these iPads apart and repaired them, I figured that this one would get a new set of batteries and a logic board.  But before I decided I would do that, I tried to update and restore using several different cables, tried a desktop computer, two windows laptops, and a macbook pro and a macbook air, of course all with the same result.  So, knowing that iPads are built case down and that all of the connectors are either vertical or horizontal and that most of the horizontal connections are ribbons, I decided to try reseating all of the vertical connectors.  Know, before you read on, I would like to add a disclaimer to not try this at home or even try it at all, but I will tell you, it worked. 
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  • HT201210 I am trying to restore software on my iPad which is connected to my PC with iTunes when i'm in recovery mode a warning comes up "The iPad could not be restored an unknown error occurred (1604) I have followed all suggestions  but still my iPad is

    I am trying to restore software on my iPad which is connected to my PC with iTunes when i'm in recovery mode a warning comes up
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    When I restart my iPad the connect to iTunes comes up and stays on until it shuts down again, I have read a report from Apple support suggesting I reinstall iTunes so I might try that again and also your suggestion which i shall also try, but thanks again - rg1547

  • HT201210 My iPad is not recognized by Finder or iTunes when it is plugged into the computer.  i ran the Restore sequence and got an error message stating "The iPad could not be restored.  An unknown error occurred (1611).  Can this be fixed?

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    iTunes: Specific update-and-restore error messages and advanced troubleshooting - http://support.apple.com/kb/TS3694 - relating to iPad, iPhone, iPod touch, iTunes
    Security software issues covered in: iTunes: Troubleshooting security software issues - http://support.apple.com/kb/TS3125

  • HT201210 I am stuck with "The iPad could not be restored because the firmware file was corrupt" message.

    Hi
    I have an iPad mini and it was on iOS 6.1.3, my friend came and he said that he knows how to install iOS 7 for me. I gave it to him and he tried to install it, but apparently he failed to do so and an "Activation Error" is appearing on the screen now asking me to register in the developers program.
    Now, we are trying to restore it back to iOS 6.1.3 using iTunes, the software downloads well and it starts restoring but that I keep getting this error message "The iPad could not be restored because the firmware file was corrupt.".
    I am sure that the file is not corrupted because it's downloaded via iTunes regular download and it's not from an outside source.
    I am stuck with this now and my iPad is useless this way.
    Please any suggestions ?

    basselsamo wrote:
    Please any suggestions ?
    Yes, don't download Beta Software that you have no business or legal right to download and quit taking bad advice from friends.
    Now to maybe get you out of the restoring jam, the only thing that I can think of that might work is to use recovery mode, unless you already tried it and it didn't work.
    You can read about it here, but the instructions are posted below.
    http://support.apple.com/kb/ht4097
    Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
    Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
    If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
    While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
    Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
    If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
    Use iTunes to restore iPad.

  • My ipad mini is stuck in dfu mode trying to restore it with ios 7.0.2 it completes the bar(restoring ipad software) then it gives me the ipad could not be restores. an unknown error occured(14)

    my ipad mini is stuck in dfu mode trying to restore it with ios 7.0.2 it completes the bar(restoring ipad software) then it gives me the ipad could not be restores. an unknown error occured(14)

    Are you using a valid Apple charger that came with the iPad?
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    Verify all of the above, and correct. If the iPad still cannot hold a charge, consider taking to an Apple Store, or authorized service provider to evaluate it.

  • The iPad could not be restored. an unknown error occurred (-50)

    My 11 year old kid was playing with the app tap zoo, the ipad sudeny went of. Since then every time we turn it on it takes more than usual to get too to startup, it then asks for the process of activation. When I tried to sync it with itunes for a restore the screen informed "We're sorry, we are unable to continue with your activation at this time. please try again later, or contact costumer care" it also informs "the ipad could not be restored. an unkown error ocurred (-50)"
    I appreciate any info or recomendations you guys may give me. Thanks.

    error 50 http://support.apple.com/kb/TS3694#error50

  • HT201263 my iphone is unable to restore or update, it says the iphone could not be restored. this device isn't eligible for the requested build.

    my iphone is unable to restore or update, it says the iphone could not be restored. this device isn't eligible for the requested build.

    sounds like your phone was jailbroken.  If this is the case, you're hosed.

  • HT201210 The iphone could not be restored.This device isn't eligible for the requested build

    Can anyone help me in restoring my iPhone .
    1) I updated my iPhone to iOS6 wirelessly and for some reason it stucked in Recovery Mode loop.
    2) I tried everything to came out of Recovery Mode loop but nothing worked.
    3) I don't have any backup so now im just trying to Restore/Update(i know i'll loose all my data ) As i just want my phone to work.
    4) The latest iOS6 image is downloaded with iTunes version is 10.7.
    5) But every time i try to restore it just stucks with the message."The iphone could not be restored.This device isn't eligible for the requested build."
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    were you running a beta version of the software before updating?

  • HT201413 My ipad 2 will not work. I tried to reset it many times. Nothing. I plugged it into my computer and followed directions so itunes would show up. Tried to restore (bummer to lose everything!) The ipad could not be restored due to an unknown error

    My ipad 2 will not work. I tried to reset it many times. Nothing. I plugged it into my computer and followed directions so itunes would show up. Tried to restore (bummer to lose everything!) The ipad could not be restored due to an unknown error (code 9). Any help?

    Found this thread by searching the forum. I hope it helps.
    https://discussions.apple.com/thread/5471311

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