The iPhone 6 I returned is still showing up in iCloud under "My Devices"
I received a replacement iPhone 6 from Apple. Before I sent back the screen-shattered iPhone 6 I made sure to turn off the "Find My iPhone" feature but for some the screen-shattered iPhone 6 is still showing up under the "My Devices" section on iCloud.com. I can't figure out how to remove it, any help will be greatly appreciated!
I don't mean to be a "doubting Thomas", but did you actually try every single troubleshooting step in the Windows support article - and I mean everything? There are so many things to try that it could get frustrating going through all of that with reinstalling device drivers, restarting the AMDS, uninstalling all of the iTunes and QuickTime components and reinstalling and so on.
My point is that if you did and your iPad is brand new like it appears to be, contact Apple. You get free phone support for 90 days. Let them guide you through it.
Similar Messages
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I've transferred my old no to my new iphone 5, but it is still showing the original number in my contacts. How do I change this?
Skip the iCloud sign in for now.
Once you reach the home page, go to settings and sign out of FaceTime and Messages. This should also sign you out of iCloud.
Go to iCloud in settings and sign in with the correct Apple ID.
If that does not work
Skip the iCloud sign in
Go to Apple ID.apple.com and sign in
Change your Apple ID to the old one
Delete iCloud account on your device with the old Apple ID and the same password.
Go back to the website, change your Apple ID back to the current one. You will receive an email to verify the account. Verify first.
Sign into iCloud on your device with the correct Apple ID and password -
How do I delete an old iPad from my iCloud? I have restored the iPad to its factory settings and linked my new iPad however the old one is still showing in my iCloud.
Hello Erin,
You can and it depends on what you are referring to. For example, are you wanting to remove you old iPad from the Find My iPhone feature, you can do that at iCloud.com and the steps for that are in the first article. If you are wanting to delete an old back up, then check out the second article to walk you through those steps.
iCloud: Remove your device from Find My iPhone
http://support.apple.com/kb/ph2702
Manage your iCloud storage
http://support.apple.com/kb/ht4847
Regards,
-Norm G. -
Hi! I tried to delete an app on my iphone 6 plus and it still shows as a phantom app using 1.4G, according to my numbers i should have almost 4G free, no matter what i delete i shows 0MB Free On usage
THanks! Yesterday i had also that issue, i found out an corrected it, the appthat is takin the most is Asphalt 8 1.4G, i've tried to delete it but it continues to appear as NULL app taking the memory space, there are another 2G's that i cannot see, if i add all my apps and Asphalt 8 (NULL) i should have 3.4G of free memory, but in usage it shows 0MB
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I not so recently changed my email adress I associated with my Apple ID and my iCloud ID. My old email still shows up for iCloud, and won't let me change it to my new email. When I try to delete it and replace it with the proper email, it wants my password, which it won't accept because it's an invalid username.
I had this same issue and got it resolved very simply when I contacted Apple SUpport
Go to https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ and sign into your infomation
> Go to Manage apple id and primary email address
> Change it to the old apple id that your device is asking for
> Save changes
> Go to Settings > iCloud and sign out of the infomation
> Go back to https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
> Change it back to the correct apple id
> Go to the email address adn reverify the apple id
> Sign back into iCloud on your device
> Smile
Article to back up my statement http://support.apple.com/kb/TS5223 -
How do I clean up mail in my icloud? I have already deleted old mail (from all my e-mail accounts) on all devices, and emptied the junk & deleted files, but it still shows that I am at max on my icloud. What do I do to free up space? (photos & apps do not take up that much room). When I go to manage storage on any device & it will display how much room each program or app is using, it still shows that my e-mail is taking up the most room. Is there a way to actually log on to the icloud server to manage what it stored there? If so, how do I do it? Also, on a related subject, why does my mail not sync accross all devices? ie. when I delete an email on one device, why do I still see it on all my other devices? How can I change this?
I have an iphone5, ipad2, ipod 4th gen, ipod 3rd gen, all running on my same apple id - but I have a PC not a Mac home computer - is this part of the problem? Looking to upgrade to a Mac sometime this year...
Thank-you for the help!beckyfromoz wrote:
I do have the Time Capsule and spoke to Apple Care here in Sydney about it yesterday. They told me my mail is not backed up there unless I create a special folder. I just tried ringing them again but Apple Care is closed today...
Mail is backed up automatically. If you make backups automatically, open Mail application and then, open the Time Machine app (in /Applications/Utilities). You will access to the Time Machine interface, and you will be able to see all your mails of all the backups you have, and you will be able to restore them. It means that your mails are backed up onto the Time Capsule -
I had all my iTunes music backed up onto a hard drive; but the hard drive was stolen along with all the files I backed up onto it. However, the songs I had in iTunes still show up (I just can't play them.) If I were to use iCloud, would it still take those songs and let me listen to them (and maybe re-download them?) Or am I out of luck?
Open iTunes, go to the iTunes Store, and then go to Purchased on the right hand side under Music Quick Links.
You can re-download all the songs, apps, or books you have previously purchased.
I'm not sure if this is a requirement, but just in case, make sure you download the latest version of iTunes (v10.3) too. -
Hello. I just got the iPhone 5s today and I did a restore from icloud to it but none of my apps transferred. I checked on my computer and only Facebook and candy crush show up. How can I get them back?
Try restoring the backup again. Your apps and other purchased media should have been restored from your backup if they were on your old phone when you backed it up.
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I had a trial version and my purchased the full version but it is still showing trial version
I had a trial version and my purchased the full version but it is still showing trial version
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
or
Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html -
My iMac seems to have frozen during the update- how long should I expect the update to take? The 'installing software update' bar is still showing itself working but has been stuck in the same position for over an hour. Any thoughts?
Update2: There is something very wrong with wireless on mountain lion recovery. I don't know what the problem is, but this link may explain:
http://osxdaily.com/2012/08/10/os-x-mountain-lion-10-8-1-beta-released-for-dev-t esting-may-include-wi-fi-fix/
Wireless recovery would start out with over 25 hours estimated and kept on failing. It turns out to be a two step process of downloading a few Mbytes then a 4Gbyte .dmg file, but I couldn't even download the Mbyte file. I bought the thunderbolt to gigabit ethernet adapter, plugged it in, restarted recovery and download of a little more than 4Gbytes took less than an hour. My limiting factor was probably comcast home internet rate of 12Mbps. The wi-fi wireless connection should be able to do over 100Mbps, so wireless shouldn't be much slower than wired, except wi-fi wireless is broken. Now that ML is installed and updated, wi-fi seems fine now, as I am using it right now, but I haven't tried downloading a big file yet.
Don't use wi-fi wireless for Mountain Lion recovery. -
I live in California but will be in New York next week during the launch of the iPhone 5. Will I still be able to "upgrade" even though I'm from another state? I ask because my dad had problems doing this for the iPhone 3GS launch. He waited in line all day, finally got in the store and they told him it it not possible to upgrade if you reside in another state. I'm really hoping things have changed.
Based on your Dad's experience, I wouldn't rely on what you hear here. I'd call your carrier & the store you plan on going to.
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I have enabled iTunes and App Store fingerprint authentication on the iPhone 5s. However I still receive a prompt for my Apple ID password vs my Fingerprint. Any way to resolve this?
Ok thanks - that explains it:
From the Apple article: "
Note: Touch ID cannot be used for purchases if Require Password in Settings > General > Restrictions is set to Immediately."
Not sure why - but clearly intentional. -
I am trying to connect my printer, canon MG3170, it has been connected to the same WIFI network, but I still showing "no airprint printers found". I have tried to restart the printer few times but still the same. Please help, thanks (Dhoni-Singapore)
power everything off printer & router.
re-boot ipad.
Press and hold the Sleep/Wake
button until a red slider appears, then drag the slider. Then press and hold the Sleep/Wake
button until the Apple logo appears. page 128 iPad user manual.
more details on re-booting:
http://ipad.about.com/od/iPad_Guide/ss/How-To-Reboot-Your-iPad-Power-Off.htm
power on router then printer then ipad
Cross your fingers.
Robert -
When I view photos on my devices some are not oriented correctly. I used Picassa to turn all photos upright and then copied those photos into the upload file but they are still not corrected when viewed on my devices (ipads)
Generally I would not use Facebook for sharing any photos, it compresses the photos substantially, and when you have shadows and dark colours you get visible "bands" where there should be subtle gradients, ie at sunsets and sunrises.
It sounds like you are using two methods to upload to Facebook:
1. Sharing from within Aperture, which basically syncs Facebook with your Aperture album, so any changes made at either end gets synced, hence the deletions from Albums, although the original file should still be in your library, just removed rom the album. It is like a playlist in iTunes.
2. Exporting pics and uploading to Facebook from the browser.
I am not sure how method 1 gets compressed, but I know that uploading hi-res jpegs to Facebook using method 2 results in poor quality images.
I wouldn't even bother comparing option 1 or 2, and they will both be poor images once you view them on Facebook, as opposed to viewing uploaded images on proper image sharing / hosting sites.
Your problem is not with Aperture, it is using Facebook for showing your work.
If you export pics form Aperture at high res jpegs or TIFFs your images will be fine.
If you insist to use Facebook as your way to share your work, then your workflow should be this:
1. Right click images you want to share.
2. Select Export version.
3. Export as 100% size and ensure the export settings are set at 100% quality.
4. Upload this pic into Facebook.
This will get you the best image size and resolution on Facebook.
See how you go. -
I have installed the latest version of Apple but still can't see ICloud in System Preferences- how can I fix this?
Lion is required to see the iCloud Preference Pane: this is an upgrade, not an update, and has to be paid for. If you want to install Lion, go to the Mac App Store and purchase and download it there ($29.99).
First check that your Mac meets the requirements for Lion:
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
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