The itunes store will not open on my pc or iphone, why?

Itunes store not working, any ideas?

Have you tried resetting your iPhone and making sure it's connected to a Wi-Fi network?
If the iTunes Store isn't loading on your computer, you may want to check for the LSPs listed here -> iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
If the problem on the computer isn't related to the LSP, check out this Apple article -> iTunes: Advanced iTunes Store troubleshooting

Similar Messages

  • The iTunes store will not open....-3256.....please help!!!!!!!!

    I just downloaded the 7.0 and my iTunes store will not open. It says "iTunes could not connect to the iTunes music Store, An unknown error occurred (-3256). Make sure your network connection is active and try again."
    My network connection ia active, I tried again a bunch of times, I tried restarting my computer, I read a lot of forums, and tried the tips Apple gives you. Yet the music store will not connect! Please help!!!!!!!!!
    Thank you so much!!!!
      Windows XP  

    Yeah,I have the same problem. I have this problem every time i update iTunes. Usually following tips on the forums helps but this time it's not. I haven't been able to access the music store for so long now. Can anyone help?

  • I have windows 8.1 The Itunes store will not Open I can Play song and see them but the store is not working

    The I tune Store Wont Open ????

    Here is the fix for that problem, if you're still having it.  I had the same thing happen.  Sony Singh posted this in another conversation and it worked. Just be sure to reboot after copying and pasting the file below.
    Copy QTMovieWin.dll from:  C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    to: C:\Program Files (x86)\iTunes

  • I have downloaded newest version of itunes and now the itunes store will not open the bar gets about half full and doesnt go any further and i get no messages.

    can anyone help with this issue

    Even though you're using a later version of iTunes, I'd first try the following document:
    iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store

  • HT3204 My itunes store will not open. I get a blank page. When diagnostics ran it said secure link to itunes failed. What do I do?

    Itunes store will not open. I get a blank page. When I ran diagnostics error message said secure link to itunes failed. I have internet access, have turned off my security, and I can go to explorer and get on itunes.

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes, Sync and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • My itunes store will not open.  : (  It has not worked for months.  I have tried everything!

    My itunes store will not open.  It is a blank, white screen when I click on it.  It has not worked for months.  I have installed all software updates more than once during this time and there is still no change.  I am using Mac OSX version 10.6.8 and itunes version 11.1.5.  I have tried every solution I can find on the internet.  Please help!

    Hi Abeaze,
    Welcome to the Support Communities!
    The article below will get you connected with the iTunes Store Support.  These folks can review your account with you:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933?viewlocale=en_US
    Cheers,
    - Judy

  • My iTunes store will not open

    My iTunes store will not open and I cannot figure out what is wrong

    Hey timberwind,
    Since it sounds like you're experiencing iTunes Store connectivity issues, the following articles should provide a resolution:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Welcome to Apple Support Communities!
    Take care,
    Delgadoh

  • HT203163 itunes store will not open

    Itunes store will not open/can't access the store, yet computer is authorized. why?

    Hi Liafromtx,
    I understand that you are unable to access the iTunes Store. I have found the following resource which may resolve your issue:
    iTunes for Windows: iTunes Store connection troubleshooting
    http://support.apple.com/kb/HT1527
    If the issue persists after following the above article, you may want to follow the "Windows" section of this resource:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Thanks,
    Matt M.

  • My iTunes store will not open any suggestions?

    My iTunes store will not open any suggestions?

    It does the same thing to my App Store :/ Have you solved your reason yet?

  • HT3951 My iTunes Store will not open on my MacBook

    My iTunes Store will not open on my MacBook help

    Hello there, phillipjonston90.
    Since it sounds like you're experiencing iTunes Store connectivity issues, the following articles should provide a resolution:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Itunes store will not open with AVG Family filter installed

    Itunes store will not open with AVG family filter installed

    A long shot, but make sure Safari is set to accept cookies either "Always" or "only from sites I visit". If you have cookies turned off completely, that may cause a problem.
    Regards.

  • I have itunes version 8.2 and would like to avoid downloading a newer version. The iTunes Store will not leave the page for iTunes 10. How do I fix this?

    The iTunes store will not leave the page for downloading iTunes 10. I just deleted iTunes 10 because of errors to purposely go back to version 8.2. Now I would like to keep 8.2 and not upgrade. How do I get this page to go away, or just keep 8.2? I would like to only have a version before 9.0. Please help!

    The iTunes store will not leave the page for downloading iTunes 10. I just deleted iTunes 10 because of errors to purposely go back to version 8.2. Now I would like to keep 8.2 and not upgrade. How do I get this page to go away, or just keep 8.2? I would like to only have a version before 9.0. Please help!

  • The App store will not open on my Mac....

    The App store will not open on my Mac....

    Welcome to the communities.
    We want to help you but unfortunately you have given us insufficient information.
    Please find a moment to tell us more about your machine, the model identifier, the OS version, and the total amount of RAM you have.   It also helps to know where you are, nothing specific, just the country.
    Then fill those same details in your profile for future use.
    We need this to answer questions otherwise we're just working blind.   Remember, different OS's and devices often require different answers for the same question.
    Asking questions.        Before asking your first question, learn about community etiquette, checking for similar questions and rewarding helpful members.                                      Learn more about asking questions

  • The iTunes store will not load. what can I do?

    The iTunes store will not load. What can I do?

    Create a new profile as a test to check if your current profile is causing the problems.
    See "Basic Troubleshooting: Make a new profile":
    *https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
    There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
    If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
    See:
    *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  • HT201210 Hellow every one. i just updated my iphone 5 with the ios7. unfortunately i experience different type of bugs...the most important one to me is that the itunes store do not open at all. i'm disappointed with this version of iOS.

    Hellow every one. i just updated my iphone 5 with the ios7. unfortunately i experience different type of bugs...the most important one to me is that the itunes store do not open at all. i'm disappointed with this version of iOS. my itunes version is updated and my mc version is also updated
    my question is: how can i make itues store to work? how can i go back to the previous version of ios?

    Upgrade to Snow Leopard - it's compatible with the latest version of iTunes, and still supports PowerPC applications.
    $19.99 - http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
    Snow Leopard is required if you wanted to upgrade to Lion, anyway, which you may want to in the future if the latest version of iTunes no longer supports Snow Leopard.

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