The latest version of iTunes will not work with my windows platforms. It cannot access the windows runtime library.

The latest iTunes can't access my windows (including Vista 32 & 64bit, nor Windows 7 64 bit and 32 bit versions) "Runtime" library. I've tried reloading the windows suggested .dll as well as doing a system restore and also downloaded the iTunes update and load it manually, but nothing will work. Is Apple aware of the problem and planning to release a fix, or do I have to abandon iTunes and my iPod?

Hello there, Enantiomer.
The following Knowledge Base article provides some recommendations for troubleshooting:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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    Process:         iTunes [664]
    Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
    Identifier:      com.apple.iTunes
    Version:         11.0.1 (11.0.1)
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    Report Version:  6
    Interval Since Last Report:          2013843 sec
    Crashes Since Last Report:           64
    Per-App Interval Since Last Report:  9 sec
    Per-App Crashes Since Last Report:   51
    Anonymous UUID:                      00CFBCCD-6854-4C74-A595-68122B0DF8AD
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x000000005291dcd0
    Crashed Thread:  3
    Thread 0:  Dispatch queue: com.apple.main-thread
    0   libSystem.B.dylib                       0x91849f24 strcmp + 84
    1   libicucore.A.dylib                      0x91e1378e udata_setAppData + 1777
    2   libicucore.A.dylib                      0x91e13f9c udata_setAppData + 3839
    3   libicucore.A.dylib                      0x91e30d6d ures_getKeywordValues + 3647
    4   libicucore.A.dylib                      0x91e2e431 ures_getUTF8String + 768
    5   libicucore.A.dylib                      0x91e2e5d0 ures_getUTF8String + 1183
    6   libicucore.A.dylib                      0x91e2e81f ures_getUTF8String + 1774
    7   libicucore.A.dylib                      0x91da826c ures_open + 236
    8   libicucore.A.dylib                      0x91e188f7 uloc_getISOCountries + 995
    9   libicucore.A.dylib                      0x91e18fd9 uloc_getAvailable + 299
    10  libicucore.A.dylib                      0x91e191ec uloc_getDisplayKeyword + 373
    11  com.apple.CoreFoundation                0x914a4654 __CFLocaleICUName + 68
    12  com.apple.CoreFoundation                0x914a4604 __CFLocaleLanguageName + 36
    13  com.apple.CoreFoundation                0x914a4561 CFLocaleCopyDisplayNameForPropertyValue + 881
    14  com.apple.Foundation                    0x96b32a94 -[NSCFLocale displayNameForKey:value:] + 38
    15  com.apple.Foundation                    0x96b32013 -[NSUserDefaults(NSUserDefaults) initWithUser:] + 762
    16  com.apple.Foundation                    0x96b31cc6 +[NSUserDefaults(NSUserDefaults) standardUserDefaults] + 133
    17  com.apple.AppKit                        0x982d5390 +[NSApplication initialize] + 92
    18  libobjc.A.dylib                         0x975695af _class_initialize + 380
    19  libobjc.A.dylib                         0x97569476 _class_initialize + 67
    20  libobjc.A.dylib                         0x975709bd prepareForMethodLookup + 66
    21  libobjc.A.dylib                         0x97571c60 lookUpMethod + 86
    22  libobjc.A.dylib                         0x97569417 _class_lookupMethodAndLoadCache + 40
    23  libobjc.A.dylib                         0x97568fc3 objc_msgSend + 83
    24  com.apple.iTunes                        0x00189001 0x1000 + 1605633
    25  com.apple.iTunes                        0x00188eb1 0x1000 + 1605297
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                       0x9186d382 kevent + 10
    1   libSystem.B.dylib                       0x9186da9c _dispatch_mgr_invoke + 215
    2   libSystem.B.dylib                       0x9186cf59 _dispatch_queue_invoke + 163
    3   libSystem.B.dylib                       0x9186ccfe _dispatch_worker_thread2 + 240
    4   libSystem.B.dylib                       0x9186c781 _pthread_wqthread + 390
    5   libSystem.B.dylib                       0x9186c5c6 start_wqthread + 30
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    0   libSystem.B.dylib                       0x9186c412 __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x9186c9a8 _pthread_wqthread + 941
    2   libSystem.B.dylib                       0x9186c5c6 start_wqthread + 30
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    0   com.apple.CoreFP                        0x16040292 fdjkDSAFjklaf2s + 18
    1   com.apple.iTunes                        0x00cc6891 0x1000 + 13392017
    2   com.apple.iTunes                        0x00ca71d4 0x1000 + 13263316
    3   com.apple.iTunes                        0x0018b155 0x1000 + 1614165
    4   com.apple.iTunes                        0x0018ace9 0x1000 + 1613033
    5   com.apple.iTunes                        0x00006233 0x1000 + 21043
    6   libSystem.B.dylib                       0x91874259 _pthread_start + 345
    7   libSystem.B.dylib                       0x918740de thread_start + 34
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      eax: 0x01525938  ebx: 0xb01839c9  ecx: 0x00c83232  edx: 0x014cd340
      edi: 0xb01839c4  esi: 0x5291dc9e  ebp: 0xb0184c98  esp: 0xb018398d
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       ds: 0x00000023   es: 0x00000023   fs: 0x00000023   gs: 0x0000000f
      cr2: 0x5291dcd0
    Binary Images:
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    Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.3 GHz, 4 GB, SMC 1.68f98
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 5.100.198.104.5)
    Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: Hitachi HTS545032B9A302, 298.09 GB
    Serial ATA Device: MATSHITADVD-R   UJ-898
    USB Device: FaceTime HD Camera (Built-in), 0x05ac  (Apple Inc.), 0x8509, 0xfa200000 / 3
    USB Device: Hub, 0x0424  (SMSC), 0x2513, 0xfa100000 / 2
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 5
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x821a, 0xfa113000 / 8
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x0245, 0xfa120000 / 4
    USB Device: Hub, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2
    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0xfd110000 / 3

    well done, oldgoletaboy.
    just a thought. when you do the msconfig thing again, perhaps start by doing a select startup with the itunes background processes enabled:
    Background processes installed with iTunes 6 for Windows
    .. and half the other startup items and services disabled. if itunes runs, you've ruled out 50% of the candidates. if it doesn't, you'll likely have narrowed down the problematic ones to being in the half you had enabled.

  • When I connect my iphone to my mac it says itunes will not work with my iphone cause it needs version 10.6.3 itunes,. problem is i have no idea how to down load that to my iphone when my mac will not connet to it cause it nees the down load help please

    when I connect my iphone to my mac it says itunes will not work with my iphone cause it needs version 10.6.3 itunes,. problem is i have no idea how to down load that to my iphone when my mac will not connet to it cause it nees the down load help please

    Ive got the same problem, just got my iphone unlocked, and they told me to sync it to itunes to get it permently unlocked, well everytime i plug my iphone in it says; it wont work as it needs up dating to 10.6.3, which i have already updated, but still doesnt work, so how can i get my phone unlocked?

  • When I open itunes to play content I've already purchased and while attempting to view trailers for movies in the itunes store, I receive a generic error message from windows, and I'm directed to reinstall the latest version of itunes.  Not a fix.  Help?

    When I open itunes to play content I've already purchased and while attempting to view trailers for movies in the itunes store, I receive a generic error message from windows, and I'm directed to reinstall the latest version of itunes.  Not a fix.  Help?

    after perusing other subjects with playback issues: 
    this is the fix: 
    -Launch Control Panel - Double click Quicktime, If you do not see quicktime, look on the top left side of control panel and switch to classic view. This will then allow you to see Quicktime.
    -Now click the advanced tab and click on Safe Mode GDI Only, Apply, then ok.

  • I just installed Photoshop CC 2014, but Latest version of Bridge will not work when I want to open it from PS

    Any idea why is Bridge latest version not working when trying to open it in Photoshop CC 2014 ? (French version) ? When trying, Creative Cloud app will open to ask if I want to download newest version, which I did numerous times now.
    Thank you
    Guy Deschenes
    Shawinigan (QC) Canada

    Hi Eric,
    Here's how a similar problem was resolved between PS and BR.
    The issue was confirmed by ChunXiaYang at Adobe staff and solution put in the forum discussion on June 19 (no. 13). Here's a copy:
    I have confirmed that this is a known issue before release. And the workaround is to uninstall and reinstall PS 2014. Then Bridge can be launched by selecting 'Browse in Bridge' in PS2014.
    Please try the installation, and let me know whether it works. Thanks!
    It woks just fine since I unistalled and reinstalled PS 2014.
    Guy
    Le 2014-07-17 à 1:13 PM, ericboerner a écrit :
    I just installed Photoshop CC 2014, but Latest version of Bridge will not work when I want to open it from PS
    created by ericboerner in Bridge General Discussion - View the full discussion
    I did this with a fresh install of the entire CC package. As soon as the CC packages updated, CC Bridge broke. Unistalled CC PS, reinstalled again, CC Bridge works, but CC PS updates itself again, and breaks CC Bridge.
    You know... The whole move to CC has been a massive cluster... I've struggled with the CC packages for my entire subscription year, and now I'm 1.5 month away from needing to throw down another $720 for no reason what-so-ever, just so we can Beta test your really screwed up subscription services.
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6559164#6559164
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
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    Start a new discussion in Bridge General Discussion by email or at Adobe Community
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  • I am unable to upload the latest version of iTunes.  It worked before and when prompted uploaded the newest version.  Now I'm unable to access iTunes..."Error 7 Windows Error126.  Insufficient privileges".  What do I do?

    I am unable to upload the latest version of iTunes.  It worked before and when prompted uploaded the newest version.  Now I'm unable to access iTunes..."Error 7 Windows Error126.  Insufficient privileges".  What do I do?

    Hey thomashfrompa,
    Thanks for the question. I understand that you are experiencing issues with iTunes for Windows. The following article outlines the error message you are receiving and a potential resolution:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Some Windows customers may experience installation issues while trying to install or open iTunes 11.1.4.
    Symptoms may include:
    "The program can't start because MSVCR80.dll is missing from your computer"
    "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 126)”
    "Runtime Error: R6034 - An application has made an attempt to load the C runtime library incorrectly"
    "Entry point not found: videoTracks@QTMovie@@QBE?AV?$Vector@V?$RefPtr@VQTTrack@@@***@@$0A@VCrashOnOverf low@@***@@XZ could not be located in the dynamic link library C:\Program Files(x86)\Common Files\Apple\Apple Application Support\WebKit.dll”
    Resolution
    Follow these steps to resolve the issue:
    Check for .dll files
    1. Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    2. If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    3. Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    1. Uninstall iTunes and all of its related components.
    2. Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
    3. Re-download and reinstall iTunes 11.1.4.
    Thanks,
    Matt M.

  • The latest version of iTunes did not install properly on my Windows 7 PC.  I am getting the following error message: "Service 'Apple Mobile Device' failed to start.  Verify that you have sufficient privileges to start system services." Can anyone help?

    The latest version of iTunes did not install properly on my Windows 7-64bit PC.  I am getting the following error message: "Service 'Apple Mobile Device' failed to start.  Verify that you have sufficient privileges to start system services."
    I have tried the following troubleshooting steps without success:
    Restart PC
    Uninstall iTunes and attempt to reinstall
    Verify that I am signed in as an administrator
    Download and save iTunes64Setup file, right-click, and run as Administrator
    Disable Norton antivirus software
    Any suggestions would be greatly appreciated!

    Hi Iss9243,
    Welcome to the Support Communities!
    You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue.  Hope it helps ....
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Cheers,
    - Judy

  • HT1926 hey guys,i tried to install the latest version of itunes but when i try to open it,it just comes up windows error 2 apple application support was not found,can anyone help me out and tell me what i need to do pls ?

    hey guys,i tried to install the latest version of itunes but when i try to open it,it just comes up windows error 2 apple application support was not found,can anyone help me out and tell me what i need to do pls ?

    If you run into the "another installation" message even after the reboot of the PC (which is an excellent idea by HTP ProXy), reregistering your Windows Installer Service is worth a try.
    First, launch a command prompt as an administrator. In your Start search, type cmd then right-click on the cmd that comes up and select "Run as administrator".
    At the command prompt:
    Type %windir%\system32\msiexec.exe /unregister and hit enter.
    Type %windir%\syswow64\msiexec.exe /unregister and hit enter.
    Type %windir%\system32\msiexec.exe /regserver and hit enter.
    Type %windir%\syswow64\msiexec.exe /regserver and hit enter.
    Restart the PC and try another reinstalll.

  • I am not able to download the latest version of itunes and it always show me "there is a problem whith this windows installer package. A program required for this install to complete could not be run. Contact your support personnel package vendor"...\

    i am not able to download the latest version of itunes because it show me this "There is a problem whith this windows installer package. A program required for this install to complete could not be run. Contact your support personnel package vendor" And so i cannot put new songs or videos in it...

    Repair your Apple software Update.
    Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
    If you don't find ASU in All programs, go to control panel/
    XP- add n remove Programs/highlight ASU, CHANGE then REPAIR.
    Vista or Win7 - Programs n features/highlight ASU and click REPAIR

  • Upon upgrading to Yosemite, the Pages and Numbers apps will not open (although they are the latest versions) and Keynote will not upgrade; how do I go about getting the apps to open?

    Upon upgrading to Yosemite, the Pages and Numbers apps will not open (although they are the latest versions) and Keynote will not upgrade; how do I go about getting the apps to open? Is this a common issue?

    Hi Madhattanite,
    Welcome to the Support Communities!  When did you purchase your Mac?  The first thing I would suggest is to review the information in the resource below for the Up-To-Date Program for Pages, Numbers, and Keynote.
    Once Yosemite is installed, you should have the option to Accept the Pages, Numbers and Keynote apps in the Mac App Store Purchases pane.
    Apple - Up-to-Date Program for Pages, Numbers, and Keynote
    I hope this helps ...
    - Judy

  • TS1363 i cannot connect to itunes because my 10 year "forgot" her password.  so all the restore suggestions utilizing itunes will not work...HELP!

    i cannot connect to itunes because my 10 year "forgot" her password.  so all the restore suggestions utilizing itunes will not work...HELP!

    You may need to put the iPod into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPod and re-sync its content.

  • I am trying to instal the latest version of iTunes onto my MacBook Pro, but my computer has been "configuring" the installation since 5pm yesterday and now it is 10:30am. It has never done this before. Can anybody help me out?

    I am trying to instal the latest version of iTunes onto my MacBook Pro, but my computer has been "configuring" the installation since 5pm yesterday and now it is 10:30am. It has never done this before. Can anybody help me out?

    Many thanks b Noir
    This is a copy of ONEof the keys  in the registry I changed  as told by Apple support today. I also have changed others as instructed by GEAR  software support to manually delete GEAR drivers (that I had installed but couldn't delete some of the others  they mentioned from Windows system 32. Then some bright spark at work told me I need the Gear drivers so  I downloaded the software and installed again.
    Sorry, just this minute went to insert image  and it is giving me a message saying this sort of content  is not allowed?.
    The most recent key I altered is in: HKey _local _machine. System\class - 4D36E965-E325-11CEBFC1-08002BE10318. Upper Filter data: Upper filter NTIDrvr  SiRem GEARAspiWDN.
    The GEARsoftware info about manually deleting  GEAR drive is from:
    http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:_Windows_-_Updating%2C_ removing%2C_64_bit_versions%2C_etc
    I hope you can help

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