The listbox event.changeEx is not giving proper index, when the text in the list is all in Chinese.

We have a PDF built from Acrobat Pro. There is a listbox with text in Chinese.The listbox event.changeEx is not giving proper index, when the text in the list is all in Chinese. Do we need to set any configuration for the PDFs to work with Chinese text for listbox selection event.
Something like Font or locale in adobe pro or the Windows 7 OS to be in Chinese.
Please suggest.

Please share your thoughts on the issue

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    Concise problem statement:
    We have a PDF built from AcroForm using Acrobat Pro. There is a listbox with text in Chinese.The listbox event.changeEx is not giving proper index, when the text in the list is all in Chinese. The same PDF returns index if all the text in the list is in English.
    Steps to reproduce bug:
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    Expected results: index of selected item in list to be printed"
    Was waiting for response in  https://forums.adobe.com/message/7421397#7421397.
    Please guide appropriate forum for this request.

    Please share your thoughts on the issue

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