The new 8.2 update has left me with a red itunes logo and a charger end on the screen, i cannot use the phone at all, please help
the new 8.2 update has left me with a red itunes logo and a charger end on the screen, i cannot use the phone at all, please help
Your phone is in recovery mode; connect it to a computer and use iTunes to restore it.
~Lyssa
Similar Messages
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I updated my ipod touch 5th gen to iOS 8.2 and left it but when I got back it was in recovery mode with a red iTunes logo and I plugged it into my computer to reset my ipod and it wouldn't do it what do I do?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Last night I tried to update the software on my iPhone 4. It appeared to be successful and appeared to put contact info etc. back onto the phone. However, the phone seemed to stop responding properly to touch. This morning when I tried to access my phone the passcode was not working normally. At first it was still randomly letting me in (although not sure on what basis) but now it will not accept my passcode at all. Has anyone else encountered this problem? How do I solve? Thanks.
First, has your iPhone ever been hacked or jailbroken? If so, that may explain the behavior.
If not, and if you cannot get in using your passcode, try this:
http://support.apple.com/kb/HT1212 -
I updated my ipad 2 today with ios 702 and now my ipad has crashed only showing a itunes logo and a charging cable pidtogram on a black screen, wont turn on. Any help appreciated?
iPad is in Recovery mode.
Hold the Power button and Home button at the same time, keep holding, when you see the white apple logo appear and then let both go. Let it start. -
I tried updating my iPod 5th gen to iOS 8 but it only shows me a picture of the iTunes logo and a charger at the bottom, I'm not sure what this means or what I need to do. Can someone please help me?
After restoring to factory settings/new iPod you will then have to restore from backup
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I tried updating my phone but it went to the iTunes logo and a charger logo
I tried updating my phone but it went to the iTunes logo and a charger logo
You are in recovery mode, you need to restore it through iTunes on your computer then reload your most recent backup.
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when i updated the ios the itunes logo and usb symbol appear on my screen and I cant do anything
Do what the screen is telling you to do
Connect the iPhone to your computer and restore with iTunes
Allan -
My Ipad has locked with Itunes logo and cable displayed on a black screen. Cant do anything
My Ipad has locked on a black screen with only the Itunes music logo together with an arrow and a cable white photo display. Turning it on and off achieves nothing, only the Itunes circle and cable appear each time. What can I do to rectify?
I uploaded iOS 7 and the ipad came up with a black screen with pictures of iTunes logo and power cord. It wouldn't turn off or respond to any actions. A terrifying moment. I followed some suggestions from these discussions, connected iPad to Macbook with iTunes open and prayed. It took 3 separate times to completely reset the iPad, because of several "errors" that would occur throughout the lengthy process. This necessity to completely reset my iPad (and it is very shakily alive now, I fear) was a direct result of uploading the new OS. I am furious. What is going on with Apple? I see this has happened to people for quite a while now. Good Lord.
Message was edited by: Liz with the computer genius brother Fred -
Update failed now phone showing red itunes logo and a picture of a phone cord
While I was doing and update through itunes, it failed. Now my phone is displaying a red itunes logo and a picture of a phone cord. I turned it off and back on and it is still there. Itunes, on my laptop, says "Itunes has detected an iphone in recovery mode. You must restore this iohone before it can be used with itunes." When I click ok it want to resore to factory settings
Yes, that's correct. You must restore it using iTunes. After restoring you can restore your backup from iTunes or iCloud.
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On my login page where my username is and I enter my password, there is a message someone has put there I'd like to remove, and we can't figure what setting to go to to edit it. Please help.
it's in system preferences > security and privacy > general > show a message when the screen is locked.
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I have purchased TurboTax and my MacBook is telling me that I cannot use the TurboTax I have on my Mac OS...can anyone help me?
TurboTax this year requires OS X 10.6.8 as the minimum operating system. It also requires the system be running in 64bit mode with OS X 10.6.8.
You can purchase OS X 10.6 from the Apple online store by calling them at 800-MY-APPLE, or you can order it online too. Install, run software update until no more updates are available, and you'll be at OS X 10.6.8.
See this thread to enable running in 64 bit mode. -
Help! I cannot see the Airplay symbol on any of my devices anymore! I have tried following all guides and troubleshooting, but to no avail. Just cannot use the AppleTV with any of my devices.
Thanks for the link. It didn't work at first on any of the devices but then I decided to enter a manual DNS instead of an automatic configuration. Then followed the steps again from your link and it worked.
It is not stable though as I need to reset the device for it to see the airplay. But when it is connected it stays connected for 30 minutes approx.
Any other suggestions to keep it stable would be fantastic but at least in the meantime I have a workaround.
Thanks -
I have CS 6 which requests I sign in to access my serial numbers, which I have already, and it fails to connect so that I cannot use the programs. How do I get past this, is there a direct line to customer support in the UK?
ThanksSign in, activation, or connection errors | CS5.5 and later
Mylenium -
My iPod won't sync to iTunes and has a screen with the iTunes logo and a charger
This is so frustrating.
I downloaded the latest iTunes and iOS 8.1 for my iPod Touch 5th Gen., and now it only displays a message on it with a charger with an arrow pointing to a red iTunes logo. I've tried doing just that, but for one reason or another my iPod will not connect to iTunes. I cannot do anything on my iPod but turn it off and back on, with the same message in tow. I know my iPod is connecting to my computer, since I hear the same notification tone whenever it is plugged in or pulled out, but it will not connect to iTunes. I sincerely hope my iPod is not broken. Somebody please help.Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
iTunes: Restoring iOS software
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem -
I was trying to transfer itunes to my macpro from my iphone 4 and the phone froze up with the itunes logo and a usb cord looking like its suppose to plug into the itunes.. Now my phone wont go past that screen and i cant use the phone at all... Help if you can?
Contacts are designed to be synced to a supported application on the computer or a cloud service.
Pictures taken with the device are designed to regularly be copied off the device to a computer as would be done with any digital camera.
If you have failed to use the device as designed it may be too late to recovery anything.
Is the device regularly backed up to a computer via iTunes? If so, the most recent backup (when restored to a replacement iOS device) should contain all contacts and pictures as of when the backup was created.
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