The new version of itunes will not open on my macbook. Help?

I have a Macbook that is a few years old. Recently updated the latest version of itunes and can't get it to open. Have searched forums and tried reinstalling quicktime but no luck. Help!

What happens when you try to open it? Does it seem to try to launch and then crash? Does it just not respond? Any error messages?

Similar Messages

  • HT1199 Newer version of iTunes will not open.  My music is gone.  How can I get the older version back?

    My "newer version" of itunes will not open.  How can I either get it to open or get the older version which worked fine?

    Restore the backup before you installed.
    If you didn't make a backup, at very minimum make sure your Music library isn't compromised by locating the folder you selected the music to be in (usually in Users -> yourname -> Music) and make sure there are several MB of data there by clicking once on the folder, and selecting Get Info from the File menu in the Finder.
    If you can't find it, try to locate parts of track names with Find Any File.
    http://apps.tempel.org/FindAnyFile/ 
    then determine which parent file of the .mp3 or .mpa files you have contains all of the music files by getting info under each previous folder in the folder tree.
    Once you determine which folder contains all your music, back it up using the Finder, or backup the entire hard drive using cloning software at least to two different drives or two complete copies on DVDs:
    https://discussions.apple.com/docs/DOC-1992
    You'll then want to erase and install 10.6 from the system installer you used to put 10.6 on your Mac, and run the combo 10.6.8 updater and apply the necessary security updates:
    https://discussions.apple.com/docs/DOC-3261
    Then you can install older versions of iTunes for the Mac from here, once you determine which version is compatible with 10.6.8 that you liked before by first checking which version is compatible with what you need:
    https://en.wikipedia.org/wiki/ITunes_version_history
    Once you know that, if you can't find it with Google, let us know and maybe one of us can help. Lastly reload your music in your music folder, and your other applications.

  • The new version of iBooks will not open on my iPad(3gen) after it was installed. Reinstalling makes no difference. It opens then closes right away. Any fix??

    The new version of iBooks will not open on my iPad(3gen) after it was installed. Reinstalling makes no difference. It opens then closes right away. Any fix??
    Anybody else have this problem?

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
     Cheers, Tom

  • New version of iTunes will not open says problem with QuickTime

    Followed all instructions to unload/reload QuickTime still same problem iTunes will not open due to problem with QT so removed both iTunes and QT and reloades still shows message and will not open iTunes.

    Try uninstalling the QuickTime Player application using the Windows Installer Cleanup Utility, as suggested here: http://support.apple.com/kb/HT1926.
    Also, *Verify iTunes and related components are completely uninstalled*, as suggested here: http://support.apple.com/kb/ht1925.
    Then download and install the latest version of iTunes from here: http://www.apple.com/itunes/download/

  • I just tried updating ITunes to the new version and it will not completely download and now I get an error message of MSVCR80

    I just tried updating ITunes to the new version and it will not completely download and now I get an error message of MSVCR80. Is there a problem with the new iTunes version?
    Now ITunes won't open.Help!!!

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features(Later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
    C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    and paste into:
    C:\Program Files (x86)\iTunes
    The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
    tt2

  • Just bought a new pc and itunes will not open. I have tried thto repair and reinstall but still no itunes

    just bought a new pc and itunes will not open. I have tried thto repair and reinstall but still no itunes

    Best route here is to uninstall iTunes completely using the Windows Control Panel.
    Make sure you know exactly which version of Win 7 you're running.
    Restart your computer from cold (with no iTunes).
    Go to Apple website and download the correct version for your operating system.  Install following Apple prompts.
    Once installed, close iTunes.
    Restart your computer from cold (with new iTunes).
    Start iTunes - all should be operating well!  Good luck ...

  • How do I reinstall iWeb 3.0.3?  I inadvertently opened an html file of my website and tried to open it with iWeb '09. I get a message saying "Can't open file" etc., etc. I've tried reinstalling the updated version. Iweb will not open.

    How do I reinstall iWeb 3.0.3?  I inadvertently opened an html file of my website and tried to open it with iWeb '09. I get a message saying “Can’t open file” etc., etc. I’ve tried reinstalling the updated version. Iweb will not open.

    Delete the iWeb preference file, com.apple.iWeb.plist, that resides in your Home/Library/Preferences folder. Then launch iWeb and see if it opens. 
    What happened was trying to open the html file reset the file path that iWeb saves in its preference file to tell it where to go when you launch iWeb.  Deleting the pref file and launching iWeb creates a new file and iWeb looks in your Users/Home/Library/Application Support/iWeb folder for the Domain.sites2 file it uses to create your site.
    OT

  • If you update to the newer version of itunes, will it delete the music i already have???

    can somebody help me please??  if i update to the new version of itunes, will it delete the music i already have??

    No it will not.
    The music is yours on your drive, only you, or malware or a drive crash, can delete that data.
    pLeAsE make backups of your valuable data.
    Apple makes it's easy in iTunes, File > Library > Backup to Disk   Feed it DVD-R's label and data, or use a external drive.
    Apple doesn't reinssue downloads. The music is yours you bought it.

  • The new version of iTunes does not recognize my Ipod-prior to this version, had no problem, Ipod showed up as list under the Imac library.  Now getting synch must erase setting! Help

    The new version of iTunes does not recognize my Ipod-prior to this version, had no problem, Ipod showed up as list under the Imac library.  Now getting synch must erase setting! Help

    well nobody bothered to give me a hint on what to do, maybe because the problems with the new version of iTunes are really a lot, there is an enormous amount of people out there that have all sort of different problems including mine  so I have decided to return to the previous version which works fine and wait untill the apple people come up with a decent product ....

  • Safari and iTunes will not open on my Macbook Air after Migration Assistant

    I did the Migration Assistant via wireless (from Macbook Pro TO Macbook Air) last night and it did work. However, my Safari and iTunes will not open on my Macbook Air now. The error messages are as follows:
    Safari: "Safari quit unexpectedly. Click Reopen to open the application again. Click Report to see more detailed information and send a report to Apple."
      - I tried reopening the app, restarting, and shutting down the computer. Nothing has worked.
    iTunes: "The file 'iTunes Library.itl' cannot be read because it was created by a newer version of iTunes. Would you like to download iTunes now?"
      - I clicked "Download iTunes" but then another message comes up that all my software is up to date.
    Any help is very appreciated.

    Try repairing permissions using Disk Utility.

  • My iTunes will not open, error message 13014, help!

    My itunes will not open on my Macbook Pro, everytime I try it says error message 13014, what does this mean? Thank you!

    Hold the option key while starting iTunes and create a new library. Does it start now? If so, it's something to do with your library file. Is there anything we should know about your computer such as you keeping your library on a NAS?

  • Current version of itunes will not open in windows 7 64 bit

    itunes will not open from windows 7 64 bit. It is the current version of itunes....can't sync ipad.

    Hey ArborBarber,
    I understand that you are having issues with iTunes launching on your Windows 7 machine. The following article may provide more help in troubleshooting:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/TS1717
    Thanks,
    Matt M.

  • TS3212 the new download of itunes will not run. I get a message during the process that I need to verify that I have sufficient privilege. then I get an error 126 and a missing file MSVCR80.dll. what can I do?

    I'm trying to download the new version of itunes. durig the install i get a message that I need to verify that I have sufficient privilege. Then I get a message of a Windows error 126 and a missing file MSVCR 80.dll. I've tried everything on the support site and nothing works.

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • HT1369 new version of itunes will not load getting info that itunes is not downloaded correctly

    have had itunes for several yrs attempted to download newest version but getting message that itunes is not downloaded correctly and new version will not download

    well nobody bothered to give me a hint on what to do, maybe because the problems with the new version of iTunes are really a lot, there is an enormous amount of people out there that have all sort of different problems including mine  so I have decided to return to the previous version which works fine and wait untill the apple people come up with a decent product ....

  • I downloaded the new iphoto and the upgrade and now iphoto will not open correctly anymore. please help

    I downloaded the new iphoto and the upgrade and now iphoto will not open correctly anymore. it stays on the opening screen and the message
    shows up that I must update the mediathek. If I click on update the program shuts down. How can I fix this?

    I downloaded the new iphoto and the upgrade
    Does that mean, you are running iPhoto 9.6 on MacOS X 10.10.1 Yosemite? Or are you using an older MacOS X? "New" iPhoto is relative and depends on your system.
    If I click on update the program shuts down. How can I fix this?
    Does "shut down" mean it crashes?  Then post please the error log from the error panel here - copy and paste the report into your next answer (the first 50 lines should suffice)
    Where is your iPhoto Library (Mediathek) stored? Have you moved it to an external drive, or is it still in your Pictures folder (the order "Bilder")?

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