The operation failed because of a protection agent failure. (ID 998 Details: Unknown error (0x8007620f) (0x8007620F))

I keep getting the following error when trying to run a backup:
The operation failed because of a protection agent failure. (ID 998 Details: Unknown error (0x8007620f) (0x8007620F))
Any resolution to this issue is greatly appreciated. Thank you.

Hi
First we Need some more Informations.
What are you trying to Backup?
Has it worked before?
Are there any Errors on the Agent Tab?
Are there any Errors on the affectet Server in the Event Log?
Seidl Michael | http://www.techguy.at | twitter.com/techguyat |
facebook.com/techguyat |
youtube.com/techguyat

Similar Messages

The operation failed because of a protection agent failure. (ID 998 Details: The system cannot find the path specified (0x80070003))

Hello,
We are getting the following error when trying to backup our fileserver (DPM 2012 R2) to tape.
"The operation failed because of a protection agent failure. (ID 998 Details: The system cannot find the path specified (0x80070003))"
What is interesting:
- The "Short-Term Protection" to disk runs successfully without error
- The "Long-Term Protection" to tape fails after writing ~2TB of data to a TL2000 tape loader. (Always appears to fail towards end of job with the above error)
- In the past (until roughly a month ago) the tape portion of this job was completing successfully.
The DPM logs fail to give much information around the time of error regarding any failures. Likewise windows event logs give no hint of a problem when the job fails.
Looking for any ideas that may help resolve this.
Cheers!

Hi
Has it just started happening? What rollup version are you on currently?

The operation failed because of a protection agent failure. (ID 998 Details: The semaphore timeout period has expired (0x80070079))

Recently we got this error, while backup to tape, and no idea what is it.
What cause of this error?
The operation failed because of a protection agent failure. (ID 998 Details: The semaphore timeout period has expired (0x80070079)
DPM 2010 with latest roll-up (KB2250444) | DELL Server R710 (Windows 2008 R2 SP1) RAM: 24GB PF: 36-60GB | DELL TL2000 (2 Drives) | And still struggling and monitoring... :(

Hi,
Try this workaround, increase the TcpMaxDataRetransmissions to 10 or more.
How to modify the TCP/IP maximum retransmission timeout
http://support.microsoft.com/kb/170359
Diagnostic steps when "Semaphore timeout" is hit during network transfer:
1. Check if the protected server (sender) or DPM (receiver) was under stress or inaccessible during the time of failure – from event logs from both the machines. Retry should work if the packet loss was because of either of the servers being inaccessible
or under stress for a period.
2. Check if the network between the PS and the DPM is flaky – retransmit count from ‘netstat –s’ or perfmon counters can give an idea.
3. Else contact network support engineer to diagnose the packet loss issue – netmon captures from both machines, packet route and network layout/devices will be required to start the investigation.
4. Take some performance monitor logs on both DPM and Proteted server side.
Some good and basic perfmon counters to take to see if the servers are under stress are below.
Logical Disk/Physical Disk
\%idle
• 100% idle to 50% idle = Healthy
• 49% idle to 20% idle = Warning or Monitor
• 19% idle to 0% idle = Critical or Out of Spec
\%Avg. Disk Sec Read or Write
• .001ms to .015ms = Healthy
• .015ms to .025 = Warning or Monitor
• .026ms or greater = Critical or Out of Spec
Current Disk Queue Length (for all instances)
80 requests for more than 6 minutes.
• Indicates possibly excessive disk queue length.
Memory
\Pool Non Paged Bytes*
• Less that 60% of pool consumed=Healthy
• 61% - 80% of pool consumed = Warning or Monitor.
• Greater than 80% pool consumed = Critical or Out of Spec.
\Pool Paged Bytes*
• Less that 60% of pool consumed=Healthy
• 61% - 80% of pool consumed = Warning or Monitor.
• Greater than 80% pool consumed = Critical or Out of Spec.
\Available Megabytes
• 50% of free memory available or more =Healthy
• 25% of free memory available = Monitor.
• 10% of free memory available = Warning
• Less than 100MB or 5% of free memory available = Critical or Out of Spec.
Processor
\%Processor Time (all instances)
• Less than 60% consumed = Healthy
• 51% - 90% consumed = Monitor or Caution
91% - 100% consumed = Critical
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT] This
posting is provided "AS IS" with no warranties, and confers no rights.

The operation failed because of a protection agent failure. (ID 998 Details: No more data is on the tape (0x80070450))

For the past couple of days I have been getting the following alert on my tape backups:
Cannot verify tape data.
The operation failed because of a protection agent failure. (ID 998 Details: No more data is on the tape (0x80070450))
It has completed the backup but I get this error when performing a verify or when I try and restore.
This error only occurs on the same server we backup in the protection group. The other 5 servers backup fine.
We are using DPM 2010 (3.0.8195.0)

Same here.
When I came back from vacation I found the same error in our DPM 2012.
The operation failed because of a protection agent failure. (ID 998 Details: No more data is on the tape (0x80070450))
I cannot find anything in the eventlog saying that the tapelibrary has been offline.
How can I check that?
Last nights tape-job went "almost" well, one server (VM) still has this error. (But I dont know if that depends on the fact that it had status "Missing" in hyper-v manager due to a Win-update shutdown on a host that had a misconfiguration (auto-reebot).)
I rebooted the DPM-server this morning and then I tried to manually run all tapejobs again but they get this status again.
I do not understand this error and why it suddenly appears to work again for a scheduled job but not when I trigger the job manually.
Is there not a solution for this?
/Anders

DPM failing SQL backups due to error: "the SQL Server instance refused a connection to the protection agent. (ID 30172 Details: Internal error code: 0x80990F85)

I ran across this error starting on 6/4/2011 and have been unable to find the root of the problem. In our environment, we have a DPM 2010 server dedicated to backing up all our SQL envrionment (about 45 SQL Servers total). All of the SQL
environment is backing up fine except for a SQL Cluster Application. This particular SQL Instances is part of a 6 node failover cluster with 6 SQL Instances distributed amongst them. The other 5 SQL instances in the cluster are backing
up fine; only one instance is failing. The DPM Alerts section shows this error when attempting to do a SQL backup of one of the databases on this SQL instance:
Affected area: KEN-PROD-VDB001\POSREPL1\master
Occurred since: 6/11/2011 11:00:56 PM
Description: Recovery point creation jobs for SQL Server 2008 database KEN-PROD-VDB001\POSREPL1\master on SQL Server (POSREPL1) - Store Settings.ken-prod-cl004.aarons.aaronrents.com have been failing. The number of failed recovery point creation jobs =
4.
If the datasource protected is SharePoint, then click on the Error Details to view the list of databases for which recovery point creation failed. (ID 3114)
The DPM job failed for SQL Server 2008 database KEN-PROD-VDB001\POSREPL1\master on SQL Server (POSREPL1) - Store Settings.ken-prod-cl004.aarons.aaronrents.com because the SQL Server instance refused a connection to the protection agent. (ID 30172 Details:
Internal error code: 0x80990F85)
More information
Recommended action: This can happen if the SQL Server process is overloaded, or running short of memory. Please ensure that you are able to successfully run transactions against the SQL database in question and then retry the failed job.
Create a recovery point...
Resolution: To dismiss the alert, click below
Inactivate alert
I have checked the cluster node this particular SQL instance is running on using Perfmon and the machine is nowhere near capacity on CPU, memory, network, or Disk I/O.  I have failed this SQL Application to another node in the cluster and
receive the same error (this other node has another clustered SQL application on it that is actively running as well as backing up fine). The only thing that I am aware of that has changed is that we installed SP2 for SQL 2008 about 2 weeks prior
to when the failures started to occur. However, we updated all six clustered SQL Instances at the same time and only this one is having this issue so I don't believe that caused the problem. We are running SQL 2008 SP2 (version 10.0.4000.0)
on all clustered instances along with DPM 2010 (version 3.0.7696.0) on this particular DPM server that has the issue.
One last thing, I have also noticed errors in the event log pertaining to the same SQL backups that are failing (but the time stamps are not concurrent with each backup attempt):
Log Name:      Application
Source:        MSDPM
Date:          6/13/2011 1:09:12 AM
Event ID:      4223
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      KEN-PROD-BS002.aarons.aaronrents.com
Description:
The description for Event ID 4223 from source MSDPM cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
DPM writer was unable to snapshot the replica of KEN-PROD-VDB001\POSREPL1\model. This may be due to:
1) No valid recovery points present on the replica.
2) Failure of the last express full backup job for the datasource.
3) Failure while deleting the invalid incremental recovery points on the replica.
Problem Details:
<DpmWriterEvent><__System><ID>30</ID><Seq>1833</Seq><TimeCreated>6/13/2011 5:09:12 AM</TimeCreated><Source>f:\dpmv3_rtm\private\product\tapebackup\dpswriter\vssfunctionality.cpp</Source><Line>815</Line><HasError>True</HasError></__System><DetailedCode>-2147212300</DetailedCode></DpmWriterEvent>
the message resource is present but the message is not found in the string/message table
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="MSDPM" />
    <EventID Qualifiers="0">4223</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-06-13T05:09:12.000000000Z" />
    <EventRecordID>68785</EventRecordID>
    <Channel>Application</Channel>
    <Computer>KEN-PROD-BS002.aarons.aaronrents.com</Computer>
    <Security />
</System>
<EventData>
    <Data>DPM writer was unable to snapshot the replica of KEN-PROD-VDB001\POSREPL1\model. This may be due to:
1) No valid recovery points present on the replica.
2) Failure of the last express full backup job for the datasource.
3) Failure while deleting the invalid incremental recovery points on the replica.
Problem Details:
<DpmWriterEvent><__System><ID>30</ID><Seq>1833</Seq><TimeCreated>6/13/2011 5:09:12 AM</TimeCreated><Source>f:\dpmv3_rtm\private\product\tapebackup\dpswriter\vssfunctionality.cpp</Source><Line>815</Line><HasError>True</HasError></__System><DetailedCode>-2147212300</DetailedCode></DpmWriterEvent>
</Data>
    <Binary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inary>
</EventData>
</Event>
Any help would be greatly appreciated!

Don't know if this helps or not, but I also noticed another peculiar issue that is derived from this problem. If I go to "Modify protection group", then expand the cluster, then expand all six nodes in the cluster, five of them show "All SQL Servers"
and allow me to expand the SQL Instance and show all databases; the one that is having a problem backing up, when I expand the node, doesn't even show that SQL exists on the node, when in fact, it does.
I would also like to add that the databases on this node that will not backup are running fine. They run hundreds of transactions daily so we know SQL itself is OK. Even though it is a busy SQL Server, there is plenty of available resources as
the SQL buffer and memory counters show the node is not under durress.

The document could not be saved. The server said: "The operation failed because an unexpected error occurred. (Result code 0×80020005)" Please ensure you have completed all required properties with the correct information and try again.

I am having problems saving documents back to SharePoint when any of the document properties (metadata columns) are set to be "managed metadata". The check-in/save fails with error:
The document could not be saved. The server said:
“The operation failed because an unexpected error occurred. (Result code 0×80020005)”
Please ensure you have completed all required properties with the correct information and try again.
I have seen similar threads that suggest this is a known issue with this version of Acrobat but I would like conformation from Adobe that this is a known issue and whether it is fixed in a newer version?
Adobe Acrobat version 10.1.13
SharePoint 2010

Hi quodd,,
We are sorry for the issue being faced by you. I need some information from you so that I take further steps:
1. Which Adobe product are you using Acrobat or Adobe reader- what is the complete version?
2. How are you opening and saving the PDF, the exact workflow?
Are you doing it from within Adobe Reader/Acrobat application or opening it from browser, doing changes and saving it using browser itself.
3. Can you try to save a PDF to library with Custom template and managed metadata columns using browser directly.
4. Please verify that columns name do not contain spaces or some other special characters.
Can you try to save PDF to library with Custom template and just a single managed metadata column with a simple name
Thanks,
Nikhil Gupta

Newsfeed error - The operation failed because the server could not access the distributed cache.

Recently installed SharePoint 2013 RTM, on the newsfeed page an error is displayed, and no entries display in the following or everyone tabs.
"The operation failed because the server could not access the distributed cache."
Reading through various posts, I've checked:
- Activity feeds and mentions tabs are working as expected.
- User Profile Service is operational and syncing as expected
- Search is operational and indexing as expected
- The farm was installed based on the autospinstaller scripts.
- Don't believe this to be a permissions issue, during testing added accounts to the admin group to verify
Any suggestions are welcomed, thanks.
The full error message and trace logs is as follows.
SharePoint returned the following error: The operation failed because the server could not access the distributed cache. Internal type name: Microsoft.Office.Server.Microfeed.MicrofeedException. Internal error code: 55. Contact your system administrator
for help in resolving this problem.
From the trace logs there's several messages which are triggered around the same time:
http://msdn.microsoft.com/en-AU/library/System.ServiceModel.Diagnostics.TraceHandledException.aspxHandling an exception. Exception details: System.ServiceModel.FaultException`1[Microsoft.Office.Server.UserProfiles.FeedCacheFault]: Unexpected exception in
FeedCacheService.GetPublishedFeed: Object reference not set to an instance of an object.. (Fault Detail is equal to Microsoft.Office.Server.UserProfiles.FeedCacheFault)./LM/W3SVC/2/ROOT/d71732192b0d4afdad17084e8214321e-1-129962393079894191System.ServiceModel.FaultException`1[[Microsoft.Office.Server.UserProfiles.FeedCacheFault,
Microsoft.Office.Server.UserProfiles, Version=15.0.0.0, Culture=neutral, PublicKeyToken=71e9bce111e9429c]], System.ServiceModel, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089Unexpected exception in FeedCacheService.GetPublishedFeed: Object
reference not set to an instance of an object..
at Microsoft.Office.Server.UserProfiles.FeedCacheService.Microsoft.Office.Server.UserProfiles.IFeedCacheService.GetPublishedFeed(FeedCacheRetrievalEntity fcTargetEntity, FeedCacheRetrievalEntity fcViewingEntity, FeedCacheRetrievalOptions fcRetOptions)
at SyncInvokeGetPublishedFeed(Object , Object[] , Object[] )
at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)System.ServiceModel.FaultException`1[Microsoft.Office.Server.UserProfiles.FeedCacheFault]: Unexpected exception in FeedCacheService.GetPublishedFeed: Object reference not
set to an instance of an object.. (Fault Detail is equal to Microsoft.Office.Server.UserProfiles.FeedCacheFault).
SPSocialFeedManager.GetFeed: Exception: Microsoft.Office.Server.Microfeed.MicrofeedException: ServerErrorFetchingConsolidatedFeed : ( Unexpected exception in FeedCacheService.GetPublishedFeed: Object reference not set to an instance of an object.. ) : Correlation
ID:db6ddc9b-8d2e-906e-db86-77e4c9fab08f : Date and Time : 31/10/2012 1:40:20 PM
at Microsoft.Office.Server.Microfeed.SPMicrofeedThreadCollection.PopulateConsolidated(SPMicrofeedRetrievalOptions retOptions, SPMicrofeedContext context)
at Microsoft.Office.Server.Microfeed.SPMicrofeedThreadCollection.Populate(SPMicrofeedRetrievalOptions retrievalOptions, SPMicrofeedContext context)
at Microsoft.Office.Server.Microfeed.SPMicrofeedManager.CommonGetFeedFor(SPMicrofeedRetrievalOptions retrievalOptions)
at Microsoft.Office.Server.Microfeed.SPMicrofeedManager.CommonPubFeedGetter(SPMicrofeedRetrievalOptions feedOptions, MicrofeedPublishedFeedType feedType, Boolean publicView)
at Microsoft.Office.Server.Microfeed.SPMicrofeedManager.GetPublishedFeed(String feedOwner, SPMicrofeedRetrievalOptions feedOptions, MicrofeedPublishedFeedType typeOfPubFeed)
at Microsoft.Office.Server.Social.SPSocialFeedManager.Microsoft.Office.Server.Social.ISocialFeedManagerProxy.ProxyGetFeed(SPSocialFeedType type, SPSocialFeedOptions options)
at Microsoft.Office.Server.Social.SPSocialFeedManager.<>c__DisplayClass4b`1.<S2SInvoke>b__4a()
Microsoft.Office.Server.Social.SPSocialFeedManager.GetFeed: Microsoft.Office.Server.Microfeed.MicrofeedException: ServerErrorFetchingConsolidatedFeed : ( Unexpected exception in FeedCacheService.GetPublishedFeed: Object reference not set to an instance of
an object.. ) : Correlation ID:db6ddc9b-8d2e-906e-db86-77e4c9fab08f : Date and Time : 31/10/2012 1:40:20 PM
at Microsoft.Office.Server.Microfeed.SPMicrofeedThreadCollection.PopulateConsolidated(SPMicrofeedRetrievalOptions retOptions, SPMicrofeedContext context)
at Microsoft.Office.Server.Microfeed.SPMicrofeedThreadCollection.Populate(SPMicrofeedRetrievalOptions retrievalOptions, SPMicrofeedContext context)
at Microsoft.Office.Server.Microfeed.SPMicrofeedManager.CommonGetFeedFor(SPMicrofeedRetrievalOptions retrievalOptions)
at Microsoft.Office.Server.Microfeed.SPMicrofeedManager.CommonPubFeedGetter(SPMicrofeedRetrievalOptions feedOptions, MicrofeedPublishedFeedType feedType, Boolean publicView)
at Microsoft.Office.Server.Microfeed.SPMicrofeedManager.GetPublishedFeed(String feedOwner, SPMicrofeedRetrievalOptions feedOptions, MicrofeedPublishedFeedType typeOfPubFeed)
at Microsoft.Office.Server.Social.SPSocialFeedManager.Microsoft.Office.Server.Social.ISocialFeedManagerProxy.ProxyGetFeed(SPSocialFeedType type, SPSocialFeedOptions options)
at Microsoft.Office.Server.Social.SPSocialFeedManager.<>c__DisplayClass4b`1.<S2SInvoke>b__4a()
at Microsoft.Office.Server.Social.SPSocialUtil.InvokeWithExceptionTranslation[T](ISocialOperationManager target, String name, Func`1 func)
Microsoft.Office.Server.Social.SPSocialFeedManager.GetFeed: Microsoft.Office.Server.Social.SPSocialException: The operation failed because the server could not access the distributed cache. Internal type name: Microsoft.Office.Server.Microfeed.MicrofeedException.
Internal error code: 55.
at Microsoft.Office.Server.Social.SPSocialUtil.TryTranslateExceptionAndThrow(Exception exception)
at Microsoft.Office.Server.Social.SPSocialUtil.InvokeWithExceptionTranslation[T](ISocialOperationManager target, String name, Func`1 func)
at Microsoft.Office.Server.Social.SPSocialFeedManager.<>c__DisplayClass48`1.<S2SInvoke>b__47()
at Microsoft.Office.Server.Social.SPSocialUtil.InvokeWithExceptionTranslation[T](ISocialOperationManager target, String name, Func`1 func)

Thanks Thuan,
I've restarted to the Distrubiton Cache servicem and the error is still occuring.
The AppFabric Caching Service is running under the service apps account, and does appear operational based on:
> use-cachecluster
> get-cache
CacheName            [Host]
                     Regions
default
DistributedAccessCache_1e9f4999-0187-40e8-aa92-f8308d47d6e9
DistributedActivityFeedCache_1e9f4999-0187-40e8-aa92-f8308d47d6e9
DistributedActivityF [SERVER:22233]
eedLMTCache_1e9f4999 LMT(Primary)
-0187-40e8-aa92-f830
8d47d6e9
DistributedBouncerCache_1e9f4999-0187-40e8-aa92-f8308d47d6e9
DistributedDefaultCache_1e9f4999-0187-40e8-aa92-f8308d47d6e9
DistributedLogonToke [SERVER:22233]
nCache_1e9f4999-0187 Default_Region_0538(Primary)
-40e8-aa92-f8308d47d Default_Region_0004(Primary)
6e9                  Default_Region_0451(Primary)
DistributedSearchCache_1e9f4999-0187-40e8-aa92-f8308d47d6e9
DistributedSecurityTrimmingCache_1e9f4999-0187-40e8-aa92-f8308d47d6e9
DistributedServerToAppServerAccessTokenCache_1e9f4999-0187-40e8-aa92-f8308d47d6e9

Azure Backup fails with error 0x003E6 after data transmission (Protection Agent Failure)

On a Windows Essentials 2012 Server (German) I had Azure Backup up and running for several months.
(Probably) After adding features to support Remote Access, Azure Backup stopped working.
The backup schedule executes and transfers all data, than it constantly fails with the error:
"Fehler beim Vorgang aufgrund eines Schutz-Agent-Fehlers. Wiederholen Sie den Vorgang (0x003E6)" which translates to the english "The operation failed because of a protection agent failure. Retry the operation (0x003E6)".
An update of the Backup Agent to the latest version did not resolve the issue.
Does anybody know details about this error and the reason behind it?
Regards,
Dominik

Hi Dominik,
First please check if there is any new policy was set such as a throttle for uploading data, or a firewall was enabled before the issue occurs.
There is no enough information for finding out the exact cause. Please also check if there is any error and event logs. These can be found in the Application Event log under WindowsAzureBackup.
Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Protection Agent failure error during backup to tape with DPM 2010.

DPM TechNet Forum,
We are experiencing an intermittent error when backing up to tape using DPM 2010 (with latest QFE roll-up applied).
"The operation failed because of a protection agent failure. (ID 998 Details: The device is not connected (0x8007048F))"
Any idea what could be causing this error?
Thanks in advance,
Joe

Hi,
You can try to reproduce the problem outside of DPM using some external utilities. If you have more than one drive in the library, run the test against both drives simultaneously to simulate multiple backup jobs running. If you get an error
before the tape fills you can use net helpmsg errorcode to see what the error was.
Download the DPMerasetape.zip file from the following link and extract to c:\temp folder.
https://onedrive.live.com/?cid=b03306b628ab886f&id=B03306B628AB886F%21524&sc=documents
The utilities are not that user friendly, but here are the basics.
Always Stop DPMLA Service prior to running MCT.EXE Commands.
NET STOP DPMLA
C:\> mct-x64.exe -p
Opening changer \\.\Changer0
     ********** Changer Parameters **********
         Number of Transport Elements : 1
         Number of Storage Elements : 50
         Number of Cleaner Slots : 0
         Number of of IE Elements : 0
         Number of NumberDataTransferElements : 6
         Number of Doors : 0
         First Slot Number : 0
         First Drive Number : 0
         First Transport Number : 0
         First IEPort number : 0
         First Cleaner Slot Address : 0
         Magazine Size : 0
         Drive Clean Timeout : 600
Flags set for the changer :
         CHANGER_BAR_CODE_SCANNER_INSTALLED
         CHANGER_POSITION_TO_ELEMENT
         CHANGER_STORAGE_DRIVE
         CHANGER_STORAGE_SLOT
         CHANGER_DRIVE_CLEANING_REQUIRED
         CHANGER_VOLUME_IDENTIFICATION
         CHANGER_VOLUME_SEARCH
         CHANGER_SERIAL_NUMBER_VALID
Changer can move from Slot to :
                 Slot
                 Drive
Changer can move from Drive to :
                 Slot
                 Drive
Changer is Capable of positioning transport to Slot.
Changer is Capable of positioning transport to Drive.
C:\> mct-x64.exe -d
Opening changer \\.\Changer0
Product Data for Medium Changer device :
Vendor Id    : STK
Product Id   : L180
Revision     : 030
SerialNumber : 3077520000
For MCT utility we have the -m [MOVE] command to move media around inside the library.
-m [ElemType-T] Transport# [ElemType-Source] S_lot#/D_rive# [ElemType-Destination] S_lot#/D_rive#
Get / view command syntax for –m (move) command for changer 0
C:\>mct-x64 0 -m
Opening changer \\.\Changer0
MoveMedium : mct -m t N s\d N s\d N   [Where s/d means Slot or Drive and N is ZERO based].
Some Examples:
mct-x64 -m t 0 s 0 d 0    (Using transport-0, move media from slot-0 to drive-0)
mct-x64 -m t 0 d 0 s 0    (Using transport-0, move media from drive-0 to slot-0)
mct-x64 -m t 0 s 0 s 100 (Using transport-0, move media from slot-0 to slot-100)
mct-x64 -m t 0 d 0 d 1    (Using transport-0, move media from drive-0 to drive-1)
mct-x64 -m t 0 s 0 ie 0   (Using transport-0, move media from slot-0 to IEPort 0)
Once you move a tape into a drive, use mytape commands Loadtape, taperewind, locktape, Disable hardware compression, Set block size to 65536 (64K), writeforspanning.
You need the symbolic name for the tape drive you loaded media into - look in the DPM console by clicking the tape drive and look at the details for
\\.\tape########. use that in the following command.
Mytape.exe \\.\Tape2147483638
Status: Getting the handle for \\.\Tape2147483638...Success
TapeConsole_1.0>taperewind">\\.\Tape2147483638>TapeConsole_1.0>taperewind
Status: Rewinding Tape ...Success
TapeConsole_1.0>setdriveinfo">\\.\Tape2147483638>TapeConsole_1.0>setdriveinfo
Hardware error correction [y]-Enable / [n] Disable : y
Hardware data compression [y]-Enable / [n] Disable : N   (BE SURE TO DISABLE)
Data padding [y]-Enable / [n] Disable : n
Setmark reporting   [y]-Enable / [n] Disable : n
Number of bytes between the end-of-tape warning and the physical end of the tape: 0
Status: Setting Drive Information...Success
TapeConsole_1.0>writeforspanning">\\.\Tape2147483638>TapeConsole_1.0>writeforspanning
Status: Writing onto tape...Failed !!!
Error_ID reported: 1100                 (net helpmsg 1100
= The physical end of the tape has been reached.
Number of bytes written: 983040     (Ignore bytes written, we'll get physical tape position later)
Giving up
Time taken: 15788ms
TapeConsole_1.0>taperewind">\\.\Tape2147483638>TapeConsole_1.0>taperewind
Status: Rewinding Tape ...Success
REPEAT
TapeConsole_1.0>erasetape">\\.\Tape2147483638>TapeConsole_1.0>erasetape s
Short erase / Long Erase [s/l]:Status: Erasing the tape...Success
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.

The NLS operation failed because the registry key Control Panel\International\User Profile cannot be opened. Error code is 2. Error message: The system cannot find the file specified.

H,
Since upgrading Windows server 2008 R2 to Server 2012 Standard edition, we get this repetitious critical error in the event log:
Event 1001
Op Code NLS initialization
The NLS operation failed because the registry key Control Panel\International\User Profile cannot be opened. Error code is 2. Error message: The system cannot find the file specified.
We originally found that the regional date settings after changing them in regional settings (DD/MM/YYYY) and they did not inherit properly from the upgrade but they are ok now.
I've looked at HKCU\.Default\Control Panel\International and nothing looks obviously wrong. Country codes, time & date formats are correct.
How do we ascertain the cause of this error and the specific registry key that might be problematic?

Hi,
This could be caused by firewall rules or security softwares.
http://www.tomshardware.com/forum/242579-44-hkcu-control-panel-international-opened
And in addition, the fix is worth a try.
Nothing happens when you double-click "Region" in Control Panel
http://support.microsoft.com/kb/2958845
Please Note: Since the first web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

Creating Protection Group Fails with Error:360 The operation failed due to a virtual disk service error

Hello
I'm setting up a DPM server (2012 R2) at a remote site; everything goes well with no issues until a protection group is created, at which point I get the following error;
Create protection group: Protection Group 1 failed:
Error 360: The operation failed due to a virtual disk service error
Error details: The system cannot find the file specified
Recommended action: Retry the operation.
The environment is as follows;
- Virtual Machine Running Server 2008 R2 Fully updated
- Storage Pool is an iSCSI connection Thick Provisioned 1TB GPT and shows in Disk Management with no issues.
- Have connected to Session 0 (console)
- Error log shows The provider did not receive a Plug and Play service notification for the volume. volume=10 for the VDS Dynamic Provider
Can Anyone Help?
Thanks
.Adam Langdon

Hi,
Disk defrag is initiated when a volume shrink is attempted. See if there is any problem defragging a volume and correct any problems doing that.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.

HELP! FLASH CS6 "The export operation failed because it ran out of memory"

Hey guys, really need your help on this one. I can't seem to export my flash animation video. It kept failing and prompting that "The export operation failed because it ran out of memory"
Anyone knows a solution to this. It will be very much appreciated.
Thank you very much.

Hi,
It totally depends on what's the content you are trying to export. The reason is as simple as it says. The content might be really huge that it ran out of memory. Any info you can provide on the kind of stuff you have in the file?
- Hemanth

Flash CS6, QuickTime: The export operation failed because it ran out of memory.

Exporting a QuickTime movie file seems to be an old issue with previous versions too. In CS6 I always get the error message: "The export operation failed because it ran out of memory." I've got tons of memory and have allocated increasing amounts to the cache with no success.
My small and fairly simple file was created with Flash CS5 which seemed to work fine at the time of creation. I've tried everything recommended online but with no luck so far. BTW, I reinstalled CS5 and tried that too but it just hangs now, and there's no error message.
Does anyone have a solution?
(OS X 10.7.4)

If I may join this discussion... I loaded up CS6 two days ago and have just completed my first 60 second animation using it. Like everybody else here, it all went fine until I tried to export it to QuickTime – something that has never been problematic before.
I ended up exporting it as a swf and opening that in CS4. Then I could export it, but the resulting QuickTime movie was over 500 MB in size! Okay, so then I opened it in QuickTime Pro and exported it from there. This brought the file size down to a far more reasonable 35 MB, but now the soundtrack has gone! So now I am having to replace the sound in Final Cut Pro.
This is a real palaver – and not conducive to heaping praise on CS6 when questioned. I note that there is talk of Adobe rectifying this "bug", but it would be really good to hear from somebody at Adobe with:
a) An apology
b) An estimated time of delivery
c) A best practice work round
But I'm guessing that anybody that works at Adobe will be the last person to read this...

The photoshop library operation failed because quicktime is not installed on this computer

I'm getting this when importing a Photoshop Timeline Animation into After Effects.
"The photoshop library operation failed because quicktime is not installed on this computer"
I have all updates to date.
Any clues?

After Effects CC (12.x) does not import animation/video layers in PSD files. You should render and export your animation from Photoshop as a movie file and import that into After Effects.

The operation failed as no adapter is in the state permissible for this operation network issue

Hi
I run some windows (2008 r2) servers on the cloud. A couple of servers are reporting a red x in the system tray where the network icon is, and my network adapter has disappeared.Using ipconfig /renew I get:
The operation failed as no adapter is in the state permissible for this operation"
There isn't really more info I can provide. All servers on static private IPs.
Thanks

Hi GSS1,
Thanks for update.
So can we still verify and get information of this missing NIC form device management console on server ? can we still get the NIC by command “netsh interface show interface” ?
what was the latest modification we performed before this issue occurred ? Is there any error or warring event shown in the event viewer ?
Have we installed Hyper-V on this server host ?
We have a KB article that described a similar issue and some methods to verify and resolve this issue on Windows 2003 and XP platform and we may try it and see if that will help:
How to troubleshoot missing network connections icons in Windows Server 2003 and in Windows XP
http://support.microsoft.com/kb/825826/
Regards,
Tiger Li
TechNet Subscriber Support in forum
If you have any feedback on our support, please contact
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Tiger Li
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The operation failed because of a protection agent failure. (ID 998 Details: Unknown error (0x8007620f) (0x8007620F))

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