The other day I upgraded Mozilla Firefox, since then, when I save a Word document to my desktop, I get a weird looking icon instead of the "normal" Word icon.
I'm sorry, I don't understand how to use this help page. I'm not sure what to do. I click on post question, and the question doesn't post. Please do the best you can to help me, Thanks.
The file extension is .docx. Thanks for the info about screenshots, I didn't know how to do that with Windows 8.1. I made a copy of the screenshot and cropped it to show just the icon, and I'm attaching it.
Thanks for your help.
Similar Messages
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on a reply, the curser, previously would start at the begining of the reply, now it's at the end of the original text.
You need to check with AOL support. Firefox has no email settings, any email features will be part of the email service that you are using.
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After updating to Firefox 9.0.1 there were no problems. My contact list still shows as it did before this problem arose. When I type in the first letter or two of the email address, it used to give me a list of possibles. Now t is just showing the email address as "undefined" when it gives me suggestions for the email address I'm typing in the send line. This means that instead of being able to click on my choice in the possibles it gives me, I have to go to my contact list, find the name and then click on it if I'm sending the email to one person. If it goes to more than one, I either have to type in the full address or use copy and paste from the contact list. This is a huge hassle. Any help is appreciated.
I moved the file formhistory.sqlite to another file folder. I then started Firefox up again to see if it worked or if I needed to start it in Safe Mode. No need for Safe Mode. It now works exactly as it should. Thank you so much!!
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My hard drive recently crashed and I had to have a new one installed, at the same time I upgraded to Yosemite since then I have not been able to get on my banks website to do any online banking. I just get a blank page after I log onto the bank. Any suggestions on how to fix this?
Using Safari? Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items. Quit/reopen Safari and test. You can also try try Safari/Clear History and Web Site Data. The down side is it clears all cookies.Doing this may cause some sites to no longer recognize your computer as one that has visited the web site.
Try another browser as a test.
Firefox -
I downloaded the new upgrade for Premier Elements 13 the other day, and every since then my program will hardly operate and cannot do most functions. What can I do?
Bill
I went to the Premiere Elements 13 tryout page at the Adobe web site and downloaded the tryout. I used the Firefox browser (latest version).
These are the details according to what was presented to me today
1. In choice of download, I selected Multiple LanguagesIWindows 64 bitI 1.67 GB. I do not have a Windows 7 or 8 32 bit computer.
In your case, you would expect that you used used Multiple LanguagesIWindows 1.50 GB (which would have been the 32 bit version
in agreement with your Windows 7 or 8 32 bit computer.
2. When I pressed the Download button, there appeared
Akamai Download Manager
Browse For Folder dialog - (where I designated Desktop as my save location for the saved file/folders from the download)
3. The first file to download was the .7z which is named Premiereelements 13_LS26_win64.7z (in my case, in yours it should be ...._win32.7x)
File 1 of 2.
The second file to download was the .exe which is named PremiereElements 13_LS26_win64.exe (in my case, in yours it should be..._win32.exe)
4. When "3" is finished, automatically the Install Now comes up with a dialog regarding the .exe with an Open button. Click on the Open button.
5. Next there is a Folder Location dialog which I had set
C:\Uses\Owner\Desktop\Adobe Premiere Elements 13
I clicked next in this Folder Location dialog.
6. Next there was an Adobe Premiee Elements 13 dialog "Preparing Files" with mention of "Extracting Files".
When the extraction process was complete, there was the automatic appearance of the Files Are Ready with a check mark next to
"Launch Adobe Premiere Elements 13. There I clicked the Finished button.
7. Next up was the Adobe Installer dialog and the "Initializing Installer" message.
8. Next came the Welcome dialog with choices of Install or Try. I selected Try.
If you have a purchased serial number already, I assume that you can click install and use your purchased serial number.
9. Next came the sign In Required dialog where I click the Sign In button.
10. Next the Adobe Software License Agreement to which I clicked Accept.
11. Next the Options dialog -
Adobe Premiere Elements 13 4.1 GB
Language English (North America)
Location C:\Program Files\Adobe
to all of 11 I clicked Install.
and said Yes to User Account Control pop up.
12. Automatic Install from there on.
When I looked at my desktop I found saved there
a. the .exe file
b. the .7x file
c. an Adobe Premiere Elements 13 Folder
any of which I believe I could have installed from as I have described to you previously.
If you cannot get the above to work, then you can try going through the process of getting the Adobe Premiere Elements 13 tryout
from
Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools
There you will end up with the .exe and .7z downloads. After you download and save these two to your desktop, then you begin the
process by double clicking the exe and following the on screen instructions.
Please review the above and determine how much of it you have been through before and the choices that you have made along the way.
ATR -
As I said, the other day I had downloaded the latest version of Firefox and after doing so none of the icons for the different websites that normally go to are no longer there. Websites such as MSNBC, MSN, Most visited, that entire strip is no longer visible. I tired resetting Firefox and still nothing. Can anyone tell me how to get them to appear again? It's a hassle every time that I want to go to one of those sites I have to type it in the search bar, instead of just clicking on it as I did before. Please keep in mind if you answer, that I'm still learning about these things called computers and not very well versed in some of the things that you experts know:) Thanks
On Windows XP Firefox shows the menu bar by default and not the orange Firefox menu button that is shown when the menu bar is hidden.<br />
The menu bar is the toolbar at the top that shows menu items like File, Edit, View, History, Bookmarks, Tools, Help.<br />
You can press the F10 key or tap the Alt key to bring up the "Menu Bar" temporarily in case this bar is hidden (View > Toolbars or Firefox > Options).
The Navigation Toolbar shows the Back and forward button and the input field where you type the address of a site that you want to visit (aka location bar) and also has a search bar where you can type items that you want to look up with a search engine (Google).
See also:
*https://support.mozilla.org/kb/how-do-i-get-firefox-button
*https://support.mozilla.org/kb/Menu+bar+is+missing
*https://support.mozilla.org/kb/Browsing+basics
*https://support.mozilla.org/kb/Tabbed+browsing
You can attach a screenshot in case you still have problems with the toolbars to show what you want to change.
*http://en.wikipedia.org/wiki/Screenshot
*https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
Use a compressed image type like PNG or JPG to save the screenshot. -
Facebook 1.6 and 5 Firefox crashed my system the other day! I like the 1.6 so I had to reload 4.03 now it is working again! I locked up my Facebook account for 8 hours! The program had been glitching for the past month!
I too had a HORRIBLE time with ITunes 7.0. The sound quality was absolutely terrible!! How did you recover your "Purchased Music" folder? I seem to have lost mine when I reverted back to Version 6.0.5. I also lost about 50 songs that I can't seem to find.
As a side note, when I called the Apple technical support line and spent over 45 minutes on hold before I finally got assistance, the guy I spoke to said his department had NO IDEA about the problems with Version 7.0 - I was his first call. Someone should be fired for not testing Version 7.0 thoroughly.
To anyone with problems, I suggest you call or email Apple so they are aware that this problem with Version 7.0 is widespread. Hopefully, they will actually listen to us customers, research this, and at least post some troubleshooting tips on the Apple website to help us out.
Dell Windows XP -
How can I get rid of "myV9" that suddenly appeared the other day when I started Firefox?
Suddenly there was a portal site named "myv9" or "V9" on the screen when I started Firefox the other day. It contains a lot of icons for programs like Facebook, Google and so on. Until now I have had only Google as start page from Firefox. Of course I can click on the Google icon to get there, but it is the only site that I want to use of all these. Nearly all the other icons (except Facebook and some others) lead to specific US sites that I never visit (for example the weather forecast for North America) , because I live in Sweden. How can I get rid of "myv9"?
Even if it doesn´t harm my computer, I am afraid that it will slow it down, and, besides, it needs an extra click to get to Google.
Vidar Ferm, SwedenDo a malware check with some malware scanning programs on the Windows computer.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of their databases before doing a scan.
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
You can also do a check for a rootkit infection with TDSSKiller.
*http://support.kaspersky.com/viruses/solutions?qid=208280684
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked -
i updated my ipod the other day and since i have been unable to open any apps that connect to the internet, its says "operation could not be completed. invalid argument". anybody help please?
Have yu tried the standard fixes:
- Reset the iPod:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
Restore the iPod via iTunes, First from backup and if problems persist, restore to factory defaults/new iPod. -
We had a power surge the other day and ever since, my bookmarks in Safari do not display their respective logos, i.e., New York Times logo rather than the generic blue circle. How can I restore them?
Thanks for any help.One way to add Facicons back is to visit those sites again.
It is time consuming if you really want to have all those back. -
The other day I got a update for ios7. Tried to download and it said I didn't have enough GB. So I saw I could purchase memory for $40. After purchase I noticed that it only pertain to the iCloud . Didn't do me any good. So I would like to cancel my recent purchase for memory ($40). I was not smart enough to know that the iCloud memory upgrade didn't help for my recent update to ios7
Jim Shiplett
<Personal Information Edited by Host>You aren't addressing Apple here. This is a user to user support forum. You can get a refund for the storag upgrade within 15 days by calling the Apple online store. In the U.S. call 1-800-MY-APPLE.
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youtube loads but then when i click on a video it doesent play. it worked fine the other day and in the past and suddently it doesnt work. please help!!!!!!
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode -
I bought an apple iPod 5th generation the other day and I cannot remember the unlock passcode. I have done the restore thing, but because I never set it up or synced it with iTunes, it does not recognize my device. It is disabled for one hour. There's only a few things that could be my passcode, but because it disables for an hour, it is time consuming trying to figure it out. What do I do? I do not care about having to erase everything since it's new and there's nothing on it, but it was never synced with iTunes.
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
Lightroom 5 on a Mac os 10.8.5 will not start. It fails to open. And it worked fine the other day.
lightroom 5 on a Mac os 10.8.5 will not start. It fails to open. And it worked fine the other day.
Reh... Doesn't work on my 2012 Mac mini. A function key set in Sys Prefs worked in Leopard and Lion on my MB but I cannot get any key to work using SysPref Dictation & Speech. It is befuddling and now I have to go to Edit-Speech to turn on and turn off speech to selected text.
I have used Macs and Apple 2es since cave man days and Apple is becoming so befuddling I am wondering if there is even an advantage to it over Windows XP. I spent a lot on this little box, it looks good (the first one had to be exchanged as it wouldn't link to my keyboard ???) but Apple intuitive does no longer seem meaningful.
If speech to text no longer is accessible by short cuts using Fkeys, why bother to have it in Syst Prefs?
Apple is losing its way. The pleasure is gone and no one at Apple seems to care. -
the other day when iOS8 came out i downloaded it onto my 5th generation iPod, it has been working perfectly fine since, now today when i left it for a couple of hours, it turned itself off and now it won't turn back on. i have tried charging it but nothing is happening. it's not out of charge because the little battery usually comes up when its charging, but the screen is completely black and nothing is happening. i have tried turning it on by both buttons and it won't work. i don't know whats wrong with it. i haven't topped it or anything, so I'm assuming its the new download as it seems to be effecting other peoples devices as well. what should i do?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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