The photoshop library operation failed because quicktime is not installed on this computer
I'm getting this when importing a Photoshop Timeline Animation into After Effects.
"The photoshop library operation failed because quicktime is not installed on this computer"
I have all updates to date.
Any clues?
After Effects CC (12.x) does not import animation/video layers in PSD files. You should render and export your animation from Photoshop as a movie file and import that into After Effects.
Similar Messages
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"Photoshop Library operation failed" while importing some .psd in AE CS4
Hi
I am currently corking on animating a storyboard and received 58 .psd files from a drawing artist. All files are 886x472 with 5 layers of B&W drawings, representing just 360Mo.
I import them as "composition" since I need to interact with the photoshop layers. the problem is that AE imports the first 28th then stop and a window pops up with that message on it:
Photoshop Library operation failed (most likely out of memory)
First time it happens to me. Does anyone know about this?
Here are my specs:
After Effects CS4 on a PC with, I think, the latest updates
XP Pro 32bit SP3
Intel Core2 Quad CPU - Q9450 @2.66Ghz
with 4Go RAM (well 3,25Go + I did the modification for 3Go in AE)
I have a cache folder on C: with 2000Mo allocated
Here is what I already did:
- clean memory in AE (sorry for the translation, it is "purge" in French), but it did again
- closed PS and Bridge, but it did again
- open a new projetc and tried again, but it did it again
- reboot the system... but it did it againwell some of the psd's have only 4 or 5 layers but it is true that some
have groups withing groups (not a ridiculous amount though).
I did start to unnest them file by file and found one that was corrupted or something
"a problem occured while accessing layers' data. Do you wish to read composite data instead?"
and when I click "yes", it says that it cannot occur since the doc is incompatible w/ my PS version (CS3).
Anyway, I'll let the artist rework that one file and it should be fine.
Thanks for your answer, I really appreciate your valuable input. -
You can't open the application "..." because it is not supported on this type of Mac.
I migrated all files from OS 10.7 to OS 10.8 through time machine. However, I always see error packages like the following if I want to run some .pkg files.
You can't open the application "..." because it is not supported on this type of Mac.
But when I switch to a different account, then the .pkg files can be run. Therefore, I think that there might be something wrong with my account configuration files. But I don't know which one. Does anybody which one might cause the problem and how to fix it? Thanks!softwater wrote:
And both are on the same startup disk, right? Because, to be honest, it's hard to figure out how you could have this problem with both accounts on the same startup disk, so I just want to check that before we get too involved.
Assuming that's the case, the first thing I'd do is remove all those except Dropbox from the list, then restart the mac and test for the problem. If that doesn't solve it, run this free analytical tool and post the results back here so we can see if anything stands out:
http://www.etresoft.com/etrecheck
I have removed these login items. But I can not restart my mac now and I will have to restart it later.
Here is the output of etrecheck. Would you please take a look if there is anything wrong?
Hardware Information:
MacBook Pro - model: MacBookPro9,1
1 2.6 GHz Intel Core i7 CPU: 4 cores
16 GB RAM
Startup Items:
CUDA - Path: /System/Library/StartupItems/CUDA
System Software:
OS X 10.8.2 (12C3006) - Uptime: 3 days 2:52
Disk Information:
APPLE HDD HTS727575A9E362 disk0 : (750.16 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 749.3 GB (311.8 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple, Inc. Keyboard Hub
Logitech USB-PS/2 Optical Mouse
Apple, Inc Apple Keyboard
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
FireWire Information:
Kernel Extensions:
com.eltima.ElmediaPlayer.kext Version: 1.0
com.bresink.driver.BRESINKx86Monitoring Version: 8.0
com.nvidia.CUDA Version: 1.1.0
Problem System Launch Daemons:
[failed] com.apple.emond.aslmanager.plist
[failed] com.apple.xprotectupdater.plist
Problem System Launch Agents:
[failed] com.apple.afpstat.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.cisco.anyconnect.vpnagentd.plist
[loaded] com.eltima.ElmediaPlayer.daemon.plist
[loaded] com.google.keystone.daemon.plist
[loaded] com.timesoftware.timemachineeditor.backupd-auto.plist
[loaded] io.redis.server.plist
[loaded] org.macosforge.xquartz.privileged_startx.plist
Launch Agents:
[loaded] com.adobe.CS4ServiceManager.plist
[loaded] com.cisco.anyconnect.gui.plist
[loaded] com.google.keystone.agent.plist
[loaded] com.Logitech.Control Center.Daemon.plist
[loaded] com.nvidia.CUDASoftwareUpdate.plist
[loaded] org.macosforge.xquartz.startx.plist
User Launch Agents:
[loaded] com.adobe.ARM.930da3ce175de4e82bd3cdf1dd8571f74bd3b6a7236bc94bfc00f6e9.plist
[loaded] com.akamai.single-user-client.plist
[failed] [email protected]
[loaded] org.apache.couchdb.plist
User Login Items:
Citations
Dropbox
Xmarks for Safari
VNC Viewer
3rd Party Preference Panes:
Akamai NetSession Preferences
CUDA Preferences
DivX
Flash Player
FunctionFlip
Logitech Control Center
NuFile
SwitchResX
TeXDistPrefPane
Xmarks for Safari
Internet Plug-ins:
AdobePDFViewer.plugin
DivXBrowserPlugin.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
Google Earth Web Plug-in.plugin
googletalkbrowserplugin.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
NPDjVu.plugin
PrintDialogExt.plugin
npgtpo3dautoplugin.plugin
OfficeLiveBrowserPlugin.plugin
QuickTime Plugin.plugin
RealPlayer Plugin.plugin
Silverlight.plugin
User Internet Plug-ins:
Bad Fonts:
None
Top Processes:
11.1 % WindowServer
1.4 % EtreCheck
0.3 % vncviewer
0.1 % beam.smp
0.1 % ps
0.1 % JavaApplicationStub
0.0 % Cisco
0.0 % CoreServicesUIAgent
0.0 % Dictionary
0.0 % AdobeAcrobat -
CS4 "You cannot open the application Adobe InDesign CS4 because it is not supported on this archit
Just installed CS4. Ai and Ps open fine. i get this prompt with InDesign.
You cannot open the application Adobe InDesign CS4 because it is not supported on this architecture.
any clues on how resolve this?
thanks!I'm having exactly the same problem with InDesign from CS4 Design Standard (Photoshop and Illustrator both work), and I don't know what to do. I've called up the Adobe support line five times, and received five different answers, none of which have worked (and on three other occasions, my call was dropped, once after an hour on hold).
One of the Adobe tech support people said to me "None of CS4 works with either 10.5.8 or Snow Leopard. We will issue a patch for that soon" - which directly contradicts what Adobe itself says on this site. I also went to see a Mac Genius, who couldn't help either.
I have a 2GHz Macbook with 2GB RAM running 10.5.8. I've run the uninstall, and the Adobe Clean Script, I've repaired permissions on my drive (which isn't case sensitive), restarted, reinstalled, tried installing on an external drive and then tried downloading the trial, in case it's the install CD - nothing works.
Any suggestions, anyone? Might there be a problem with my library that is stopping the install? Something else?? I bought CS4 for InDesign primarily, this is not good. -
I have a Mac PowerPC G5 and i just installed the Version 10.5.4 to be able to install Virtual DjLE , and after I installed it, i try to open it and there was an error msg saying : " you can't open the application virtual dj le because it is not supported on this architecture"
What can I do to resolve this? ... Can someone help me with this?? ..
Thank you for your help!Hi, we're out of luck...
MAC SYSTEM REQUIREMENTS
MINIMUM system requirements:
Intel® processor
Mac OS X v10.5.x
1024x768 resolution
CoreAudio compatible soundcard
1024MB RAM
50MB free on the hard drive
RECOMENDED system requirements:
Intel® processor
Mac OS X v10.6.x
1440x900 resolution
Multi-channel CoreAudio compatible soundcard
2048MB (2Gb) RAM
200MB free on the hard drive
Additional requirements for Video mixing:
ATI™ or NVIDIA® video chipset w/256MB of Dedicated DDR3 RAM
Video must support dual-screen output
Supported Operating System and Processor Platforms:
MINIMUM: Mac OS X v10.5 Leapord on Intel processor platform
RECOMMENDED: Mac OS X v10.6.x Snow Leapord on Intel processor platform
Apple® Mac OS X 10.4.x Tiger or older are not supported
Motorola® (PowerBook® G4) processor platform or older are not supported
http://www.virtualdj.com/products/virtualdj/index.html
Might see if the still have version 6.x here...
http://www.virtualdj.com/download/updates.html -
when attempting launch of photoshopcc,I get a box with "could not load the MMX core routines module because it does not work with this version of PS... what does this mean and how do I correct it?
I did a search on my system and found the Photoshop has a fastcore plug-in. Creative Cloud includes a subscription version of CS6 version 13.1.2. I do not know if you installed that or not. The cc un-install may have done something. You may need to use Adobe Cleaner then Install The Perpetual CS6 version of Photoshop CS6 version 13.0.6 Mac or Photoshop CS6 version 13.0.1.3 PC and not the subscription CS6 extended version 13.1.2. Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 If you need to download the CS6 installer Download CS6 products.
You may also be able to recover your cs6 using an old system backup
fastcore.8bx on my system... -
I used the digital download from my purchased Blu-Rays and they will not sync with either my iPad or iPhone 4, saying they did not transfer because I am not authorized on this computer. I tried de-authorizing and re-authorized my MacBook Pro alreadydigial
I just got a Touch 32GB yesterday and ran into the same problem. I have two PCs in the house that I can sync my iPods on, but I normally use one that DOESN'T have an internet connection, so that the one that does is free for others to use ... a great argument and tension solution, btw.
Anyway, I hooked up the older "iTunes" PC to the net for a first-time sync with the Touch, and ran into this problem. First it kept detecting the Touch as an unidentified iPhone, then I couldn't sync my classic either. Then I found a post here about how when multiple USB ports running off same USB controller seem to screw with the Touch/iPhone syncing.
So I disconnected all but 2 of my USB 2.0 slots (the Touch & the Portable HD with my iTunes Library) and now it's working perfectly. I don't know if this will solve your problem, but it might be worth a try. -
A day or two ago I went through installing Adobe InDesign CS4 on Leopard OS X.5.8. After what appears to be a successful installati
on, in launching InDesign CS4 the message " You can't open the application "Adobe InDesign CS4" because it is not supported on this
architecture" comes up". Calling in to support and speaking with the agent who read through previous posts, suggested to me that I
should try the same fix that has been suggested when I ran across an error when installing Adobe InDesign CS4 on another separate ha
rd drive externally connected to this computer running Snow Leopard OS X.6.1 for the error reading: "Damaged &/or incomplete install
ation" when launching afterwards. The support technician told me to first delete with the uninstall Adobe InDesign CS4, InDesign.
Following this I am told to run the CS4 Cleanup Utility. I restart the computer each and every time after running each of the utili
ties. Now I am told to install InDesign as a trial version from the DVD and after installation to go ahead & enter the serial numbe
r. When launching InDesign CS4 after installation got back the same error as before: "You can't open the application "Adobe InDesig
n CS4" because it is not supported on this architecture" comes up". Followed KB404711 article and no success. What else can be don
e to fix this issue?
This morning contacted Adobe Support regarding this response:
After having a detailed reserach on your issue i acme to the conclusion
that the problem you are having is not related to Adobe software but its
in fact related to your MAC version ( OSX-5.8). While reseraching your
issue i came across
to many forums where a lot of postings were about the similar error but
with different products the only comon thing was all the Errors were
with Mac machine , also when you check the system requirements for
Adobe Indesign Cs4
by going to the following link
http://www.adobe.com/products/indesign/systemreqs/?promoid=DRHXE you
will find the Mac OS version supported are from Mac OS X
v10.4.11–10.5.4. but we do support Snow Leoprad , so i would like
to advise to you to either contact your system manufacturer or upgrade
to Snow Leopard ( mac os x 10.6)
I have been told that my case is being sent to Level 2 agents and that it can take 24-48 hours for a response. In the meantime I decided to see what the Support Forums can do for me. Until then I am down. Thanks for the help.In the application folder there is a folder 'Adobe InDesign CS4' within which there is just the application file. I would expect there should be more file there??
I've un-installed and installed again - still the same.
Even downloaded the dmg again and done thwe whole thing over again. -
All of the sudden my System Preferences in Mavericks has stopped working and I get the error message:
You can't open the application "System Preferences.app" because it is not supported on this type of Mac.
It was working fine before this, and I have run Permissions Repair, restarted to another partition and run Diskwarrior and TechTool Pro, but none of those has helped. Anyone have any ideas why this happened, and what I can do to fix it?See this entire thread
https://discussions.apple.com/message/4241006#4241006 -
i was installing windows 8 on mac by boot camp and after i put the windows code and choose the partition i formatted the boot camp sector it said windows can not install on this sector because it is gpt
Reinstalling Mavericks depends on several factors:
if you erased your recovery partition
what OS originally came on your Mac.
I'll assume you don't have a backup available that you made before your mishap, because you didn't mention it.
That's really the take home message here: have a backup!
If you still have your recovery partition:
boot into the recovery partition (command R at restart)
use the recovery partition to reinstall Mavericks. see: OS X: About OS X Recovery
if you do not still have your recovery partition, then it depends on whether your Mac originally came with installer disks or not.
If it originally came with installer disks, you would boot from the installer disks, erase your HD, and then reinstall the OS that is on the installer disks, and then upgrade as necessary until you get to Mavericks.
If your mac did not originally come with installer disks, but you managed to erase your recovery partition, then you can try to boot into internet recovery (option-command-R at restart), and use internet recovery to erase your HD and reinstall the OS that originally came with your computer, and then upgrade to Mavericks if you need to. See: Hands on with Mountain Lion's OS X Recovery and Internet Recovery | Macworld
(the reference refers to ML but it applies just as well to Mavericks). -
After allowing windows media player as the main player Itunes doesn't open anymore.Instead I get a message that itunes can't start because msvcr80 is not installed on my computer.??
Hello Ezettera
Check out the article below on troubleshooting iTunes start up issues. You may need to start up in Safe Mode or even remove iTunes and its associated software and reinstall iTunes.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Regards,
-Norm G. -
After Effects CS5 Mac says "Quicktime is not installed on this system, some components...
the error message is "QuickTime is not installed on this system, some components will not work correctly."
And when I open After Effects CS5 on MacPro 2 x 2.26 GHz Quad-Core Intel Xeon with 16GB of 1066 MHz DDR3 running 10.6.3, it is basically not functionaly, because it will not open any quicktime movies without an error message.
Quicktime is installed on this mac.
I have run permissions and run diskwarrior, and it has not solved this problem.
Any ideas?There are a few things that cause After Effects to report that QuickTime is not installed.
One is the obvious one: If QuickTime 7.x is not installed, After Effects will report that QuickTime is not installed.
The next most common reason is quite different: The TCP communication with the QuickTime server is blocked, so After Effects thinks that QuickTime isn't there at all. The fix for this to remove the blockage in communication. Sometimes the blockage is because of an aggressive firewall program, which sees the TCP communication and stops it. If this is the case, then you can either turn the firewall software off or specifically allow the QT32 Server component to communicate; instructions for letting a specific process communicate are different for each firewall program, so you'll have to look in the documentation for your security software for information about doing that. Here's a document with some more information about this general issue, though it refers to a more serious failure when the blockage happens at a different step in the After Effects startup process: http://kb2.adobe.com/cps/857/cpsid_85711.html
Another reason is that QuickTime can fail to initialize fully because it gets stuck loading a badly written importer component. If you have any AVI importers/codecs on your Mac, this could be the issue. Here's a message that goes into some detail about that: http://forums.adobe.com/message/2808379#2808379 -
I was trying to sync my itouch with my new mac, and some songs won't download because they are not authorized for this computer. But even after my computer was authorized they still won't sync. How do I fix this?
I have the same problem. It is only with tv shows and only with programs I have downloaded after the software update.
Apple support sent me the above link too....but it doesn't solve the problem...my computer is authorized and the content is in my library and will play on my Mac air, but it will not sync the tv shows, it keeps saying my computer isn't authorized for it.
No answers here, but you are definitely not alone with this issue. -
Since I downloaded iTunes 11, I get a message when syncing my iPod that some of my songs were not copied because they are not authorized on this computer, I go to Store> Authorize This Computer, a message pops up telling me that this computer is already.
So I am unclear, did you purchase these songs or import them from a cd?
If you imported them and still have the CD try importing them again and see if they work the delete the others.
Or if you purchased from itunes re-dowwnload and see if they work. Maybe they are corrupted files and this should resove it. -
After Effects CC: Quicktime is not installed on this system
Trying to find a solution for this weird message "Quicktime is not installed on this system" when starting After Effects CC on OSX 10.9.3 for days now, but nothing worked out so far. Read lots of threads to this topic and followed all the different kinds of instructions (like changing the firewall settings, deleting files from the preferences folder, reinstalling quicktime7, changing the default audio devices, deleting certain components, ...), but it seems hopeless. For some reason also Media Encoder CC doesn t start. Media Encoder CS6 works just perfect, like After Effects CS6 does too. Unfortunately I do need to use the mask tracker which forces me to work with CC.
Please help! What else can I do? Need to get After Effects going very urgently.
I m working on a MacBook Air 1.7 GHz Intel Core i7 with 8GB RAM.
Thanks a lot for any reply!!! Aloha!
JuliaTroubleshooting QuickTime errors with After Effects
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