The program vectorworks 2008 (not 2009) does not work with the new operating system Mavericks, which is a disaster because it forces us to change the program, and is very expensive. Apple should fix this problem

Why should Apple fix the problem? Maybe you should consider NOT upgrading if an expensive piece of (obsolete) software you're running won't work with it...

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I'm using Photoshop CC 2014, when I open a picture and movie it to a different Photoshop page, the picture turns black and white. How do I fix this problem?

I'm using Photoshop CC 2014, when I open a picture and movie it to a different Photoshop page, the picture turns black and white. How do I fix this problem?

Nobody can tell you anything without proper system info or other technical details since even your terminology is confusing. there are no "pages" in Photoshop. What you describe in vague terms could be anything from your target document having a different color mode/ color profile to some hardware acceleration issue, but we really can't make any sense of it based on your information.
Mylenium

Hi there... got the $30 gift card here and did scratch off the tape the code has missing digits and is unusable.. how to fix this problem?

hi there... got the $30 gift card here and did scratch off the tape the code has missing digits and is unusable.. how to fix this problem?

Some advice in the following document, patricia:
iTunes Store: Invalid, inactive, or illegible codes

HT201303 hi so my payment was declined in itunes store and i dont know how to fix this problem,but all details entered correct....so whats the story?

hi so my payment was declined in itunes store and i dont know how to fix this problem,but all details entered correct....so whats the story?

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

I have a Mac OS X version 10.5.8 and recently got an Iphone4. I can not access Icloud from my computer. Is there any software, new operating system or anything I can purchase that will allow me access to the cloud?

I have a Mac OS X version 10.5.8 and recently got an Iphone4. I can not access Icloud from my computer. Is there any software, new operating system or anything I can purchase that will allow me access to the cloud?

Upgrading to Snow Leopard, Lion, or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
You can purchase Snow Leopard by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The price is $19.99 plus tax. You will receive physical media - DVD - by mail.
Third-party sources for Snow Leopard are:
Snow Leopard from Amazon.com
Snow Leopard from eBay
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Be sure your computer meets the minimum requirements:
Apple - OS X Mountain Lion - Read the technical specifications.
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer)
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer)
3. MacBook Pro (Mid/Late 2007 or newer)
4. MacBook Air (Late 2008 or newer)
5. Mac mini (Early 2009 or newer)
6. Mac Pro (Early 2008 or newer)
7. Xserve (Early 2009)
Are my applications compatible?
See App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS.
Am I eligible for the free upgrade?
See Apple - Free OS X Mountain Lion upgrade Program.
For a complete How-To introduction from Apple see Apple - Upgrade your Mac to OS X Mountain Lion.
Model Eligibility for Snow Leopard and Lion.
Snow Leopard General requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider; fees may
apply.
6. Some features require Apple’s MobileMe service; fees and terms apply.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or
Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.

HT1386 I am trying to sinc my iPhone with my iTunes to get my music on my phone and i keep getting an error message 42001 pop up when i attempt to sync what is this error message and what do i do to fix this problem??

I am attempting to sync my phone with iTunes and I keep getting an error message 42001 so my phone can not sync with iTunes... What is this error message and what can I do to fix this problem and sync my phone to iTunes?

Dear Apple team,
I recently bought an iphone3GS from USA and jail broke it. Since I heard the there are lots of disadvantages I thought to unlock it officially through the original owner (in copy). He assisted me and confirmed that he unlocked it with AT& T (See the attachment). According to the instructions I restored the phone. But it is not activating with “Activation server is currently not available, please try again or try with iTunes”
When I try with iTunes , it says “you haven’t inserted a SIM” even though I insert the original AT&T SIM.
My current location is Sri Lanka ,so don’t have any apple support.
Please help me to be a good fan of apple.

Captivate 7.1 not working with latest Android operating system

Courses created with Captivate 7.0.1.237 are not working on tablets with Android's latest operating system - KitKat. The play arrow in the middle of the screen remains onscreen throughout the course. In some cases, it stops the course and buttons become inactive. In other cases, the course plays, but the arrow is still there and the sound is gone. The courses work with an older operating system. We are using the latest Chrome browser. Is there a fix? (Other than publishing with Captivate 8 - courses are on the client's LMS and we do not want to have to replace them.)
Thanks

Chrome version 36 has some issues with captivate html5 output. Please find the following workaround if you are using Chrome.
http://blogs.adobe.com/captivate/2014/07/update-on-captivate-html-5-content-playback-issue -in-google-chrome-browser.html

Using Mavericks Spelling and Grammar in Pages document causes Pages to freeze. Must Force Quit. Mavericks spell checker works OK in Text and Emails. How can I fix this problem?

Using Mavericks' Spelling and Grammar in a Pages document causes Pages to freeze, Must Force Quit. How can I fix this problem?
Mavericlks Spelling and Grammar works in Pages when used manually. And it works automatically in Text and email.

Another autocorrect bug:
I type a lot of lyrics, which tend to cotain words like ’cause and ’em instead of because and them.
I've set up autocorrect instances to change a plain apostrophe with an ending, single curly quote for these words, but they are invariably changed to a beginning, single curly quote mark by Pages. The only way I can get the correct curly quote is to type over the wrong quote manually and hope that I don't have to edit the rest of the word again, as this would cause autocorrect to kick in again and change the quote to the wrong, beginning curly mark again.
Does anyone know how to get around this tedious problem?

Itunes not working with 64 bit operating system

Does anybody know how 2 or when itunes will work or can work with a 64 bit system. I had no problems when I first downloaded itunes on my computer about 4 months ago. Then I updated itunes and it doesnt install properly. On the disclaimer it says it will only work with a 32 bit or less. I've lost my entire itunes library. atleast its still in my ipod but i cant burn any songs either. Does anybody know how 2 fix this?

If you are referring to Vista Support, It may be after the new year before it fully supports vista. I have not upgraded to vista yet but I was thinking about it!

Problems with reinstallation - new operating system mac

Back in 2009 I bought the Adobe Creative Suite 4 for mac. Installation was no problem. A few weeks ago I got a new operating system, i.e. mountain lion.
Since the Adeobe suite didn't work properly anymore I deinstalled the whole packe and tried to reinstall it with the old licence number. Unfortunately it doesn't work anymore. What can I do? Thanks very much in advance for your help. e

what doesn't work? installation? some or all the programs?
and what error do you see? (attach a screenshot of the error.)

I just bought ipod 5 on ebay and the seller did not know passcode can the apple store fix this problem

i just bought a ipod on ebay and seller does not know passcode if i go to the apple store can they fix my problem?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
The previous owner still has to remove the device from their account in order for you to activate the iPod.

Itunes just asked me to do another update yesterday. But it's still not working. when ever i try to sync music to my ipod touch it keeps saying itunes is not responding and it freezes. Itunes please fix this problem!!!!!:-(

Itunes still is not working correctly. There was a software update that i received yesterday and i figured it would fix the problem with itunes not responding, but it didn't. It's still doing the same thing. I'm getting kinda annoyed cause i use itunes as my main music player so please help me fix this software issue thanks!

Hi Batman1981,
It sounds like you may be describing an issue where a program that monitors the Winsock protocol for Windows is conflicting with iTunes and it's related components. Take a look at the article linked below, it provides suggestions that may resolve the issue.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/ts4123
You may notice the following symptoms on your Windows PC after installing the iCloud Control Panel, iTunes 10.5 or later, or Safari 5.1 or later:
iTunes is slow to respond.
Windows is slow to respond.
iTunes stops responding when backing up or syncing with an iPhone, iPad, or iPod touch.
-Jason

Why does iOS 6 apple App Store keep on saying "cannot connect to iTunes Store" ?? Apple, please fix this problem or else I am switching to Samsung!!!

Why does App Store keep crashing!!! It's completely ****!! I am going to buy an android phone if they don't fix this immediately!!!

Basics from the user guide are restart, reset, restore from backup, restore as new. I'll bet you've not tried any or all of these basic steps.
BTW, we're users, here, not Apple. So threating to buy an android phone not only makes you look like an idiot, but none of us users on this forum really give a **** what you do.

The built-in dictionary on my iPad only works with certain sites. What do I need to do so that I can it all the time. (For example, it does not work when I read e-newspaper.)

What do I need to do so that I can use the built-in dictionary all the time? My iPad 2's dictionary functions on Japanese e-newspapers but not on the Arizona Republic or other e-newspapers.

Rikirannu wrote:
My iPad 2's dictionary functions on Japanese e-newspapers but not on the Arizona Republic or other e-newspapers.
Are you talking about the English dictionary? Mine seems to work ok on the AZ republic web page. Does yours not work on all webpages? Does it not work when you type an English word in Notes and then do select and define?

The Trend Micro NSC extension 6.5.0.1234 I installed, shows incompatable, on Firefox 6.0.2 and disabled? How do I fix this problem? .2

The Trend Micro software runs and takes updates, but it does not pick up any viruses. I looked under troubleshooting and it shows the extension is disabled. I am concerned that my computer is open to damage from malicious software. I am looking for a patch or update to enable the Trend Micro software.
Yours Truly
Steve

-> Close Firefox (click '''Firefox''' button and click '''Exit''' OR File Menu -> Exit)
-> Start Firefox in Safe Mode by Holding down the '''Option''' key while starting your Mozilla Firefox application. (If the Profile Manager opens, select a profile and then hold down the '''Option''' key again while clicking the button to start Firefox.)
* As an alternate method, go to Utilities (in the Applications folder) and open Terminal, then run:
** /Applications/Firefox.app/Contents/MacOS/firefox-bin -safe-mode
-> Firefox Safe Mode window will appear -> DON'T SELECT ANY OPTIONS, just click '''Continue in Safe Mode'''
Now try to download Firefox while you are using Firefox Safe Mode. Check and tell if its working.

The program vectorworks 2008 (not 2009) does not work with the new operating system Mavericks, which is a disaster because it forces us to change the program, and is very expensive. Apple should fix this problem

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