The query locator has timed out on the server side.

Hi
I am getting the error:The query locator has timed out on the server side.
What to do now?
AG

Hi
Are you using Salesforce.com for creating reports?
When joining large-sized tables, you may run into a query locator time out
error. The query locator is a server-side cursor generated by Salesforce.com
and is used to navigate the query result. It will automatically expire in 15
minutes without any activity.
In the case of joining two tables, the report processing engine will read one
table partly, and then it will process the other table. If the processing time is
longer than 15 minutes, the Crystal Reports Salesforce.com Driver will try to
read the rest of the records in the first table and the cursor in that query will
time out. In the case of joining multiple tables, the chance of running into a
query locator time issue is higher as the report processing engine might have
to return to handle the first table after finishing processing other tables,
increasing the possibility of a query locator time out error in the first table.
If you run into query locator time out issue, we recommend that you add
filters into your report to reduce the amount of records you fetch from
Salesforce.com.
However, if that is not possible, you can try to reverse the link order in the
case of joining two tables. For example, you linked table A to table B, then
you can try to link table B to table A.
Hope this helps!!
Regards
Sourashree

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