"The query was cancelled" error after upgrade from 10.1.3.3.3 to 10.1.3.4.2

Question

Hi,
I was using OBIEE 10.1.3.3.3 /. After upgrading to 10.1.3.4.2 , the queries are not running ( long running queries alone) as expected. and so all the campaigns iwh tlong running queries are cancelled and the error message is seen in the xml log in Marketing jobs management.
We have upgraded the OBIEE version from 10.1.3.3.3 to 10.1.3.4.2 yesterday after which the connectivites have been checked with SQLPLUS and they are working fine. But when the campaign has been loaded, the Analytics have received the request for the segment query and after longer run, the task has been cancelled with the error message "The Query was cancelled as mentioned below in the Job Stats
<jobStats>
<jobID>2</jobID>
<jobType>WriteListFiles</jobType>
<jobUser>userid</jobUser>
<jobState>Error</jobState>
<jobTotalMilliSec>1h 41m 21s 160ms</jobTotalMilliSec>
<jobStartedTime>2012-03-22T08:06:13Z</jobStartedTime>
<jobFinishedTime>2012-03-22T09:47:34Z</jobFinishedTime>
<jobIsCancelling>N</jobIsCancelling>
- <exception>
<message>Job request of type "WriteListFiles" failed.</message>
- <exception>
<message>Error executing the list generation SQL.</message>
- <exception>
<message>Error in executing cursor for WorkNode (Id:0)</message>
- <exception>
<message>The query was cancelled.</message>
</exception>
</exception>
</exception>
</exception>
</jobStats>
Please let us know the suggestions
So far, the unaccessedtimingrunoutminutes tag has been tried to set 50 under ODBC tag in instanceconfig.xml. and the defaulttimeoutminutes has been tried to set to 150 in the same instanceconfig.xml.
along with that the rpd changes are done. For all the users apart from the Administrator, the timeout has been changedfrom 10 minutes to 150 minutes. But still that way is not working.
The segments was fired with the Administrator login. So , if the timeout for admin login can be set, i assume that the problem might be solved. Please let us know ur suggestions here too.
If that is the case, when we open rpd , only for Administrator user and group, the Permissions button is disabled. So i want to know how to change for Admin user settings in rpd..
Please advice us on the same.
Regards,
Madasamy M.
Edited by: Madasamy Murugaboobathi on Mar 26, 2012 1:40 PM

Answer 1

The issue has been resolved by setting the following parameters
<UnaccessedRunningTimeoutMinutes>120</UnaccessedRunningTimeoutMinutes>
<DefaultTimeoutMinutes>120</DefaultTimeoutMinutes>
<ClientSessionExpireMinutes>120</ClientSessionExpireMinutes>
<ConnectionExpireMinutes>120</ConnectionExpireMinutes>
<UIDefaultTimeoutMinutes>1440</UIDefaultTimeoutMinutes>