The required folder cannot be found. There was an error in the iTunes Store. Please try again later.

So this is the message I am getting in iTunes. This appears everytime I open the software. It also happens everytime I try to download new apps, films, music, etc. Stangely enough this does not happen with podcasts and iTunes U content.
This started happening after updating to Lion and adding a second hard disk instead of the DVD player. I also transfered my 'Users' folder away from my SSD boot disc into the new hard drive.
I've tried changing the iTunes media folder location and then reselecting my actual iTunes media folder. No success!
I've tried reinstalling iTunes, then upgraded to 10.6. No success!
I've tried deauthorizing the computer then authorizing again and I get this message:
"There was an error storing your authorization information on this computer. The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed." No success!
I've contacted the Fast Lane Mac support. No one knew what was going on. And no email as promised. No success!
I've now run out of ideas... Any help is appreciated!

Hi Lcoffin8,
Thanks for visiting Apple Support Communities.
See this article for additional information and steps that can help:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
Jeremy

Similar Messages

When trying to update my CC apps, the update fails. I get this error: Update Failed. There was an error installing this update. Please try again later or connect customer support. This is currently happening for InDesign, Photoshop and Bridge. I had this

When trying to update my CC apps, the update fails. I get this error: Update Failed. There was an error installing this update. Please try again later or connect customer support. This is currently happening for InDesign, Photoshop and Bridge. I had this problem previous and was able to fix by doing a complete wipe of my computer and reinstalling CC. However, I should not have to wipe my computer clean everytime I need to do a CC update. HELP!

Hi,
Please download the updates directly from the link below:
WIN: All Adobe CC 2014 Updates: The Direct Download Links for Windows | ProDesignTools
MAC: All Adobe CC 2014 Updates: The Direct Download Links for Mac OS | ProDesignTools
Regards,
Sheena

"There was an error loading this content. Please try again later."

I've had my Apple TV since December. I rented several movies from the iTunes Store with no problems. This April, when I tried to rent a movie, it gave me the following message when I attempted to play the movie: "There was an error loading this content. Please try again later." All other functionality on the Apple TV is fine. My internet connection is working perfectly. The Apple TV is connected to the network. This occurs regardless of which movie I rent (I've tried four!) and when I attempt to rent a movie. This is very frustrating!

I also get the message " An error occurred loading this content. Try again later." Though I have tried later many times nothing changes except for the speed at which i receive the error. It seems to correlate with the activity in the network. If there are more devices pulling from the network ( meaning the download speed should be slower) I receive the error message faster, this makes sense in that its failing faster.
I have tried:
A different network.
Apple Tv's "Test Network"
Signing out and back in to my iTunes account.(Including updating the billing information)
Reset All Settings
Restore
Software Update (Software is up to date)
Called Apple. (They said its probably my internet speed)
Notes:
I have Played HD iTunes content previously.( On the previous version of Apple Tv software)
I believe my internet speed is less than 2.5 Mbps.
Everything else on my apple tv works fine.
I believe the most recent update to Apple Tv has, for some reason, disabled the ability to slowly buffer the content you rent on iTunes. Previously I could rent a movie or tv show and select play, then you could navigate anywhere in the apple tv menu until a message appeared saying your content was ready to play.
I want to go back to the old software.

Your request couldn't be processed. We're sorry, but there was an error processing your request. Please try again later.

Hi I am getting this message at apple.com store when checking my ATT upgrade availablity.
I for sure have an upgrade on the line i am checking in fact it is out of contract.
All my other lines cheking are fine even at best buy .com upgrade is OK.
But for many days at apple all I get is this message Your request couldn’t be processed. We’re sorry, but there was an error processing your request. Please try again later
again all my other lines are fine i tried checling with apple app sticll same error mesage
ATT is no help the person at APPLE so far no help
Running out of time want to order iphone 6 at 2 am central friday.
Has any doing a att upgrade check received this message ???
thanks for any help
Trido

Hi I am getting this message at apple.com store when checking my ATT upgrade availablity.
I for sure have an upgrade on the line i am checking in fact it is out of contract.
All my other lines cheking are fine even at best buy .com upgrade is OK.
But for many days at apple all I get is this message Your request couldn’t be processed. We’re sorry, but there was an error processing your request. Please try again later
again all my other lines are fine i tried checling with apple app sticll same error mesage
ATT is no help the person at APPLE so far no help
Running out of time want to order iphone 6 at 2 am central friday.
Has any doing a att upgrade check received this message ???
thanks for any help
Trido

My iphone 4 with 4.3.3 upgrade to 5.1.1,it said to me I should active it,I buy a active-card but it say 'Your request couldn't be processed.We're sorry, but there was an error processing your request. Please try again later.' What's wrong with my iphone

my iphone 4 with 4.3.3 upgrade to 5.1.1,it said to me I should active it,I buy a active-card but it say 'Your request couldn’t be processed.We’re sorry, but there was an error processing your request. Please try again later.' What's wrong with my iphone

It sounds a lot like your phone was jailbroken or hacked to unlock it before you updated.
Was it?

With this computer I am unable to purchase anything at the iTunes store. The message is: We could not complete your iTunes store request. An unknown error occurred (-1202). There was an error in the iTunes store. please try again later.

I am unable to purchase anything at the iTunes store with this computer. The message is:
"We could not complete your iTunes store request. An unknown error occurred (-1202).
There was an error in the iTunes store. please try again later."
I always need to go back to my older laptop to purchase anything.
Can anyone help?

I get the error
we could not complete your itunes store request unknown error occurred 50
I use Win 7 ultimate with a fresh install of itunes. My Win 7 has never had a installation of itunes before.
I have tried disabling my firewall, but nothing changes.

Adding Picasa account: Android error - There was an error creating your account. Please try again.

I successfully synced with gmail (contacts, mail, etc.), youtube, as well as some other services. I am unable to create the account that accesses Picasa. Each time I try, I enter the email and userid for my account, and I get the same error message "There was an error creating your account. Please try again". I verified that the username and password are correct by signing into Picasa Web directly. A number of other people are experiencing this problem, as can be seen here: http://www.google.com/support/forum/p/Picasa/thread?fid=446b5bd3493325ff0004ad7d643c968c&hl=en
Does anyone know what to do to make this linkage work? I want to be able to use the integrated gallery to access my Picasa pictures.

Oracle forums: current quality level...

AppWorld - There was an error processing your payment. Please try again. (EC 10000)

Hi, I can not buy the program on your credit card. Set free, paid - Error There was an error processing your payment. Please try again. (EC 10000). What should I do?

Hi nvv555,
Welcome to the BlackBerry Support Community.
This KB article should provide more information on the Error ID 10000 you are receiving. "There is a problem with your credit card authorization. Please try again or visit blackberry.com/appworld/support for more information. (Error ID: 10000)" appears when an attempt is made to purchase an application in BlackBerry App World. http://bbry.lv/HVyMRD
Hope this helps.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

TS3297 Could Not complete your Itunes Store request. An unknown error ocurred (-48018) there was an error in the itunes store. please try again later

Help!!
Could Not complete your Itunes Store request. An unknown error ocurred (-48018)
there was an error in the itunes store. please try again later

I've been getting errors all morning when trying to connect to thestore either from my Apple TV to watch purchased TV shows, or from my iPhone to redeem gift cards - it would allow me to enter the voucher code but gave no confirmation, but then rejected a second attempt to enter the code - but wouldn't allow me to view my account to confirm my balance.
Connected OK from iTunes on my MacBook Air, the gift cards hadn't been credited, but I was able to add them from there.
Just keep trying?

Whenever I try to sync my ipad or connect to the itunes store on my computer I keep getting this : "We could not complete your Itunes Store request. An unknown error occurred (-9808). There was an error in the itunes store. please try again later"

this also happens when i try to logon to the apple store on my itunes on the computer.

In the course of your troubleshooting to date, have you worked through the following document?
iTunes Store: "An unknown error occured (-9808)"

There was an error processing your request. Please try again

Man oh man, I've been getting this error all day. What's up with the forums?

Oracle forums: current quality level...

The Ipod "name" cannot be updated. The required folder cannot be found.

Back ground Information: I’m having multiple problem and are finding a few temporary fixes online. For example, my Ipods were not being recognized in Itunes. I referenced this () for a fix but only was able to get a temporary fix. With this said, I would like to describe more problems. I just purchased an 80gig ipod video and a 2 gig nano. Currently I have 2.8 gig of music in my library.
Case 1. On the initial set up, itunes recommended to create a play list because all 2.8 gigs of music exceeded my nano’s storage space. Once the play list was created, I have not been able to updated this play list, or change it out for a different one. I get this message when I try to change the synch characteristics. (The ipod “littleballs” cannot be updated. The required folder cannot be found. )
I tried to restore the nano, but it seems to disconnect itself from itunes. A dialog box would appear “restoring little balls”, but the nano would not appear in the side menu and the top of itunes status box would be empty.
I tried to disable the auto sync function, so that my nano doesn’t disconnect itself, but I get the same message when doing so. It seems when I try to make changes to my nano this message pops up. hummmm
Can someone please tell me what required folder is missing? And how do I located it to fix this issue?
Case 2. My 80gig Ipod seems to synch just find. However, when I attempted to add pictures to it by synch it to a photo folder located on my c drive the same message pops up.à (The ipod “bigdaddyballs” cannot be updated. The required folder cannot be found.) Again, the same message.
Someone please help me before I jump out of my window. I just purchased these products and my life have consisted of continuous problem solving. I’m starting to think I made a big $700 mistake. Thanks….. HELP!!!!!!!
Desktop/Sony Windows XP Brand New

You can put the ipod into "Disk Mode" http://docs.info.apple.com/article.html?artnum=93651 THen restore it see if that helps

I keep getting the follow error messages when I try to sign into iTunes store or redeem a song code: We could not complete your iTunes store request. The network connection could not be established. There was an error in the iTunes store, please try again

I keep getting the following error messages on my Mac when I try to redeem a song code: "We could not complete your iTunes store request. The network connection could not be established. There was an error in the iTunes store, please try again later." and then, "We could not complete your iTunes Store request. An unknown error occurred (-50)."

Hello, constance132.
Thank you for visiting Apple Support Communities.
Here are some troubleshooting steps that I could recommend when receiving error -50.
"Error -50," "-5000," "8003," "8008," or "-42023"
These alerts occur due to timeouts or conflicts trying to write a file during download.
If you encounter this issue while accessing iTunes Store:
See iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store
If you encounter this issue while while downloading something from the iTunes Store:
Delete your iTunes Downloads folder, located in:
Mac OS X:  ~/Music/iTunes/iTunes Media/Downloads Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
Windows Vista:  \Users\username\Music\iTunes\iTunes Media\Downloads\
Windows 7:  \Users\username\My Music\iTunes\iTunes Media\Downloads\
Windows XP:  \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media\Downloads\
After locating your iTunes Downloads folder:
Quit iTunes.
Delete the Downloads folder on your computer.
Open iTunes.
Choose Store > Check for Available Downloads.
Enter your account name and password.
If you encounter this issue while while downloading Digital Copies using Windows:
Use MSCONFIG (directions for Windows XP and Windows Vista/Windows 7) to disable conflicting software.
If using MSCONFIG steps resolves the issue, you may want to use the System Configuration Utility to turn on the third-party System Services and Startup Items one at a time (restarting your computer after turning on the item or items) to identify which System Service or Startup Item is causing the conflict.
You can turn all of them back on by selecting the Normal Startup option under the General tab of the System Configuration Utility window, but please note that this may cause the issue to reoccur.
If you are able to isolate the issue to a particular third-party software, you may wish to contact them to let them know of the conflict.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Cheers,
Jason H.

My itunes app was working fine then all of a sudden I'm getting an error - The Itunes application could not be opened. The required folder cannot be found. But it doesn't tell me what folder.

I am using Windows Vista. My itunes launched fine until now. Now I get an error - "The Itunes application could not be opened. The required folder cannot be found". I have no idea what file it is looking for. Has anyone seen this error?
I have also tried to uninstall the package and I get the error Could not access network location %APPDATA%\. And it won't uninstall. I don't know why it's complaining in both cases.
Itunes was working 3 weeks ago with no problem.
HELP!!!

hey did u ever get you itunes fixed?

Importing CD's to iTunes fail with "The required folder cannot be found"

I have my iTunes library on an external drive. Everything works fine, except that I cannot import CD's into iTunes. When I try, I get the error "The required folder cannot be found". My work around currently is to:
1. Upfdate my preference for "iTunes Media Folder Location" to the standard location by clicking on the "Reset" button.
2. Import the CD
3. Copy the folder that it created with the songs to the correct location on the external disk
4. Update the preference or Folder Location back to my external library location
5. Double click on the first song where I get the message that it cannot be located
6. Locate it manually, and iTunes then searches for the others and fix the location.
This is extremely frustrating and impractical. I am on the very latest release and it is still happening. Does anyone know how to get around it?

I have the same problem as pyzaptys' with the exception that there is no My Music folder in the default location. I created one but the iTunes install cannot see it. I used the tweakui as suggested in the response to the original post but the app does not see the My Music folder in the special folders selections.
I have tried many angles but to no avail.
To pyzaptys: try these out:
http://www.brightsolutions.com/wagora/w-agora/view.php?site=bs&bn=bs_software&ke y=1109784889&first=1127932569&last=1022869176
http://forums.techguy.org/archive/t-402469.html

Error: ipod cannot be updated - the required folder cannot be found

Just purchased a 30 gb ipod, and when connected to my itunes (currently version 7.1.08), gives me the error message that says, "so and so's ipod cannot be updated - the required folder cannot be found." after a bit of updating. The ipod then drops out of itunes, but not windows, for some time, only to return later and do the same thing over again. Any ideas?

i got the same problem as you, but it appeared only after i tried to sync the ipod using another user account in windows.
I have tried restoring the ipod, clearing out the itunes library and reloading it etc, all to no effect.
usually it would just hang there until i reset it, and after resetting, it would work for awhile, before it would hang again.
this is getting frustrating for me as I cant even listen to music on the go like I used to.
anyone has a better solution?
I've tried re-installing itunes too

The required folder cannot be found. There was an error in the iTunes Store. Please try again later.

Similar Messages

Maybe you are looking for