The screen on my iPhone 4 turned black while i was using it-it was not dropped or damaged in anyway. The phone itself is still working as it comes up in itunes when I plug the phone into my computer, but the screen is completley black. What can I do?
The screen on my iPhone has gone black while I was using it. It just "shut off". The phone is still working as I can hear/see it when it plugs into the computer, but the screen just wont turn on. I've tried the soft reset "holding down home and lock screen" and i've tried to restore settings. I went to the apple store and they said I had to send it to my provider (in another country) but my phone contract has run out.
Is there a way to fix this?
If not, is there some way apple can replace the phone? It's less than 2 years old. Surely the screen shouldn't just give out like that.
Thank you
You wrote...
' What can I do to solve this'
What have you tried...?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
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