The Server application, source file, or item can't be found, or returned an unknown error. You may need to re install the server application
Hello All, can anybody help?
The Problem
We are running SharePoint 2013 and document sets that have an excel file and a PowerPoint presentation both in the document set folder and we have mapped this to a unc path
\\SP.companyname.com\@SSL\DavWWWRoot\Documents
Once a link(graph) is added from excel 2010 (Ctrl C) then go into PowerPoint 2010 Paste > paste special > paste link (As Microsoft Excel Chart Object) click ok the graph goes into the PowerPoint presentation.
The graph/Table is added but in Power point 2010. Perfect.
The problem is when we close excel and try and click on the graph(link) we get the following error “The Server application, source file, or item can’t be found, or returned an unknown error. You may need to reinstall the server
application”
If we right click then we get
The Linked file was unavailable and can’t be updated
Has anybody else experienced this issue?
We are running SharePoint 2013 and document sets that have the excel file and PowerPoint in and we have mapped this to a unc path
\\SP.companyname.com\@SSL\DavWWWRoot\Documents
I think that Office 2010 does not link or cannot link to a url which it see the unc path as?? It works in Office 2013 but we have Office 2010 as standard across the firm also I have tried SP1 and SP2 for Office 2010 but still
no joy
Is anybody else experiencing this issue? is there at least a work around?
Many thanks in Advance
Jake
Hi,
Usually this issue is caused by the Protected Mode in Adobe software, since it's not a Microsoft product, the information I can provide is quite limited. I suggest you contact the support of Adobe first, ask if they can provide any suggestion.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
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