The setting date and time is not working

Bought an apple TV, installed it as per instruction, connected to my internet but the seting date  and time is not occuring and the activation cannot occur either.  Spent 1 hr on the phone with Apple support staff - they told me it may be a router blockage and to contact my internet provider.  contacted internet provider , they tell me everything is working from their end so must be the apple TV device.  I was told this was easy techonology and that I would not have issues - I have spent 3 hrs on this and truly frustrated as its not working .  any suggestions would help!

That would be a network issue as you were initially advised. When the date and time can not be set it means it is having trouble connecting to the network.
Make sure router is up to date, reboot router and ATV. Make sure location is set correctly via ATV and also DNS (settings - general - network - configure DNS - automatic)
Make sure your router allows access over port 123.
Failing that try a restore on the unit

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