The software required for comunicating with ipod is not installed correctly

Hey
I have recently had to reinstall windows xp on my laptop as the moder board crushed
while the installation was done by a professional, since then everytime i plug my 30gb fifth generation ipod to synch with my Itunes library the following message appears:
"The software required for communicating with the ipod is not installed correctly. Please Reinstall Ipod to reinstall the ipod's software."
what does that mean? i thought
I tried to reinstall itunes over twenty times, sometimes deleting it beforehand using the task messenger, but no use.
I have checked to see if my ipod works with other computers and he does, therefore its a problem of the itunes, or my computer.
I am reaching desperation, as i am unable to update and synch my ipod for over a month now.
i need either a solution or a way of maybe installing an older version of itunes, which may work.
can anyone help?
please?

i did the research for you and found the link for the 7.5...
http://www.mydigitallife.info/2007/11/07/direct-download-itunes-75-to-activate-i phone-anywhere-internationally/
Hope that works for ya...

Similar Messages

  • Software required for communicating with ipod is not installed correctly

    I got the error message today! 'the software required for communicating with the ipod is not installed correctly'
    I have reinstalled itunes and all my music etc. has been saved but I still get the message!? Dont know what to do? HELP!

    When you reinstalled, did you just uninstall iTunes, then download it from apple.com/itunes/download?

  • I tunes 11 will not let me sync my I pod nano... keep getting error meessage:  the software required for this I pod was not installed correctly... I have tried to reinstall 6 times Dumped everything i tunes related no luck help!

    I recently updated to Itunes 11 and now no sync... get error message: The software required for this I pod was not installed correctly. Please reinstall Itunes to install the required software.  I backed up all music and deleted all related itunes items and still get this error after 6 attempts to reload itunes... i give up please help

    I recently updated to Itunes 11 and now no sync... get error message: The software required for this I pod was not installed correctly. Please reinstall Itunes to install the required software.  I backed up all music and deleted all related itunes items and still get this error after 6 attempts to reload itunes... i give up please help

  • The software  required to communicated with iPods was not installed properly

    Upon connecting my iPod to iTunes I get this message: "The software required for communicating with iPods and mobile phones was not installed correctly. Do you want iTunes to try to repair this for you?"
    Upon answering YES, iTunes shows an iPhone indicator in the upper right corner (even though a phone is not connected); but upon connecting the iPod, nothing happens.
    So.......I try reinstalling iTunes as a REPAIR and get this message: "The feature you are trying to use is on a network resource that is unavailable.  Click OK to try again, or enter an alternative path to a folder containing the installation package "iTunes64msi" in the box below.
                      Use Source:
                                  C:\Users\User\AppData|Local|Apple Software
    How can i fix this and not lose my 10,00 plus iTunes Library?
    Thanks for any help.

    "The feature you are trying to use is on a network resource that is unavailable.  Click OK to try again, or enter an alternative path to a folder containing the installation package "iTunes64msi"
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • TS1717 Having trouble running iTunes version 11.0.2 on a Dell Laptop running Windows 7 Professional Service Pack 1.  Keep getting an error message "the software required for communicating with iPods and mobile phones was not installed correctly..." reinst

    Having trouble when I launch iTunes (version 11.0.2) on my Dell Laptop running Windows 7 Professional (service pack 1).  I get an error message indicating software required to communicate with iPod and mobile phones was not installed correctly.  Do you want iTunes to try to repair this for you?  I normally respond with OK and it immediately tells me "could not be repaired.  Please reinstall iTunes..."  I have done this a number of times to no avail.

    I also notice Quicktime is not getting installed at all.
    That one is normal nowadays (ever since the iTunes versions 10.5.x).
    The software required for communicating with iPods and mobile phones was not installed correctly. Do you want iTunes to try to repair this for you?
    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you?
    If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

  • Error message: "the software required for communicating with Ipods and mobile phones was not installed correctly....

    2 error messages when opening itunes: "The software required for communicating with Ipods and mobile phones was not installed correctly.  Do you want Itunes to repair this for you?"  When clicking yes another message indicates not able to remove services.  Another message is: "Service (ipod service) could not be installed.  Verify that you have sufficient privileges to install system sources."  I've uninstalled all Apple services (itunes, quicktime, apple software update, apple mobiles devices support, bonjour and apple application support and reinstalled itunes/quicktime - no change in error messages.  I cannot burn CDs using Itunes.  This all seemed to happen when I updated itunes to version 10.  I have a Windows 7 64-bit operating system on a Dell Inspiron Zino HD; the Itunes software is also 64 bit.

    See the second box of  Troubleshooting issues with iTunes for Windows updates.
    tt2

  • The software required for communicating with ipod and mobile phones was not installed correctly

    ok i've seen this in several threads and haven't found one with an anwser. the software required for communicating with ipod and mobile phones was not installed correctly. of course when you tell it to repair it does not. this has happened several times now and only cure i have found is uninstalling itunes and reinstalling. works for maybe a few weeks then does the same thing and i start all over again with uninstall and reinstall. i tunes version 10.4.1.10  64 bit running on windows 7 64 bit and trying to sync with Iphone 3gs - so anyone have a fix for this or am i stuck reinstalling itunes every few weeks???

    "The feature you are trying to use is on a network resource that is unavailable.  Click OK to try again, or enter an alternative path to a folder containing the installation package "iTunes64msi"
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • The software for communicating with ipod is not installed correctly..

    Everything used to work fine on my laptop. I'm fairly sure it was after I had uninstalled Zune crap from my laptop when my iTunes started messing up and saying "the software for communicating with ipod is not installed correctly".
    I've searched the whole internet front to back about this error and most things I find are from 2005'ish. I've tried changing the registry permissions, reinstalling itunes, clearing out everything that has to do with itunes, doing all the msconfig things, manually starting the ipodservice.exe.
    I still cannot figure it out and I've had this error for like 3 months. Only thing that I notice that MIGHT be odd is that I'll have ipodservice.exe running (from System) and when I open iTunes another ipodservice.exe will open (from my username) and then close after a few seconds and then I plug my ipod up and bam, the error from above comes up. Anyone have any clue? Like I said everything worked fine at one point!
    Thanks!

    Another thing is that iPod Touch shows up fine...I've tried every other ipod from older 4gig Nanos to 120gb Classics and none of them work..this is really annoying!

  • When i open itunes it comes up with an error message saying: "The software required for communicating with ipods and mobile phones was not installed correctly.

    It also askes me, if I want itunes to try to repair this for you? I've hit yes but it does not fix the problem, i've also tried to uninstall and reinstall itunes and it still says the same thing. PLEASE HELP ME!!!!!

    See the second box of  Troubleshooting issues with iTunes for Windows updates.
    tt2

  • IPod Not Recognized in iTunes & "Software Required for Commun with iPod. .

    Pleasse help! I have about 15 hours invested in this problem, includes 2.5 hours with Apple Technicians, and no help.
    I have a new 30G Video iPod that isn't detected in iTunes, although I can see it in exlorer and listed as my G drive. The error message that appears when I start iTunes is,
    "The software required for communicating wihtthe iPod is not installed correctly. Please reinstall iTunes to install the iPod software."
    I have done the "5 R's" about 8 times, and tried other things including changing the drive letter, unintalling Norton, using the msconfig to limit what was running (per the Apple site directions), removed the temp files (per the Apple site directions, "soft reboots" of the iPod (Menu and round button holds), manually running "C:\Program Files\iPod\bin\iPodService.exe" from the RUN menu, and running regsvr32 c:\windows\system32\atl.dll (per the Apple Tech) from the RUN menu.
    A few other notes, 1) in MSCONFIG, my iPod service does not seem to want to run, it shows as "stopped" 2)I had initally installed the iPodUpdater 2005-10-12, which didn't get me connected, and then later updated to 2005-11-17, which still didn't work. I have also installed from scratch from the apple site. When I try to run the Updater, my error reads "iPod Service Error". I don't even understand what this is supposed to do. Perhpas update the iPod software iteself?
    When I connect to the other PC in my home, which was loaded with the same Windows CD's, iTunes fires right away and detects this iPod.
    On the PC I am trying to coneect with, I have previously had a successful setup with an iPod mini, but now that doesn't work anymore either.
    Apples next step is telling me to uninstall/reinstall Windows. This seems like a pretty drastic, and even more time consuming step . . . one that I'd rather not take unless it is fairly certain to resolve this problem
    ANY SUGGESTIONS????
    Thank you in advance.
    iPod 30G Video / Gateway PC   Windows XP   Service Pack II

    Thank you. I'm new to this and will repost.
    Gateway   Windows XP   Service Pack II

  • Software required for communicating with iPods not installed correctly

    I am trying to do a new iTunes install version 10.6.1 on a Windows 7 64 bit machine. Everything goes smoothly and I get a message saying it installed correctly however, upon starting iTunes I get the following error:
    The software required for communicating with iPods and mobile phones was not installed correctly. Do you want iTunes to try to repair this for you?
    I have uninstalled it following the directions, reinstalled it by running as administrator, etc. still the same message. I also notice Quicktime is not getting installed at all.
    Please advise.
    Thanks in advance.

    I also notice Quicktime is not getting installed at all.
    That one is normal nowadays (ever since the iTunes versions 10.5.x).
    The software required for communicating with iPods and mobile phones was not installed correctly. Do you want iTunes to try to repair this for you?
    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you?
    If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

  • "The software required for communicating with the iPod is not installed..."

    I realize my explanation of my problem is long-winded, so if you want a shortened version, here it is:
    I've followed all the instructions trying nearly everything, and no matter what I do, iTunes gives me the error saying: "The software required for communicating with the iPod is not installed correctly. Please reinstall iTunes to install the iPod's software." My G5 iPod (60GB) works on two other computers (both without any music on them), so I assume there something wrong with my computer and not the iPod itself.
    Now for the long-winded story of the last eight hours of my life...
    I just got the Generation-5 iPod Video (60GB) a today and I'm having problems already. I followed the instructions and installed the iPod software and then plugged in my iPod (iTunes has been on my computer for a while now). I was expecting iTunes to open after plugging in the iPod, but my device manager only detected and installed "a new device". I manually opened iTunes and got an error saying: "The software required for communicating with the iPod is not installed correctly. Please reinstall iTunes to install the iPod's software."
    After re-installing the iPod software and iTunes, and restarting my computer countless times, I came looking for help here. I found this page, which seemed to outline my problem exactly. My computer recognizes the iPod as a drive, but iTunes won't have anything to do with it. I have all the symptoms outlined in the heading, so I hoped to solve my problem there. I followed the instructions step-by-step, and after the final restart, I open iTunes to get the same exact error message.
    I decided to determine whether there was a problem with my iPod or if it was my computer. I plugged my iPod into my uncles's powerbook, and got to the point where I can name and configure my iPod. I expected it to work flawlessly on a Mac (which it did) but there is no way for me to continue using a Mac (after tomorrow) for my iPod. This formatted the iPod for a Mac, so I went to another (different from the original) Windows computer, clean of any iTunes and iPod software, and followed the instructions exactly as they're supposed to be followed. After the installations, I plugged in my iPod, and although iTunes didn't open, I was able to format back to Windows and name my iPod (a step in the right direction). I should note that my (anti-iPod) computer is a Windows XP Pro, and the working one is Windows XP Home Edition. This was all well and good, until I remembered there was no music on this computer. So my iPod is completely working there, but there isn't anything I can do with it.
    Next, I came back here and browsed around the discussion boards, hoping to find somebody with a similar problem to mine. There seems to be alot of errors concerning iTunes not recognizing the iPod, but none of the solutions I tried worked for me, including changing the drive letter. I get the "iPod Service Error" while trying to restore to factory settings through iPod updater.
    Of course, I could transfer all 32GB of music from one computer to another, but the second (working) computer isn't mine and I won't have access to it in a couple months. It would be most convenient if I could get my iPod working on my own computer. Any help would be appreciated, especially from somebody who has solved this problem or know how to solve this problem.
    P.S.
    Here are some other minor details that my be important, but I didn't feel they were worth including.
    - My brother has his iPod mini set up on my computer, under a different user login. He gets the same error once in a while, but re-installing iTunes always solves the problem for him. I had him try solving my problem his way, but nothing worked for him either.
    - My computer is an AMD Athlon 64 Processor 3200+, 512MB RAM with Windows XP Pro SP2 installed. My internal hard drive is partitioned, using the letters C, D and H (C being my system files, D used for recovery files and H for my applications and games). My E drive is used as a DVD/CD-ROM Drive, and drives F and G are reserved for virtual drives (none have been running during this entire ordeal). My external hard drive uses the letter I, and I manually set my iPod to use the letter J (I've never used 'J' for anything else before).
    - Yes, I have downloaded and installed the latest versions of iTunes and the iPod software.
    - I'm assuming there is a problem with my computer and not my iPod, since it worked on both other computers I tried. I'm hoping it's as simple as changing a registry file or cleaning out (yet another) temp directory.

    Solution to "Software required for communicating with the iPod is not installed"!
    I battled this same problem for about 5 hours. Going through re-installations, the "5 R's", all these discussion boards. Nothing worked.
    The problem is that iPodService was repeatedly crashing after minute or so. You can verify this by hitting Ctrl-Alt-Delete and noting that iPodService is missing from the process list (sort by image name), or by right-clicking on My Computer and selecting "Manage", then going to Services and checking out the IPodService service - if it gives you the option to "Start", then it's not running.
    Here is what worked.
    1. De-install iTunes and iPod (if you have the updater installed) completely by going to Start --> Control Panel --> Add/Remove Programs. Also delete the C:\Program Files\iTunes and c:\Progam Files\iPod\bin directories. (Don't worry, this doesn't affect your saved music files.)
    2. Log in as an Administrator
    3. Go into the registry (note this is dangerous - you should be careful) and remove the iPod entries that the uninstaller misses.
    3.1 Go to Start menu --> Run.
    3.2 Type in "regedit".
    3.3 Go to HKEYCLASSESROOT --> IPodService.iPodManager.
    There are two keys here, iPodManager and iPodManager.1. In my case, I did not have permission to view either of these. I think this is the root cause of the problem. I think the installer can't properly update these because it doesn't have permission. So you need to change the permissions:
    3.4 Right-click on IPodService.IPodManager
    3.4.1 Select "Permissions..." A warning will appear saying you don't have permission, but that you can change permissions.
    3.4.2 On the window that launches, click on "Advanced..."
    3.4.3 Click on the "Owner" tab.
    3.4.4 Select a valid account (the one you're logged in under) under "Change Owner To".
    3.4.5 Hit "OK".
    3.4.6 Back on the main Permissions window, hit Add and add the same account as a valid user.
    3.4.6.1 Where it says "Enter the object names to select", type in the account name, e.g. "Smith".
    3.4.7 Click on the "Allow" checkboxes for "Full Control" and "Read".
    3.4.8 Hit "OK".
    3.5 Repeat procedure for the "iPodManager.1" key.
    3.6 Now right-click and delete both of these keys.
    I think that's all that's required, but I also searched through the registry and deleted the following keys.
    4. Other keys I deleted:
    4.1 HKEYCLASSESROOT --> IPodManager.IPodManagerUI.1
    4.2 HKEYLOCALMACHINE --> SOFTWARE --> Apple Computer Inc. --> iPod
    I think that's all I deleted, but I'm not positive. I seached for instances of "ipod" using the Find... and Find Next functions under the Edit menu.
    5. Exit out of the registry editor.
    6. Re-install iTunes. I re-installed iTunes and reconnected the iPod, and everything worked.
    I want to repeat that editing the registry can completely mess up your computer if you modify the wrong things, so only do this if you're comfortable, and be extremely careful.
    Hopefully this helps!
    Apple support people: assuming this works, please add it to your solutions page, and feel free to reimburse me for spending half of Christmas figuring this out.
    Mark

  • The software required for communicating with the ipod is not installed corr

    I just purchased a 60 gb ipod about 3 days ago and have been trying to sync it with itunes since. i have synced the ipod with itunes on two other computers but when i try to connect it to my itunes the error message "the software required for communicating with the ipod is not installed correctly" message always comes up. i have done almost everything possible including removing itunes and reinstalling it several times. if anyone can help me...please feel free
    thanks

    Here you go, Please read the whole topic. I'am sure this will help you:
    http://docs.info.apple.com/article.html?artnum=93716

  • 'the software required for communicating with the iPod is not installed correctly. HELP.

    everytime i try to update my ipod nano, i get an error message saying: 'the software required for communicating with the iPod is not installed correctly. Please reinstall iTunes to install the iPods software'
    i have tried reinstalling my itunes but i am still getting this message.
    what do i do?!

    When you reinstalled, did you just uninstall iTunes, then download it from apple.com/itunes/download?

  • Message: "software required for communicating with ipod...please reinstall"

    Message: "software required for communicating with ipod...please reinstall" appears. Can any one give me soome advice because i have tried practicaly everything to fix this and nothing.
    thanks

    If you get any message about "Another User", an "iPod Service Error" alert appears, or “Please reinstall iTunes" appears, turn off the 'Fast User Switching' - even if no one else is using the computer (Win XP environment).
    ==>Start=>Control Panel=>User Accounts=>Change the way users log on and off ==> Remove the check mark from FUS.
    See: http://docs.info.apple.com/article.html?artnum=93764
    And http://docs.info.apple.com/article.html?artnum=93395

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