The sound was working when I first got it but something happened and I can't listen to iTunes, DVDs or audiobooks.

I'm having problems with the sound on my iPad - it was working when I first got it but something happened and I couldn't find anything in sound under settings. Anyone have any ideas about what to do?

Maybe you have muted your iPad. The button above the volume up and down on the upper right hand side can either be programmed to Mute or Lock Orientation. See if you have it programmed to Mute.
Also check control center. On your home page, swipe up from the bottom of your iPad screen and control center opens. There's a sound icon in a circle, which could be on. Tap it to see if you're muted there.

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HT5622 I have accepted the update that was sent this morning and now I can't move away from the accept agreement terms page. I click on accept, but nothing happens and I can't get any other screen to come up.

After the update this morning, I cannot move away from the agreement, terms, etc. page - I click on accept, but nothing happens and I can't get any other screen to come up.

Hi chill1946s,
Here are a couple things to try:
Restart and / or reset your device
        iOS: Turning off and on (restarting) and resetting
         http://support.apple.com/kb/HT1430
Check your settings for Safari -- enable cookies and turn off private browsing
         Safari settings - iPad User Guide
         http://help.apple.com/ipad/7/#/iPadabb26b71
Cheers,
- Judy

My new (2 months old) 5s fingerprint recognition sensor does not work. It worked well when I first got it but now to get it to work I have to redo my fingerprints every few days, which completely negates the convenience and cost of the phone.

My new (2 months old) 5s fingerprint recognition sensor does not work. It worked well when I first got it but now to get it to work I have to redo my fingerprints every few days, which completely negates the convenience and cost of the phone. I have tried all the tips and they help a little but it always stops working and I have to redo my fingerprints. Does Apple read these comments? Is there an app that might help?

Apple does not read here.
If you want Apple to know send feedback
http://www.apple.com/feedback/iphone.html
I also have iPhone 5s on day one and it's working since. When it's not registering, I just clean the Home button and it works straight away.
Did you try when registering fingerprint using all angles? It should learn the more you use it.
Did you clean the sensor with a soft cloth?
http://support.apple.com/kb/HT5883

My transparency does not work on my iPhone and I was wondering how I fix that? It worked when I first downloaded ios7 but not now.

My transparency does not work on my iPhone and I was wondering how I fix that? It worked when I first downloaded ios7 but not now.

Hello wilsontot_too,
Thank you for the details of the issue you are experiencing on your iPhone. It sounds like you are not noticing transparency on your iPhone. It may be that you have "Increase Contrast" turned on in your iPhone settings.
I recommend verifying that Increase Contrast is turned off in Settings>General>Accessibility.
iPhone User Guide - Large, bold, and high-contrast text
http://help.apple.com/iphone/7/#/iph73b89c6
Thank you for using Apple Support Communities.
Best,
Sheila M.

My photoshop elements and Lightroom serial numbers won't work for my new mac. I bought these softwares via download on my windows laptop but returned that laptop because the quality was not great. I decided to buy a mac and now can't use my serial numbers

my photoshop elements and Lightroom serial numbers won't work for my new mac. I bought these softwares via download on my windows laptop but returned that laptop because the quality was not great. I decided to buy a mac and now can't use my serial numbers to download the software.

Moving this discussion to the Downloading, Installing, Setting Up forum.
Stephylei you will want to download the Mac versions of the installation files. If you purchased the software from Adobe, and choose the download option at the time of purchase, then the download will be available under your account. You can find more details at Find a download link on Adobe.com.

I bought Finalcut X from the App store store when it first came out but software update doesn't see it and let me download the newer versions! How do I fix this?

I bought Finalcut X from the App store store when it first came out but software update doesn't see it and let me download the newer versions! How do I fix this please?
thanks
Russell Moran

Just delete it from the Applications folder, and re-download it.
If it still says installed when you go to Purchased in App Store, click somewhere else, and option-click Purchased. That allows you to redownload already installed software.

How do i get the phone to ring when someone calls, it seems to only vibrate and I can't figure out how to turn on the ringer

how do i get the phone to ring when someone calls, it seems to only vibrate and I can't figure out how to turn on the ringer

look in settings:sounds and be sure you have a ring tone set, and both vibrate buttons are off. Also be sure the volume slider id as far right as is comfortable.

Only one track is downloaded per album on itunes on my iphone 5. Every time I download a new track it deletes the previously downloaded track on that album. Why is this happening and how can I switch it off?

Only one track is downloaded per album on itunes on my iphone 5. Every time I download a new track it deletes the previously downloaded track on that album. Why is this happening and how can I switch it off?

Most YouTube content requires the Flash plugin. Sometimes it's necessary to uninstall then reinstall that plugin.
Uninstall the Flash plugin then reinstall new > Troubleshoot Flash Player | Mac OS
Very important to uninstall the currently installed plugin first.
Now launch Safari and try a video.
If you have the ClickToFlash extension installed, that can prevent Flash based video from streaming. It can also be installed as a plugin in /Library/Internet-Plug-Ins.
And check to see if Safari is running in 32 bit mode. Right or control click the Safari icon in your Applications folder then click Get Info. If the box next to: Open in 32 bit mode is selected, deselect, quit then relaunch Safari.
You may also need to delete the cache associated with Safari .
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type or copy/paste: ~/Library/Caches/com.apple.Safari
Click Go the move the Cache.db file from the com.apple.Safari folder to the Trash.
Quit and relaunch Safari. Try a video.

Ipod touch 4g wont connect to itunes or come out of recovery mode, its just stuck on the connect to itunes screen and will not come out, i tried doing a restore but something happened and now it wont finish or do anything else please help

ipod touch 4g wont connect to itunes or come out of recovery mode, its just stuck on the connect to itunes screen and will not come out, i tried doing a restore but something happened and now it wont finish or do anything else please help and my itunes will not see that its connected. i also tried going though control panel and restarting the service and nothing happens. also i tried redoing the driver but its saying it cannot find any drivers for it

lol ok nvm i fixed it

My macbook pro would play a CD when I first got it, but now it will not.

When I first got my MacBook Pro it would play my CDs and DVDs. Now it will not. I am very frustrated because when you pay for an Apple product you expect it to do the basic things it is supposed to do!
Why will it not play CDs now? I have had this macbook only about 6 months.

Apple does not read here.
If you want Apple to know send feedback
http://www.apple.com/feedback/iphone.html
I also have iPhone 5s on day one and it's working since. When it's not registering, I just clean the Home button and it works straight away.
Did you try when registering fingerprint using all angles? It should learn the more you use it.
Did you clean the sensor with a soft cloth?
http://support.apple.com/kb/HT5883

I am using the big date calendar template and when I submit it to apple for printing I lose the name of two months. These names are not text boxes. I see the names when I send it in but something happens during the transmission to apple. It was suggested

I am using the big date calendar template in iPhoto. I am on Lion 10.7.2, macbook air. The names of the months are on each calendar page but something happens when I send the data to Apple. The names are part of the template. They are not text boxes. I lose two names on the calendar after it is sent to Apple. Apple suggested I make a pdf file of my calendar before sending it in and check to make sure every name shows. I did this with a calendar I just sent in. The calendar was correct. All names of the months were showing. After sending the data two month names disappeard because when it arrived by mail, it was incorrect. Apple looked at my calendar via a pdf file and it was incorrect. This is second time this has happened. I called Apple and they had me delete several folders in the Library folder, some preferences and do a complete reinstall of iPhoto. I have not yet remade the defective calendar. I am wondering if anyone else has had this problem?
kathy

Control-click on the background of the view all pages window and select "Preview Calendar" from the contextual menu.
You can also save the pdf as a file to compare to the printed calendar. If the two names are visible in the pdf file then the printed copy should show them. Contact Apple for a refund. Apple Print Products - Apple Store (U.S.)

I have itunes 11.1 and just recently the sound quit working when i try to play a song Itunes. What is going on with it?

the sound on itunes has quit working but when i go to the internet and paly a song on say youtube there's sound.

Since iTunes 11.1 is computer based, you're saying this issue is on your Mac?

Can I reinstall an iPhone app that was free when I first downloaded it but is paid now, without paying?

I have deleted it from both my iTunes and iPhone.

Of course. If your country supports iTunes in the Cloud, you can redownload the app for free, because the developer made it paid after you got the app, so now you can download it free of charge. On the phone, go to App Store > Updates > Purchased, and download the app.
You will only have to pay if the developer decided to make it paid alongside a major update of the app, which is not usual

My MacBook Pro Early 2008 freezes up with Kernel Panic, i restarting by pressing the power button for about 8 to 10 seconds, but nothing happen and still getting kernel panic 9c2028 10.5.2 Darwin 9.2.1 Anybody please help me get out this panic.

I am writting to ask for help with my old version MacBook Pro early 2008 with Kernel Panic 9C2028 10.5.2 Darwin 9.2.1. My MacBook Pro freezes up with a panic and have to shut it down by pressing and holding the power button. When I restard the comp it keep showing the same Kernel Panic. Will any body outthere heppe me get out this freezes up panic kernel Darwin 9.2.1.
Thanks You

Looks like a RAM failure or maybe another hardware failure.
Can you take out the battery and with the charger connected start up? Same failure?
Have you tried the SMC reset and PRAM reset? do both twice.

HT1212 i did all the following info on how to unlock my iphone but stil lock and i can't use it, please if someone can help me

My iphone was locked and i can't remember my passcode i did all the info on how to unlock my iphone but still did not work

If you forget your passcode there is only one way to remedy the situation.
Put your phone in recovery mode and restore the device using iTunes.
HT1808 iOS: Unable to update or restore
http://support.apple.com/kb/HT1808

The sound was working when I first got it but something happened and I can't listen to iTunes, DVDs or audiobooks.

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