The sounds on my iphone 4 are not working.

it is not on silent and i've checked all of the settings. the ringer is turned to the highest volume but it will only vibrate when i get a call, text or email. the alarm still makes a sound though. sometimes at random it will start making sounds for texts and calls without me changing any settings and then stop again. any ideas?

Did you try to reset your iPhone? Hold down Power and Home buttons together until Apple logo appears.

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    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
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    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    You will find respective repair costs in the appropriate link:
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    iPhone Service Support and Costs
    iPad Service Support and Costs
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