The system recovery disks I made for my HP dv7-1132 NR running Vista Home Premium 64 bit won't work.

I just bought this laptop and I want to wipe the drive clean. It is an HP dv7-1132 NR with Vista home premium 64 bit but still on Service Pack 1. It came with no system restore disks so I made my own through the System Recovery Manager. Apparently the disks were created without any problems as there were no errors.
When I tried to use the first disk however (by inserting the first disk into the dvd drive and re-starting the computer, Once it has re-booted I get the message:  
"This PC is not supported by the system recovery disks. You will not be able to recover this system with these disks"
Can anyone help me help me to either get these discs working or give me another work around that will wipe this hard drive? I am not a techie so my knowledge base is rudimentary. If you can give alot of detail in any possible fixes, that would be great!!!1
Thanks. and Happy 4th of July Americans!!!!

Usually this is caused by missing info in the BIOS and must be corrected by service from HP. Enter BIOS by tapping away at the F10 key immediately after power on. Is all system info there,serial,etc?
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**

Similar Messages

  • Recovery disks for my HP Pavilion DV 9500 Windows Vista home premium

    Does anyone know where I can find recovery disks for my HP Pavilion DV 9500 Windows Vista home premium?? According to HP, disk pn is 446537-004.

    Excuse me for not understanding the solution so well....
    So I need to purchase an OS for my computer - like windows 7 ??
    And I need to download drivers from hp.com - there is a long list of drivers and they are dependent on the operating system - which ones do i need (all??) and supposedly I need to get a new operating system first??
    Could I try to just reload drivers before purchasing a new OS - is that possible ?? maybe it is a driver problem and not an OS problem ?? If this is possible, how do I determine which drivers to download and what order to try to install them??
    Sorry that I am not so knowledgeable
    Thanks,

  • System Recovery disk for Windows 8.1

    Hi, I have upgraded my pc from Windows 7 to Windows 8. Every thing went ok. Now I have upgraded it to Windows 8.1. So far every thing went fine. However, can some one tell me how I can create a System Recovery Disk at this stage? I have managed to create
    a Recovery Drive USB stick. 

    Hi,
    According to your description, I suggest you use system image backup to create a System Image.
    You may refer to the following steps:
    1.Press Win+Q, search File history. Then click it in the display list.
    2.In the File History control panel that appears, look in the lower left corner. The option you're looking for is System Image Backup. Click that, and the familiar Create a System Image wizard appears.
    Hope this helps.
    Regards,
    Kelvin hsu
    TechNet Community Support

  • HT3606 how do i get a recovery disk or download for os 10.5.8?  my system was installed by an apple store when replacing my hard drive.  i did not get a backup disk.

    how do i get a recovery disk or download for os 10.5.8?  my system was installed by an apple store when replacing my hard drive.  i did not get a backup disk.  macbook is a 1.1 from mid 2006 and 10.5.8 is as far as i can go..  use this as a utility backup when my new macbook pro with mt lion screws something up---which seems like a daily event. do i have to install a lesser version of leopard then install the update.  does software update even work anymore for leopard?  im so in the dark and when i look at the console i just freak.

    Hello, your best bet would be to clone your drive to an external drive, which will be bootable.
    Get carbon copy cloner to make an exact copy of your old HD to the New one...
    http://www.bombich.com/software/ccc.html
    Or SuperDuper...
    http://www.shirt-pocket.com/SuperDuper/
    You're not likely to see any updates show up for 10.5.x
    The very first MacBook 1,1s can actually run 10.6, which is updatable to 10.6.8, but will only run in 32 bit mode on yours.
    http://www.everymac.com/systems/apple/macbook/specs/macbook_1.83.html
    Snow Leopard/10.6.x Requirements...
    General requirements
       * Mac computer with an Intel processor
        * 1GB of memory (I say 4GB at least, more if you can afford it)
        * 5GB of available disk space (I say 30GB at least)
        * DVD drive for installation
        * Some features require a compatible Internet service provider; fees may apply.
        * Some features require Apple’s MobileMe service; fees and terms apply.
    Which apps work with Mac OS X 10.6?...
    http://snowleopard.wikidot.com/
    Buy Snow Leopard > http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
    Call Apple Sales...in the US: 1-800-MY-APPLE. Or Support... 1-800-275-2273
    Other countries...
    http://support.apple.com/kb/HE57

  • Using the Dvd recovery disks results in "operating system not found"

    I recently bought the DVD recovery disks for Windows 8 from HP. After following the procedure using the 3 recovery disks plus the supplemental "Application and Driver recovery" disk. Immediately after installing the supplemental disk I receive a message that says "contact HP support and "in most cases recovering the hard drive will fix the problem".
    When I try to reboot another message appears saying "the operating system is missing". I repeated the procedure several times (also skipping the supplemental disk) and the message is the same.

    Hi:
    I can't help you with that problem but if you want to try making your own plain W8 installation media, you can use this file and it should work with the embedded product key in your notebook's BIOS.
    https://docs.google.com/file/d/0B0W9PBigPy94aVJWSndyTFNFMzg/edit?pli=1
    Then use this tool to transfer the file to a 4 GB USB flash drive or DVD.
    The tool will also make the media bootable.
    http://www.microsoft.com/en-us/download/windows-usb-dvd-download-tool
    Then go to the g6z-2200 download page and get the drivers and available software you need.
    http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&dlc=en&lc=en&product=5328122
    You will also need to install the AMD Chipset Drivers from the link below.
    http://support.amd.com/en-us/download/chipset?os=Windows%208%20-%2064
    If it works, see if you can get your money refunded from HP for the disks.

  • Hp the system recovery media does not support this computer, WIN7 GS72 Notebook

    HProduct: GS-B66US (17" I3 notebook)
    OS:             Win7
    Bios Rev:   F.47
    Error message: "hp the system recovery media does not support this computer.  You are not able to restore this system"
    Changes made to system:  Updated bios (I think).
    Getting error messages (at system boot, as windows start, and from the intel hard drive controller) warning me to backup data and hard drive my fail.
    I replaced the harddrive and inserted the first of my 4 recovery DVDs (created before I updated the bios).  After booting from the first recovery disk I get the following message
    "hp the system recovery media does not support this computer. You are not able to restore this system with the media"
    The computer still boots with the old hard drive (with drive failure imminent messages)  I do see support assistant offering another bios update but I did not install it with the hard drive problem
    PLEASE HELP
    TIA

    Hi,
    I think there could be two possible reason. wrong media or systemboard is changed.
    did you create any recovery media yourself or you ordered the recovery media from hp? also, was there any systemboard replacement done before?
    media created on some other computer (same model) may not work on your computer.
    you can order the media from hp.com here.
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00810334
    also once systemboard is replaced you need to get the configuration settings done for BIOS(only HP can do it).
    hope it helps
    Regards,
    WW
    “I am an HP Employee“
    ***** Click the KUDOS star on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem***

  • System recovery disk failure Toshiba C655-S5300

    I tried using the FACTORY system recovery disks on my son's Toshiba C655-S5300 laptop.  During the installation of the first disk, the installation appears to bog down and stop.The disk drive begins "chugging", and will keep doing so. I terminated the recovery and made the mistake of reformatting the HDD.  Therefore, I cannot perform a system recovery form the HDD.  A subsequent try at recovery resulted in the exact same thing at the same time in the recovery process.
    I thought that maybe the HDD was bad, so I tried it on a spare HDD of identical specs.  It does the same thing on that HDD!  Both HDDs appear to be still functioning well, so something else is wrong.
    Does this mean that the factory recovery disks are bad?  What other things can cause this?  What other options do I have to restore my son's computer?
    Thanks for any help you can give me.
    Dave

    It does sound like the most likely cause is bad recovery discs. However, there could also be a hardware failure in the laptop such as the optical drive although this is less common.
    - Peter

  • How can I boot from my recovery dvd to reach the system recovery C: on a extern hard disc

    I think a have a virus in my notebook Pavilion 15 and want to restore my C partition with a system back up. I made this system back up a month ago and it is stored on a extern hard disc. I have also made a recovery dvd. How can I boot my notebook from my dvd to start the procedure? I have 2 partions on my notebook. The second partition contains My Documents.
    Thanks in advance.
    Tineke

    It is unlikely that the back-up of the system recovery, that you have stored on an external drive, will be useful in recovering your computer. Please see HP PCs - Performing an HP System Recovery (Windows 8), for instructions on using the HP Recovery Disc set your created earlier. Typically, the disc set is 4 to 6 DVDs.
    If you have any further questions, please don't hesitate to ask.
    Please click the white KUDOS star to show your appreciation
    Frank
    {------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
    Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
    This is a user supported forum. I am a volunteer and I don't work for HP.
    HP 15t-j100 (on loan from HP)
    HP 13 Split x2 (on loan from HP)
    HP Slate8 Pro (on loan from HP)
    HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
    HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
    HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
    HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
    HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

  • U330 System Image = System recovery disk?

    hi all
    i have created a system image into a portable external harddisk for my U330 laptop.
    once that is done, i was prompted if i want to create a system recovery disk.
    just wondering, do i still need to create a system recovery disk if i have already created an image?
    if i want to recover my system, just plug in the hard disk containing the system image during boot-up, and follow the onwards instructions?
    also, in what ways is this way of recovering different from the one-key recovery by Lenovo?
    pls advise.

    if windows vista installed, run one-key recover 6.0.
    already got backups, skip "back up" otherwise click that.
    select full backup, quick compression and next >
    choose the path or leave it default and next >
    and start.
    after back up ends, restart the application one-key recover 6.0
    click "create recovery disc" and next >
    select the backup you have and next>
    this screen will tell you how much cd or dvd you need, min 2 dvd or 8cd, max 7 dvd or 28 cd. and next>
    insert the blank cds or dvds into driver and wait until done.
    you may need the system image, you can lose your back-up cd, or  cds may not working after a while, so , i still recommend that you keep the original copy or more than one backup.
    size of recovery  cd depens on how much size of disk space you use. its up 2-7 dvd or 4-28 cd.
    after upgrading to win7, have you seen new part of hard disk such as lenovo system and backup files included?
    http://img194.imageshack.us/img194/8528/99892440.png
    one-key recover 6.0 doesn't work on win7, at least for me, but you can try.
    i got error when i want to ""an internal program error has occured error code : 0xe0dd001f."
    and for that, i'm still working on and waiting for the solution.
    http://forums.lenovo.com/t5/IdeaPad-Y-and-U-series-Laptops/Onekey-recovery-error-y550-serie/td-p/182...

  • Running System Recovery Disk

    I had to replace the hard drive on my HP G72 notebook . Then I ran the three system recovery disk that came with the laptop and after that process is finished and the computer restarts it  proceeds straight to  a message that reads no bootable device found insert boot disk and press any key. Any feedback on this problem would be appreciated. Thank You     

    When requesting assistance, please provide the complete model name and/or product number of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue.
    The above requested information can be found on the bottom of your computer or inside the battery compartment. Please do not include your serial number. Please enter the model/product information into HP's Online Consumer Support page and post it here for our review.
    If you have any further questions, please don't hesitate to ask.
    Please click the White KUDOS "Thumbs Up" to show your appreciation
    Frank
    {------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
    Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
    This is a user supported forum. I am a volunteer and I don't work for HP.
    HP 15t-j100 (on loan from HP)
    HP 13 Split x2 (on loan from HP)
    HP Slate8 Pro (on loan from HP)
    HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
    HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
    HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
    HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
    HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

  • U110 System Recovery Disk

    Hi,
    How can I create a System Recovery Disk for Lenovo U110?

    OneeKey can be invoked in tow ways: One when the system is off, and anotehr within windows. When you press NOVO button when the system is off , I  mean the OneKeyRecovery button, you get two option OneKey Antivirus, and OneKey Recovery. If you press OneKey recovery it will set you laptop to factory default, meaning wiping out all your apps that you installed.
    Within Windows, if you click on Onekey Recovery, there is an option which creates bootable CDs/DVDs. That CDs/DVDs will have all uoir apps that you installed. I don't have U110; but I have S10 and U330. I have tried the DVD option and it works great.
    I hope I have answered all your question. I don't know , like the other folks, how to screen capture and post it here.
    Thanks 

  • Can I use HP System Recovery Disks on a new hard drive replacement with a lower storage capacity?

    Can I use the HP System Recovery Disks from my HP Pavilion dv7t-4000 CTO Select Edition Entertaimnent Notebook PC when I replace the failing hard drive with a smaller storage capacity hard drive?  Right now it is a Toshiba 750GB SATA hard disk drive, 5400 RPM, 2.5 inch small form factor (SFF) and I am planning to replace it with the Toshiba HDKCB26 500GB 2.5 inch Hybrid Hard Drive.  I read that I cannot use a System Image to restore the hard drive because it is a smaller capacity then the original Hard Drive. If this is true, it seems that my only option is to use the HP Recovery Disks.

    Hi:
    Normally the HP recovery disks don't work on a smaller hard drive either, but it may be possible in your case if HP offered a 500 GB HDD in that model series.
    No guarantees though.

  • Problems with the Toshiba Recovery Disk Generator program

    Hi,
    I have a Satellite Pro U400 laptop running XP SP3 - iyes t's old, but still running with newly added memory and a new battery.
    I wanted to make a fresh set of recovery disks so I fired up the Toshiba app. It created the first disk fine. Then it prompted for Disk 2. So I put Disk 2 in.  It contemplated for a bit, it said it would now create disk 2.  Then, it prompts me again for Disk 2. There's no error message or anything. So, I ejected the disk and tried a different one.  Several times.  It just can't get past this to create disks 2 and 3.
    I downloaded an "update" I found on the Toshiba site, but it didn't change anything.
    Any suggestions?
    Thanks.

    Hello
    I think you mixed up something...
    The hidden Windows partition (Recovery Environment) has nothing to do with the Toshiba recovery disk or HDD recovery procedure. This is a Windows feature that is on all PCs and notebooks available so my suggestion is you read this good Wikipedia article about this:
    http://en.wikipedia.org/wiki/Recovery_Environment
    The HDD recovery files are stored on the second partition of the HDD in the folder HDDRecovery. So if you use the HDD recovery function only the first partition will be formatted and you can only use this feature if you have access to the advanced boot menu. If you dont have it you must use the Toshiba recovery disk because the disk formats the whole HDD and restore the factory settings of the notebook (the HDD recovery too but only with the first partition).
    You can change the partition size of both partitions but there should be enough free space on both partitions. Otherwise the HDD recovery does maybe not work.
    About the Vista partition tool I can prefer this useful article:
    http://aps2.toshiba-tro.de/kb0/TSB7101OB0006R01.htm
    I hope you understand it better now and if you have more questions please let us know.
    Greets

  • I have a HP Pavilion dv2910us that I am try to recover using the HP recovery disks.

    I have a HP Pavilion dv2910us that I am try to recover using the HP Vista Home Premium recovery disks. Recovery disk #1 worked and prompted me to insert disk #2, disk #2 was inserted and ran until only 20% of installing original content was reached. CD/DVD rom light on lower left of the notebook is not lit, wireless light is lit, running. Program ran slowly to reach the 20% mark, over three hours at one or two percentage points at a time. Then for the next 12 hours nothing, no keys or commands on the keyboard have been touched. Please advise next step, thank you.

    Hi:
    If you can't get the recovery disks to work (I can't help you there), and you can still read all 25 characters of your Vista product key on the bottom of your PC, you can make your own Vista installation disk and use the product key to activate it.
    Here's how:
    If you're up to a slight but rewarding challenge you can make your own if you can read your 25 character Vista product key on the PC.
    Just download the 3 files you need at the link below, and read all of the instructions to create a bootable DVD installation disk using imageburn.
    Disregard the part of the text under the first screen shot about "extract the files to the Vista folder."
    The files were already extracted to that folder when you ran the X14.exe file by reading the text on top of the first screen shot.
    The other thing I noticed is on the 4th screen shot, where it shows Developer ID Microsoft Corporation. I had to type Microsoft Corporation in myself, and then the other codes automatically populated.
    When I went to compile the ISO file, ImageBurn gave a message that about a WIM file and ISO, and if I wanted to burn it in a different format.
    I selected No, make the ISO file.
    It was not that hard to do. I burned both the 64 bit disk and the 32 bit disk in case I ever need them.
    I tested both of them on my hp dc7100 CMT desktop PC, they worked perfectly.
    When you enter the product key, it knows what version of Vista you have.
    http://en.community.dell.com/support-forums/software-os/w/microsoft_os/3317.2-3-microsoft-windows-v....
    After you successfully install Vista, you can then install the drivers from your PC's support and driver page.
    Paul

  • Can't recover my system using the system recovery media

    Last month my computer started reporting an imminent hard disk failure. So I created a set of system recovery discs, purchased a new hard drive, and tried to start the recovery process. But in the process my DVD drive failed, and then my BIOS chip had to be replaced. Finally I'm ready to try to recover my system using an external DVD drive, but after booting to disk 1 and looking like Windows is starting, I get the error message:
    HP Recovery Manage
    The system recovery media does not support this computer. You are not able to restore this system with the media.
    0110-QF521EA#ACB-QE360UA#ABA
    0130-ACB-ABA
    What's going on here and I how to I recover my system?

    I liked Paul Tikkanen's suggestion of downloading an ISO file and booting to that (http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/System-Recovery-Restore-and-All... The system starts a Windows boot but soon asks me to install a CD/DVD driver. I can't find one and the installation will not let me proceed without one. I am getting pretty frustrated!

Maybe you are looking for

  • Custom Text Format not available

    Hi, I'm trying to specify a column (text datatype) in a report as a hyperlink, but when I navigate to the column properties screen and check the "Overide default data format" box, I only have the two "Plain Text" options in the drop down list. This i

  • I need a section to display at the bottom of the first page of my report

    My report displays a number of records, but at the bottom of the first page of the report, I need a section (a remittance slip) that would only appear at the bottom of the first page. I've tried using a page footer with conditional suppression.  This

  • 1st Gen MacBook Air with 24" Cinema Display

    I have a 24" Cinema Display that I have been using with a 17" MacBook Pro for about a year. I want to use that display with my MacBook Air. But, the Air (first generation) uses the micro-DVI output and the Display uses the mini display port. I have h

  • Recieving Error Viewing Reports in Report Manager

    I am receiving the following error trying to view a report in Report Manager and Reporting Services:  " Your browser does not support scripts or has been configured not to allow scripts"  I have ensured that scripting is enabled and added the site to

  • Anyone having problems connecting their Hands Free Blue Tooth in their car?

    My new 4s will not connect to the hands free BT in my 2010 Infiniti G37.  My old 3Gs had no problem connecting.  When I try to hook my new phone up the car doesn't even recognize an available phone.