The test couldn't sign in to Outlook Web App due to an authentication failure. Extest_ account.

Question

Hi.
I'm using SCOM 2012 R2 and have imported the Exchange server 2010 MP.
I have runned the TestCasConnectivityUser.ps1 script and almost everything is okay except for the OWA test login.
The OWA rule is working for some time until (I think) SCOM is doing a automatic password reset of the extest_ account. Then I get the OWA error below. The other test connectivity are working. Any suggestions.
One or more of the Outlook Web App connectivity tests had warnings. Detailed information:
Target: xxx|xxx
Error: The test couldn't sign in to Outlook Web App due to an authentication failure.
URL: https://xxx.com/OWA/
Mailbox: xxxx
User: extest_xxx
Details:
[22:50:08.936] : The TrustAnySSLCertificate flag was specified, so any certificate will be trusted.
[22:50:08.936] : Sending the HTTP GET logon request without credentials for authentication type verification.
[22:50:09.154] : The HTTP request succeeded with result code 200 (OK).
[22:50:09.154] : The sign-in page is from ISA Server, not Outlook Web App.
[22:50:09.154] : The server reported that it supports authentication method FBA.
[22:50:09.154] : This virtual directory URL type is External or Unknown, so the authentication type won't be checked.
[22:50:09.154] : Trying to sign in with method 'Fba'.
[22:50:09.154] : Sending HTTP request for logon page 'https://xxx.com/CookieAuth.dll?Logon'.
[22:50:09.154] : The HTTP request succeeded with result code 200 (OK).
[22:50:09.373] : The test couldn't sign in to Outlook Web App due to an authentication failure.
URL: https://xxx.com/OWA/
Mailbox: xxx
User: extest_xxx
[22:50:09.373] : Test failed for URL 'https://xxx/OWA/'.
Authentication Method: FBA
Mailbox Server: xxx
Client Access Server Name: xxx
Scenario: Logon
Scenario Description: Sign in to Outlook Web App and verify the response page.
User Name: extest_xxx
Performance Counter Name: Logon Latency
Result: Skipped
Site: xxx
Latency: -00:00:00.0010000
Secure Access: True
ConnectionType: Plaintext
Port: 0
Latency (ms): -1
Virtual Directory Name: owa (Default Web Site)
URL: https://xxx.com/OWA/
URL Type: External
Error:
The test couldn't sign in to Outlook Web App due to an authentication failure.
URL: https://xxx.com/OWA/
Mailbox: xxx
User: extest_xxx
Diagnostic command: "Test-OwaConnectivity -TestType:External -MonitoringContext:$true -TrustAnySSLCertificate:$true -LightMode:$true"
EventSourceName: MSExchange Monitoring OWAConnectivity External
Knowledge:
http://go.microsoft.com/fwlink/?LinkID=67336&id=CB86B85A-AF81-43FC-9B07-3C6FC00D3D42
Computer: xxx
Impacted Entities (3):
OWA Service - xxx, xxx - xxx, Exchange
Knowledge:     View additional knowledge...
External Knowledge Sources
For more information, see the respective topic at the Microsoft Exchange Server TechCenter
Thanks
MHem

Answer 1

Hi,
Based on the error, it looks like an OWA authentication failure.
Have you tried post this to LYNC forums?
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