The type of Raw File used in my Canon 7D MKll is not supported in Bridge, Camera Raw or Photoshop 5S. How can I fix this?
The type of Raw File used in my Canon 7D MKll is not supported in Camera Raw, Adobe Bridge or Photoshop 5S. How do I fix this?
I gather you are using Photoshop CS5? The most recent Camera Raw version that CS5 will accept is ACR 6.7. Support for the Canon 7D Mark II was added in ACR 8.7.1. You will have to use the DNG converter to covert your CR2 files to the universal DNG raw format. Here are the links for the DNG converter:
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 8.7.1
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 8.7.1
Benjamin
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when i turn on my ipad and go to settings then to icloud the ipad says account not verified. what does this mean? how can i fix it? it keeps looking and looking yet does find my account.
Welcome to the Apple Community.
Put in a request for another verification e-mail to be sent to you.
Start here, change your country if necessary and go to manage your account.
Also check your Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether. You may also wish to contact your mail provider to see if their spam filters are removing the email before it gets to you. -
I'm installing windows 7 64-bit on my imac which I've done before but I get a message that the partition is GPT even after I format the bootcamp partition. I just upgraded my hard drive to a 3tb and I'm allocating 1tb for windows. How can I fix this?
No easy fix for a few reasons:
1) Bootcamp requires a hybrid MBR for the partition table. That is: both an MBR and a GPT partition table at the same time with the GPT one having all partitions and the MBR one having only the ones that are relevant, but at most 4 of them (including the protective partition and the Macintosh HD one). Which leads us to:
2) The MBR part of the hybrid partition table cannot work with 3TB hard drives. MBR is limited to 2TB.
I am working on a small EFI app that can boot Windows in EFI mode on a Mac and that would mean that you can go GPT only on your system. The progress of the app is slow due to the nature of EFI and for now requires that you do an unattended Windows install with slipstreamed graphics drivers, but we are adding VGA loading on top of EFI quite soon after the rest of the app stabilises. The status of the app is documented at:
Win7 x64 booting natively via EFI (no bios emulation)
Windows does actually successfully boot in EFI mode on most Macs (anything with a 64bit EFI should work), but does not have graphics support even if you load the driver due to the VGA pci registers not being set by the firmware. Furthermore, in Setup and Safe Mode, Windows uses VGA instead of GOP which is a failure by design since VGA is a BIOS standard and not really compatible without hacks with EFI. Other EFI implementations also add VGA compatibility at a high cost to the firmware complexity for the VGA cards available on the market that don't actually contain anything in their ROM except the VGA BIOS.
My recomendations:
1) Install on a second smaller hard-drive; or
2) Wait for the EFI app to come out officially and use that to boot Windows Vista SP1 x64 and Windows 7 x64 (RTM and SP1) in the native EFI mode.
3) Wait for Windows 8 which supports VGA-less booting acording to the AMD presentation at UEFI Plugfest. -
In syncing my Iphone 5 for the first time, Facetime disappeared. Although it shows up under apps in the settings menu, the application itself does not seem to be there. What happened? How can I fix this?
There has never been a facetime app on the iphone.
As the manual says, you access from contacts. Pick a contact and scroll down to the facetime button -
For the last year I have been unable to use my iPhone speakers because of some bug. I can play music and audio through headphones, but that's it. And just today even the headphones became spotty. I'll play a song (through iTunes) for a while, then the audio will just cut out. I can get it back by unplugging and replugging the headphones (sometimes multiple times) but that fix doesn't last long; usually within a few minutes (if not much sooner) the music cuts out again.
I really don't want to buy a new one because this one otherwise works fine. How can I fix this?iOS: Unable to update or restore
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My music on itunes doesn't have the markers anymore, how can i fix this?
So my songs should be listed like this:
A
Advice
B
Bang
C
Chinter's will
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L
LightsThe reason the alphabetical sections aren't showing is because you don't have enough songs. In order for them to show, you have to have a certain number of songs. ( I think it's 40 ).
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The icons for links are gone. In their place are hyphenated boxes. After I click on an existing link once the real icon comes back. For Example: I have several bookmark links for Amazon. Those links now have hyphenated boxes as their icons not the Amazon icon. Once I click on an existing link the Amazon icon is activated and replaces the hyphenated boxes. Literally EVERY bookmark / link icon is now a hyphenated box till I click once. How can I fix this? I'm running Firefox 8.0 on windows XP. This problem started this week. Before and After upgrading to firefox 8.0 from 7.xxxx. See screen shot example.jpg i've attached below. Double click to enlarge it for better viewing. Any input welcomed. Not a major problem but I would like to have the icons back.
Thanks
MaxboydThanks. That solved it. I had my doubts since I wasn't concerned about my lost bookmarks. I was concerned about the broken functionality. In any event, restoring from a backup solved both the functionality and the lost bookmarks. I appreciate the response!
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My Iphone5 updated today with new iOS 6.1 and while doing that it has sync my phone number with my wife number in the same icloud due to which we receive each others SMS when we message each other. Anyone have idea how can I fix this issue in settings etc
Thank youMy Iphone5 updated today with new iOS 6.1 and while doing that it has sync my phone number with my wife number in the same icloud due to which we receive each others SMS when we message each other. Anyone have idea how can I fix this issue in settings etc
Thank you -
When my contacts use to send me picture messages they use to automatically download or if not when I hit download they downloaded,but lately they won't download. How can I fix this? I have a samsung galaxy legend.
April2014 Let's get your pictures downloaded! Do you have data enabled on your phone? Or do you have wifi turned on?
Sheritah_vzw
Follow us on Twitter
@VZWSupport -
Every time I open photoshop is says I'm still using the trial version and asks me to buy or license the software. Each time I have to input the license code number. How can I get this to stop?
OK, I'm new. I have a PC running Windows 7 Home Premium 64-bit Operating System, Adobe Photoshop CS6 (64 bit). See below. There is no error message. I just launch the program and it asks if I would like to continue with the trial version or buy a license. It then asks me to log into my account and I input my license number. I hope this is helpful. Thanks
System info:
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3395 MHz
Built-in memory: 16347 MB
Free memory: 11237 MB
Memory available to Photoshop: 14723 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: ATI Technologies Inc.
Video Card Renderer: AMD Radeon HD 7570
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1200, right: 1920
Video Card Number: 1
Video Card: AMD Radeon HD 7570
OpenCL Unavailable
Driver Version: 8.911.0.0
Driver Date: 20111025000000.000000-000
Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Video Mode: 1920 x 1200 x 4294967296 colors
Video Card Caption: AMD Radeon HD 7570
Video Card Memory: 1024 MB
Video Rect Texture Size: 16384
Serial number: 92628617615724315352
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Users\Langford\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 1.81T, 1.32T free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/01/18-15:07:40 66.492997 66.492997
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/02/09-16:00:02 4.0.93 66.496052
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/01/18-15:07:40 66.492997 66.492997
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/01/18-15:07:40 66.492997 66.492997
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/01/18-15:07:40 66.492997 66.492997
BIBUtils.dll BIBUtils 2012/01/18-15:07:40 66.492997 66.492997
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/01/18-15:07:40 66.492997 66.492997
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Bas Relief 13.0
BMP 13.0
Camera Raw 7.0
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Dicom 13.0
Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Embed Watermark 4.0
Entropy 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Extrude 13.0
FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Flash 3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Google Earth 4 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Kurtosis 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Maximum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mean 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Measurement Core 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Median 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mezzotint 13.0
Minimum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
MMXCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Pinch 13.0
Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Range 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.0
Shear 13.0
Skewness 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Standard Deviation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Sumi-e 13.0
Summation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
U3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Underpainting 13.0
Vanishing Point 13.0
Variance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Variations 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
Wavefront|OBJ 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
WIA Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Wind 13.0
Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
ZigZag 13.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONE -
I have been using OS X Lion for years. Last night I updated to OS X Yosemite. Now I cannot update either my iPhoto nor iMovie. How do I fix this? Telling me to go to the Support at App Store is not helpful as they are oriented to my MacBook Pro and not toward the theft of my iPhoto or iMovie. Is there any way around the App Store mismanagement of AppleID for these applications?
What happens when you try to download the new iPhoto and iMovie? Do you get any message and if so what is it? What do you mean by "theft of my iPhoto or iMovie"? Who do you think stole them?
One trick to try is to move the iPhoto and iMovie apps to the Trash in the Dock but don't empty as yet. Then go to the App Store and try to download the apps again. -
The hold switch is locking my ipod no matter what side it's on, if I mess with it it will sometimes 'unlock' for about two seconds, but that's about it. Definitely not enough time to find a song to play. Help?
The hold switch is likely faulty and will need to be replaced. Apple will exchange your iPod out for a refurbished one of the same size and generation for a flat fee.
http://www.apple.com/support/ipod/service/prices/
There are several third party services out there who will actually swap out the lock switch for a new one for a much cheaper cost.
Otherwise, you can purchase the replacement part and put it in yourself using one of the many guides found online.
B-rock -
The hold button is not working. It is stuck on lock. How can I fix this?
My ipod Nano 5th Generation is locked and when I toggle it to unlock nothing happens. Any ideas on how to fix this since the lock makes it unresponsive.
Read the iPod nano (5th generation) - User Guide
-
Ever since this past week's update to CC, I have noticed a decrease in performance across all versions of Photoshop I have installed, CS6 and CC. Many of the brushes I have, both in Photoshop's default and my own custom sets, lag horribly when drawing. My system had not previously had this issue as far as I can tell. Just to be safe, I have tested Photoshop on other builds, a macbook pro and a near top of the line PC. The lag happens across all systems. I've tried drawing with just the mouse and the Cintiq 12WX and the responsiveness is the same.
For the sake of this case, here are the specs of my main work computer. All drivers are up to date, as is the OS:
Processor: Intel Core 2 Quad CPU Q6600 2.40 GHZ
RAM: 8 GB
Operating System: Windows 8 (64-bit)
Graphics Card: AMD Radeon HD 6700 Series
Hard Drive: Samsung 830 256 GB Solid State (where my scratch drive is)
Monitor: 2 X Dell U2410
I have tried altering the OpenGL settings and disabling them altogether on all builds, including this one. There is no change in the lag of the brushes.
For the sake of complete clarity, these are the specs of the near top of the line PC and the Macbook, which both had the same issues:
The PC:
Processor: Intel Core i5 3570K 3.4 GHz, overclocked to 4.4 GHz
RAM: 16GB DDR3 1600 MHz
Operating System: Windows 8 (64 Bit)
Graphics Card: 2 X EVGA Nvidia GTX 670 4GB SLI
Hard Drive: 2 X Samsung 840 Pro 256 GB SSD, Raid 0
Monitor: Apple 27" Cinema Display
Macbook Pro:
Processor: Intel Core i7 2.7 GHz
Operating System: OSX 10.8 Mountain Lion
Hard Drive: Western Digital 500GB 7200 RPM
Graphics: Nvidia Geforce 630M
I've also tried completely uninstalling and re-installing Photoshop CS5 and CC on my work computer, which still did not solve the issue.
I am a freelance artist and this sudden lack of performance is putting a cramp in my deadlines and possibly in my income stream, if I cannot solve this issue quickly. Please advise!I have some new info on the issueI thought I'd share with you.
First of all, I've installed Photoshop CC on my SurfacePro (Windows 8) and do not have the lag issue there. It's very similar hardware to my MacBook Pro. So the issue must have something to do with my MacBook.
After a lot of tinkering I discovered that it is my 27" Thunderbolt Display that is causing the brush lag. When I unplug it and only use my built in 13" screen the brush lag is gone. Aha!
I tried every available option in the Performance section but nothing helped. Again, Photoshop CS5 with attached Thunderbolt Display doesn't have a brush lag issue.
I'd be interested to know everyone else's setup who is experiencing this problem. -
The question explains all
If it is not completly dry then try it.
Next
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
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