The user or group name 'BUILTIN\BUILTIN' is not recognized. (rsUnknownUserName)

Hi,
I am facing this issue, it seems very strange that I am getting this on the SCSM SSRS, I am unable to provide permission to any of my user to view and generate the reports. below is the error please help.
The user or group name 'BUILTIN\BUILTIN' is not recognized. (rsUnknownUserName)
I am getting this error when ever I am trying to edit existing user or assign a permission to any new user.
Regards
Phaixan
BR, Phaixan

Hello,
Based on the error message, it seems that you want to grant premission to a windows user or group on Report Server.
If it is domain user or group, you should add with this format: <domain>\<account>. If it is local windows user or group, you should add with this format :<servername>\<account> or just <account>.
Just as TenPart post above, please verify the account <BUILTIN> exists.
Reference:http://technet.microsoft.com/en-us/library/ms156034.aspx
Regards,
Fanny Liu
Fanny Liu
TechNet Community Support

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