"The version of this file is not compatible with the version of windows?

Both files are in my folder but getting the above message. Elements 10 for windows 7

Hi,
Could you please list your system specifications here, like the version of Windows (64 or 32bit), the processor type, etc..
I presume you are receiving this error when trying to install Elements 10 on Windows. Could you copy the downloaded .exe & .7z files to a folder on your desktop and then try to run the .exe file?
Thanks

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