The wrong personal and contact information comes up when I google "Anita Rich" in Firefox, how can I fix this?
When I google my supervisor's name "Anita Rich" in Internet Explorer, the right person and contact information pops up. However, when I google "Anita Rich" in FIREFOX, the wrong person and contact information comes up instead. How can I fix this and get the correct person and contact info to pop up on Firefox??
See Google support.
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I downloaded the Windows 64-bit version of iTunes, but the application won't run. It comes up with Apple Application Support - Error 2. How can I fix this? I have uninstalled and reinstalled it several times and it still doesn't work.
What computer do you have? is it 32 or 64 bit operating system?
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The Wi-Fi and Bluetooth on IPhone 4s will not toggle on or off. How do I fix this?
http://support.apple.com/kb/TS1559
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I dropped my iPhone 5c and it wont turn on but its constantly vibrating. I have tried holding the home and lock screen for a long time but nothing has happened. How can I fix this?
You make an appointment at the genius bar of your local Apple Store and get it serviced/replaced. You broke it. If you can't even force a reboot, there's nothing much more you can do.
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When I use Siri, my screen goes blank and the apple logo appears and disappears. I've reset it, but problem still occurs. How can I fix this?
Did you reset your iPad like this: Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart.
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Hi. I've got iPhone 5 64 Gb, and since I upgraded my iOS to iOS 7 I've got some problems as: iPhone stuck, suddenly exiting from apps and the worst - randomly resting my iPhone... What happen to my phone? How can I fix this soon as possible?
basic troubleshooting
Reset
Restore with back up
Rstore as new
all as required and as described in User guide -
My phone keeps flashing the apple icon and going to a black screen. It will not reset. How do I fix this?
also have this problem. will not reset. checked power cord, it charges other phone.
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Hi...I have the OS X v10.6.8 but my QuickTime is not playing .mov files. How can I fix this?
Hi...I have the OS X v10.6.8 but my QuickTime is not playing .mov files. How can I fix this?
Depends of the specific kind of file you are trying to play. MOV refers to the file container. Any data compatible with the system used to create the file can be placed in an MOV file. If you don't have the same codecs available on your computer to play back the file or if your version of the QT player does not expect expect the encoded data to be in an MOV file container, then it cannot/will not play the file. Use the Finder Info window, media player Inspector/Information window, or a dedicated utility to determine what compression formats were used to create the MOV file and then install the required codec(s) if available. -
When I try to save a document a message comes up saying "Couldn't auto-save document." How can I fix this? Thank you for your help! - Chip
This is a mean one. I don't have time to try and find the cause, but at least some answers to your questions, to hopefully shed some more light on this.
Where was the original destination? iCloud folder.
On another drive? Tried to Save as... to Hard Drive (also changing name of file), always get the same non-descript short Error "Couldn't auto-save document." (slides down from top with a yellow warning triangle). Status to the right of document name is "Not Saved".
Another Server? No access at this time.
I also tried File, Revert to, Browse all versions, to check what I'd be losing. Saw I wasn't losing much and selected the last version and pressed Restore - same error. In the end I just quit Pages and re-opened. The document opened with the last few edits missing (but with the status "Edited" next to the name). I re-edited and could save. Good old habit of saving often. -
I am trying to download the new OS Mavericks. It has been saying 'Waiting' for over an hour? How can I fix this?
with a little patience - people all over the world are downloading mavericks.
alternatively you could restart your computer and try again -
My Macbook is not playing sound unless i have headphones in. The light in the headphone port stays on even when they are not plugged in. How can i fix this?
You might need to clean the headphone port (I was in the same situation and this worked for me). Dirt, dust, and debris accumulate in the port and eventually the computer registers the debris as headphones being plugged in. After cleaning the issue was resolved.
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Error comes up when trying to save my form. How can I fix it?
Error [ error ref code: qg6ZnKoBA*umbbeDLYNG9A ] comes up when I tried to save my form. No email was sent to the specified email address. How can I fix this issue?
Today's update is not for Creative Cloud subscribers. You get an update on June 17th.
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I updated to a new MacBook Pro and transferred my iTunes along with many of my programs.
I just tried to connect my iPad and my iPhone to my new computer and was told I cannot connect any longer. How do I fix this?cshepherd wrote:
I updated to a new MacBook Pro and transferred my iTunes along with many of my programs.
I just tried to connect my iPad and my iPhone to my new computer and was told I cannot connect any longer.
Perhaps you would post the exact message?
And when exactly did you receive this message? -
I have 8 charges on my debit card within a matter of 30 minutes for the same amount. I notified my bank but the bank is asking for itunes to send them a fax. How can i get this?
If possible, I suggest changing to a credit card.
1) There is a max $50 in stolen dollars.
2) It is easy to dispute a charge. You call the credit card company. Complain. They call the retailer & refund you the money.
Robert -
Im trying to import songs from a cd, but it only shows track numbers, no title of songs.when it try to get the titles it gives error code saying im not registered for online use. i am signed into my account so i dont know how to fix this.
The "not recognized for on-line use" error is associated with the Gracenote service that iTunes uses to look up and retrieve metadata for CDs. Some users have reported that this error occurs when trying to import from CD, subsequent to upgrading to version 12. A number of slightly different solutions have been reported (though all of a similar nature).
Try walking through the following steps - before starting you may have to enable hidden files and folders to be viewed - in Windows 7 / Windows Explorer select Organize > Folder and search options, then on the View tab make sure that Show hidden files, folders and drives is selected. Without this you won't see the AppData folder in C:\Users\username\.
Exit iTunes
In Windows Explorer, go to the folder C:\Users\username\AppData\Roaming\Apple Computer\iTunes
Delete the following files:
CD Info.cidb
com.apple.iTunes.Gracenote.plist
Restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
If this doesn't work:
In iTunes, select Edit > Preferences and make a note (or take a screenshot) of your preferences settings in all relevant tabs
Exit iTunes
In Windows Explorer, go to the folder C:\Users\username\AppData\Roaming\Apple Computer\iTunes
Delete the following file:iTunesPrefs.xml
Restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
If this second procedure does work, you'll need to restore other iTunes preferences settings to those that you noted in step 1.
If this one didn't work:
Exit iTunes
Check the following folders:
C:\Users\username\AppData\Local\Apple Computer\iTunes
C:\Users\username\AppData\LocalLow\Apple Computer\iTunes
Delete any copies of the following files:
CD Info.cidb
com.apple.iTunes.Gracenote.plist
iTunesPrefs.xml
Restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
Again, if this procedure does work, you'll need to restore other iTunes preferences settings to those that you noted in step 1 of the second procedure.
If you're still not able to retrieve CD info:
Exit iTunes
In Windows, select Start > Control Panel > Programs and Features. Find the entry for iTunes, right-click and select Repair.
When this process has finished, restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
If none of these have worked (and almost everything I've seen suggests you should be OK by this point), you may have an issue with the installation and configuration of iTunes itself. If you have got this far, see turingtest2's notes on Troubleshooting issues with iTunes for Windows updates for advice on how to remove and replace of all components of iTunes.
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