There is a problem in updating iphoto and iMovie, read a response here from a certain Dahveed if I'm not wrong to try this, however I'm a first time mac user, how do you delete this ... /Mac HD/Library/Caches/com.apple.appstore/adoption.plist

There is a problem in updating iphoto and iMovie, read a response here from a certain Dahveed if I'm not wrong to try this, however I'm a first time mac user, how do you delete this ... /Mac HD/Library/Caches/com.apple.appstore/adoption.plist

It says 'To update this application, sign in to the account you used to purchase it.'
However I only have one account. I've tried to sign out and in several times. But it doesn't work. I do remember changing my password recently. Secondly I'd like to add that I got this macbook air 3 days ago. I'm a first time mac user. It had three updates initially. Mountain lion 10.8.2, iphoto and the imovie. I updated the mountain lion, thinking I'd get the iphoto and imovie done later. However now this problem has come up. Thanks for responding. Hoping to hear from you soon again regarding this.

Similar Messages

  • Can't update iPhoto and iMovie.  "ther was an error in the App Store (18)

    I can't update iPhoto or iMovie.  All others update OK.  message pop up: "There was an error in the App Store" (18)

    Try deleting the cache associated with the App Store.
    Quit the App Store if it's open.
    Open a Finder window. From the Finder menu bar click Go > Go to Folder
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    Relaunch the App Store and try updating your apps.

  • HT1349 hi guys i have 2 ? 1 my daughters iphone is trying to update on my mac cant get it off help please ,,, 2 i have an old apple id and when i try to up date it keeps looking for the password how do i delete this old apple id help

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    Hi.
    I had a similar problem myself. This is what helped me.
    I went to the App store app, scrolled to the bottom, logged out of the account, re logged in with my Apple ID.  Then went back to app updates. Once I put in my ID password all was fine.

  • Updated to Yosemite, no problem.  now iPhoto and iMovie won't open.  Says I need to update software however, when i try to update indicates my User ID and PW won't work for these two pieces of software.  User ID and PW works everywhere else.

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    I am having the same problem.  I even changed my password and updated all of my security information.  Now it just gives me an error and retry message, which of course also does not work.  Went to support and was going to open a chat (seemed the simpler option) and received a message that my support has expired for this serial number unless I want to pay $29.00.  So I chose the option to call later, which was the exact time suck I was trying to avoid.  Why wouldn't the new operating system also update the apps that were already part of my old platform?

  • I have an iPhone 4S running software 5.1 (9B179) and cannot sync the photos in PhotoStream with iPhoto '11 v 9.2.1 (628). There's no option to update iPhoto and no option of PhotoStream (which is enabled on my phone). Can anyone help?

    I have an iPhone 4S running software 5.1 (9B179) and cannot sync the photos in PhotoStream with iPhoto '11 v 9.2.1 (628). There's no option to update iPhoto and no option of PhotoStream (which is enabled on my phone). Can anyone help?

    Thanks, Peter. 
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  • HT2476 I got my Macbook Pro from another user (different apple id) and now i'm not able to update iPhoto and iMovie. What can i do?

    I got my Macbook Pro from another user (different apple id) and now i'm not able to update iPhoto and iMovie. What can i do?

    You need to contact Apple and transfer that computer, the serial number, into your name and your Apple ID. Then you should be able to update the included Apple Apps from the App store. No need to Re-buy them again.
    Caveat to the above.
    If your Mac did not originally come with Lion Preinstalled, early releases of early 2011 models and older, and originally had Snow Leopard installed the original owner should of supplied the Mac OS X System Discs with the system. If that person didn't you should order them from Apple at a small fee, and don't lose them.

  • HT1338 Being prompted to update iPhoto and iMovie, but getting message "To update this application, sign in to the account you used to purchase it."  My email has not changed.  Any ideas?  -gb

    I am being prompted to update iPhoto and iMovie, but getting the message: "To update this application, sign in to the account you used to purchase it."  These came already loaded on my laptop, and my email has not changed.  Any ideas or work-arounds?

    Has your Apple ID changed, that's the one that matters.
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  • Unable to update iPhoto and iMovie?

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    It means what it says: The apps were bought or installed by someone with a different ID to yours. So, in effect, these are belong to that person and you can't update them.
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  • I'm having trouble updating iPhoto and iMovie.

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    Nazareth94 wrote:
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  • HT5367 I can't update iPhoto and iMovie. Says that download is corrupted.

    I can't update iPhoto and iMovie. Says that download is corrupted.

    I too have the same problem.  Trying to update iphoto and imovie.  Tells me download is corrupted and to try again later.  Been going on for some time now.  Tried updating one at a time, but no difference.  I have the permenant number "3" on the apple store logo. 
    iphoto, imovie and kindle.  Unable to update!!

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       Apr 5 14:12:32   IOAudioStream[0xffffff803ca70000]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (2068,60c)->(2069,80c).
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       Apr 5 17:57:20   wl0: Roamed or switched channel, reason #1, bssid d8:c7:c8:e8:55:b0
       Apr 5 17:58:03   wl0: Roamed or switched channel, reason #8, bssid d8:c7:c8:e8:55:b0
       Apr 5 18:01:52   wl0: Roamed or switched channel, reason #1, bssid d8:c7:c8:e8:55:b8
    Loaded extrinsic kernel extensions
       com.globaldelight.driver.BoomDevice (1.1)
    Extrinsic daemons
       com.anchorfree.ajaxserver
       com.adobe.fpsaud
    Extrinsic agents
       2BUA8C4S2C.com.agilebits.onepassword-osx-helper
       com.google.keystone.user.agent
    launchd items
       /Library/LaunchDaemons/com.adobe.fpsaud.plist
                 (com.adobe.fpsaud)
       /Library/LaunchDaemons/com.anchorfree.ajaxserver.plist
                 (com.anchorfree.ajaxserver)
       Library/LaunchAgents/com.google.keystone.agent.plist
                 (com.google.keystone.user.agent)
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       /System/Library/Extensions/BoomDevice.kext
                 (com.globaldelight.driver.BoomDevice)
       /Library/Internet Plug-Ins/Flash Player.plugin
                 (com.macromedia.Flash Player.plugin)
       /Library/PreferencePanes/Flash Player.prefPane
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       Library/Address Book Plug-Ins/SkypeABDialer.bundle
                 (com.skype.skypeabdialer)
       Library/Address Book Plug-Ins/SkypeABSMS.bundle
                 (com.skype.skypeabsms)
    Netmask: 255.255.0.0
    Application check
       com.google.GoogleDrive
    User login items
       Boom
       iTunesHelper
       Dropbox
       TextExpander
    Safari extensions
       1Password (beta)
    Desktop file count: 40
    Elapsed time (s): 469

  • After upgrading to Mavericks I cannot update iPhoto and iMovie. Why?

    Just got my first Mac, an iMac. I upgraded to Maverick and once done I find there are updates available for iPhoto and iMovie. First I have tried to register "accept" the two apps. Nothing happens. Then I try to update them and get the answer that these apps was installed with another Apple ID. The thing is that I don't have any other Apple ID and noone else has touched my iMac. I have tried to reinstall Maverick three times now but end up with the same result. Anyone who has any clue or have experienced the same problem?

    Open System Preferences > Users & Groups then select the Password tab.
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    Make sure you are logged into your admin account before updating apps.
    Reinstalling Mavericks requires using OS X Recovery  but there's no reason to reinstall Mavericks just to update your apps.
    Message was edited by: CS

  • Unable to update iPhoto and iMovie. "Update Unavailable with This Apple ID"

    I updated to Yosemite and all went well but for the message "Update Unavailable with This Apple ID" for the two apps iPhoto and iMovie. I have tried using the terminal window and used code that others have suggested and obtained a SmartSearch. I deleted everything in that folder and I still can't update these two apps. The other apps updated without problems. Thanks for any help.

    For a couple of years now, the verson of the iLife apps that come preinstalled on new Macs are the Mac App Store (MAS) versions. MAS apps have the Apple ID that bought them encoded in the app as an anti-piracy scheme. Since these apps are preinstalled, before using any of the three apps, the new Mac owner must open the MAS, go to the Purchases pane and accept these apps into their MAS account. This allows the MAS to encode the owners Apple ID into the apps.
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  • Updates - iPhoto and iMovie on Mac Pro

    I have an iPhone 4 and an iPad 2, both with iPhoto and iMovie installed. I just bought a MacBook Pro but can't update those apps on the Mac as requested by the laptop system. There is a message to log on a different account, but I just have one account.

    You need to get in touch with the App Store support folks - http://www.apple.com/support/mac/app-store/.
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