There is a problem in updating iphoto and iMovie, read a response here from a certain Dahveed if I'm not wrong to try this, however I'm a first time mac user, how do you delete this ... /Mac HD/Library/Caches/com.apple.appstore/adoption.plist

It says 'To update this application, sign in to the account you used to purchase it.'
However I only have one account. I've tried to sign out and in several times. But it doesn't work. I do remember changing my password recently. Secondly I'd like to add that I got this macbook air 3 days ago. I'm a first time mac user. It had three updates initially. Mountain lion 10.8.2, iphoto and the imovie. I updated the mountain lion, thinking I'd get the iphoto and imovie done later. However now this problem has come up. Thanks for responding. Hoping to hear from you soon again regarding this.

Similar Messages

Can't update iPhoto and iMovie. "ther was an error in the App Store (18)

I can't update iPhoto or iMovie. All others update OK. message pop up: "There was an error in the App Store" (18)

Try deleting the cache associated with the App Store.
Quit the App Store if it's open.
Open a Finder window. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following:
~/Library/Caches/com.apple.appstore/Cache.db
Click Go then move the Cache.db file to the Trash.
Relaunch the App Store and try updating your apps.

HT1349 hi guys i have 2 ? 1 my daughters iphone is trying to update on my mac cant get it off help please ,,, 2 i have an old apple id and when i try to up date it keeps looking for the password how do i delete this old apple id help

hi guys i have 2 ? 1 my daughters iphone is trying to update on my mac cant get it off help please ,,, 2 i have an old apple id and when i try to up date it keeps looking for the password how do i delete this old apple id help

Hi.
I had a similar problem myself. This is what helped me.
I went to the App store app, scrolled to the bottom, logged out of the account, re logged in with my Apple ID. Then went back to app updates. Once I put in my ID password all was fine.

Updated to Yosemite, no problem. now iPhoto and iMovie won't open. Says I need to update software however, when i try to update indicates my User ID and PW won't work for these two pieces of software. User ID and PW works everywhere else.

Updated to Yosemite, no problem. now iPhoto and iMovie won't open. Says I need to update software however, when i try to update indicates my User ID and PW won't work for these two pieces of software. User ID and PW works everywhere else.

I am having the same problem. I even changed my password and updated all of my security information. Now it just gives me an error and retry message, which of course also does not work. Went to support and was going to open a chat (seemed the simpler option) and received a message that my support has expired for this serial number unless I want to pay $29.00. So I chose the option to call later, which was the exact time suck I was trying to avoid. Why wouldn't the new operating system also update the apps that were already part of my old platform?

I have an iPhone 4S running software 5.1 (9B179) and cannot sync the photos in PhotoStream with iPhoto '11 v 9.2.1 (628). There's no option to update iPhoto and no option of PhotoStream (which is enabled on my phone). Can anyone help?

I have an iPhone 4S running software 5.1 (9B179) and cannot sync the photos in PhotoStream with iPhoto '11 v 9.2.1 (628). There's no option to update iPhoto and no option of PhotoStream (which is enabled on my phone). Can anyone help?

Thanks, Peter.
The "link related" and "text related" crashes were what I interpretted here, too, though I'm at a loss on how to proceed given that this is a fresh system and applications. This is happening with multiple InDesign projects in a design office environment where many others work on the same files and none of the other computers are having problems with these files. I've removed the same files listed (thank you for those) before and did so effectively with creating the new user account to test with, but it had no effect. I just tried again though, as these files could easily have becone corrupt again if they were being written to when InDesign crashed. Will let you know if that makes any difference. I've also gone through and completely cleaned out the fonts again and once more cleared the font caches. If need be I'll reboot this system into safe mode and try that way.
Best,
Mike

HT2476 I got my Macbook Pro from another user (different apple id) and now i'm not able to update iPhoto and iMovie. What can i do?

I got my Macbook Pro from another user (different apple id) and now i'm not able to update iPhoto and iMovie. What can i do?

You need to contact Apple and transfer that computer, the serial number, into your name and your Apple ID. Then you should be able to update the included Apple Apps from the App store. No need to Re-buy them again.
Caveat to the above.
If your Mac did not originally come with Lion Preinstalled, early releases of early 2011 models and older, and originally had Snow Leopard installed the original owner should of supplied the Mac OS X System Discs with the system. If that person didn't you should order them from Apple at a small fee, and don't lose them.

HT1338 Being prompted to update iPhoto and iMovie, but getting message "To update this application, sign in to the account you used to purchase it." My email has not changed. Any ideas? -gb

I am being prompted to update iPhoto and iMovie, but getting the message: "To update this application, sign in to the account you used to purchase it." These came already loaded on my laptop, and my email has not changed. Any ideas or work-arounds?

Has your Apple ID changed, that's the one that matters.
You need to sign in under the account that purchased these apps (did you buy this Mac new)

Unable to update iPhoto and iMovie?

When i try to update iPhoto and iMovie, this first message appears: "Update Unavailable with This Apple ID - This update is for an app downloaded with a different Apple ID. Sign in with that Apple ID and try again" so i press ok and a second message appears: "We could not complete your request - There was an error in the App Store. Please try again later. (100)"
Can someone explain me what this error means? and what can i do to fix it?
Thank you

It means what it says: The apps were bought or installed by someone with a different ID to yours. So, in effect, these are belong to that person and you can't update them.
This can arise if you've bought a second hand machine, or if you've bought an open box machine, or even if the Mac was set up for you by the shop where you bought it. Or, if you used one Apple ID to set up the machine and are using a different one now. Of course, it can also be caused by installing pirated software.
So, what to do:
Where did you get the machine? If it was second hand, or open box then you need to get back to the vendor.
If you used a different Apple ID then sign in with that one.
And, if the software is pirated then delete it and purchase legally.
Other than that:
Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.

I'm having trouble updating iPhoto and iMovie.

This has been an ongoing issue that I just get aggravated and stop trying for awhile. Updated to OS X Mavericks and now I can't even access iPhoto. It says this version can't be used with OS X. Everytime I try to update iPhoto and iMovie, I get a message saying it was purchased using another ID. I bought the computer brand new and set it up with the one and only ID I have. iPhoto and iMovie were preinstalled. Anyone have any suggestions? I do NOT want to delete them, pay to download them and then request a refund because I don't want to lose all of my photos. I didn't worry about it much until my husband did the OS X Mavericks update and now iPhoto isn't compatible to even open anymore. Please help!

Nazareth94 wrote:
I recently purchased a new Macbook Pro
Congratulations!
Everything is great---except when alerted to updates for iMovie and/or iPhoto I'm instructed: "To update this application, sign in to the account you used to purchase it".
NO need to re-purchase. Launch the App Store from the Applications folder or dock icon. Follow as the alert instructed, i.e., sign in with your Apple ID and password. Click on the Updates icon (near the top of the App Store window). The Updates window will list iPhoto and iMovie. Click the UPDATE button for each.
Note: This is based on my experience with having iLife 11 on disk prior to getting a new MBP last July.)
Hope this helps.

HT5367 I can't update iPhoto and iMovie. Says that download is corrupted.

I can't update iPhoto and iMovie. Says that download is corrupted.

I too have the same problem. Trying to update iphoto and imovie. Tells me download is corrupted and to try again later. Been going on for some time now. Tried updating one at a time, but no difference. I have the permenant number "3" on the apple store logo.
iphoto, imovie and kindle. Unable to update!!

Background noise removal takes about 3 seconds into each clip in timeline to kick in, so each clip has noise in the first few seconds. How do you get this to remove noise from the very start of the clip?

Background noise removal takes about 3 seconds into each clip in timeline to kick in, so each clip has noise in the first few seconds. How do you get this to remove noise from the very start of the clip?

insert a 5 second gap in the beginning of the timeline.

What is this log error for Safari ? unlink of file /Users/.../Library/Caches/com.apple.Safari/fsCachedData/failed.

What is this log error for Safari ? Why am I getting this ?
2014-04-05 5:26:13.688 PM Safari[5407]: unlink of file /Users/georgestamatis/Library/Caches/com.apple.Safari/fsCachedData/8A9936E7-E9A E-400D-A5D7-DCF074F115FC failed. Errno=2

I have this report is this helps you find the error:
System Version: OS X 10.9.2 (13C64)
Kernel Version: Darwin 13.1.0
Boot Mode: Normal
Model: MacBookPro9,2
Battery cycles: 519
Kernel messages
   Apr 3 12:25:33   MacAuthEvent en1 Auth result for: 00:24:6c:46:bb:90 Auth timed out
   --- last message repeated 3 times ---
   Apr 3 13:47:09   [BNBMouseDevice][handleStart] staticPrepControlChannelAction returned error e00002c0
   Apr 3 13:47:10   [BNBMouseDevice][prepInterruptChannelWL][04-0c-ce-2b-d7-d2] _interruptChannel->waitForChannelState returned error 0xe00002c0
   Apr 3 13:47:10   [BNBMouseDevice][interruptChannelOpeningWL] prepInterruptChannelWL returned error e00002c0
   Apr 3 16:14:45   process com.apple.WebKit[1437] thread 806808 caught burning CPU!; EXC_RESOURCE supressed due to audio playback
   Apr 3 16:17:43   [IOBluetoothHCIController][EnqueueRequestForController] -- SendHCIRequestToTransport failed, error (0xE00002D8) -- kIOReturnNotReady
   Apr 3 16:17:43   [SendHCIRequestFormatted] ### ERROR: EnqueueRequestForController failed (err=0xe00002d8 (kIOReturnNotReady)) for opCode 0x0c3f (Set AFH Host Channel Classification)
   Apr 4 08:23:48   IOAudioStream[0xffffff803ca70000]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (dc2,620)->(dc3,c28).
   Apr 5 10:53:48   MacAuthEvent en1 Auth result for: 60:33:4b:e0:25:42 Auth timed out
   Apr 5 11:58:28   IOAudioStream[0xffffff803ca70000]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (28c1,62c)->(28c2,c30).
   Apr 5 13:22:16   Sound assertion in AppleHDAFunctionGroup at line 1042
   Apr 5 14:12:31   IOAudioStream[0xffffff803ca70000]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (2066,5e8)->(2067,c18).
   Apr 5 14:12:32   IOAudioStream[0xffffff803ca70000]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (2068,60c)->(2069,80c).
   Apr 5 15:48:39   [IOBluetoothHCIController][EnqueueRequestForController] -- SendHCIRequestToTransport failed, error (0xE00002D8) -- kIOReturnNotReady
   Apr 5 15:48:39   [SendHCIRequestFormatted] ### ERROR: EnqueueRequestForController failed (err=0xe00002d8 (kIOReturnNotReady)) for opCode 0x0c3f (Set AFH Host Channel Classification)
   Apr 5 17:28:56   wl0: Roamed or switched channel, reason #1, bssid d8:c7:c8:e8:55:b8
   Apr 5 17:57:20   wl0: Roamed or switched channel, reason #1, bssid d8:c7:c8:e8:55:b0
   Apr 5 17:58:03   wl0: Roamed or switched channel, reason #8, bssid d8:c7:c8:e8:55:b0
   Apr 5 18:01:52   wl0: Roamed or switched channel, reason #1, bssid d8:c7:c8:e8:55:b8
Loaded extrinsic kernel extensions
   com.globaldelight.driver.BoomDevice (1.1)
Extrinsic daemons
   com.anchorfree.ajaxserver
   com.adobe.fpsaud
Extrinsic agents
   2BUA8C4S2C.com.agilebits.onepassword-osx-helper
   com.google.keystone.user.agent
launchd items
   /Library/LaunchDaemons/com.adobe.fpsaud.plist
             (com.adobe.fpsaud)
   /Library/LaunchDaemons/com.anchorfree.ajaxserver.plist
             (com.anchorfree.ajaxserver)
   Library/LaunchAgents/com.google.keystone.agent.plist
             (com.google.keystone.user.agent)
Extrinsic loadable bundles
   /System/Library/Extensions/BoomDevice.kext
             (com.globaldelight.driver.BoomDevice)
   /Library/Internet Plug-Ins/Flash Player.plugin
             (com.macromedia.Flash Player.plugin)
   /Library/PreferencePanes/Flash Player.prefPane
             (com.adobe.flashplayerpreferences)
   Library/Address Book Plug-Ins/SkypeABDialer.bundle
             (com.skype.skypeabdialer)
   Library/Address Book Plug-Ins/SkypeABSMS.bundle
             (com.skype.skypeabsms)
Netmask: 255.255.0.0
Application check
   com.google.GoogleDrive
User login items
   Boom
   iTunesHelper
   Dropbox
   TextExpander
Safari extensions
   1Password (beta)
Desktop file count: 40
Elapsed time (s): 469

After upgrading to Mavericks I cannot update iPhoto and iMovie. Why?

Just got my first Mac, an iMac. I upgraded to Maverick and once done I find there are updates available for iPhoto and iMovie. First I have tried to register "accept" the two apps. Nothing happens. Then I try to update them and get the answer that these apps was installed with another Apple ID. The thing is that I don't have any other Apple ID and noone else has touched my iMac. I have tried to reinstall Maverick three times now but end up with the same result. Anyone who has any clue or have experienced the same problem?

Open System Preferences > Users & Groups then select the Password tab.
Make sure you see the correct Apple ID.
If not, click Change.
Make sure you are logged into your admin account before updating apps.
Reinstalling Mavericks requires using OS X Recovery but there's no reason to reinstall Mavericks just to update your apps.
Message was edited by: CS

Unable to update iPhoto and iMovie. "Update Unavailable with This Apple ID"

I updated to Yosemite and all went well but for the message "Update Unavailable with This Apple ID" for the two apps iPhoto and iMovie. I have tried using the terminal window and used code that others have suggested and obtained a SmartSearch. I deleted everything in that folder and I still can't update these two apps. The other apps updated without problems. Thanks for any help.

For a couple of years now, the verson of the iLife apps that come preinstalled on new Macs are the Mac App Store (MAS) versions. MAS apps have the Apple ID that bought them encoded in the app as an anti-piracy scheme. Since these apps are preinstalled, before using any of the three apps, the new Mac owner must open the MAS, go to the Purchases pane and accept these apps into their MAS account. This allows the MAS to encode the owners Apple ID into the apps.
Failure to accept these apps into your account and have them encoded with your Apple ID before using one of them renders the apps "as is" and they cannot be updated or downloaded to another Mac. The only way that I know of to rectify the problem is to use OS X Recovery to erase the Mac and reinstall OS X and the iLife apps, so that the initial setup can be attempted again and the apps be accepted into the MAS account and encoded with the Apple ID.

Updates - iPhoto and iMovie on Mac Pro

I have an iPhone 4 and an iPad 2, both with iPhoto and iMovie installed. I just bought a MacBook Pro but can't update those apps on the Mac as requested by the laptop system. There is a message to log on a different account, but I just have one account.

You need to get in touch with the App Store support folks - http://www.apple.com/support/mac/app-store/.
Good luck,
Clinton

There is a problem in updating iphoto and iMovie, read a response here from a certain Dahveed if I'm not wrong to try this, however I'm a first time mac user, how do you delete this ... /Mac HD/Library/Caches/com.apple.appstore/adoption.plist

Similar Messages

Maybe you are looking for