There is a problem with the Outlook database. Your database could not be rebuilt. [-18000]

For home use, I recently changed from Windows PC to MacBook Air. I have an iPhone 4 which I synched without problem to the PC. Since I have used Outlook for years on Windows and trusted advisors assured me Microsoft Office on the Mac is the same as Microsoft Office on Windows, I decided to continue using Microsoft Office. Because I cannot get my Outlook calendar to sync reliably to iCal / iPhone and because I have found a small but meaningful number of features I use daily in Outlook Windows do not work on Outlook Mac, I have never been in so much pain!
The latest problem is Outlook does not complete startup. I get this error:
There is a problem with the Outlook database. To use the database, you must rebuild it using the Database Utility.
I run the utility but it never completes successfully.
Step 1 of 5: Scannning...
Step 2 of 5: Verifying...
Step 3 of 5: Copying records to new database...
Step 4 of 5: Recovering data...
Your database could not be rebuilt. [-18000]
I have found many articles about this problem but they all seem to assume that you can successfully start Outlook then you rebuild the database to fix data corruption in Outlook.
What if I Outlook never completes startup?

Here are the steps that solved the Outlook data corruption problem.
http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macoutlook/your-datab ase-could-not-be-rebuilt/5caff467-3ab2-464a-9fe6-00ad913b5f2e
The question was: Your database could not be rebuilt
The key is to create a new Outlook Identity, remove the database file, then copy your data records into the new identity and use the Outlook database utility to rebuild the database.
It's a wonderful feeling to see Outlook start up successfully after a few days of downtime!

Similar Messages

There is a problem with the Office database - Office 2011

Good day!
I recently installed Office 2011 for Mac and i'm getting the following error message: There is a problem with the Office database. Excel comes up with the error message but i am able to get past the error and open the application, but it freezes when I try on Word. I have to force quit the application to close it completely.
I've searched online and tried all the suggestions - even those from the discussion board: Problem with Office Mac 2011 database. I've completely removed traces of the software : http://support2.microsoft.com/kb/2398768 and reinstalled using the disc, as well as followed suggestions to rebuild the database. I also installed the latest Office update: http://www.microsoft.com/en-us/download/details.aspx?id=44026 from Excel (As it was the only one I know of that's functioning after the error message) but to no avail.
Here are the tech specs:
OS X
version 10.9.5
Office 2011 for Mac
Version 14.4.4 (140807)
Update: 14.4.4
Hope you guys can point me to the right direction. Any suggestions are greatly appreciated.

Best ask question on one of the Microsoft boards.
Could try NeoOffice.
https://www.neooffice.org/neojava/en/index.php

"There is a problem with the Office database" - Microsoft Office 2008 issue

It was all going so well.
I upgraded a MacBook to SL over the weekend. Everything was working well until yesterday (Wednesday) when, on opening Word I got the above message. The Database Utility reports 'an error occurred while trying to verify your database'
Other issues are that Entourage will not open, with a report that "The Entourage Temp folder could not be found".
I have reinstalled SL and Office and patched Office to 12.2.0. Interestingly the 12.2.1 installer cannot find a version of Office to update.
I've followed the various threads on font issues, but nothing seems to be working. As a temporary fix, I will be re-installing 10.5 but I'd like to know that Office 2008 is stable before going through the upgrade again.

I've had a chance to play around with a few things, mostly by following the advice at http://blog.entourage.mvps.org/2009/09/hottopics_using_office_for_mac_with_snowleopard.html
After creating a new user account I noticed that Office worked fine until the next time I logged out/in or rebooted. My MacBook is bound to a 10.5 server so I wondered if something was being reset by the server.
To try this out, I unbound the MacBook, set up a new account, and tested it by multiple restarts and log out/in. This configuration works fine so I guess it's something to do with being bound to an OD. Just one more thing to try if you're having problems

Intermittent proxy error "There is a problem with the proxy server's security certificate. Outlook is unable to connect to the proxy server "

Hi all,
From time to time (at least once a day), the following message pops up on the user's screen:
"There is a problem with the proxy server's security certificate. Outlook is unable to connect to the proxy server . Error Code 80000000)."
If we click "OK" it goes away and everything continues to work although sometimes Outlook disconnects. It is quite annoying...
Any ideas?
Thank you in advance

Hi,
For the security alert issue, I'd like to recommend you check the name in the alert windows, and confirm if the name is in your certificate.
Additionally, to narrow down the cause, when the Outlook client cannot connect again, I recommand you firstly check the connectivity by using Test E-mail AutoConfiguration. For more information, you can refe to the following article:
http://social.technet.microsoft.com/Forums/en-US/54bc6b17-9b60-46a4-9dad-584836d15a02/troubleshooting-and-introduction-for-exchange-20072010-autodiscover-details-about-test-email?forum=exchangesvrgeneral
Thanks,
Angela Shi
TechNet Community Support

Exchange 2010/Outlook 2010 Security Alert (...there is a problem with the site's security certificate.)

I've been looking to resolve this issue for a while now and was hoping someone could help me understand my options.
We have Exchange 2010 & Outlook 2010 in our environment. I've created a SSL cert for our ActiveSync from a reputable CA and unfortunately, as you may not be surprised, we are seeing an alert each time we open Outlook that states:
"Security Alert; Information you exchange with this site cannot be viewed or changed by others. However, there is a problem with the site's security certificate.
The name on the security certificate is invalid or does not match the name of the site."
Of course my internal server name does not match my external server name. So the SSL I had created for use with OWA and ActiveSync is rejected by my internal Outlook clients.
After doing some research I believe this is related to the Autodiscover service being configured with my internal server name and not my external name.
I've found some info about adding New-AutodiscoverVirtualDirectory and Set-ClientAccessServer commands and then found this article that might help. (Configure
Outlook Anywhere to Use Multiple SSL Certificates) but nothing is specific to my configuration and I'm concerned about what will happen to my existing configuration if this fails.
What happens when you run Set-ClientAccessServer? Does it retain and keep the old server config in place and add a new one or does it wipe it out? Will all of my devices need to be reconfigured?
Same with New-AutodiscoverVirtualDirectory. Does this simply add another virtual directory or is it going to overwrite my existing config?
Then there is the question of whether or not any of this will actually address my issue at all.
absolutezero273c

Sorry.
"[PS] C:\Windows\system32>Set-ClientAccessServer -Identity MailExt -AutoDiscoverServiceInternalUri "https://MailExt
.contoso.com/autodiscover/autodiscover.xml"
The operation couldn't be performed because object 'MailExt' couldn't be found on 'DomainController2.contoso.local'.
+ CategoryInfo : NotSpecified: (0:Int32) [Set-ClientAccessServer], ManagementObjectNotFoundException
+ FullyQualifiedErrorId : 4D980455,Microsoft.Exchange.Management.SystemConfigurationTasks.SetClientAccessServer"...is the error I get.
I've created the split zones and populated the Forward Lookup Zones as follows:
CONTOSO.COM
MailExt(CNAME)MailInt.contoso.local
_tcp _autodiscover(SRV)MailExt.contoso.com
CONTOSO.LOCAL
MailInt(A)192.168.1.10
MailExt(CNAME)MailInt.contoso.com
One thing I did notice is that there isn't a _tcp _autodiscover entry for MailInt in my Forward Lookup Zones. It was recommended that I make that entry for _tcp _autodiscover(SRV)MailExt.contoso.com in another post I read somewhere.
I believe what I am trying to do is create a new autodiscover object as is shown here:
I see there is a Get-ClientAccessServer & Set-ClientAccessServer command but I need to add a CAS. Does the Set-ClientAccessServer add or simply modify?
Or would that require the New-AutodiscoverVirtualDirectory command? I read
this page that discussed creating new virtual directories but that seemed a little risky without knowing all the ins and outs of how this service functions and to what degree this would affect the existing configuration.
I was able to use the Set-ClientAccessServer command and change the actual internal autodiscoverUri to https://MailExt.contoso.com/autodiscover/autodiscover.xml but the name still says MailInt and I continue to get the SSL cert warnings because it is looking
at MailInt.contoso.local.
absolutezero273c

There is a problem with the security certificate of the proxy server. Error code 18 and 38.

Hi All,
After several hours and a short night of sleep I'm out of ideas and hopefully someone here can help me trying to solve this one. First of all the situation:
Exchange 2013 on a remote location with a CA-certificate.
Outlook 2010 and 2013 on different locations, locally installed and on RDS.
When I open Outlook on my laptop all is fine, no errors, good sync, no problem. But when I open Outlook on our Remote Desktop Servers with Outlook 2013 I'm getting errors like "There is a problem with the security certificate of the proxy server. The
name on the security certificate is invalid or does not match the name of the site. Outlook is unable to connect to this server. (Error code 18)". Opening Outlook 2010 the message is the same, but the error code now is 38.
After this Outlook opens and is working, there's one more error though. After a while an security warning pops up with the message: "Information you exchange with this site cannot be viewed or changed by others. However, there is a problem with the
site's security certificate. * The security certificate was issued by a company you have not chosen to trust. View the certificate to determine whether you want to trust the certifying authority. * The security certificate is valid. * The name on the security
certificate is invalid or does not match the name of the site."
Strangest thing is, it is the certificate of my RDS! It isn't my valid en officially bought certificate from my mailserver. What's going on? I'm out of options, what I've tried so far (in random order):
- restarting mailserver and AD;
- restarting switches;
- restarting routers;
- restarting RDS, AD and all other servers;
- bypassed proxyserver for RDS;
- created a new profile;
- checked recently installed updates;
- checked certificate on mailserver;
- checked RDS on a different location, working fine.
Nothing helped, what can I do next? Please advice.
Regards.

Found a thread that solves half my problem (https://social.technet.microsoft.com/Forums/office/en-US/70d18244-889a-4d95-ac3f-e234672a82b2/there-is-a-problem-with-the-proxy-servers-security-certificate-error-when-starting-outlook?forum=exchangesvrclients).
The first message can be suppressed by adding this to the Exchange config:
set-outlookprovider -Identity EXCH -CertprincipalName msstd:webmail.domain.tld
set-outlookprovider -Identity EXPR -CertprincipalName msstd:webmail.domain.tld
Giving the command get-outlookprovider, gives me empty information regarding the certprinipalname. Filled
this and after recreating the profile or deleting the ost-file I still have the second alert with the local certificate of my RDS.
Not completely where I want to be, any help regarding the second alert is greatly appreciated!

There's a problem with the recipient's mailbox. Please try resending this message.

I have a user who cannot receive a message from a particular external sender. That senders assistant (same domain and server as the external sender with the issue) is able to forward the exact same message to my user and it arrives as it should. In
message tracking, I can see the message came in through my smart host, through my front end and to the users mailbox server, where an NDR was generated. We had the assistant forward us the NDR and it says:
There's a problem with the recipient's mailbox. Please try resending this message. If the problem continues, please contact your helpdesk.
From my 3rd party smart host/spam filter, I have a copy of the message in audit and when I forward it to myself, the same thing happens - it generates an NDR when it arrives at my Exchange mailbox server. This makes me conclude that my end users mailbox
isn't corrupt, rather it's something in the message header that our server doesn't like (I've seen this happen with other senders as well, but it is extremely rare and random).
Details/facts of my environment:
-Current production messaging system is Exchange 2003.
-Working on Exchange 2010 co-existence.
-This problem between this sender and us has been an issue before the introduction of Exchange 2010.
-I'm hoping to begin end user mailbox migrations to 2010 and will have the sender try again at that time, but I still have testing to do with our voice messaging system before I can begin moving end user mailboxes.
....Begin redacted NDR detail....
Remote Server returned '< #5.2.1>'
Original message headers:
Received: from fe.mydomain.com ([192.168.1.10]) by
mailboxsrv.mydomain.com with Microsoft SMTPSVC(6.0.3790.4675);      Thu, 4 Sep
2014 12:49:48 -0700
Received: from exc2010.mydomain.com ([192.168.1.50]) by
fe.mydomain.com with Microsoft SMTPSVC(6.0.3790.4675);        Thu, 4 Sep
2014 12:49:47 -0700
Received: from smtp.mydomain.com (192.168.1.49) by exch2010.mydomain.com
(192.168.1.50) with Microsoft SMTP Server (TLS) id 14.3.210.2; Thu, 4 Sep 2014
12:49:47 -0700
Received: from pps.filterd (PPMail.mydomain.com [127.0.0.1])   by
PPMail.gsblaw.com (8.14.5/8.14.5) with SMTP id s84Jkb0n023682       for
<[email protected]>; Thu, 4 Sep 2014 12:49:47 -0700
Received: from na01-by2-obe.outbound.protection.outlook.com
(mail-by2on0098.outbound.protection.outlook.com [TheirIP])    by
PPMail.gsblaw.com with ESMTP id 1p6da7h0jw-1 (version=TLSv1/SSLv3
cipher=AES256-SHA bits=256 verify=NOT)       for <[email protected]>; Thu, 04 Sep
2014 12:49:42 -0700
Received: from Theirexchange.theirdomain.com (TheirinternalIP) by
Theirexchange.theirdomain.com (TheirinternalIP) with Microsoft SMTP
Server (TLS) id 15.0.1019.16; Thu, 4 Sep 2014 19:49:38 +0000
Received: from Theirexchange.theirdomain.com ([10.141.86.14]) by
Theirexchange.theirdomain.com ([TheirinternalIP]) with mapi id
15.00.1019.015; Thu, 4 Sep 2014 19:49:38 +0000
Content-Type: multipart/mixed;
        boundary="_000_9a166afd24964edda2d5439ba3dbe712DM2PR08MB445namprd08pro_"
From: Mr Sender <[email protected]>
To: My User <[email protected]>, "Another external recipient ([email protected])"
        <[email protected]>
Subject: FW: A Subject
Thread-Topic: A Subject
Thread-Index: Ac/C2zn97ruwXQpoQtGNrjKOr1NckgFmNoeAAAEpQ2A=
Date: Thu, 4 Sep 2014 19:49:37 +0000
Message-ID: <[email protected]domain.com>
References: <[email protected]domain.com>
<[email protected]ET>
In-Reply-To: <>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator: <[email protected]domain.com>
x-ms-exchange-transport-fromentityheader: Hosted
x-originating-ip: [internetIP]
x-microsoft-antispam: BCL:0;PCL:0;RULEID:;UriScan:;
x-forefront-prvs: 0324C2C0E2
x-forefront-antispam-report: SFV:NSPM;SFS:(10009015)(6009001)(189002)(199003)(377454003)(164054003)(64706001)(66066001)(19609705001)(15202345003)(50986999)(19300405004)(19625215002)(90102001)(80022001)(20776003)(83322001)(101416001)(99936001)(76176999)(54356999)(81542001)(21056001)(19580395003)(86362001)(4396001)(92566001)(16236675004)(85852003)(551944002)(74502001)(83072002)(87936001)(74662001)(31966008)(107886001)(81342001)(76482001)(46102001)(85306004)(105586002)(33646002)(15975445006)(99396002)(76576001)(74316001)(77982001)(79102001)(95666004)(108616004)(2656002)(106356001)(99286002)(24736002);DIR:OUT;SFP:1101;SCL:1;SRVR:DM2PR08MB446;H:DM2PR08MB445.namprd08.prod.outlook.com;FPR:;MLV:sfv;PTR:InfoNoRecords;MX:1;A:1;LANG:en;
MIME-Version: 1.0
X-Proofpoint-Virus-Version: vendor=fsecure engine=2.50.10432:5.12.52,1.0.27,0.0.0000
definitions=2014-09-04_03:2014-09-04,2014-09-04,1970-01-01 signatures=0
X-Proofpoint-Spam-Reason: safe
Return-Path: [email protected]
X-OriginalArrivalTime: 04 Sep 2014 19:49:47.0046 (UTC) FILETIME=[61900460:01CFC879]

A little more discovery...
From my smart host/SPAM filter audit folder, I could see the message was received with a 2 meg "winmail.dat" file. Yesterday, I had attempted redirecting the message to my own mailbox, and it bounced. I decided to try redirecting the message
to a 2010 mailbox, and the message arrived. It had 3 attachments, 1 Word doc, and 2 PDF files. So, this appears to be an encoding issue with the winmail.dat file. Any work arounds/reasons for winmail.dat from being rejected at the mailbox
server? Once it made it to a 2010 mailbox/client, I was able to forward to a 2003 mailbox no problem.

There is a problem with the proxy server's security certificate. The name on the security certificate is invalid or does not match the name of the target site "Mailserver"

Good day Guys
First of all I am not an Exchange Expert, and I might be asking a very stupid question, but please bare with me. :)
While I was on leave our Mail server fell over and The company got a Specialist to help out for the time being.
We where\are on Microsoft Exchange 2007 , which Fell over, and the specialist was able to recover as much data as he could.
They then installed Exchange 2013 and tried to migrate everything from 2007 to 2013 and not everything migrated over.
But the problem is, Outlook Anywhere was enable on 2007 and worked a 100% (before the disaster)
With Exchange 2013 I get the following error message when trying to connect With Outlook 2013, using an external connection:
"There is a problem with the proxy server's security certificate. The name on the security certificate is invalid or does not match the name of the target site "Mailserver"
Outlook is unable to connect to the Proxy server. (Error Code 0)"
Has anyone had the Similar when migrating over from 2007 to 2013 or is this an Issue on IIS and nothing to do with Exchange migration?
Your assistance will be greatly appreciated.

Hi,
Firstly, I would suggest we use Exchange 2013 FE as the Outlook Anywhere proxy server.
For the certificate issue, it mostly occurs because the host name that Outlook are trying to access does not match the certificate SAN. Please check with this point. If they do not match, you
can change the host name by referring to the following article:
https://support.microsoft.com/kb/940726/en-us?wa=wsignin1.0
Thanks,
Simon Wu
TechNet Community Support

There is a problem with the server connection.

there is a problem with the server connection.
this server is no longer exits, but when i'm using iphoto this popsup and i don't know how to solver it

Follow the procedure on the page linked below to repair the database, and if that doesn't work, to rebuild it:
Rebuilding the iPhoto library
If you still have the problem after doing that, use the procedure on the page linked below to find and remove the invalid items:
Connection Failed, Server Does Not Exist

IPhoto 11 Upgrade-"There is a problem with the subscription"

I am running iPhoto 09 right now & I'm trying to update to 11 so that I can use 'Photo Stream", plus the benefits of iPhoto 11 of course. When I go to update I get to the subscribe button & I get the above messege: "There is a problem with the subscription" followed by "Request to the server macappstore://itunes.apple.com failed." Now I'm stuck on how to upgrade from iPhoto 09 to 11 ?? Any suggestions? Should I call Apple??
Thanks...

Follow the procedure on the page linked below to repair the database, and if that doesn't work, to rebuild it:
Rebuilding the iPhoto library
If you still have the problem after doing that, use the procedure on the page linked below to find and remove the invalid items:
Connection Failed, Server Does Not Exist

Information you exchange with this site cannot be viewed or changed by others, However there is a problem with the

Team,
Getting below X mark for couple of users when they are using outlook.
Information you exchange with this site cannot be viewed or changed by others, However there is a problem with the
site's security certificate
X- the security certificate was issued by a company you have not chosen to trust.
view the certificate to determine whether you want to trust the certificate authority.
we have 2 child domain namely us.com and emea.com.
us.com users are getting a certificate pop up on outlook , but the entry on the top is showing as server.emea.com which is not belongs to us.com
checked the certificates on us child domain cas/ht server and there are no SAN entry listed for emea.com, it was working earlier and started week back.
any help in this matter is appreciated.
regards
Srinivas
Srinivasa K

Hi,
According to your description, your Outlook clients on child domain us.com come across the security alert about one name of another child domain. If I misunderstand your meaning, please feel free to let me know.
If yes, I'd like to recommend you check if there is any URL which is set with the name. Additionally, please check if there is any expired certificate.
Thanks,
Angela Shi
TechNet Community Support

I just order 8 calendars from iPhoto and they came to me fine. Now I need to order two more but when I go thru the process I get a message saying:unable to assemble calendar. There is a probleme with the photo with the file name"(Null)" more........ .

Would someone be able to explain to me the following issue with Iphoto?
I ordered 8 same calendars for my soccer team and received them fine. Although a couple of pictures on it are a little off (out of focus). I need to order two more of the same calendars but when I go thru the process ireceive an error message saying:
"Unable to to assemble calendar" There is a problem with the photo with the file name "(Null)" The full resolution version of this photo either cannot be located or is corrupt. Please replace this photo or delete it from your calendar.
How can I fine this "corrupt" photo? How did it go thru with the first batch of calendars but won't go thru now?
Thank you for your help.

Apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Since only one option can be run at a time start
with Option #4 and then #1 as needed.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 - download iPhoto Library Manager and launch.
2 - click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option.
4 - In the next window name the new library and select the location you want it to be placed.
5 - Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT

I can not upgrade to quicktime 7.7.3 for windows vista. Error message says there is a problem with the program installer. Any clue as to how to get around this.

I can not download quicktime 7.7.3 for windows vista. The error message says that there is a problem with the windows installer. Any clues?

The error message says that there is a problem with the windows installer.
What's the precise text of the message, please? (There's a few different ones I can think of that you might be getting.)

Downloaded Mt Lion. Now my facetime launches then quits with message that there is a problem with the C_L Kernel Plugin. Everything else works just fine. I can get on line etc.

I have have an early 2008 imac 8,1 It has been a good machine no problems. UNTIL we downloaded Mt Lion. We can no longer use facetime. We click on the icon it comes up, tries to connect then it disappears with the message that there was a problem with the C_L Kernel Plugin. We can go on line without difficulty, everything else seems to be working. Searching the internet shows that others have had the same problem with Mt Lion. But so far I haven't found a solution. We have wiped the drive reloaded snow leopard then downloaded Mt Lion again. We put in a NEW hard drive and reloaded snow leopard then Mt Lion. We have changed out ram using apple ram. But we still get the same result. Everything works except for Facetime. Is there some patch we have missed? Facetime DOES work on our ipads without a hitch so I doubt it's the internet connection. We've tried the imac both wirelessly as the ipads run and hardwired and get no where fast. So any help at all would be appreciated. We live in the boonies, the nearest mac repair is over 150 miles away so this is pretty nuch a do it myself affair. We know the machine is old by most standards today. But we pretty much run our machines until they can't power up. So we'd like to get this one back on its perch so to speak with its face time working.
Thank you ahead of time for any advise help given.

A log may help determine what the issue is ...
Open the Console app located in HD > Applications > Utilites
Select: System Diagnostic Reports on the left.
Copy and paste the most recent kernel panic or crash log in your Reply.

There is a problem with the server's security certificate. The security certificate is not from a trusted certifying authority. SAP Business One is unable to connect to the server

Hello,
I have an issue with connecting client SB1H on Windows, the scenario is as follows:
1.- Server:
     Suse Linux Enterprise Server 11.3 kernel version: 3.0.76-0.11 IBM
     NDB and Server are review 69 SP06
2.- Client:
     Windows 8 Pro Virtual Machine on Microsoft Hyper-V
     SB1H PL 11 version 32bits
     SAP HANA Studio version 1.0.60
When I run SB1H the following message appears:
There is a problem with the server's security certificate. The security certificate is not from a trusted certifying authority. SAP Business One is unable to connect to the server.
Any idea what could be the solution?

Hi,
Please check SAP notes:
   1993392 - Server components setup wizard: New default values for certificates and single sign-on option
1929288 - Do not configure SSL for XApp during installation or upgrade if XApp is installed on a different machine than the SAP HANA server
Thanks & Regards,
Nagarajan

There is a problem with the Outlook database. Your database could not be rebuilt. [-18000]

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