"There is a problem with the SIM card in your iPhone"

I'm getting this error when I try to activate my new iPhone 4 through iTunes:
"*There is a problem with the SIM card in your iPhone.*
To activate your iPhone with this account, you will need a new, unactivated SIM card. Please use the SIM card that was provided with your new iPhone. If you are using the new SIM card, and are unable to complete activation, you can go to an Apple Retail Store or an AT&T company owned retail store to request an unactivated SIM. If you would prefer to have a replacement SIM card sent to you via overnight mail, please call us at 1-800-MY-APPLE. We apologize for the inconvenience this has caused."
Now I've already been to AT&T and nothing they could do with the account settings would work, in fact they had never seen the issue before. They gave me a new SIM card and that did nothing as well. Finally they tried out a different SIM tray, and that still didn't work. I have a Genius Bar appointment at the Apple Store tomorrow, but I was wondering if anyone else has this problem. Do you think that the SIM reader inside the iPhone 4 is broken?

I solved a problem I had with activating my iPhone although the error message was different from yours.
I got the message "There is something wrong with your iPhone and it cannot be activated, please bring it to your nearest Apple service".
Via a Chinese forum I found out its the SIM card witch is the problem. If the serial number of the SIM has a "letter" in it it won't work. If only numbers it will work.
I now tried it with 2 SIM cards with letters and got the message over and over again. Than tried with my only numbers SIM card and it activated instantly.

Similar Messages

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