There is a question mark covering my safari icon and it wont open

Why is there a question mark covering my safari Icon and how do I remove it?

Where is it? Did you move it or did you delete it? Try doing a Spotlight search for it just in case you moved it.
Otherwise, get out your OS X installer disc and look in the optional installs folder for an installer from which you can restore pre-bundled software. You may be able to restore Safari. Or, you can download a Safari version for Tiger or Leopard at support.apple.com/downloads.

Similar Messages

  • I use picasa for my photos..currently there is a question mark imposed over the icon on the dock aand it won't open...what does this mean?

    I use picasa for my photos..currently there is a question mark imposed over the icon on the dock and it won't open...what does this mean?
    Thanks for any help.

    The icon in the dock is a shortcut to the app itself.....for some reason the icon has lost contact with the app.......go to your Applications folder and drag Picasa back to the dock....a new alias (shortcut) will be created.....

  • My SAFARI quit and it wont open anymore, I have a MINIMAC with MAVERICKS,please help !

    Mac mini (Late 2012)
      Model Name: Mac mini
      Model Identifier: Macmini6,2
      Processor Name: Intel Core i7
      Processor Speed: 2.3 GHz
      Number of Processors: 1
      Total Number of Cores: 4
      L2 Cache (per Core): 256 KB
      L3 Cache: 6 MB
      Memory: 16 GB
      Boot ROM Version: MM61.0106.B03  OS X 10.10.1 SAFARI 8.0.2
    SAFARI QUIT ON ME AND IT WONT OPEN AGAIN ! PLEASE HELP ! THIS THE REPORT :
    Process:               Safari [979]
    Path:                  /Applications/Safari.app/Contents/MacOS/Safari
    Identifier:            com.apple.Safari
    Version:               8.0.2 (10600.2.5)
    Build Info:            WebBrowser-7600002005000000~1
    Code Type:             X86-64 (Native)
    Parent Process:        ??? [1]
    Responsible:           Safari [979]
    User ID:               501
    Date/Time:             2014-12-17 17:14:12.046 -0500
    OS Version:            Mac OS X 10.10.1 (14B25)
    Report Version:        11
    Anonymous UUID:        99C48021-4193-9E36-5941-5AD0D2E71DAC
    Sleep/Wake UUID:       B45DA696-4675-4118-AFB7-CEA09EF8E022
    Time Awake Since Boot: 5400 seconds
    Time Since Wake:       790 seconds
    Crashed Thread:        21
    Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000020
    External Modification Warnings:
    Thread creation by external task.
    VM Regions Near 0x20:
    -->
        __TEXT                 000000010172b000-000000010172c000 [    4K] r-x/rwx SM=COW  /Applications/Safari.app/Contents/MacOS/Safari
    Application Specific Information:
    Process Model:
    Multiple Web Processes
    Enabled Extensions:
    com.betafish.adblockforsafari-UAMUU4S2D9 (102.15 - 2.15) AdBlock
    Thread 0:: Dispatch queue: com.apple.main-thread
    0   com.apple.CoreFoundation       0x00007fff970e0ae0 CFStringGetCharacterAtIndex + 0
    1   com.apple.CoreFoundation       0x00007fff97255d1a +[CFPrefsSearchListSource withSearchListForIdentifier:container:perform:] + 106
    2   com.apple.CoreFoundation       0x00007fff97288397 _CFPreferencesCopyAppValueWithContainer + 183
    3   com.apple.Foundation           0x00007fff90ee8d8d -[NSUserDefaults(NSUserDefaults) objectForKey:] + 34
    4   com.apple.AppKit               0x00007fff99a742c7 -[NSDynamicSystemColor recacheColor] + 93
    5   com.apple.AppKit               0x00007fff99a74160 -[NSDynamicSystemColor initWithSelector:] + 89
    6   com.apple.AppKit               0x00007fff99aa9b36 +[NSColor selectedControlColor] + 80
    7   com.apple.AppKit               0x00007fff99aa98ef +[NSDynamicSystemColor alternateSelectedControlColor] + 39
    8   com.apple.AppKit               0x00007fff99a7432f -[NSDynamicSystemColor recacheColor] + 197
    9   com.apple.AppKit               0x00007fff99a74160 -[NSDynamicSystemColor initWithSelector:] + 89
    10  com.apple.AppKit               0x00007fff99aa9819 +[NSColor alternateSelectedControlColor] + 80
    11  com.apple.AppKit               0x00007fff99a835f1 +[NSColor colorWithCatalogName:colorName:] + 142
    12  com.apple.AppKit               0x00007fff99a82fc0 +[NSCatalogColor newWithCoder:zone:] + 275
    13  com.apple.AppKit               0x00007fff99a82e71 -[NSColor initWithCoder:] + 437
    14  com.apple.Foundation           0x00007fff90f2790c _decodeObject_old + 331
    15  com.apple.Foundation           0x00007fff90f274c1 _decodeValueOfObjCType + 1567
    16  com.apple.Foundation           0x00007fff90f26b96 -[NSUnarchiver decodeValuesOfObjCTypes:] + 214
    17  com.apple.AppKit               0x00007fff99acec53 -[NSColorList _decodeWithoutNameWithCoder:newStyle:] + 401
    18  com.apple.AppKit               0x00007fff99acea55 -[NSColorList _parseArchivedList:] + 162
    19  com.apple.AppKit               0x00007fff99ace7fd -[NSColorList _loadColors] + 419
    20  com.apple.AppKit               0x00007fff99ace614 -[NSColorList colorWithKey:] + 33
    21  com.apple.AppKit               0x00007fff99aa9e8d -[NSCatalogColor colorUsingColorSpaceName:device:] + 280
    22  com.apple.AppKit               0x00007fff99aa9d51 -[NSDynamicSystemColor colorUsingColorSpaceName:device:] + 160
    23  com.apple.AppKit               0x00007fff99acd375 -[NSTextFieldCell _textAttributes] + 380
    24  com.apple.AppKit               0x00007fff99a7b5e5 -[NSCell _unformattedAttributedStringValue:] + 278
    25  com.apple.AppKit               0x00007fff9a0f93e8 -[NSThemeFrame _updateTitleTextField] + 326
    26  com.apple.AppKit               0x00007fff99a62c40 -[NSThemeFrame _tileTitlebarAndRedisplay:] + 1214
    27  com.apple.AppKit               0x00007fff99a5954d -[NSThemeFrame _updateButtons] + 2735
    28  com.apple.AppKit               0x00007fff9a0fb5a7 -[NSThemeFrame _moveTitlebarViewsToView:] + 724
    29  com.apple.AppKit               0x00007fff9a0fcfc9 __49-[NSThemeFrame _floatTitlebarAndToolbarFromInit:]_block_invoke + 836
    30  com.apple.AppKit               0x00007fff99ae6339 +[NSAnimationContext runAnimationGroup:completionHandler:] + 82
    31  com.apple.AppKit               0x00007fff9a0fcc41 -[NSThemeFrame _floatTitlebarAndToolbarFromInit:] + 104
    32  com.apple.AppKit               0x00007fff99a5774e -[NSThemeFrame initWithFrame:styleMask:owner:] + 243
    33  com.apple.AppKit               0x00007fff99a55c96 -[NSWindow _commonInitFrame:styleMask:backing:defer:] + 614
    34  com.apple.AppKit               0x00007fff99a553fc -[NSWindow _initContent:styleMask:backing:defer:contentView:] + 1477
    35  com.apple.AppKit               0x00007fff99c8c40e -[NSPanel _initContent:styleMask:backing:defer:contentView:] + 51
    36  com.apple.AppKit               0x00007fff99a54e2a -[NSWindow initWithContentRect:styleMask:backing:defer:] + 45
    37  com.apple.AppKit               0x00007fff99c8c3c1 -[NSPanel initWithContentRect:styleMask:backing:defer:] + 78
    38  com.apple.AppKit               0x00007fff99a52745 -[NSWindowTemplate nibInstantiate] + 567
    39  com.apple.AppKit               0x00007fff99a2773b -[NSIBObjectData instantiateObject:] + 309
    40  com.apple.AppKit               0x00007fff99f09d01 -[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:] + 452
    41  com.apple.AppKit               0x00007fff99a1bf05 loadNib + 384
    42  com.apple.AppKit               0x00007fff99f89f80 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:] + 313
    43  com.apple.AppKit               0x00007fff99f8a67d +[NSBundle(NSNibLoadingInternal) _loadNibFile:externalNameTable:options:withZone:] + 150
    44  com.apple.AppKit               0x00007fff99d2c3af _NXLoadNib + 196
    45  com.apple.AppKit               0x00007fff99d2bd8f -[NSAlert init] + 95
    46  com.apple.AppKit               0x00007fff99d6b9f3 +[NSAlert alertWithMessageText:defaultButton:alternateButton:otherButton:informativeTextW ithFormat:] + 131
    47  com.apple.AppKit               0x00007fff99a3d64d __55-[NSPersistentUIRestorer promptToIgnorePersistentState]_block_invoke + 1021
    48  com.apple.AppKit               0x00007fff99a3d20e -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28
    49  com.apple.AppKit               0x00007fff99a3d1ad -[NSPersistentUIRestorer promptToIgnorePersistentState] + 247
    50  com.apple.AppKit               0x00007fff99a3ce9a -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 255
    51  com.apple.AppKit               0x00007fff99a3cc69 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
    52  com.apple.AppKit               0x00007fff99a3c6b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
    53  com.apple.Foundation           0x00007fff90efd458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
    54  com.apple.Foundation           0x00007fff90efd2c9 _NSAppleEventManagerGenericHandler + 102
    55  com.apple.AE                   0x00007fff92fda99c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
    56  com.apple.AE                   0x00007fff92fda719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
    57  com.apple.AE                   0x00007fff92fda623 aeProcessAppleEvent + 295
    58  com.apple.HIToolbox           0x00007fff9c03337e AEProcessAppleEvent + 56
    59  com.apple.AppKit               0x00007fff99a38d76 _DPSNextEvent + 2665
    60  com.apple.AppKit               0x00007fff99a37e80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
    61  com.apple.Safari.framework     0x00000001017aaad0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
    62  com.apple.AppKit               0x00007fff99a2be23 -[NSApplication run] + 594
    63  com.apple.AppKit               0x00007fff99a172d4 NSApplicationMain + 1832
    64  libdyld.dylib                 0x00007fff90a5e5c9 start + 1
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib         0x00007fff92a6722e kevent64 + 10
    1   libdispatch.dylib             0x00007fff9ab14a6a _dispatch_mgr_thread + 52
    Thread 2:
    0   libsystem_kernel.dylib         0x00007fff92a66946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff98a4c4a1 start_wqthread + 13
    Thread 3:
    0   libsystem_kernel.dylib         0x00007fff92a66946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff98a4c4a1 start_wqthread + 13
    Thread 4:
    0   libsystem_kernel.dylib         0x00007fff92a66946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff98a4c4a1 start_wqthread + 13
    Thread 5:
    0   libsystem_kernel.dylib         0x00007fff92a66946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff98a4c4a1 start_wqthread + 13
    Thread 6:: WebCore: IconDatabase
    0   libsystem_kernel.dylib         0x00007fff92a66132 __psynch_cvwait + 10
    1   com.apple.WebCore             0x000000010335e88b WebCore::IconDatabase::syncThreadMainLoop() + 411
    2   com.apple.WebCore             0x000000010335b9d9 WebCore::IconDatabase::iconDatabaseSyncThread() + 361
    3   com.apple.JavaScriptCore       0x000000010251aa9f ***::wtfThreadEntryPoint(void*) + 15
    4   libsystem_pthread.dylib       0x00007fff98a4e2fc _pthread_body + 131
    5   libsystem_pthread.dylib       0x00007fff98a4e279 _pthread_start + 176
    6   libsystem_pthread.dylib       0x00007fff98a4c4b1 thread_start + 13
    Thread 7:
    0   libsystem_kernel.dylib         0x00007fff92a66946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff98a4c4a1 start_wqthread + 13
    Thread 8:
    0   libsystem_kernel.dylib         0x00007fff92a66946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff98a4c4a1 start_wqthread + 13
    Thread 9:: com.apple.CoreAnimation.render-server
    0   libsystem_kernel.dylib         0x00007fff92a6152e mach_msg_trap + 10
    1   libsystem_kernel.dylib         0x00007fff92a6069f mach_msg + 55
    2   com.apple.QuartzCore           0x00007fff9ab62d63 CA::Render::Server::server_thread(void*) + 198
    3   com.apple.QuartzCore           0x00007fff9ab62c96 thread_fun + 25
    4   libsystem_pthread.dylib       0x00007fff98a4e2fc _pthread_body + 131
    5   libsystem_pthread.dylib       0x00007fff98a4e279 _pthread_start + 176
    6   libsystem_pthread.dylib       0x00007fff98a4c4b1 thread_start + 13
    Thread 10:: com.apple.NSURLConnectionLoader
    0   libsystem_kernel.dylib         0x00007fff92a6152e mach_msg_trap + 10
    1   libsystem_kernel.dylib         0x00007fff92a6069f mach_msg + 55
    2   com.apple.CoreFoundation       0x00007fff9713fb14 __CFRunLoopServiceMachPort + 212
    3   com.apple.CoreFoundation       0x00007fff9713efdb __CFRunLoopRun + 1371
    4   com.apple.CoreFoundation       0x00007fff9713e838 CFRunLoopRunSpecific + 296
    5   com.apple.CFNetwork           0x00007fff914b0d20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
    6   com.apple.Foundation           0x00007fff90f43b7a __NSThread__main__ + 1345
    7   libsystem_pthread.dylib       0x00007fff98a4e2fc _pthread_body + 131
    8   libsystem_pthread.dylib       0x00007fff98a4e279 _pthread_start + 176
    9   libsystem_pthread.dylib       0x00007fff98a4c4b1 thread_start + 13
    Thread 11:: com.apple.CFSocket.private
    0   libsystem_kernel.dylib         0x00007fff92a663f6 __select + 10
    1   libsystem_pthread.dylib       0x00007fff98a4e2fc _pthread_body + 131
    2   libsystem_pthread.dylib       0x00007fff98a4e279 _pthread_start + 176
    3   libsystem_pthread.dylib       0x00007fff98a4c4b1 thread_start + 13
    Thread 12:
    0   libsystem_kernel.dylib         0x00007fff92a66946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff98a4c4a1 start_wqthread + 13
    Thread 13:
    0   libsystem_kernel.dylib         0x00007fff92a66946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff98a4c4a1 start_wqthread + 13
    Thread 14:: JavaScriptCore::BlockFree
    0   libsystem_kernel.dylib         0x00007fff92a66132 __psynch_cvwait + 10
    1   libc++.1.dylib                 0x00007fff9b06bd2e std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::m utex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 126
    2   com.apple.JavaScriptCore       0x00000001027363fa JSC::BlockAllocator::waitForDuration(std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000l> >) + 170
    3   com.apple.JavaScriptCore       0x0000000102525244 JSC::BlockAllocator::blockFreeingThreadMain() + 84
    4   com.apple.JavaScriptCore       0x000000010251aa9f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib       0x00007fff98a4e2fc _pthread_body + 131
    6   libsystem_pthread.dylib       0x00007fff98a4e279 _pthread_start + 176
    7   libsystem_pthread.dylib       0x00007fff98a4c4b1 thread_start + 13
    Thread 15:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib         0x00007fff92a66132 __psynch_cvwait + 10
    1   libc++.1.dylib                 0x00007fff9b06bc95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
    2   com.apple.JavaScriptCore       0x000000010252586b JSC::GCThread::waitForNextPhase() + 171
    3   com.apple.JavaScriptCore       0x00000001025256c8 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore       0x000000010251aa9f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib       0x00007fff98a4e2fc _pthread_body + 131
    6   libsystem_pthread.dylib       0x00007fff98a4e279 _pthread_start + 176
    7   libsystem_pthread.dylib       0x00007fff98a4c4b1 thread_start + 13
    Thread 16:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib         0x00007fff92a66132 __psynch_cvwait + 10
    1   libc++.1.dylib                 0x00007fff9b06bc95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
    2   com.apple.JavaScriptCore       0x000000010252586b JSC::GCThread::waitForNextPhase() + 171
    3   com.apple.JavaScriptCore       0x00000001025256c8 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore       0x000000010251aa9f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib       0x00007fff98a4e2fc _pthread_body + 131
    6   libsystem_pthread.dylib       0x00007fff98a4e279 _pthread_start + 176
    7   libsystem_pthread.dylib       0x00007fff98a4c4b1 thread_start + 13
    Thread 17:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib         0x00007fff92a66132 __psynch_cvwait + 10
    1   libc++.1.dylib                 0x00007fff9b06bc95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
    2   com.apple.JavaScriptCore       0x000000010252586b JSC::GCThread::waitForNextPhase() + 171
    3   com.apple.JavaScriptCore       0x00000001025256c8 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore       0x000000010251aa9f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib       0x00007fff98a4e2fc _pthread_body + 131
    6   libsystem_pthread.dylib       0x00007fff98a4e279 _pthread_start + 176
    7   libsystem_pthread.dylib       0x00007fff98a4c4b1 thread_start + 13
    Thread 18:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib         0x00007fff92a66132 __psynch_cvwait + 10
    1   libc++.1.dylib                 0x00007fff9b06bc95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
    2   com.apple.JavaScriptCore       0x000000010252586b JSC::GCThread::waitForNextPhase() + 171
    3   com.apple.JavaScriptCore       0x00000001025256c8 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore       0x000000010251aa9f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib       0x00007fff98a4e2fc _pthread_body + 131
    6   libsystem_pthread.dylib       0x00007fff98a4e279 _pthread_start + 176
    7   libsystem_pthread.dylib       0x00007fff98a4c4b1 thread_start + 13
    Thread 19:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib         0x00007fff92a66132 __psynch_cvwait + 10
    1   libc++.1.dylib                 0x00007fff9b06bc95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
    2   com.apple.JavaScriptCore       0x000000010252586b JSC::GCThread::waitForNextPhase() + 171
    3   com.apple.JavaScriptCore       0x00000001025256c8 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore       0x000000010251aa9f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib       0x00007fff98a4e2fc _pthread_body + 131
    6   libsystem_pthread.dylib       0x00007fff98a4e279 _pthread_start + 176
    7   libsystem_pthread.dylib       0x00007fff98a4c4b1 thread_start + 13
    Thread 20:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib         0x00007fff92a66132 __psynch_cvwait + 10
    1   libc++.1.dylib                 0x00007fff9b06bc95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
    2   com.apple.JavaScriptCore       0x000000010252586b JSC::GCThread::waitForNextPhase() + 171
    3   com.apple.JavaScriptCore       0x00000001025256c8 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore       0x000000010251aa9f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib       0x00007fff98a4e2fc _pthread_body + 131
    6   libsystem_pthread.dylib       0x00007fff98a4e279 _pthread_start + 176
    7   libsystem_pthread.dylib       0x00007fff98a4c4b1 thread_start + 13
    Thread 21 Crashed:
    0   libsystem_pthread.dylib       0x00007fff98a4c695 _pthread_mutex_lock + 87
    1   libsystem_c.dylib             0x00007fff9bfafb78 vfprintf_l + 28
    2   libsystem_c.dylib             0x00007fff9bfa8620 fprintf + 186
    3   ???                           0x0000000109fab5dc 0 + 4462392796
    Thread 21 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x00007fff7f4361d8  rcx: 0x00007fff7f4361f0  rdx: 0x00000000000000a0
      rdi: 0x00007fff7f4361f0  rsi: 0x00007fff98a4cb14  rbp: 0x0000000109fa7e30  rsp: 0x0000000109fa7db0
       r8: 0x0000000109faf000   r9: 0x0000000000000054  r10: 0x0000000000000000  r11: 0x0000000000000206
      r12: 0x00007fff7f4356b8  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000000000000
      rip: 0x00007fff98a4c695  rfl: 0x0000000000010246  cr2: 0x0000000000000020
    Logical CPU:     6
    Error Code:      0x00000004
    Trap Number:     14
    Binary Images:
           0x10172b000 -        0x10172bfff  com.apple.Safari (8.0.2 - 10600.2.5) <2225AE13-780E-3234-9A05-9DD6D94EE96C> /Applications/Safari.app/Contents/MacOS/Safari
           0x101734000 -        0x10206dff7  com.apple.Safari.framework (10600 - 10600.2.5) <70257BE2-5D89-3EAA-8863-269880160EEE> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
           0x102510000 -        0x102a23ff3  com.apple.JavaScriptCore (10600 - 10600.2.1) <ABEF8FB3-6DC5-3FCF-9B4A-1DF6411063B0> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
           0x102b8c000 -        0x102e40fff  com.apple.WebKit (10600 - 10600.2.5) <11CA89A1-A002-3FEB-8046-B31E92003AED> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
           0x103118000 -        0x103118fff  com.apple.WebKit2 (10600 - 10600.2.5) <ED09F7D3-1F46-3925-8E11-D6AC3492658E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/WebKit2
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        0x7fff913dd000 -     0x7fff913f3ff7  libsystem_asl.dylib (267) <F153AC5B-0542-356E-88C8-20A62CA704E2> /usr/lib/system/libsystem_asl.dylib
        0x7fff913f4000 -     0x7fff9140fff7  libCRFSuite.dylib (34) <D64842BE-7BD4-3D0C-9842-1D202F7C2A51> /usr/lib/libCRFSuite.dylib
        0x7fff91410000 -     0x7fff91613ff3  com.apple.CFNetwork (720.1.1 - 720.1.1) <A82E71B3-2CDB-3840-A476-F2304D896E03> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
        0x7fff9172d000 -     0x7fff91735ff7  com.apple.AppleSRP (5.0 - 1) <01EC5144-D09A-3D6A-AE35-F6D48585F154> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
        0x7fff91740000 -     0x7fff91793ffb  libAVFAudio.dylib (118.3) <CC124063-34DF-39E3-921A-2BA3EA8D6F38> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
        0x7fff91794000 -     0x7fff917bcffb  libRIP.A.dylib (772) <9262437A-710A-397D-8E34-1CBFEA1FC5E1> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
        0x7fff917d2000 -     0x7fff9193dff7  com.apple.audio.toolbox.AudioToolbox (1.12 - 1.12) <5C6DBEB4-F2EA-3262-B9FC-AFB89404C1DA> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
        0x7fff919a4000 -     0x7fff919a6fff  com.apple.OAuth (25 - 25) <EE765AF0-2BB6-3689-9EAA-689BF1F02A0D> /System/Library/PrivateFrameworks/OAuth.framework/Versions/A/OAuth
        0x7fff91acf000 -     0x7fff91ad0fff  liblangid.dylib (117) <B54A4AA0-2E53-3671-90F5-AFF711C0EB9E> /usr/lib/liblangid.dylib
        0x7fff91ad1000 -     0x7fff91b01ff3  com.apple.CoreAVCHD (5.7.5 - 5750.4.1) <3E51287C-E97D-3886-BE88-8F6872400876> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
        0x7fff91b02000 -     0x7fff91b76fff  com.apple.ApplicationServices.ATS (360 - 375) <62828B40-231D-3F81-8067-1903143DCB6B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
        0x7fff91b77000 -     0x7fff920a0ff7  com.apple.QuartzComposer (5.1 - 325) <2007FD9E-A5CF-361E-A7DD-ACAF976860AD> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
        0x7fff920a1000 -     0x7fff920a3ff7  libquarantine.dylib (76) <DC041627-2D92-361C-BABF-A869A5C72293> /usr/lib/system/libquarantine.dylib
        0x7fff920a4000 -     0x7fff928fbff3  com.apple.CoreGraphics (1.600.0 - 772) <6364CBE3-3635-3A53-B448-9D19EF9FEA96> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
        0x7fff929b9000 -     0x7fff92a4dfff  com.apple.ink.framework (10.9 - 213) <8E029630-1530-3734-A446-13353F0E7AC5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
        0x7fff92a50000 -     0x7fff92a6dfff  libsystem_kernel.dylib (2782.1.97) <93E0E0A9-75B6-3904-BB4E-4BC7C05F4B6B> /usr/lib/system/libsystem_kernel.dylib
        0x7fff92a6e000 -     0x7fff92ab4ff7  libauto.dylib (186) <A260789B-D4D8-316A-9490-254767B8A5F1> /usr/lib/libauto.dylib
        0x7fff92ab5000 -     0x7fff92ae5fff  libsystem_m.dylib (3086.1) <1E12AB45-6D96-36D0-A226-F24D9FB0D9D6> /usr/lib/system/libsystem_m.dylib
        0x7fff92e1c000 -     0x7fff92e1cfff  com.apple.ApplicationServices (48 - 48) <5BF7910B-C328-3BF8-BA4F-CE52B574CE01> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
        0x7fff92e1d000 -     0x7fff92e22ff7  com.apple.MediaAccessibility (1.0 - 61) <00A3E0B6-79AC-387E-B282-AADFBD5722F6> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility
        0x7fff92e23000 -     0x7fff92e65fff  com.apple.sociald.Social (87 - 87) <A32F7CCA-6D52-3F4E-8779-548E07A84738> /System/Library/Frameworks/Social.framework/Versions/A/Social
        0x7fff92eb5000 -     0x7fff92f04ff7  com.apple.opencl (2.4.2 - 2.4.2) <6AE26E08-6EFC-3E1B-B202-EFA9C3E5B9D4> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
        0x7fff92f05000 -     0x7fff92f52ff3  com.apple.CoreMediaIO (601.0 - 4749) <DDB756B3-A281-3791-9744-1F52CF8E5EDB> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
        0x7fff92f53000 -     0x7fff92f5afff  libCGCMS.A.dylib (772) <E64DC779-A6CF-3B1F-8E57-C09C0B10670F> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
        0x7fff92f8e000 -     0x7fff92f96fff  libMatch.1.dylib (24) <C917279D-33C2-38A8-9BDD-18F3B24E6FBD> /usr/lib/libMatch.1.dylib
        0x7fff92f97000 -     0x7fff92fbdff7  com.apple.ChunkingLibrary (2.1 - 163.1) <3514F2A4-38BD-3849-9286-B3B991057742> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
        0x7fff92fbe000 -     0x7fff92fccfff  com.apple.AddressBook.ContactsFoundation (9.0 - 1499) <1F879F4E-369A-38F7-A768-8B9009617479> /System/Library/PrivateFrameworks/ContactsFoundation.framework/Versions/A/Conta ctsFoundation
        0x7fff92fcd000 -     0x7fff9302cff3  com.apple.AE (681 - 681) <7F544183-A515-31A8-B45F-89A167F56216> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
        0x7fff9302d000 -     0x7fff93031fff  libpam.2.dylib (20) <E805398D-9A92-31F8-8005-8DC188BD8B6E> /usr/lib/libpam.2.dylib
        0x7fff930cb000 -     0x7fff930dcff7  libsystem_coretls.dylib (35.1.2) <EBBF7EF6-80D8-3F8F-825C-B412BD6D22C0> /usr/lib/system/libsystem_coretls.dylib
        0x7fff930dd000 -     0x7fff93155ff7  com.apple.SystemConfiguration (1.14 - 1.14) <C269BCFD-ACAB-3331-BC7C-0430F0E84817> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
        0x7fff93156000 -     0x7fff9319cffb  libFontRegistry.dylib (134) <01B8034A-45FD-3360-A347-A1896F591363> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
        0x7fff931f8000 -     0x7fff931fcfff  libsystem_stats.dylib (163.1.4) <1DB04436-5974-3F16-86CC-5FF5F390339C> /usr/lib/system/libsystem_stats.dylib
        0x7fff93203000 -     0x7fff932a2df7  com.apple.AppleJPEG (1.0 - 1) <9BB3D7DF-630A-3E1C-A124-12D6C4D0DE70> /System/Library/PrivateFrameworks/AppleJPEG.framework/Versions/A/AppleJPEG
        0x7fff932a3000 -     0x7fff932a4fff  libsystem_secinit.dylib (18) <581DAD0F-6B63-3A48-B63B-917AF799ABAA> /usr/lib/system/libsystem_secinit.dylib
        0x7fff932c7000 -     0x7fff932cbfff  libCoreVMClient.dylib (79) <FC4E08E3-749E-32FF-B5E9-211F29864831> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
        0x7fff932cc000 -     0x7fff932defff  libsasl2.2.dylib (193) <E523DD05-544B-3430-8AA9-672408A5AF8B> /usr/lib/libsasl2.2.dylib
        0x7fff932ea000 -     0x7fff932ecfff  libCVMSPluginSupport.dylib (11.0.7) <29D775BB-A11D-3140-A478-2A0DA1A87420> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
        0x7fff932ed000 -     0x7fff933e1ff7  libFontParser.dylib (134) <506126F8-FDCE-3DE1-9DCA-E07FE658B597> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
        0x7fff933e6000 -     0x7fff934feffb  com.apple.CoreText (352.0 - 454.1) <AB07DF12-BB1F-3275-A8A3-45F14BF872BF> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
        0x7fff934ff000 -     0x7fff935f2ff7  libJP2.dylib (1231) <58849E48-9CD2-38A1-9D48-FCE630F473EB> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
        0x7fff935f3000 -     0x7fff9360cfff  com.apple.openscripting (1.4 - 162) <80DFF366-B950-3F79-903F-99DA0FFDB570> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
        0x7fff9360d000 -     0x7fff93656ff3  com.apple.HIServices (1.22 - 519) <59D78E07-C3F1-3272-88F1-876B836D5517> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
        0x7fff93871000 -     0x7fff938cbff7  com.apple.LanguageModeling (1.0 - 1) <ACA93FE0-A0E3-333E-AE3C-8EB7DE5F362F> /System/Library/PrivateFrameworks/LanguageModeling.framework/Versions/A/Languag eModeling
        0x7fff938cc000 -     0x7fff938d4ffb  libcopyfile.dylib (118.1.2) <0C68D3A6-ACDD-3EF3-991A-CC82C32AB836> /usr/lib/system/libcopyfile.dylib
        0x7fff938d5000 -     0x7fff938ddffb  com.apple.CoreServices.FSEvents (1210 - 1210) <782A9C69-7A45-31A7-8960-D08A36CBD0A7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvent s.framework/Versions/A/FSEvents
        0x7fff938de000 -     0x7fff93952ff3  com.apple.securityfoundation (6.0 - 55126) <E7FB7A4E-CB0B-37BA-ADD5-373B2A20A783> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
        0x7fff93982000 -     0x7fff9399dff7  com.apple.aps.framework (4.0 - 4.0) <9955CAFD-D56B-36E9-BB41-6F7F73317EB5> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
        0x7fff939ab000 -     0x7fff939e6fff  com.apple.QD (301 - 301) <C4D2AD03-B839-350A-AAF0-B4A08F8BED77> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
        0x7fff939e7000 -     0x7fff939e9ffb  libCGXType.A.dylib (772) <7CB71BC6-D8EC-37BC-8243-41BAB086FAAA> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
        0x7fff939ea000 -     0x7fff93b2cfff  libsqlite3.dylib (168) <7B580EB9-9260-35FE-AE2F-276A2C242BAB> /usr/lib/libsqlite3.dylib
        0x7fff93b2d000 -     0x7fff93b30ff7  com.apple.Mangrove (1.0 - 1) <2AF1CAE9-8BF9-33C4-9C1B-123DBAF1522B> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove
        0x7fff93b33000 -     0x7fff93b44fff  libcmph.dylib (1) <46EC3997-DB5E-38AE-BBBB-A035A54AD3C0> /usr/lib/libcmph.dylib
        0x7fff93b45000 -     0x7fff93b65fff  com.apple.IconServices (47.1 - 47.1) <E83DFE3B-6541-3736-96BB-26DC5D0100F1> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
        0x7fff93b73000 -     0x7fff93b7fff7  com.apple.OpenDirectory (10.10 - 187) <1D0066FC-1DEB-381B-B15C-4C009E0DF850> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
        0x7fff93b80000 -     0x7fff93c28ff7  com.apple.PackageKit (3.0 - 434) <B6C2831E-914D-3E5F-B0E9-A7079489A6FD> /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
        0x7fff93d81000 -     0x7fff93da4fff  com.apple.Sharing (328.3 - 328.3) <FDEE49AD-8804-3760-9C14-8D1D10BBEA37> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
        0x7fff93da5000 -     0x7fff93daaff7  libmacho.dylib (862) <126CA2ED-DE91-308F-8881-B9DAEC3C63B6> /usr/lib/system/libmacho.dylib
        0x7fff93dab000 -     0x7fff93df7fff  com.apple.corelocation (1486.17 - 1615.21) <DB68CEB9-0D51-3CB9-86A4-B0400CE6C515> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
        0x7fff93dfb000 -     0x7fff93dfbfff  com.apple.Accelerate.vecLib (3.10 - vecLib 3.10) <A48738CA-5B6F-3D14-97E9-2BFDFC3DCC06> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
        0x7fff93dfc000 -     0x7fff93e0afff  libIASAuthReboot.dylib (920) <B165E345-197F-3DC7-A52B-64C34FD95D0A> /usr/lib/libIASAuthReboot.dylib
        0x7fff93e0b000 -     0x7fff93e0dfff  com.apple.EFILogin (2.0 - 2) <F0269EE2-3686-3A8A-8B83-F86974E35E90> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
        0x7fff93e0e000 -     0x7fff93e18ff7  com.apple.CrashReporterSupport (10.10 - 629) <EC97EA5E-3190-3717-A4A9-2F35A447E7A6> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
        0x7fff93e19000 -     0x7fff94081ffb  com.apple.security (7.0 - 57031.1.35) <96141D1F-614E-32C4-8AC2-F47481F23F43> /System/Library/Frameworks/Security.framework/Versions/A/Security
        0x7fff94088000 -     0x7fff94574fff  com.apple.MediaToolbox (1.0 - 1562.19) <36062C5F-CC37-3F50-8383-07A9C8C75F33> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
        0x7fff94575000 -     0x7fff9458fff7  com.apple.AppleVPAFramework (1.0.30 - 1.0.30) <D47A2125-C72D-3298-B27D-D89EA0D55584> /System/Library/PrivateFrameworks/AppleVPA.framework/Versions/A/AppleVPA
        0x7fff94590000 -     0x7fff94682fff  libxml2.2.dylib (26) <B834E7C8-EC3E-3382-BC5A-DA38DC4D720C> /usr/lib/libxml2.2.dylib
        0x7fff94683000 -     0x7fff94707ff7  com.apple.ViewBridge (99.1 - 99.1) <B36779D4-BEAF-36DD-83AF-E67F639BFF36> /System/Library/PrivateFrameworks/ViewBridge.framework/Versions/A/ViewBridge
        0x7fff956c5000 -     0x7fff95994ff3  com.apple.CoreImage (10.0.33) <6E3DDA29-718B-3BDB-BFAF-F8C201BF93A4> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
        0x7fff95995000 -     0x7fff959c3fff  com.apple.CoreServicesInternal (221.1 - 221.1) <51BAE6D2-84F3-392A-BFEC-A3B47B80A3D2> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
        0x7fff959ec000 -     0x7fff95b1cfff  com.apple.UIFoundation (1.0 - 1) <8E030D93-441C-3997-9CD2-55C8DFAC8B84> /System/Library/PrivateFrameworks/UIFoundation.framework/Versions/A/UIFoundatio n
        0x7fff95b25000 -     0x7fff95b29ff7  libGIF.dylib (1231) <A349BA73-301E-3EDE-8A31-8ACE827C289E> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
        0x7fff95b2a000 -     0x7fff95c41fe7  libvDSP.dylib (512) <52777555-F051-3BC2-A2D2-9645907E836D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
        0x7fff95dd2000 -     0x7fff95ddbfff  com.apple.DisplayServicesFW (2.9 - 372.1) <30E61754-D83C-330A-AE60-533F27BEBFF5> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
        0x7fff95e55000 -     0x7fff95e56fff  com.apple.TrustEvaluationAgent (2.0 - 25) <2D61A2C3-C83E-3A3F-8EC1-736DBEC250AB> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
        0x7fff95e57000 -     0x7fff9603cff3  libicucore.A.dylib (531.30) <EF0E7544-E317-3550-A962-6AE65E78AF17> /usr/lib/libicucore.A.dylib
        0x7fff9603d000 -     0x7fff96041ff7  com.apple.TCC (1.0 - 1) <AFC32F8F-BCD5-313C-B66E-5AB8591EC066> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
        0x7fff96042000 -     0x7fff96472fff  com.apple.vision.FaceCore (3.1.6 - 3.1.6) <C3B823AA-C261-37D3-B4AC-C59CE91C8241> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
        0x7fff96473000 -     0x7fff96550ff7  com.apple.QuickLookUIFramework (5.0 - 675) <84FEB409-7D7A-35AC-83BE-F79FB293E23E> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
        0x7fff9658e000 -     0x7fff965bdfff  com.apple.securityinterface (10.0 - 55058) <21F38170-2D3D-3FA2-B0EC-379482AFA5E4> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
        0x7fff965c7000 -     0x7fff966eefff  com.apple.coreui (2.1 - 305) <BB430677-D1F7-38DD-8F05-70E54352B8B5> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
        0x7fff96731000 -     0x7fff96764ff7  com.apple.MediaKit (16 - 757) <345EDAFE-3E39-3B0F-8D84-54657EC4396D> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
        0x7fff96765000 -     0x7fff96765fff  libOpenScriptingUtil.dylib (162) <EFD79173-A9DA-3AE6-BE15-3948938204A6> /usr/lib/libOpenScriptingUtil.dylib
        0x7fff96816000 -     0x7fff96863ff3  com.apple.print.framework.PrintCore (10.0 - 451) <3CA58254-D14F-3913-9DFB-CAC499570CC7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
        0x7fff96864000 -     0x7fff968d0fff  com.apple.framework.CoreWLAN (5.0 - 500.35.2) <ACBAAB0A-BCC7-37CF-AAFB-2DA1733F2682> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
        0x7fff968d1000 -     0x7fff96a2fff3  com.apple.avfoundation (2.0 - 889.10) <4D1735C4-D055-31E9-8051-FED29F41F4F6> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
        0x7fff96a30000 -     0x7fff96ac1fff  com.apple.SoftwareUpdate.framework (6 - 744) <4EBCE244-C676-3228-BF4B-645B143C1B97> /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/SoftwareU pdate
        0x7fff96ac7000 -     0x7fff96accff7  libunwind.dylib (35.3) <BE7E51A0-B6EA-3A54-9CCA-9D88F683A6D6> /usr/lib/system/libunwind.dylib
        0x7fff96acd000 -     0x7fff96ad6fff  libGFXShared.dylib (11.0.7) <EC449E3A-D9D2

    You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
    Back up all data before making any changes.
    Besides the files listed in the linked support article, you may also need to remove this file in the same way:
    ~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
    If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
    One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
    If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
    Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
    In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere  should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
    Still in System Preferences, open the App Store or Software Update pane and check the box marked
              Install system data files and security updates
    if it's not already checked.

  • I recorded a video on Photo Booth and dragged it to my desk top.  then i wanted to record another video but when I click on photo booth it won't open.  there is no question mark or anything.  it just won't open.  What should i do?

    My photo booth will not open on my mac book air.  I took a video today and dragged it to my desktop.  Then when I tried to open photo booth again to do another video it would not open.  What can I do?  Thanks!

    Try the other suggestions here:
    iOS: Troubleshooting applications purchased from the App Store
    Then try a restore.

  • HI THERE UMM I AM TRYING TO USE MY MIRCO SOFT WORD AND THERE IS A QUESTION MARK ON IT AND WONT LET ME OPEN IT

    hi i am trying to get on to my mirco soft word and there is a question mark placed on it. when i try to open the app it wont.
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    Which version of OSX and which version of Word?

  • How do I get rid of the question mark in my FaceTime icon?

    I can't use the FaceTime on my phone. There is a question mark in the FaceTime icon. How do I get rid of it so that I can FaceTime?

    to answer that question we need more information. like did you verify that you have facetime enabled in your settings
    Also, what carrier are you using.

  • Question mark over the Mail icon

    What can I do if there is a question mark over the mail icon in dock... I can't open the Mail now. Thanks!

    you can reinstall Mail using the leopard install DVD. insert the DVD and open it in finder. among other things you should see a folder called "optional installs". Open it and double-click on Optional Installs.mpkg. Follow the instructions. at the appropriate page you'll have to check the box for "Mail" on the list of software you want to install.
    This will install Mail 3.0. To update it to the latest version of mail reinstall
    [10.5.3 combo update|http://www.apple.com/support/downloads/macosx1053comboupdate.html].

  • There is a question mark on My Documents folder. Not sure what happened. Please help! Thanks

    There is a question mark over My Documents on the sidebar.
    Not sure what happened to the folder.
    How can I restore it?
    Thanks!

    You can try dragging that alias off the sidebar (command-key) and drag a new one from your user folder into place. 

  • There is a question mark on my hard drive disk, how do I get rid of it.

    There is a question mark on my hard drive disk, how do I get rid of it. I recently went to the genius bar in Albuquerque, NM and they restarted it and did a partition on it and what I needed was fixed but I still have a  question mark on my start up disk.

    There is no startup system on it. Or, you need to open Startup Disk preferences and select a startup disk. Or your startup disk lacks a name such as "Macintosh HD," for example.

  • There is a  question mark on my keynote mark so i can't open it

    Hi, two days ago i update my software with os x Yosemite, so i update keynote also, but when I update it there was two keynote in my launchpad so I deleted one. Today I turned on my iMac and there was a question mark on the keynote mark so i can't open it. What I have to do? Sorry for my bad english but I'm an Italian boy

    Hi, taro99.  
    Thank you for visiting Apple Support Communities.  
    I would recommend downloading Keynote again via your past purchases.  Here are the steps that will walk you through downloading it again from the Mac App Store.  
    Download past purchases
    http://support.apple.com/kb/ht2519
    Cheers, 
    Jason H. 

  • I updated to Yosemite and now I can't open my YNAB finance app. There is a question mark in the Dock where the App should be and when I hover over the question mark it does say YNAB but I can't open it.

    I updated to Yosemite and now I can't open my YNAB finance app. There is a question mark in the Dock where the App should be and when I hover over the question mark it does say YNAB but I can't open it. When I double click on the question mark nothing happens. Has the link to YNAB been broken with the update? Has this happened to anyone else?

    Check the Application folder.
    If it is not there, contact YNAB Finance for a OS X Yosemite compatible version of the application.
    Best.

  • Electric went out, now there's a question mark blinking on my screen...

    Electric went out, now there's a question mark blinking on my screen...

    Try restarting your Mac while holding down the Option key.
    Hopefully you'll see the Startup Manager window where you can select the statup disk and click Restart.

  • Application moved error and question marks for dock app icons - related?

    i am reposting this in the Mac Pro forum in addition to the Mountain Lion forum as i have been posting various issues on the mac pro here and i have gotten great help in solving them. also i am hoping to put a finishing touch on my computer setup after having done a FRESH INSTALL of the OS on both my computers with a manual migration of data (no Library items) so as to try and resolve old issues. i hope the experts on the list do not mind this posting and/or can offer advice on this specific issue.
    i am getting the attached error this morning on my MacBookPro (Mountain Lion) and have gotten it before on my Mac Pro (Lion). i have had to do a fresh install of the OS and a manual migration of my data (no Library settings etc) due to slightly similar issues.
    does anyone know what this errror is saying has happened?
    i /did/ have an additional internal hard drive on the MAC PRO that Spotlight was indexing and which i had to take off of the Spotlight indexing functionality but this does not explain in any way (since there are no additional HD's on my macbookpro) why it just happened this morning on the macbookpro.
    is this related to an issue where there may be QUESTION MARKS (instead of an app icon) in the dock in some of my other software?? i have one of these on my MBP and one on my MacPro even after the fresh install.
    TIA

    The Dock stores Aliases to the actual Applications. When you get a question Mark, it is caused by a Bad Link. The Application may have changed versions, moved, or been deleted. There is nothing especially magical about this. You can remove a Bad Link by dragging the link off the Dock, or add a proper link by dragging the Application Icon onto the correct area of the Dock.
    OS X Mountain Lion: Customize the Dock
    Apple-installed Applications need to remain in the Applications folder so that they remain protected and can be updated properly. The Installer will attempt to add links that point to the current Applications in the Applications folder, but if you have a pre-existing Bad Alias your bad Alias will not be Trashed. This may give you either the "moved..." message, or the Question Mark Icon in the Dock, or a grayed-out Icon with a "prohibited sign" if you have added things not appropriate for this version of Mac OS X.

  • I cleaned up my mac and now all my applications are gone. I try to open them and it has a question mark on the app icon. Everything from System prefrences, Everything in itunes, iphoto, preview and mail? Please help

    I cleaned up my mac and now all my applications are gone. I try to open them and it has a question mark on the app icon. Everything from System prefrences, Everything in itunes, iphoto, preview and mail? Please help

    These question marks are on your dock? And you can't open applications from your dock?
    If so, try this: Open a new finder window and navigate to the Applications folder in your hard disk. The applications in question should still be in there (the Applications folder). So drag each of the application icons that you want to be available on your dock from the Applications folder onto your dock, one by one. Take each of your question mark icons that are on the dock and drag them off the dock to get rid of them. See if that fixes you up.
    Now, if your hard disk no longer has an Applications folder in it, or the Applications folder is empty, you are going to have to reinstall OS 10.6 then do a software update to bring you back up to OS 10.6.8. You may be able to just go to the "optional installs" folder on the installer DVD and maybe all the stock applications are there -- I don't remember and I don't have an installer DVD handy to look. That would be way easier than doing a full blown OS reinstall. Also, as I recall, if OS 10.6 was on the computer when you bought it from the store, I think there should be an "extras" DVD that has a handful of applications that could be reinstalled from it, too.

  • My iMac has a blank screen with an icon showing a flashing question mark.  I have rebooted and still nothing but that on the screen.

    My iMac has a blank screen showing an icon with a blinking question mark.  I have rebooted and still the same.  Any ideas?

    Mac OS X: Gray screen appears during startup  BTW, iOS info is useless, post machine and OS version specifics.
    27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2

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